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Highfield Private Care Home

Mandeville Road, Saffron Walden, Essex CB11 4AQ
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The staff were so caring and went above and beyond in their careTim D(Son of Resident/Service User)
Highfield Private Care Home, Saffron Walden
The food is excellent, normally delivered by the smiling and warm staff member.Bibi T(Daughter-in-law of Resident/Service User)
Highfield Private Care Home, Saffron Walden
The care at Highfield Private Care Home is really wonderfulMaureen G(Daughter of Resident/Service User)
Highfield Private Care Home, Saffron Walden

Highfield is an established, largely purpose-built care home offering residential, nursing and dementia care. Its dedicated staff has been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and all feature en-suite facilities (all have toilet and sink, some also have a shower). The communal areas are always busy – be it having...  

Care Provided by Highfield Private Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600N/A
Residential Dementia CareFrom £1,700N/A
Nursing CareFrom £1,854N/A
Nursing Dementia CareFrom £1,954N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Highfield Private Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Aaron Barham (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Highfield Private Care Home Reviews (77)

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9.6

Highfield Private Care Home has a Review Score of 9.6 (9.625) out of 10, based on 29 reviews in the last 2 years. Over all time Highfield Private Care Home has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from Margo S (Daughter-in-law of Resident) published on 23 November 2018 Submitted via Website
Overall Experience

Mum was so happy at Highfield, she was convinced that she was on holiday in a hotel. The family were very pleased she settled in so well. We saw she was well cared for, offered snacks and drinks whenever she wanted, and the staff were very caring looking after all her needs. Staff always kept us informed of mum’s progress and we were made welcome when visiting, telephone enquiries were always answered efficiently and staff called us whenever necessary keeping us up to date. Facilities are great with lovely secluded gardens at every turn. Mum was encouraged to join in with activities and she was never just left on her own. The whole family say a big thank you to Highfield staff.

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Review from Amanda F (Granddaughter of Resident) published on 26 October 2018 Submitted via Postal Card
Overall Experience
Lovely place. I have confidence in grans care she is safe and well looked after.

She enjoys the activities and outings. The staff are friendly, approachable and professional. Gran's health has improved since living at Highfield Private Care Home.

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Review from Peter N (Son of Resident) published on 27 August 2018 Submitted via Postal Card
Overall Experience
All staff seem positive and always ready to discuss issues and generally. I am always treated courteously at every visit and my questions are answered.

Facilities are good and activities offered to my mother are appropriate for her condition.

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Review from Herbert C (Husband of Resident) published on 12 March 2018 Submitted via Postal Card
Overall Experience

I just wish to say that this home is a place that I would like to be put if I had a stroke like my wife - that covers it all.

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Review from Jane G (Daughter of Resident) published on 5 March 2018 Submitted via Website
Overall Experience

My mother was in the dementia suite for nearly three years. She benefited from excellent, loving care at the home, was extremely well fed (it was wonderful to see her putting on weight again), enjoyed lots of cups of tea and was always treated with courtesy and friendliness. I could not have asked for better.

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Review from Jane P (Daughter of Resident) published on 1 January 2018 Submitted via Postal Card
Overall Experience

My mum stayed at Highfields for two weeks after being discharged from hospital after having a hip replacement. I firstly chose this care home after phoning around a few care homes in the area and spoke to a member of staff there who is so friendly and caring on the other end of the phone, which immediately made me decide to send my mum there to recover, as I know from that conversation that she would be well cared for, I was not wrong. Every member of staff was very friendly, caring and gentle. Nothing was too much bother. They all went the extra mile to make her stay really pleasant. The food was amazing and plenty of it. Thank you to all the staff. Very pleased.

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Review from Bob E (Son of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

This is the best care home of all those we visited when choosing one for our mother.

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Review from P R (Sister of Resident) published on 15 September 2017 Submitted via Postal Card
Overall Experience

Every aspect of the care my sister receives is marvellous. It has given me great peace of mind that she is well looked after both physically and emotionally. She enjoys the activities when she can and especially a laugh.

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Review from Helen H (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card
Overall Experience

My mother is a resident at Highfields care home. She has been there since March 2016. She is well cared for, always nicely dressed and the staff are caring and kind.

The food is cooked on the premises and is good. There are lots of activities arranged for residents. The gardens are pretty and the setting is attractive.

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Review from Julia K (Relative of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

An excellent home, wonderful staff only too pleased to help and listen. Very kind to residents. Very well kept and clean.

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Review from J C (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card
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I have found the management and care staff friendly and kind, always willing to answer queries with politeness.

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Review from Patricia W (Wife of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience
This is truly a fantastic nursing/care home.

I could not have asked for better.

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Review from Sue F (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card
Overall Experience

My mother went in for a weeks respite while my family and I were on holiday. She was reluctant and very unsure about this. On arrival the staff were brilliant, making us very welcome and did everything they could to put her at ease. A week later and I went to pick up mum to find her eating lunch and not ready to come home. She had a very positive week and couldn't praise the staff, food and cleanliness enough. She had been out on a trip and anything she wanted was no trouble at all. She enjoyed it so much that she is more than happy to go back anytime we are on holiday.

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Review from Ros W (Daughter of Resident) published on 3 March 2016 Submitted via Website
Overall Experience
Highfield Care home has been truly wonderful. My mother went there after spending a few weeks in hospital, for 'respite'. The staff were so kind and understanding and made my mum extremely welcome.
The residents are all treated as individuals, and I was amazed that the staff knew my mothers name from day one, making her feel like a welcomed friend.
Mum really enjoyed the outings and activities offered.
I have also been very grateful for all the help and support I have received from everyone - phone calls to update me when my mum was unwell, help with assessments etc.

The manager and administrator were always very friendly and approachable, and knowing that my mum was being looked after by such caring people 24/7 was such a relief after a very stressful and worrying time.

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Review from G W (Brother of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

I am very impressed with the carers, nurses and staff who work at Highfield. As family I can see they are disciplined, hard working, cheerful, patient, full of energy and gentle. I like their approach and attitudes, they are professional. The home seems clean, well designed, a lovely garden, good deck and light with good activities mostly. The security, food, furniture, approach and entrance all seem excellent.

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Review from Janet I (Wife of Resident) published on 26 January 2016 Submitted via Postal Card
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My husband is a resident at Highfield and I would not have him anywhere else. The staff are always courteous and polite.

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Review from Carol D (Daughter of Resident) published on 23 December 2015 Submitted via Postal Card
Overall Experience

Mum has been in Highfield for a year now. I have not failed to be completely happy with the care she has received in that time. Particular mention should go to the activities co-ordinator who does an absolutely brilliant job.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Highfield Private Care Home.

Meet the Team (1)

Aaron Barham
Aaron BarhamJob Title:ManagerJoined: 2019
Hello, my name is Aaron and I am the Home Manager at Highfield. I understand the anxiety you might be feeling as you look for a care home for a loved one. It is a massive change for everyone involved and takes a great deal of adjustment. We are here to support you through all of this.
Coming to live in a care home often leaves people feeling that they are giving something up. It does not have to be like this. We provide companionship and guidance to help residents continue to do the things they enjoy. As Home Manager I want to make the transition as easy as possible for everyone .
Highfield is their home. Residents can choose to mix with others as much, or as little, as they wish. Life goes on as normal with visits to church, supermarkets, and the local pub garden.
Contact with family and friends is essential for well being and we encourage you to get involved in our community. You are always welcome to join us for lunch and we have regular social evenings. We do not have fixed visiting times so you can visit whenever you wish.
I am a Registered Nurse, specialising in mental health. We know that physical and mental health are connected and you cannot have one without the other. We help with the practical aspects of daily living, but also help our residents maintain self-esteem, self-worth, engaged minds and active bodies.

Finally, there is lots of laughter at Highfield. You will hear lots of laughing and joking whenever you visit us. Whatever is happening in the world, a good belly laugh always makes things feel a little lighter and easier to cope with.

All the Team here at Highfield look forward to welcoming you soon.

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