
The staff were so caring and went above and beyond in their careTim D(Son of Resident/Service User)

The food is excellent, normally delivered by the smiling and warm staff member.Bibi T(Daughter-in-law of Resident/Service User)

The care at Highfield Private Care Home is really wonderfulMaureen G(Daughter of Resident/Service User)

The staff were so caring and went above and beyond in their careTim D(Son of Resident/Service User)

The food is excellent, normally delivered by the smiling and warm staff member.Bibi T(Daughter-in-law of Resident/Service User)

The care at Highfield Private Care Home is really wonderfulMaureen G(Daughter of Resident/Service User)

Highfield is an established, largely purpose-built care home offering residential, nursing and dementia care. Its dedicated staff has been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.
Resident’s rooms are spacious and all feature en-suite facilities (all have toilet and sink, some also have a shower). The communal areas are always busy – be it having...
Care Provided by Highfield Private Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Highfield Private Care Home for full pricing details and T&Cs.
Contact Highfield Private Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Aaron Barham (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Highfield Private Care Home Reviews (77)
Highfield Private Care Home has a Review Score of 9.6 (9.625) out of 10, based on 29 reviews in the last 2 years.
Over all time Highfield Private Care Home has 77 reviews.
Generally the overall care is good. There are instances where cleanliness and hygiene can be questioned along with a lack of initiative on behalf of a small number of carers. Respect for personal items is somewhat inconsistent. The staff are a very friendly group and turnover is low, this is generally good for continuity. They foster and maintain a good relationship with mum and she often says "i don't know what I'd do without them" which is lovely as mum appreciates their care. On the whole, Mum is now quite content to consider Highfield her home. I would recommend this facility to others.
Thank you for taking the time to write this review of Highfield. The team work hard to make sure everyone that lives with us, and their loved ones, feel welcome, happy and cared for, and we are glad your Mum feels that we are achieving this. I note your comments about Housekeeping and I will feed...
My daughter, son and myself, have been so happy that John is now in a care home which actually lives up to the name of care and I want to thank everyone from kitchen staff who cooks his full English breakfast every morning to the cleaners and the carers who do such a good job of caring for him
Thank you for taking the time to review Highfield. The team work hard to make sure everyone that lives with us, and those who visit, feel welcome and valued, and we are delighted this has been your experience. It particularly heartwarming to read such lovely feedback about the Kitchen and Housekeeping teams, and I will share your kind words with everyone.
The activities for residents are brilliant. Dad had very little interaction at his last care home and since becoming a resident at Highfield, he's really come to life. The change is amazing. The staff are fantastic and really care. They engage with the residents and do a phenomenal job. The office team are super friendly and informative and always go above and beyond to help.
Thank you for taking the time to review Highfield. The team work hard to make sure everyone that lives with us, and those who visit, feel welcome and valued, and we are delighted this has been your experience. The Lifestyle Team will be especially encouraged to hear you have seen a change in your...
All staff are attentive
Food is first class
The atmosphere is welcoming and warm
My fathers needs are taken care of and he is very happy
From me knowing my father is safe happy and enjoying his care has put my mind at rest
First class care
Thank you for taking the time to write this lovely review of Highfield. We want everyone that lives with us, and those who visit us, to feel welcome and valued. It is our privilege to support your father and it is heartwarming to read your kind words. The team will be encourage to read your feedback.
The nursing side is impeccably run with all medications administered exactly on time and any concerns are acted on straight the way. I have every confidence in Highfields to give Mum the exact care she needs and beyond. The staff worked hard to help mum adjust to care home life and it is lovely for her family to visit and spend quality time with her without having to tend to her needs. I have absolutely no hesitation in recommending Highfields to care for a family's loved one
Thank you so much for this lovely review of Highfield. We want everyone in our home to feel valued and cared for - including our visitors and relatives, and we are encouraged that this is your experience. We really appreciate receiving feedback like this, as it gives a boost to the team to know that they are providing outstanding care.
My sister has been at Highfields for a few years now. She is incredibly well looked after. I am forever impressed with all the folk who support her. It always seems like a safe and secure location. They are always kind to me too.
Thank you so much for taking the time to write a review. I am pleased to read that we are looking after your sister well and that the team are kind and welcoming to you. It is important to us that everyone feels welcome at Highfield.
I acknowledge and give thanks for the ongoing commitment of staff at Highfields for the care and attention given to my mother in law and also for the excellent communication to keep us promptly informed of any issues arising with mother in law's needs. All the staff are very friendly, approachable and welcoming during our frequent visits.
Thank you so much for taking the time to write this lovely review of Highfield. Our aim is to provide excellent, personalised care to all the people that live with us and are happy to read that you are happy with the care we provide to your mother-in-law. Your kind words will be very much appreciated by the team.
I would not hesitate to recommend the home. The staff are always supportive and friendly when I or my family meet them and make you welcome any time of day.
Thank you so much for your lovely review. It is great to read about your experience with us at Highfield and look forward to continuing the warm welcome and the positive relationship we have with you. Thank you for taking the time to write the review and for being part of our community.
Mum has been at Highfield for some time now and enjoys being there. She is bedridden and so requires considerable assistance with even the most simple of tasks. The team at Highfield, led by Aaron, are kind, considerate, thoughtful and professional. She enjoys her food and the selection at Highfield is excellent. Nothing is too much trouble for people there and everyone makes an effort to get Mum engaged and motivated. She enjoys the little trips out to local places and loves the fact she has a garden right next to her to enjoy, she watches the squirrels and birds and it's lovely to have the sun on her face occasionally. I'd highly recommend Highfield, if you are looking for a caring home, with excellent staff and good facilities, this is for you.
Thank you so much for taking the time to write a review - it is very much appreciated. Relatives and friends are a big part our community, and so important for the wellbeing of those that live with us. We really enjoy spending time building those relationships and ensuring everyone has a positive experience that meets their needs. Thank you again.
My mum has been in the home for almost a year now. Every single staff member has been so lovely, making this transition easier for us as a family. I can rest a little more, knowing mum is being looked after 24/7 and has friendly faces popping in throughout the day / night to say hello and check she's alright
Thank you for sharing such a thoughtful message. It's lovely to hear how supported your family has felt throughout this transition, and that the team's kindness and consistency have brought real peace of mind. Feedback like this means a great deal to everyone involved in providing care.
I feel that the standard of care for residents of Highfield Care Home is very high. All of the staff are considerate, kind, helpful and friendly. I am very happy with how well my mother is being looked after.
Thank you for sharing such a thoughtful review. Its wonderful to hear that you feel the standard of care at Highfield Care Home is very high. Feedback like this means a great deal to the whole team.
The staff have tried to engage our mother in the range of activities and trips and have had some success , particularly when faith based events are available, the sharing of the activities has helped with this.
Overall we feel this is an appropriate environment and our mother's health and well being had improved.
Staff are always welcoming and friendly which helps enormously, all queries or concerns have been addressed appropriately.
Thank you so much for taking the time to leave a review. We are so happy to hear that your mother has benefited from living at Highfield. Your lovely words will be passed on to the team.
No care home (or any other organisation) is perfect, but I know that my mother is safe and happy and that is very reassuring. I'd recommend Highfield.
Thank you for taking the time to leave a review for us and your positive comments. Ensuring all our residents have the best quality of life is important to us and we welcome feedback to improve everyone's experience. Thank you for being part of our community.
Generally very happy with the care my mother receives. The food is not always soft enough for elderly residents and there are issues with her being able to feed herself when in bed and the tray is not positioned so that she can reach her food. When peas etc are served it would be easier to be given a spoon otherwise they are left on the plate. When put to bed for her afternoon rest I've noticed that frequently there isn't a drink within reach and, as getting her to drink is an issue, this doesn't help improve her fluid intake. My mother does struggle with hearing but she can read so it would help communication if the carers could use a white board or something else when she's just not understanding what is being said to her.
Thank you for sharing such thoughtful feedback. We're really pleased to hear you're happy with the care your mother receives, and we appreciate you highlighting areas where we can improve. We'll make sure your comments about food texture, meal positioning, drinks, and communication support are shared with the team so we can continue to enhance her comfort and wellbeing.
The care staff are excellent and our aunt seems as happy as she could be, in her circumstances.
Thank you also to the management team for addressing any points we have raised along the way.
Thank you for your review. We really appreciate you taking time to write about your experience. Our aim is to provide excellent, personalised care to all our residents and are happy to read that you rate the care staff as excellent.
GP support from the doctor and the Surgery, the chiropodist and hairdresser are all also second to none.
My father remains very happy at Highfield and is treated with respect and genuine care every day.
Thank you so much for taking the time to share your experience. We love having your Dad live with us (and your Mum too). All our residents and relatives are special to us and we are so glad to hear you both feel supported and that Dad is happy living with us at Highfield.
My mother has now been at Highfields for nearly 6 months. The level of care and support she receives is excellent. Staff are always able to answer concerns, particularly around eating and my mother's mood. Management have been so empathetic with me over the sad loss of my brother. I feel truly 'held' in every way at Highfields. Because of that, I can devote and create special memories with my mom and enjoy our time together. Thank you for all you do.
Thank you so much for your lovely review. It is a privilege to have your mum live with us, and we are truly grateful for the fun and spirit you (and your husband) bring to the home when you visit. We want everyone to feel welcome and included at Highfield, and that extends to our lovely families, residents friends and loved ones. Thank you for being part of our community.
My husband has been a resident of Highfield Care Home for two years and he is well cared for. The staff are very kind and patient. I visit regularly and he is always comfortable and I always feel welcome
The food offered at meal times is fresh, varied and looks very appetising. There is always a member of staff on hand if I have questions or queries or even ask for a general update on Dad's condition.
The staff not only show care to my Dad and the other residents but also offer support to me at times if I require it as do they other resident's families. Ali in the office is also always happy to help with any administration questions, queries or generally.
Thank you for taking the time to write a review for us. It is always great to hear the good things our team are doing, and that although your Dad never wanted to live in a care home, we have changed his mind a little bit! We will share the feedback with our team. You know where we are if you need anything. Kind regards.
My sister has been a resident of Highfields for the past 2 years . She is in a wheelchair has learning difficulties and dementia. She is virtually non verbal due to her worsening condition so is unable to articulate how good or bad her care is but knowing her as I do and visiting her on a regular basis i believe she is well treated by the staff who in my experience are kind and caring despite the challenging conditions they face when working with residents who have advanced dementia. The home itself always appears clean and tidy and communication from the management has improved a lot over the past year.
Thank you for your kind feedback.We appreciate you taking the time and hope that your experience continues to improve.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Private Care Home.
There are no upcoming events for Highfield Private Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Highfield Private Care Home.
Meet the Team (1)

Coming to live in a care home often leaves people feeling that they are giving something up. It does not have to be like this. We provide companionship and guidance to help residents continue to do the things they enjoy. As Home Manager I want to make the transition as easy as possible for everyone .
Highfield is their home. Residents can choose to mix with others as much, or as little, as they wish. Life goes on as normal with visits to church, supermarkets, and the local pub garden.
Contact with family and friends is essential for well being and we encourage you to get involved in our community. You are always welcome to join us for lunch and we have regular social evenings. We do not have fixed visiting times so you can visit whenever you wish.
I am a Registered Nurse, specialising in mental health. We know that physical and mental health are connected and you cannot have one without the other. We help with the practical aspects of daily living, but also help our residents maintain self-esteem, self-worth, engaged minds and active bodies.
Finally, there is lots of laughter at Highfield. You will hear lots of laughing and joking whenever you visit us. Whatever is happening in the world, a good belly laugh always makes things feel a little lighter and easier to cope with.
All the Team here at Highfield look forward to welcoming you soon.
Frequently Asked Questions about Highfield Private Care Home
What types of Care is Highfield Private Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highfield Private Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Highfield Private Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Highfield Private Care Home to the centre of Saffron Walden?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Private Care Home to verify any information. View our terms and conditions. Highfield Private Care Home has an Enhanced Service -more info.