Barchester Leonard Lodge Care Home

Roxwell Gardens, Hutton, Brentwood CM13 1AQ

Barchester Leonard Lodge Care Home, Brentwood, Essex
Barchester Leonard Lodge Care Home, Brentwood, Essex
Barchester Leonard Lodge Care Home, Brentwood, Essex

Leonard Lodge, is set in a tranquil area at the back of the Hutton Poplars Estate, yet only half a mile from Shenfield town centre. Care workers provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community. THey also offer convalescent and intermediate care.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality, organised activities and regular physiotherapy sessions for residents.

The team think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

Group: Barchester Healthcare Ltd

Person in charge: Tibi Ionescu (General Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Hungarian, Italian, Polish, Romanian, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Leonard Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 04 Nov 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.6 Barchester Leonard Lodge Care Home has a Review Score of 9.6 (9.550)

The Review Score of 9.6 (maximum of 10) for Barchester Leonard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 36 Reviews over all time. This Average Rating is also the rating value for Barchester Leonard Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.55 for Barchester Leonard Lodge Care Home is calculated as follows: ( (255 Excellents x 5) + (138 Goods x 4) + (20 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 416 Ratings = 4.55

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Leonard Lodge Care Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 17 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    10
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Leonard Lodge Care Home?

  • Extremely LIKELY
    33
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Leonard Lodge Care Home

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    8
  • Wife of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • more

A fantastic care home, working really hard to deal with a complex medical condition. A very sick person is being cared for really well.
One of the best care homes I have encountered in the UK.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

My mother and father lived together in this home until my father passed away six years ago. My mother is still very happy with the surroundings, care and attention she receives at the home, which in turn makes me very happy.
I am very pleased with the care and attention she receives. They accommodate her every need as best as they can. The home is well equipped with a good selection of meals. It is kept very clean and overall staff are friendly.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has been extremely well looked after by all the staff at the Barchester Leonard Lodge Care Home. He has a complex clinical picture and requires both nursing and general care of the highest level to be comfortable and safe.
The staff and management have worked with us to help make Dad settle in very smoothly. We are very happy with our choice of Leonard Lodge.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Friendly caring staff. Always willing to help.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

All staff are friendly and helpful, I feel extremely confident in leaving my mother here whilst away on holiday.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband was only in for 3 weeks sadly. In that time he was treated to the utmost kindness and dignity I could have wished for. The staff were magnificent with my husband who was bedridden with dementia and was not able to communicate. They treated myself and relatives with such kindness and support. The management were equally as kind, taking the time to now all their residents and family. Gold stars to all!

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law was transferred to Leonard Lodge in March 2017 after her original home was unable to care for her, due to a recent illness and increased care needs. We felt that the team at Leonard Lodge were approachable and considerate. Although we were anxious that the transfer may cause her distress we were pleased that the staff treated her with dignity as well as gentleness and she settled into her new environment and soon began eating again. The home was in need of redecoration and we were assured by staff that this would be undertaken within the first few weeks of her stay. Memory Lane at Leonard Lodge has been completely refurbished and this has made such a difference to the atmosphere. It is now clean, bright, cheerful and welcoming. Many new additions to the furnishing have enhanced the overall appearance. The one constant thing is that the manager and staff know, in depth, all about the residents and focus on their needs. We wouldn't hesitate to recommend Leonard Lodge.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I went to Leonard Lodge seeking post-operative respite care. I was greeted with great kindness and made to feel instantly at home.
Nothing was too much trouble and the warm friendly staff went out of their way to tend to my needs.
I realised I had made the right decision from the moment I arrived to the time I left.
Should I need similar care in the near future I would without hesitation go to Leonard Lodge.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has complex physical and mental health needs. The staff all know mum and so their best for her.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My husband is a resident here and we find it perfect in every way. The staff are so caring, food is good and varied. I would recommend it to anyone.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I spent 2 weeks post operative care at the nursing home. Overall I enjoyed my her stay and found the staff to be kind and considerate. I commend the staff in particular and would recommend the nursing home highly.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother needed emergency respite following the hopsitalisation of my father. They are both in their nineties. My mum was very apprehensive about having care but the manager and staff could not have been more helpful and supportive. While in th home mum made many friends among residents and staff and had othing but goo experiences.It was such a releif for m dad to kow shw was happy and cared for,

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff try very hard to make this a home from home and do their best to control the residents, who because of their problems, do not always behave as they once would have done.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Our experience at Leonard Lodge Care home has been nothing less than excellent. From our first meeting with the manager, we knew it was the place we wanted dad to be. We knew he would be safe, secure and very well cared for. The staff are wonderful, so caring and kind, friendly and approachable nothing is too much trouble.
The management and admin staff are very professional and extremely helpful and knowledgeable. I would recommend this nursing home to anyone very happy.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are friendly and helpful. Only complaint is too many chips and mash all the time, not enough vegetables. Overall very good meals, but mash and chips too often.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Neither Unlikely or Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Poor

My father entered Leonard Lodge in September 2016. He was 90 years old and suffering from dementia and totally dependent on 24/7 nursing care. From the outset, great thought and sensitivity to his needs were demonstrated with staff adjusting the care they provided to ensure he was always given the right help at the right time. Also, my family who visited Leonard Lodge were warmly welcomed with time always made to discuss any concerns that arose. I can't speak highly enough of the team. Thank you.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been living at Leonard Lodge since August. I must praise the staff for their professionalism, care and kindness shown, not only to mum, but also to the rest of the family. All mum’s medical needs have been met quickly by the fantastic nursing team. Mum is content, comfortable and very well cared for here. I don’t think her needs could be met, any better, in any other home.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has very recently moved into the above home. Having spent 6 weeks in the hospital. On arrival, she was in a bad state of health and cleanliness. The care has looked after her and the improvement is unbelievable. Well done!!

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Clean, bright and relaxed feel - staff all dedicated friendly and happy. Very well run.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care and support I received at Leonard Lodge Care Home was exemplary from the top management to the chefs, cleaners and odd job man. I arrived by ambulance at approx 4.30pm after 10 days in the hospital with 2 drains from my stomach and legs swollen like tree trunks. I was asked about evening meals and a wash/cream of my legs. By 7.45 I had had my meal legs attended and in bed extremely comfortable. I was overwhelmed. This care and understanding lasted for all the 3 weeks I was resident. I observed all staff night and day who gave the same care to every patient. Thanks to Leonard Lodge Care Home.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot rate this care home and it's staff highly enough. They were all very caring and helpful and nothing was too much trouble. The food was very good and my mother ate properly for the first time in a month. There is a lovely safe garden to sit in and the rooms and all other areas are nicely decorated and very clean. Can recommend the care home. Thank you.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband who had metastatic cancer spent the last 2 weeks of his life at Barchester Leonard Lodge Care Home following a short hospital admission. The facilities are fantastic including a beautiful garden which he enjoys for a number of days. However, more importantly, the staff were amazing. They were very welcoming and supportive of both my husband and myself. The care could not be faulted. I will be forever grateful.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been a resident at Leonard Lodge for one year. During that time the staff have been patient in getting to know and understand my aunt. Whenever I have visited I have been aware that staff are often in the bedrooms talking to the residents, often sharing memories but at the same time offering companionship and times of interest and stimulation in what could otherwise be a boring and lonely existence. General care and hygiene always seem to have been well carried out.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

It is a wonderful home, clean, friendly and nothing is too much trouble for the staff.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I was told my Sister would need full-time nursing care I was very anxious to do the best for her .
After viewing several care homes we went to Leonard Lodge and immediately felt a sense of relief.
The front of house is welcoming and the staff are very understanding and helpful with their advice .
My sister became a resident, and straight away I could see the nursing staff , hostesses, and all other staff dealing with my sister's care were 1st class.
We would visit at least once a day at various times and my sister always looked comfortable and well cared for and on a good few occasions there would be a member of staff sitting chatting with her.
The nursing staff would brief us on her mood , health , etc and were always very professional and caring.
She was always treated with kindness , care and dignity, and would often tell us how lovely the ( Girls) staff were.
We are truly thankful to all the staff at Leonard Lodge, and I would find it very difficult to find a negative comment .

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother received excellent care here, she was well looked after. The care team and the nurses were all extremely caring and put my mothers best interests first. I couldn't have asked for better people taking care of my mother. I feel my mother was in the best place at this stage of her illness. I am so grateful to the manager for all the help he gave me, enabling my mother to go to Leonard Lodge.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father was admitted on Saturday the 2nd of July. We were very impressed with the understanding, compassion and help the staff offered. From carers to management they have guided us and our dad from the beginning. His room is sufficient in size and clean and bright. Even though he is limited with what he can do - he has help which is always pleasant and he says everyone who comes to him is always kind and cheerful. Truly a lovely place to be for him which is very reassuring for our family. Many thanks Leonard Lodge.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

As a family our worries and stress are took off our shoulders knowing and seeing the care, compassion and communication by management and staff that our dad has received since being here, anything we ask is catered for, we know when we go home he is safe, couldn't wish for anymore. I would recommend to anyone.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father-in-law was accepted to be placed in Leonard Lodge ... but unfortunately dad had taken a turn or the worse having had a heart attack. The manager of the said care home was so understanding and held dads room for him, as it seemed that dad was making an improvement. On viewing the home, it was clean, the staff seemed very caring. The residents all looked very happy and satisfied. I went to the home on three occasions and each time I felt the same atmosphere ... I really was hoping dad could have seen his day there, however, he is poorly and is about to go to a hospice. I would like to say thank you to the manager and his staff for the compassion shown to us. I would recommend Leonard Lodge, however, am unable to mark other categories.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Facilities: Good

Cleanliness: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The outstanding feature of this care home is the dedicated and care from the staff in the dementia ward. All residents are well cared for and there is very secure staff environment. Residents are always well fed. Visitors are made to feel very welcome. The home is very well run by an excellent manager.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since the last inspection there has been a vast improvement. The management have worked very hard. The staff seem to be happy and the team work is excellent. When I visit which is daily I am always welcomed. My wide is very complex case and I feel confident that she is being well looked after.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has been a resident for a short time, but we have found the care and attention he has received has been very good. The staff are very friendly and helpful and I am pleased to have placed my husband in your care home.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My wife has been a resident here for approximately six years and has always been treated with the utmost loving care and attention. I cannot give enough praise on the caring staff.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Since my aunt has been at Leonard Lodge she has greatly improved, happy and settled. My aunt's carers are great, always smiling no matter what and work exceptionally hard under challenging conditions, always aware if auntie is having a bad day. The management are equally as good, always willing to make time to help and answer questions. Overall I would be mortified if I had to move my aunt at any time.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

When my mother first entered Leonard Lodge in May 2012. My sister and I chose it because of the activities/entertainment provided and the lack of bad smells on entering the building. All of this has deteriorated over the last months. But over the last two months or so, since the new manager was appointed the cleanliness and extra staff required has improved. There is still areas that need improving such as staff members and more activities but overall the care has much improved. My mother seems happy and cared for.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

My mother has recently stayed at Leonard Lodge for respite care following an extended hospital stay and residential rehab. I felt that it was important to share our experience with others who may be considering the need for a care home for a relative.

Every aspect of our journey from the initial point of contact with the management of Leonard Lodge through to the admission and then the care that Mum received was of an excellent standard. Every member of staff that I had the pleasure to meet and deal with was friendly, courteous, extremely professional, helpful and very quick to respond to our needs. The nursing and care team were absolutely fabulous in dealing with Mum, they were attentive, kind and were very careful to ensure everything was done in a dignified way and that Mum never felt embarrassed or uncomfortable. They respected her wishes at all times, reassured her and comforted her when it all felt strange and went out of their way to ensure she always had what she wanted.

The food was of a high standard, Mum had most of her meals in her room and they were always served hot and well presented. The staff very quickly learnt her likes and dislikes which goes a long way in making someone feel relaxed and settled.

Mum's respite was a great success and I would like to thank all the staff at Leonard Lodge.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Tibi

Tibi Ionescu

Job Title: General Manager

Joined: 2015

Description:

I am the General Manager of Leonard Lodge Care Home since I joined Barchester Healthcare in September 2015.

I trained as a Registered Nurse and Social Worker in Romania and I have worked in the care sector since1991. In 2004 I have moved in United Kingdom and since I have worked in a variety of health and social care settings. I have enjoyed a successful career to date and I have had the opportunity to lead and inspire large nursing teams to provide outstanding customer care for individuals suffering with Dementia, Stroke, Parkinson's, Multiple Sclerosis, End of Life, Brain injuries, Spinal injuries, Young Physical Disables.

Based on my knowledge and expertise, as a General Manager, together with my team, my role is to ensure that we will continue to improve the service we offer to our residents, delivering high quality individualized care and striving for excellence.

Genie

Genie Consuelo

Job Title: Clinical Service Manager

Joined: 2016

Description:

I am privileged to be part of a dedicated and compassionate team and I embraced the challenge of the positive changes and opportunities to be able to inspire direct and empower the staff to be their very best to actively and consistently deliver the core principle of care to an exceptional standard to our residents and to give support to families were they feel secure , safe and treated with utmost love and respect like a family in a place with homely and happy atmosphere.
I have been a qualified Nurse in the Philippines in 1991 and continued my nursing career in UK from 2006. I was privileged to work with people with different needs from primary to complex care, in community, various hospital settings and nursing homes. Nursing for me is not only a profession, but a vocation and whenever I made a positive difference in people's lives is just so rewarding and beyond wards.

June

June Dube

Job Title: Head of Memory Lane

Joined: 2001

Description:

Personal profile.

I started working at Leonard Lodge in July 2001, I received my 15 years long service award in 2016. I commenced as a Registered Nurse and moved into the Unit Managers position in January 2002. I am a qualified General Nurse and well as a Mental Health Nurse, I have a keen interest in Dementia care and work very closely with relatives and health care professionals.

Ella

Ella Maghanoy

Job Title: Head of Jubille

Joined: 2016

Description:

Hi, my name's Ella and I am the Head of Jubilee at Leonard Lodge Care Home.
Before joining Leonard Lodge Nursing Home, I have worked in a 25 bedded nursing home for 7 years starting as Registered General Nurse, later being promoted as the Clinical Manager for three years having shown my capabilities in looking after elderly residents with different health needs.
I joined Barchester Healthcare because the company's values are close to my own which is making a difference to a resident should always be the main focus by providing personalised care and going the extra mile.

Sheree

Sheree Wright

Job Title: Administration Assistant

Joined: 2016

Description:

I have worked in the care sector as a Nursing Home Administrator for the past 10 years for 2 small care providers with less than 10 Homes. I very much enjoy working in an environment where we can make a difference - each and every one of us - to our client’s daily life.

Prior to having my family in the early 1990s, I worked in the heart of London for the first 6 years of my career as a Records Clerk with the British Medical Association, meeting Prince Charles, our Honorary President, at a Grand Ball held in his honour. I then progressed to being the Records Officer at ‘The General Council of the Bar’ in Gray’s Inn and enjoyed rubbing shoulders at the Inn’s garden parties with the likes of Tony & Cherie Blair and Geoffrey Howe, to name a few. But once I became a parent, I worked part time for HSBC to be able to bring up my family. I now have a lovely 2 year old granddaughter, who takes up a lot of my spare time, along with the dog, pigeons and canaries!

Position:

Paul

Paul Brady

Job Title: Head Chef

Joined: 2009

Description:

Personal profile.

I commenced my career with the British Transport Hotels Ltd working in Hull, London, Leeds, GlenEagles and Inverness, I came second in the apprenticeship of the year competition whilst in this position. I moved on to work for the Swallow Hotels where I became International Chef of the Year. In 1978 I held the world record for the most dishes cooked in one hour.

I hold gold, silver and bronze medals at various salons including Hotel Olympia. I have also cooked for the Queen and several Prime Ministers and leaders of other countries.

I commenced at leonard Lodge in September 2009 and enjoy meeting with the residents to ensure the menu meets their tastes and requirements.

Sheila

Sheila Rogan

Job Title: Head Housekeeper

Joined: 2000

Description:

Personal profile.

I have worked at Leonard Lodge since the doors opened 15 years ago, I started as a laundry assistant and have worked my way up to Head Housekeeper. I pride myself in ensuring a clean, fresh and inviting environment for residents, visitors and staff. I have also recently received my 15 year long service award which was presented at our anniversary party. I have three grown up daughters, one who lives in Australia, one grand -daughter and I am awaiting the arrival of a new Grandchild early next year! I enjoy shopping, going to the cinema and spending quality time with my family.

Jenny

Jenny Lawson

Job Title: Activities Co-ordinator

Joined: 2004

Description:

Personal profile.

I started working at Leonard Lodge in 2003 in the position of hostess. I moved on to my role of activities co-ordinator in 2004, I really enjoy my role and feel that this is a big part of my life. I enjoy handicrafts and particularly sewing in my spare time. My husband is retired and spends his time looking after our garden and helping others with theirs! I have a son and daughter and 4 grandchildren who are all very important to me.

Lynn

Lynn Amiri

Job Title: Activities Co-ordinator

Joined: 2007

Description:

Personal profile.

I am married with 2 children and 2 rather annoying rescue cats. I have worked in a variety of roles from office administration to peer mediation co-ordinator in a local school.

I lived in Italy for a number of years and love all Italian food; especially when somebody else cooks it for me!

I love to read, especially crime novels. I am a regular theatre goer with a passion for musicals. I like to sing and dance (albeit badly!)

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Leonard Lodge Care Home