Search...

Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood, Essex CM15 9NG
RCH Care Homes Ltd Logo
Jobs
Brentwood Care Centre logo
Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)
Brentwood Care Centre, Brentwood
There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)
Brentwood Care Centre, Brentwood
The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)
Brentwood Care Centre, Brentwood

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.

The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...  

Care Provided by Brentwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,562From £1,562
Residential Dementia CareFrom £1,562From £1,562
Nursing CareFrom £1,562From £1,562

*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Brentwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maria Siia(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (112)

Visiting

  • Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager

Parking

  • Brentwood Care Centre has on-site car parking available

Brentwood Care Centre Reviews (198)

Submit a Review
9.8

Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Brentwood Care Centre has 198 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brentwood Care Centre
Loading...
Showing 198 reviews matching selected criteria
Review from L B (Daughter of Resident) published on 6 September 2021 Submitted via Postal Card
Overall Experience

Dad moved here from a previous home, we moved him as we were unhappy with the standard of care. Our choice with Brentwood Care Centre was made on the care and professionalism from the managers. Dad has settled in and seems content considering the Covid challenges we feel as a family well supported.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review and for entrusting your Father into our care it is a pleasure to support you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Son of Resident) published on 2 September 2021 Submitted via Postal Card
Overall Experience

Very pleased with the way the care home is run.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review, we are very proud of every team member and the contribution they make.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Son of Resident) published on 2 September 2021 Submitted via Postal Card
Overall Experience

Excellent front of house service care service is very acceptable.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We all enjoy what we do, providing care and customer service is at the forefront of that. Thank you for reviewing our service and recognising our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara P (Resident / Service User) published on 5 August 2021 Submitted via Website
Overall Experience

Very positive experience for my mother in law, it took time for her to settle but when she did she felt very much at home The team there really helped with their care and the great activities. The Facebook page is a great idea to help families see what activities are taking place.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your lovely review. It can take time for people to settle in a new environment with new people around them and the team work hard to make this a positive experience. We enjoy sharing what we do on Facebook and I am glad you have enjoyed viewing these posts.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion C (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card
Overall Experience

My mum has been looked after with professional care and consideration. The home is kept very clean and the attention to health/virus control is second to none. The nursing and care are extremely good. I never thought I would see the day my mum would accept being in a nursing home, but she has and that is because of all of the staff. Thank you.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

It is a pleasure to support your Mum, you and your family, thank you for choosing Brentwood Care Centre. Your positive comments mean a lot to all of the team here so thank you for taking the time to leave us a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Son of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

I have been impressed with the caring attitude to my very poorly mum. Everything has been dealt with professionally and courtesy. Mum is very happy at the home and is well looked after.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review, we are proud of the care we provide and will share your positive comments with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Julie C (Granddaughter of Resident) published on 4 May 2021 Submitted via Postal Card
Overall Experience

Thank you so much for taking care of my nan. I was initially concerned about my nan going into care but after meeting the customer relations manager and the staff I am very happy. Their care towards my nan is impeccable and the standard, in general, is five-star. Thank you!

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review, it is a pleasure to look after your Nan, and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from John W (Husband of Resident) published on 4 May 2021 Submitted via Postal Card
Overall Experience

My wife has been here for a few months and we are extremely happy with the way that she's been looked after. We find all the staff very helpful. I feel my wife's health has improved and her general wellbeing is good. We are looking forward to having proper visits when the grandchildren and my wife's family can come and visit. Thanks again to all your staff for their help.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We are looking forward to meeting the rest of your family and can't wait to see everyone in the home again! We are delighted that you have found the support to your wife to be positive and thank you for your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maria C (Granddaughter of Resident) published on 4 May 2021 Submitted via Postal Card
Overall Experience

Nan has been made very comfortable and the staff have created a warm and welcoming environment.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review, we will pass on your positive comments to all of the team here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kelly W (Daughter of Resident) published on 16 April 2021 Submitted via Postal Card
Overall Experience

My mum has been in the nursing home for a few months now. She seems very settled and happy. I believe my mum's health has improved and she looks very well.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review, we are pleased that your Mum is settled here, we are pleased to support her each day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Son of Resident) published on 14 April 2021 Submitted via Postal Card
Overall Experience

Mum is always well looked after. Staff friendly and helpful.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review; our team work hard, and I am pleased that you have a positive opinion of our service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card
Overall Experience

Kind, considerate, empathic care is all you can ask for when looking for a care home for loved ones. The Brentwood care staff provide this and so much more.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your feedback and for recognising the care and consideration shown by the team at Brentwood Care Centre. Thank you for allowing us to care for your loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Wife of Resident) published on 7 April 2021 Submitted via Postal Card
Overall Experience

I couldn't fault the care, support, and indeed friendship I have received since he came into this home - December. In these difficult times, the communication has been excellent. All the staff have been extremely helpful, supportive and caring from the telephone calls to my first visits. Huge thanks to all.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your feedback, and I will ensure your reflections of our service are shared with our hardworking committed team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Son of Resident) published on 9 March 2021 Submitted via Postal Card
Overall Experience

We have been very happy that our father could go to Brentwood Care as we know they had the facilities to cater to his needs. They showed him respect and kindness and always encouraged and supported him. It has been hard this last year with Covid lockdown and not being able to visit but they have ensured continual contact via Facetime every week. We are very grateful to the staff for all their hard work and dedication they have shown during this difficult time. We always know that my father was happy and well cared for.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for leaving this review of our home and the care we provided to your Dad, it has been a pleasure to care for such a delightful kind and gentle man. Our team have worked hard to ensure family communications are maintained during Covid-19, thank you for recognising this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S G (Daughter of Resident) published on 28 January 2021 Submitted via Postal Card
Overall Experience

Mum is well cared for and the staff are lovely.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review and we may be biased but we think the staff are lovely too!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P H (Daughter of Resident) published on 28 January 2021 Submitted via Postal Card
Overall Experience

My dad moved into the home in December 2020 for nursing care. Our experience has been nothing but positive. The manager and deputy met us at the moment we first enquired, they were caring and very knowledgeable and gave us time to ask questions. The care dad has received has been outstanding, we have regular calls and are kept updated by the nurses and care team. Emails from the manager update on visiting and the speed of response to questions about the vaccinations were amazing. We are grateful to the manager and her team.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

It has been a pleasure welcoming you into Brentwood Care Centre and the RCH family. Your feedback is important to us and we thank you for sharing your experiences of our service with us and with others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K O (Daughter of Resident) published on 28 January 2021 Submitted via Postal Card
Overall Experience

It is beyond my wildest dreams to know Mother is there now, being so well cared for with people around her in a lovely home.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for such a lovely review. Your Mother is amazingly lovely and we are honoured that you placed her in our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mal C (Son of Resident) published on 28 January 2021 Submitted via Website
Overall Experience

All through lockdown the excellent staff at Brentwood Care Centre did their level best to ensure our family were kept updated on visiting changes and Facetime alternatives. However, when they installed the day lodge it took visits to new heights. We were so grateful to have those all too brief 30 minute slots in the warm, sanitised, comfortable and safe surroundings of the lodge. We can’t thank Brentwood Care Centre enough for all their extra care to Mum during this most difficult time.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you so much for your review. It is lovely to know that all the changes we are making and will continue to make have had such a positive impact on you and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lyn C (Daughter of Resident) published on 27 January 2021 Submitted via Website
Overall Experience

When my mother moved to Brentwood Care Centre over three years ago it was rated as Good and I was very happy with the care she received. Unfortunately, over three years and a succession of five managers, the home deteriorated so much that I decided to move Mum a few months ago. Some of the carers are excellent but there is little dementia training and the few good carers who were trained left as did an excellent dementia lead. It was so sad to see the standards of the home deteriorate and cuts being made, no doubt to generate yet more money - in cleanliness, hygiene and food especially. Mum was in her room a lot of the time. Having moved her to another home I can see a visible difference in her - I don’t think I realised how much Brentwood had deteriorated until now after a few months I can see how happy she is in her new environment.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We are pleased to hear that your Mum is doing well in the last 5 months since moving to her new home. Brentwood Care Centre has been very busy with the new leadership team in place, it is a shame you didn't meet them but we understand management changes can be unsettling. There have been so many...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C A (Daughter of Resident) published on 27 October 2020 Submitted via Postal Card
Overall Experience
My dad has been receiving end of life care for the past month. Moving him from our home was an extremely tough decision to make but the management team were incredibly supportive during the transition and have continued supporting me emotionally since. They kindly took a flexible approach with regards to visiting during these unusual times which means the world to me.
It is obvious to me that dad is being very well cared for medically and in all aspects. He is kept clean, comfortable and stimulated as much as is possible for him. All the staff I have met are cheerful, courteous, kind, friendly, clearly experienced, very professional and genuinely caring. I have been truly humbled at witnessing such heartwarming genuine care from the staff towards dad.
His Parkinson's and dementia have caused him to develop serious swallowing difficulties, but he is provided with a varied appetising menu of pureed food and thickened drinks which he is fed with patience and encouragement.
Dad is very content in his large en-suite room with french windows overlooking the garden. It is bright, fresh and tastefully decorated and very clean.

This is a very well managed home that I would recommend without hesitation.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

You are an amazing family, and we are honoured to be able to care for you and your Dad. Thank you for such a lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 16 Jun 2026

    Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...

  • 08 Jun 2026

    Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...

  • 08 Jun 2026

    Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...

Upcoming Events

There are no upcoming events for Brentwood Care Centre.

Awards / Recognitions (7)

  • 19 May 2025Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Brentwood Care Centre.

Meet the Team (3)

Maria Siia
Maria SiiaJob Title:General ManagerJoined: 2025

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.

With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.

Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon McNeill
Rhiannon McNeillJob Title:Customer Relations ManagerJoined: 2022

Rhiannon joined the Brentwood Care Centre family in Spring 2022.

She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.

'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Diana Moraru – Manole
Diana Moraru – ManoleJob Title:Essex Regional Operations Manager

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.

With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.

Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.

Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’

Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brentwood Care Centre to verify any information. View our terms and conditions. Brentwood Care Centre has an Enhanced Service -more info.