
Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)

There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)

The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)

Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)

There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)

The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.
The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...
Care Provided by Brentwood Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 112 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Brentwood Care Centre for full pricing details and T&Cs.
Contact Brentwood Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Maria Siia(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (112)
Visiting
- Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager
Parking
- Brentwood Care Centre has on-site car parking available
Brentwood Care Centre Reviews (198)
Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years.
Over all time Brentwood Care Centre has 198 reviews.
I am so pleased that when you walk into the building, which looks well-kept - there are no smells. Keep up the good work.
Thank you for taking the time to leave this review; we review our staffing levels in each community regularly to ensure the resident's needs are met; however, we always appreciate feedback from your visits and find it very helpful to contribute to our reviews. I will be sure to pass over your comments to the team, and it is great to hear that you see the positive changes in our home.
My aunt is a resident here and the beginning was not good. It was a stressful and upsetting time for my aunt and her family. I raised my concerns with HO (as I was ignored by the previous manager many times). HO listened to me, took my complaints on board and acted upon them. I am happy to say we now have a fantastic manager. She is passionate, dedicated, enthusiastic and very approachable. When not in her office you will often find her interacting with the residents. The care home is no longer understaffed and carers are kind, caring, extremely helpful and supportive. There is a good entertainment team and activities are offered 7 days a week. My aunt loves socialising and now has a better social life than me! My aunt is 98 years old and I am now confident that in her remaining days, she will be safe, happy, loved and cared for. Thank you to all the staff for your hard work, and ongoing improvements.
Thank you for taking the time to leave a review, we very much appreciate your feedback about Brentwood Care Centre and RCH Care Homes. The manager and all of the team at the home are dedicated and passionate about the residents and their loved ones; we will ensure we pass on your review to the team.
Everywhere looked clean.
Staff very friendly and helpful.
Our friend was clean - smartly dressed.
Thank you for your review, we appreciated the time taken to leave your review as we value all feedback.
This place should be ashamed of what my poor mum was dragged through.
The pictures on their website amuse me. I would love to share the dirty room my mum was in, a disgrace. Happy if they are sorting it out but terrible they did not listen at the time.
It is disappointing that this second review, again makes unsubstantiated and inaccurate claims, especially as the time elapsed since your mum was at the home is almost 12 months, having left on the 12.7.22. We responded to your initial review with a full explanation of our investigation to your...
We looked at a number of care homes prior to Mum moving in and chose Brentwood Care Centre due to its high standard and decor, both in the public spaces and individual rooms and the activities and genuine commitment to physical, cognitive and emotional support provided to residents. We also had a dedicated client relationship manager who was responsive to our queries and who provided a single point of contact during the moving-in stage which was extremely helpful. So far, so good and Mum has settled and seems very happy.
Thank you for taking the time to leave a review and your wonderful comments. We are glad that Mum has settled in so well at the home.
Great experience in getting our elderly dad into residential care. Staff from the home were so helpful on moving day and made sure everything went smoothly to settle into his comfortable room. Dad is now settled after a couple of tricky weeks but is now getting used to his new life. Dad is quite a fussy eater so some meals have not been successful but this is, now getting better. Overall, a positive experience so far and the staff always do try their best to make sure everything is ok.
Thank you for your review and for taking the time to leave feedback, which we will pass on to the team. We are really pleased that you found the move-in process went smoothly and that your dad has settled here at Brentwood.
My husband was at this home for 7 years when the 7th manager+ covid arrived. When visits were allowed again I was shocked at the state of him. Dehydrated, unshaven, permanently in bed, eyelids stuck together. It took three attempts to get an appointment with the manager to discuss which proved fruitless. I was left outside her office for 40mins, my concerns brushed aside. With help from social services, he was moved to another care home where he now thrives and I sleep at night knowing he is cared for.
Thank you for your feedback, we have taken seriously the issues which you have raised within your review. We want to express our sadness that on this occasion the service you found here at Brentwood Care Centre didn't meet your expectations and our high standards; which are demonstrated by other...
My brother was asleep on his bed with urinated clothes on, no incontinence pad on another occasion, a pressure sore was forming on his bottom, and his feet were swollen, unshaven, and unshowered, twice I went in and showered him myself. Toiletries hadn't been touched. The staff did their best but were demoralised. I wrote a comment and asked to discuss it with the manager but had no reply. On leaving, some confidential notes were lost.
I'm a nurse and have nursed people with Alzheimer's and know the difficulties but this home is a disgrace.
We want to express our sadness that on this occasion the service you found here at Brentwood Care Centre didn't meet your expectations and our high standards;...
The support and communication from everyone associated with the care home has been fantastic and as a family, we couldn't be more thankful for everything that has been done for my mum so far. The home itself is very welcoming, clean and we feel so much more at ease with the care she is now receiving.
It is always lovely to receive such positive feedback, we are pleased your Mum and your family are happy with our home and our care. Thank you for for sharing your experience.
The Client Relationship Manager has been superb since my mother was moved into this facility. I receive regular updates and I feel that I can make contact at any time with any concerns. The transition has been very difficult for my mum but I feel that every member of the team understands how she is feeling and wants the best for her.
Thank you for your feedback, our customer relations manager is a fantastic, caring individual and we are lucky to have her as part of our team. Moving into care can be a difficult adjustment and you are right, we do understand this. I am glad you feel supported on your journey in care and keep asking questions and sharing your concerns so that we can continue to help and support.
My mother came into the Brentwood Care Home in a mentally poor condition. Her recovery is nothing short of a miracle. I can only put it down to taking her meds at the correct times, regular meals and having plenty of people (staff and residents) to talk to plus not having the stress of running her home.
It has been a pleasure to look after your Mum and see her positive journey into care, she really is a wonderful lady! Thank you for sharing your experience as these do help other people who may be looking for care.
I have found my mother quickly settled into the home and I have found all the staff, friendly and welcoming. I was impressed that the staff from the outset knew her name and helped her to find her way around and got her involved in the many activities in the centre. I would recommend the centre to others.
Thank you for your positive review. The team work hard to support people in our care and we are really pleased your mum has settled in well.
We've been helped on my mum's care journey since her discharge from hospital by the customer relations manager, who has been nothing but patient and kind during what is a very stressful time for my mum and our family. My mum is in respite care at the moment for four weeks and already after one week, the difference is incredible. Shes put on a bit of weight, is engaging and laughing more with us than she ever did in hospital and being helped and encouraged to go along to the dining hall for meals and engage in the activities. She particularly enjoyed the singing this week and the events coordinator has been so kind in making sure Mum knows what's going on and encouraging her to come along, even pushing her in her wheelchair to the lounge. The lady in charge of personal care is respectful and kind and all events are written up in a freely available day book in the room. Thank you all.
It is lovely to see people doing so well and we are pleased your mother has settled in so well to the community. The team work hard to ensure everyone is included and a range of activities are now taking place daily to suit everyone's needs. Thank you for your feedback and positive review, we hope you may join us for some singing too!
Most of the carers are overworked. Some are very kind, especially one in particular, but they are always being called to do another job. My sister often has to keep her soiled (no.2) pad on for hours, asked the nurse and she says someone will be along shortly. On 24th July 2022 I was with her for two hours and ten minutes - she had asked to be changed before I got there. Some night staff say wait until the day staff come in. Not always washed every day. I could go on but no room on here.
Thank you for your feedback, I am sorry to hear you were dissatisfied at times. It is difficult to investigate concerns if they are not raised at the time of the event, however, if you would like to get in contact, we can discuss your concerns further as we use all feedback to review the service and reflect on lessons learnt.
Upon being admitted we was advised how my dad would be assessed to provide a consistent report on his progress. All staff were kind and respectful to both my dad and our family. We were kept updated on his progression and how he was interacting with them. Dad had plenty of personal space in his room, which was very clean. I would recommend this care home based on the kind, compassionate and professional service given to my dad, retaining his dignity, as well as the kindness and understanding given to us, having never dealt with us before, providing clear understanding.
Thank you for your feedback, which helps us to continuously review our service and improve in focussed areas. We share all feedback with the staff team who work hard to make a difference. Again, our thanks for taking the time out to review us.
Dad has been here for over a year and near the end now. I have to say any concerns I have had, have always been addressed. I do feel that more staff are definitely needed. Dad settled in and is very happy there. The care he's getting is very good.
Thank you for your review, we welcome feedback which we use to review and make improvements to our service and of course share with our team. Happiness is important and I am pleased to hear you feel Dad is happy here.
Very happy with the standards of care at the home. My mother seems to be settling in well and the staff are always very happy to help if anything arises. Rooms seem very clean, as does the whole centre.
Thank you for your positive review. We are very proud of the team and the care they provide and we work hard to ensure health and happiness of every person we care for. We always welcome feedback and are happy to support people and their families in any way.
My sister has been a resident now for about four weeks and we have been really happy as to the treatment and care she has received. The food is amazing and she is very happy there. She will have to be assessed by social services as to whether they will fund her to stay, but we will do everything in our power to keep her there.
Thank you for your review, it has been lovely to see you all in the home and a pleasure to care for your loved one.
Brentwood Care Centre has been extremely helpful in settling Mum after a long-distant move. They have kept me informed of her progress, enabling me to feel confident that she is in a safe place and that I am able to contact people whenever necessary. They have made a stressful time a lot easier.
Any move can be stressful, and I am glad that we have been able to support both you and your Mum through this. Welcome to the family!
Clean, well organised, and I can always find someone to help when visiting.
Thank you for your review and the positive comments regarding your experience of care here. We share reviews with the team, and I am sure they will be thankful for the recognition.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (27) & Events (0)
- 16 Jun 2026
Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...
- 08 Jun 2026
Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...
- 08 Jun 2026
Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...
There are no upcoming events for Brentwood Care Centre.
Awards / Recognitions (7)
- 19 May 2025Recipient: Brentwood Care Centre
- 06 Nov 2021Recipient: Brentwood Care Centre
- 06 Nov 2021Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Brentwood Care Centre.
Meet the Team (3)

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.
With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.
Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon joined the Brentwood Care Centre family in Spring 2022.
She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.
'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.
With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.
Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.
Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’
Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brentwood Care Centre to verify any information. View our terms and conditions. Brentwood Care Centre has an Enhanced Service -more info.