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Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood, Essex CM15 9NG
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Not only are the staff there for the residents but us loved ones too. Very friendly, helpfulRichard T(Son of Resident/Service User)
Brentwood Care Centre, Brentwood
There is regular entertainment and activities for residents to join in.Susan H(Relative of Resident/Service User)
Brentwood Care Centre, Brentwood
The place is beautifully decorated and feels very luxurious but homely at the same time.E H(Daughter of Resident/Service User)
Brentwood Care Centre, Brentwood

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that meets the unique needs of each resident, ensuring they feel valued, supported, and empowered to live life to the fullest.

The team are excited to introduce Olive Grove, a new residential community offering a warm, inviting...  

Care Provided by Brentwood Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 112 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,562From £1,562
Residential Dementia CareFrom £1,562From £1,562
Nursing CareFrom £1,562From £1,562

*All fee’s are based on a pre-admission assessment conducted by the team at Brentwood Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)

Contact Brentwood Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maria Siia(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (112)

Visiting

  • Brentwood welcome visitors to Brentwood Care Centre. Please contact the home directly for the latest visiting arrangement to arrange a visit and a tour with the Customer Relations Manager

Parking

  • Brentwood Care Centre has on-site car parking available

Brentwood Care Centre Reviews (198)

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9.8

Brentwood Care Centre has a Review Score of 9.8 (9.807) out of 10, based on 59 reviews in the last 2 years. Over all time Brentwood Care Centre has 198 reviews.

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Review from E B (Daughter of Resident) published on 27 October 2020 Submitted via Postal Card
Overall Experience

During a very difficult time, I have been able to get regular visits at set times. Very personal. I am very grateful for the care the staff have provided and now the added bonus of Facebook posts to keep me in the loop of activities that are happening.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We welcome your feedback and know how important family visits are. We are lucky to have the day lodge to continuously host these safely during the changing pandemic rules, glad you like our Facebook page too!

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Review from B B (Resident / Service User) published on 27 October 2020 Submitted via Postal Card
Overall Experience
Although I've recently moved in, I'm extremely surprised with the attention and care I have so far received.

Thank you to all the staff.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review; we will share this with our staff team.

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Review from A T (Granddaughter of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

My nan has lived here for over a year and I can honestly say she has had the best care anyone could ask for. The new management team are great and Mum and I are always updated in any changes within the home. Thank you to all the staff at Brentwood Care Centre. My nan is happy because of you.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

The Brentwood Care Centre team works hard to create happiness in our home and positive care outcomes for everyone in our care. It is lovely to hear that we achieve that for your Nan and your family, thank you.

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Review from Eddie R (Son of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

Mum has been in the home now for 6 months, just before the pandemic hit so it has been a really tough time. The staff have made sure that we have been able to see Mum through FaceTime which has really made us feel at ease. Mum is always smiling and is always presentable and she always tells me everything she has been up to.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you, hopefully, you will enjoy visiting in our new Day Lodge now too. We know contact with your Mum is so important and are working hard to ensure these physical visits continue.

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Review from D P (Son of Resident) published on 1 October 2020 Submitted via Postal Card
Overall Experience

My dad has been living at Brentwood Care Centre now for over 2 years and I have seen him go from being withdrawn and depressed to living an active, healthy life with good care and activities. Lockdown has been hard, however, staff have kept me in contact when I couldn't visit with lots of FaceTime. Garden visits are great and with the new lodge in the garden, we will be able to continue visiting him whilst keeping warm during the winter months. Keep up the good work.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for sharing your view of the care we provide. We hope you are enjoying the new lodge, it has made a huge difference to our continued family visits. The improvements in your Dad's health and well-being are lovely to see. The love and dedication of your family, working alongside the...  

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Review from J S (Resident / Service User) published on 1 October 2020 Submitted via Postal Card
Overall Experience

I love living here. The staff are like my family. They always show such kindness. Food is always good and nothing is too much bother for them. I will always be forever grateful.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We really enjoy sharing your life with you, it is an honour and a pleasure to support you in your daily life!

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Review from Hazel B (Daughter of Resident) published on 11 September 2020 Submitted via Website
Overall Experience

RCH have truly taken great care of Mum, the level of dignity and respect the home show to their residents is first class. The home has a great new team, the activities are great and Mum is happy there. We are very happy with RCH. Thank you.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We are pleased your Mum remains happy and it is a pleasure to care for her. Thank you for leaving your review, we will continue to provide our first class service.

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Review from Masie I (Granddaughter of Resident) published on 11 September 2020 Submitted via Website
Overall Experience

I can't commend the care team enough. They have looked after my nan who is living with dementia and I get regular updates and Facetimes. The new management team keep me informed of all aspects of her care and the activities she is doing. I can't thank the team enough.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your lovely review and commendation. It is lovely that we are able to continue to share the life of your Nan during these difficult times and we truly appreciate your feedback.

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Review from Lisa E (Daughter of Resident) published on 11 September 2020 Submitted via Website
Overall Experience

I had to remove my mother from this care home after three and a half years of deteriorating care, cleanliness, hygiene, and compassion, plus, a succession of five managers. I would not recommend this care provider to anyone, especially those suffering from dementia.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

We value your opinion and listen to all feedback about our home and the service we provide. Brentwood Care Centre are committed to providing high-quality care that meets the needs of all residents. As you are aware we have been working with you to resolve the points you have raised and respect your...  

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Review from S P (Sister of Resident) published on 27 August 2020 Submitted via Website
Overall Experience

My brother has been here for a couple of years. There have been a number of changes in staff but this isn’t a bad thing as some of them needed to go. The home has a well-organised visiting plan for the pandemic and whilst it is hard for us not to go into the home, imagine what it’s like for the staff team. I am truly grateful that my brother remains safe and well and thank the manager and her team for all they are doing.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for your review, your kind comments and understanding during the pandemic.

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Review from Joanne L (Niece of Resident) published on 19 August 2020 Submitted via Website
Overall Experience

My aunt has been well cared for over the last 9-10 years. The staff are always friendly and helpful. They will answer any questions and concerns. The doctor is called when necessary. I have been contacted when I need to no any problems with my aunt. She has moved rooms a few times for various reasons and always protests but time has been taken to make sure she is happy. I would not consider moving her to another home.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

10 years is a long time and we have enjoyed your aunt's company as she is a wonderful lady. Thank you for leaving a review for us.

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Review from Glenda Y (Granddaughter of Resident) published on 22 July 2020 Submitted via Website
Overall Experience

Nan is happy here and has good care. She has put on weight and has better mobility and is treated with dignity by all the staff. There has been a change in management but we have had good communication and our family are confident in their abilities. The pandemic has been hard for us all but we know Nan is in safe hands.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

It is lovely to receive feedback such as this and the recognition at the positive improvements in your Nan's health and wellbeing. Thank you for sharing your feedback.

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Review from Susan C (Daughter-in-law of Resident) published on 22 July 2020 Submitted via Website
Overall Experience
My family and I chose this care home for its proximity to us. Since dad entered the care home in December 2019, we have found it generally acceptable in all aspects. The activities programme is encouraged by the staff to get residents involved and to meet one another. We found that at weekends when visiting, staff were either unavailable or short-staffed. The staff we have encountered during these 7 months all seem friendly and helpful including the administrative staff and auxiliary staff.
During the lockdown, we feel that at times we have not been kept up to date with aspects like well being, requirements for the need for more toiletries/clothing, e.g. or anything of a medical nature, although staff have contacted me and informed me of certain situations.

The services of hairdressing, chiropodist, and contacts with opticians and dentist are all very useful for the availability to treat residents as and when required.

Reply from Tori Pollard, General Manager at Brentwood Care Centre

Thank you for leaving this review. Since starting at the home a review of the process for sickness and absence has been completed and measures taken to ensure that this is all coordinated by the on-call manager, ensure staffing numbers are maintained at weekends as they are during the week. The...  

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Review from Una M (Sister of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

I think my brother is very well cared for. The staff are very kind and friendly towards him. The management has been very responsive to any specific requests we have. They are also very gracious to visitors.

Reply from Maggie Duggan, Senior Customer Relations Manager at Brentwood Care Centre

Thank you so much for the kind review and the maximum scores you gave us in all areas. Our role is to not only promote 'person centred care' for each resident, but to extend the hand of friendship and support to the families too. I will pass this review on to all of our team, who will be delighted.

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Review from Elaine J (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

My mother moved to your care centre from hospital and needed end of life care. She was treated with absolute dignity. My family were all shown such kindness and compassion. Nurses kept us informed every step of the way and we were able to spend mum's last few days with her feeling fully supported. Exceptional care - we are so very grateful to you all.

Reply from Maggie Duggan, Senior Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to send such a positive, and very kind review about Brentwood Care Centre, especially at such a time, as you and your family are trying to come to terms with the sad loss of your beautiful mum.

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Review from K P (Daughter of Resident) published on 6 February 2020 Submitted via Postal Card
Overall Experience

The home is bright and clean, and the staff treat the residents with care and respect. My father enjoyed the food, and we were happy that he was in a safe and secure environment.

Reply from Maggie Duggan, Senior Customer Relations Manager at Brentwood Care Centre

Thank you very much for taking the time to write a review about your experience you have had with Brentwood Care Centre, we are happy to know that you feel the level of care is satisfactory, but more importantly that you are happy that he was safe. We ensure that we deliver the 'by your side'...  

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Review from J M (Wife of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

All the staff are very caring and supportive. My husband was only at the home for a month but everyone did everything possible to make him comfortable. He obviously wanted to be at home but the managerial staff made it their business to find out from him why he was unhappy and made sure his worries were taken away. Everyone working at the home were wonderful.

Reply from Amanda DeLaBruyere, General Manager at Brentwood Care Centre

Thank you so much for your very kind words. I will ensure that this is shared with all of the staff. Many thanks.

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Review from L F (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card
Overall Experience

This place is ideal for dad. He feels safe and at home. The activities are brilliant and very frequent. He is treated with care and respect by the staff and has a great relationship with them. Thank you.

Reply from Amanda DeLaBruyere, General Manager at Brentwood Care Centre

Thank you for taking the time to provide your feedback and kind words. We are delighted that you feel that Brentwood Care Centre is the ideal place for your Father.

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Review from Janet T (Wife of Resident) published on 15 January 2020 Submitted via Postal Card
Overall Experience

Staff are extremely good. I found everyone friendly and so good to my husband. He is very happy here and is doing well.

Reply from Maggie Duggan, Senior Customer Relations Manager at Brentwood Care Centre

Thank you for the kind review, and we are delighted that you feel your husband is settled and happy at Brentwood Care Centre. We pride ourselves on the 'person centered care' that we provide, and this is reflected in the positive and heartfelt reviews we receive from our residents loved ones.

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Review from Patricia C (Friend of Resident) published on 15 January 2020 Submitted via Postal Card
Overall Experience

Very warm and friendly. Staff very welcoming to patients and their visitors. Nothing was too much trouble.

Reply from Maggie Duggan, Senior Customer Relations Manager at Brentwood Care Centre

Thank you so much for this very kind review, its lovely to know that as a close friend of our resident you are happy with the high level of care that they are receiving from Brentwood Care Centre. We believe in not only supporting the residents and their families, but their friends too, by creating a safe, warm environment that feels like home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 16 Jun 2026

    Brentwood Care Centre Celebrates Good CQC Rating as Inspectors Praise Person-Centred Care and Positive Outcomes Brentwood Care Centre is celebrating after receiving a Good rating from the Care Quality Commission...

  • 08 Jun 2026

    Community Champion Rhiannon Helps Raise Funds for Saint Francis Hospice in Charity Tournament Victory Brentwood Care Centre is celebrating the achievements of Customer Relations Manager, Rhiannon McNeill, after she helped...

  • 08 Jun 2026

    Residents from Brentwood Care Centre enjoyed a colourful day out recently as they visited a local tulip field, spending time amongst thousands of vibrant blooms and making the most of...

Upcoming Events

There are no upcoming events for Brentwood Care Centre.

Awards / Recognitions (7)

  • 19 May 2025Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: Brentwood Care Centre
  • 06 Nov 2021Recipient: RCH Care Homes Ltd

Accreditations

There are no accreditations posted yet for Brentwood Care Centre.

Meet the Team (3)

Maria Siia
Maria SiiaJob Title:General ManagerJoined: 2025

Maria Siia brings a unique blend of leadership experience and compassionate care to her role as Acting General Manager at Brentwood Care Centre.

With a background in nursing and further qualifications including NVQ Level 4, 5, and 6 in Health and Social Care Management, as well as a Master’s course in Nursing Diagnosis, Maria has developed the skills and knowledge needed to lead both operationally and clinically. She is passionate about using her expertise to support staff, uphold high standards, and ensure residents receive care that is both person-centred and respectful.

Maria thrives on the variety her role brings, valuing the opportunity to guide her team, solve challenges, and make a positive impact each day. She is especially proud to work at Brentwood Care Centre, a home praised for its friendly, responsive staff and its welcoming, purpose-built environment.

Rhiannon McNeill
Rhiannon McNeillJob Title:Customer Relations ManagerJoined: 2022

Rhiannon joined the Brentwood Care Centre family in Spring 2022.

She is passionate about her role, supporting families and loved ones on their journey in looking for care and also building community links with the home's local community.

'I love that my role is meeting people whether that be supporting them in understanding the processes of looking for care during what can be a difficult time or, organising community events such as our monthly Dementia Cafés and our intergenerational events.'

Diana Moraru – Manole
Diana Moraru – ManoleJob Title:Essex Regional Operations Manager

Essex Regional Operations Manager, Diana has a wealth of experience and knowledge from across Health and Social Care Sectors.

With over 16 years of experience, Diana started her career as a Health Care Assistant in a neurosurgical hospital and went on to train and qualify as a Nurse in Romania. Since coming to the UK in 2016 as a Nurse, Diana has had various roles leading up to her first General Manager role in 2017.

Diana’s experience in developing a team’s knowledge and skills through leadership and mentoring is something she is passionate about and is looking forward to supporting RCH Care Homes across Essex.

Another part of her role as Essex Regional Operations Manager that she loves is, ‘inspiring a great team to make further differences to the lives of the residents, making sure they are living their best life possible and that everyone feels it is a nice place to live and work; because it’s a home from home.’

Whilst not a work Diana enjoys travelling, keeping up to date with world news and being adventurous; this year she took part in a Sky Dive!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brentwood Care Centre to verify any information. View our terms and conditions. Brentwood Care Centre has an Enhanced Service -more info.