Barchester Leonard Lodge Care Home

My mother was so well looked after by all of the staff. She was treated more as a friend than a resident by all of the staff who were wonderful.

I am delighted that my family and I chose Leonard Lodge. All carers and staff are excellent. I couldn't wish for a better place for my husband.

After trying other care homes we were lucky enough to find Leonard Lodge. The staff cannot do enough for their residents. From the cleaners right up to the general manager. My mother started to look forward to life again and has started to eat properly from their restaurant-quality menu. Standards of care, consideration and cleanliness are second to none.

My mother was made to feel extremely welcome, as we all were on arrival and throughout her whole stay. She says she has a wonderful time, the staff were very kind to her and she made many friends. She was very apprehensive before her arrival at Barchester Leonard Lodge but within minutes, felt she belonged there, one of the family. She would not hesitate to stay with you again.

All the staff were very attentive, kind and caring. A well-run care home.

Mum only spent just over two weeks at Leonard Lodge but she was extremely well cared for. Staff were dedicated, cheerful and highly professional. We felt that they cared for the whole family. Thank you.

Mum has mild dementia but is very mobile, she was always worried about not finding her way and getting lost. Perhaps some signs for lounges and restaurant from the ceiling. Also door numbers very small for old people with bad eyes.

My godfather is now a “permanent” resident, over time, age is catching up on him. The staff never allow this to frustrate them in making sure he remains mobile and well-nourished. His safety and comfort are at the front of their minds at all times. They never fail to notify immediately of any incident he is involved in ie fall etc and I am constantly reassured re his present condition. Three years ago he trusted me with his care and I am satisfied that in Leonard Lodge he is being provided with the high level of care he desires.

We have found the friendliness and care to be very good and my dad is very happy here.

My mother needed to go into a care home at relatively short notice. Having visited eight possible home we (my wife, father and I) decided that Leonard Lodge offered the highest level of personalised care and we feel that our decision has been vindicated by the treatment that my mother has received. The nursing staff are conscientious and attentive clearly wanting the best for all their patients.

The atmosphere is warm and friendly, from the general manager through all the nursing staff and cleaners. When the time comes I too would move to Leonard Lodge.

Wonderful caring staff, did everything possible to make my terminally ill Uncle's last days as pleasant and pain-free as possible. They have my full admiration and gratitude.

We feel very happy mum is well looked after and we feel very much a part of everything and excellent nursing care.

We are also truly grateful that in Mum's last days they not only made Mum comfortable and were so caring but also looked after us all as well in those last days which was a great comfort and we will never forget their kindness.

When my mother was in hospital and we were told we have to find a care home and we were so lucky to decide on Leonard Lodge. She is very happy there and has a room with views 2 ways, including a lovely courtyard garden. All the staff are helpful and friendly and the home is not too large and impersonal. There are many activities for residents and we have been to 3 garden parties in the few months she has been there. It is very noticeable that the general manager and his team take a great interest in the running of Leonard Lodge and the well being of the residents.

There has been a huge amount of staff leave recently, however, the standard of care remains very good. Mum is always kept clean and well fed but she has to wait a little longer for her "turn" to receive care at the moment.

With advanced dementia, he was prone to extreme agitation and aggression, however, with the calmness of his surroundings and dedicated care of staff he has become more content and happier.

I find the staff kind and considerate. The management and admin always helpful and available. If I required this type of accommodation personally, I would not hesitate.

Our mother had to move from a residential home to a nursing care home in late December 2017. We were very fortunate to find a space for her at Leonard Lodge. The staff here are amazing, so caring and respectful to our mother and always having a cheery welcome every time we visited. We cannot thank all the staff enough for making our mother’s last few months as comfortable and dignified as possible. We have felt as though they have accepted us all in such a short space of time. They are a very special group of wonderful, supportive and caring people, our family feel privileged to have had such a positive experience at a very sad time in our lives. Thank you again to you all.

My mother came to Leonard Lodge after being released from the hospital after numerous falls. Whilst in the hospital she contracted pneumonia and was quite poorly. The family felt she was no longer safe in her own home and came to look at Leonard Lodge and were very impressed on first viewing. She has settled in well, the manager and staff are very welcoming and kind to my mother. they keep us informed at all times in relation to her health needs.