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- Barchester Paternoster House Care Home







Paternoster House makes the most of extensive grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and skilled in care and support for older individuals.
A committed team works hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the...
Care Provided by Barchester Paternoster House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 94 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Paternoster House Care Home for full pricing details and T&Cs.
Contact Barchester Paternoster House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Flavia-Elena Sparhat(General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (94)
- Single Rooms with ensuite Wet Room (2)
Barchester Paternoster House Care Home Reviews (109)
Barchester Paternoster House Care Home has a Review Score of 9.8 (9.767) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Paternoster House Care Home has 109 reviews.
Although we didn't use your home for very long we were pleased that we did. Everybody was very caring and helpful.
Thank you for taking time to leave us feedback, it means a great deal to us here at Paternoster House.
Mum is very happy there, we speak daily over the phone if I can’t go to see her, the staff are excellent and they keep me updated on Mum's meds, her diet intake etc. Couldn’t ask for more. I highly recommend it.
Thank you for taking the time to leave us feedback, your lovely comments mean a great deal to the team at Paternoster House.
I think that it is very good.
thank you for taking the time to leave us a review. the whole team at Paternoster House appreciate your lovely feedback.
Following 2 weeks of respite, Mum has decided to remain as a resident stating "I feel at home here and feel very comfortable". Staff are very welcoming and willing to answer any questions. My measure of a good care home is whether I feel confident leaving my loved one in their care at Paternoster House, I certainly have no worries at all.
Thank you for taking the time to leave us some feedback, your comments mean a great deal to us at Paternoster House.
My first impression was exceptionally clean, welcoming staff, always with a smile on their faces. After 4 weeks my opinion has not changed. My wife's birthday was recently and I asked if it was possible to have a few friends come over to see her, they agreed and offered to put on a spread (with birthday cake) which the chef needs to be praised. The attentiveness of staff served and made sure all the guests including the children had food, with all this in mind this is why I can give the home a 5* rating and have peace of mind that my wife is being looked after better than I could provide at home.
Very pleasant and friendly environment throughout.
My sister come here two weeks ago and I'm so happy with all the care of the staff, they all seem so caring. I only live a few minutes away so I can visit her more a less every day. My dad was in here for three years I had no complaints, at the moment my sister seems happy which I'm happy about. She was so unhappy in the hospitals she was in, so it's nice to see her smile in a long while.
Thank you for the lovely feedback and comments, it means a great deal to us here at Paternoster House. We will continue to do our best to offer the very best care and support to our residents.
On arrival, we were all greeted and made to feel welcome. The staff are absolutely amazing; they go above and beyond to help families and residents. Every day you are greeted with a smile. It is a very friendly atmosphere and very clean every day. I'm very pleased with my mum's care she is being given and how in a short space of time, she has settled in really well.
Hello Paul, thank you for your lovely comments; it means a great deal to all the team here at Paternoster House to receive feedback like this. We will be sure to pass your comments on to them, and we will strive to offer the very best care we can.
Very good and helpful staff. Excellent food. Plenty of activities available. My partner's needs are dealt with professionally and with empathy.
Thank you for your lovely comments, the team here at Paternoster House love to receive feedback like this, it really does mean the world to us and we will continue to strive to offer the very best we can.
My one criticism would be that her room and its facilities need a bit of TLC or upgrading, the cleanliness of the room is not a problem and the housekeeping staff do a very good job.
The staff are friendly and helpful. The location is lovely and the facilities are good. The food looks really nice and there are plenty of activities for residents to get involved with which is great.
Thank you for your lovely feedback and comments, feedback such as this means a great deal to us at Paternoster and we will continue to work as hard as we can to offer the best care we can.
Paternoster looked after my father-in-law for a couple of weeks on respite. He was made to feel extremely welcomed and was treated respectfully. His care was really considerate, and he was well looked after. The food was very good, and attention to all his needs was very evident. He had a bad experience in a previous respite and was extremely worried about his stay, but was full of praise when I picked him up.
A lovely care home they really look after you always care for the people and nothing is too much trouble. 100% and more would recommend this care home they take them out on outings and look after them well.
Joined for an afternoon with a singer. Staff were fantastic, and amazing to see residents enjoying themselves singing/dancing. Staff very friendly and helpful. Thank you.
I have found this very lovely, clean and staff so friendly; they have been so kind to my auntie.
The staff are really nice and helpful. The building is spotlessly clean and comfortable. My aunt seems really happy.
Mum is calm and settled, happy in her new home. I'm very impressed with the caregiving team. My visits to the home have always been good. Many thanks to all for keeping Mum safe and well.
We are all so happy Mum is so well cared for in Paternoster. The staff are wonderful, caring people. It is wonderful to know that Mum is safe, happy and so well looked after. We are so very happy and grateful to all the staff.
While we were visiting they had a singer who had everybody enjoying and joining in the singing.
Paternoster is an awesome caring place.
Thanks to all the staff.
Excellent care, very professional. The staff are very approachable and supportive. My uncle settled very well here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 21 July 2026We have availability for immediate placements including respite and permanent stays.
News (164) & Events (3)
- 22 Jul 2026
Our respite holiday stays provide a welcoming, home away from home break. During your stay, you can join a varied programme of activates, entertainment and social events. Or you may...
- 21 Jul 2026
Such a lovely afternoon out and about in the sunshine ?? We enjoyed a peaceful stroll through Waltham Abbey gardens feeding the ducks, ??followed by a beautiful visit to Waltham...
- 21 Jul 2026
Such a lovely afternoon out and about in the sunshine ?? We enjoyed a peaceful stroll through Waltham Abbey gardens feeding the ducks, ??followed by a beautiful visit to Waltham...
- 21 Jul 2026Organiser: Barchester Paternoster House Care Home
- 07 Aug 2026Organiser: Barchester Paternoster House Care Home
- 08 Aug 2026Organiser: Barchester Paternoster House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Paternoster House Care Home.
Meet the Team (11)

Hi, I’m Flavia, the General Manager here at Paternoster House Care Home. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with all my team here at Paternoster House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, passion for life, alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Paternoster House.
We operate a true open-door policy at Paternoster House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Hello, my name is Anu and I am the Deputy Manager here at Paternoster House. I am passionate about working with the elderly and I am focused on providing the best possible care for them. It is wonderful to work with such a wonderful team and in a beautiful home that offers our residents fulfilling lives.

Hello, my name is Desi and I’m the home administrator here at Paternoster House. It is a privilege to be able to provide support and advice to all our wonderful residents, their families and loved ones on the journey into care and throughout their stay within our home. I live local to Waltham Abbey, and in my spare time love to explore its historical buildings and beautiful surrounding countryside.

Hello, my name is Janet and I am the Clinical Lead here at Paternoster House. I loved working as a nurse in this home and being able to provide the best care possible for our residents. I am responsible for ensuring the highest standards of nursing care as well as a homely and caring environment for all our residents.

Hello, my name is Oana and I am Head of Unit within the Parklands Community here at Paternoster House. I ensure that residents are provided with a high standard of care and quality of life. I love Paternoster House and working with the team and residents here.

Hello, my name is Folashade and I am one of the Care Practitioners here at Paternoster House care home. I really enjoy working here and love giving care and support to all our residents to enrich their lives.

Hi, my name is Angela, known as Angie. I joined Paternoster House in April 2016 as a care assistant, I have a passion for enriching our residents' lives and leading the Activities Team means I can help them achieve their dreams, keep them motivated and happy.
I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me, please call the home or email.
New entertainers are always welcome.

Hello, my name is Roy and I've had the pleasure of working here for over 25 years. As Head of Maintenance, I get to work with and support all departments. My main enjoyment comes from helping our wonderful residents, whether that be assisting them with the latest technology or simply putting up a new picture in their room, it gives me time to get to know them better. I love to garden and work with the activities team and our residents on the raised beds and have been known to do a spot of flower arranging!

Hello, my name is Lynn and I'm the head of housekeeping here at Paternoster House. My role is to lead the team of housekeepers and laundry staff to ensure the home is kept clean to the highest of Barchester standards, and all resident clothing is cleaned to the manufacturer's guidelines.

Hello, my name is Loraine, and I am part of the administration team here at Paternoster House, working at reception. I started working here in 2020, and I greatly enjoy welcoming visitors into the home. It will usually be me answering the phone or opening the door. I love meeting and chatting with residents and their families.

Hello, my name is Marius and I am a Senior Carer here at Paternoster House. I love working here and being able to make a difference in the lives of our residents every day. My aim is to provide a warm and caring environment for all of the residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Paternoster House Care Home to verify any information. View our terms and conditions. Barchester Paternoster House Care Home has an Enhanced Service -more info.