
Thank you for treating my dad like one of your family and for the respect and dignityDean K(Son of Resident/Service User)

The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughterClare T(Daughter of Resident/Service User)


Thank you for treating my dad like one of your family and for the respect and dignityDean K(Son of Resident/Service User)

The staff are kind and caring, and my mum is very happy to be here and has lots of fun and laughterClare T(Daughter of Resident/Service User)


Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that meets each resident's unique needs, ensuring they feel valued, supported, and empowered to live life to the fullest.
At Queens Court, the approach to dementia care is centred around personalised, meaningful engagement. The staff...
Care Provided by Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Queens Court Care Home. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Queens Court Care Home for full pricing details and T&Cs.
Contact Queens Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Daniela Caprioara(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (90)
Visiting
- Queens Court welcome visitors to Queens Court Care Home. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Queens Court Care Home Reviews (166)
Queens Court Care Home has a Review Score of 9.6 (9.648) out of 10, based on 62 reviews in the last 2 years.
Over all time Queens Court Care Home has 166 reviews.
My mum was a resident up until February at Queens Court and my sister and family were always impressed with the care she received while there. Mum was always treated with dignity and was cared for by staff as though she were one of their own family. We are very grateful to everyone at Queens Court and will miss them.
Thank you so much for your kind and heartfelt words. We're truly sorry for your loss and feel privileged to have cared for your mum during her time at Queens Court. It means a great deal to know that she was treated with dignity and felt like part of our extended family. Your gratitude will be shared with the whole team, who will be touched by your message.
Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end afternoon and. Thank you to the manager for idea. Look for to the next event Mother's day.
My mum was booked in to stay for a month's respite following hip replacement but we moved her home after a week. The staff are lovely people but woefully overstretched meaning call buzzers are ignored for more than half an hour - my mum resorted to telephoning the home then, when they answered, telling them she was upstairs buzzing and could someone come! The rooms are basic and not cleaned well, my mum was in 8 days with only one bedding change on day 5 after we stepped in and requested it. I watched the cleaner check her bed table for crumbs and just wipe up the crumbs, leaving the rest of the table unwiped! The food is very poor and the main reason for moving. Even the staff don't know what they are serving (another observation and hearing conversation). The dining area/tea making area was closed for 3 days for refit without adequate temporary facilities, and with the dining tables still laid out among the dusty works. The overall atmosphere was one of chaos and disorganisation.
Thank you for your feedback, we are privileged to care for the people who live with us at Queens Court Care Home. We are sorry that you didn't feel your loved one received the right care and attention during their stay with us. I will feedback your concerns to the whole team as we are totally...
I feel safe to be here.
I will definitely recommend the house for someone who needs to be looked after.
Thank you for your lovely review. We're so pleased to hear that you feel safe, well cared for, and supported by our team. Your kind words and recommendation mean a great deal to us and will be shared with everyone here.
I love it at Queen Court Care Home. My favourite thing is pet therapy.
Thank you for your lovely review! We're so glad to hear that you love it at Queens Court and that pet therapy is your favourite-it's always a joy to see the happiness our furry visitors bring. We'll make sure to pass your kind words on to the team!
All the staff are friendly and helpful. So keep up supporting the residents.
Thank you for your kind words! We're so pleased to hear you've found the team friendly and helpful.
Cannot fault the care and dedication of all the staff, not only to my brother but to me and my niece, all staff were very warm and caring, I couldn't have asked for better care for my brother, he was always clean, and very loved.
Since Dad has been resident, he has improved so much. No longer so lonely as he was at home and much better medically, cognitively and emotionally. The whole atmosphere of Queens Couirt has helped with this. The friendly staff, professional care, good food, diligent attention both pro and reactive to his needs is fantastic! The ambience, decoration and layout makes it a home from home and the amazing activities arranged for residents keep them engaged, happy and involved. Absolutely fantastic, I'm impressed and delighted with every aspect of Queens Court, it's staff and care. Thank you!
So happy to know my husband is being cared for 24/7, and his care here is tip-top. He is in an environment with company and the events manager does an excellent job to keep people's mental situation busy with many heartwarming events which boost their general wellbeing. The staff are excellent, friendly and helpful and the balance of Queens Court seems just right. Well done.
My mother was 92 when she went to stay at Queens Court Care Home. She had dementia. The staff were always very kind and understanding and treated the residents with dignity. My mother enjoyed her experience there, forming a genuine bond with the carers for the 2 years she was there.
Wonderful.
I feel the attention to care is very good, any needs are addressed quickly. The staff are friendly, caring and always busy and nothing is too much trouble for them. The daily activities are organised and varied, run by a wonderful caring person who gives her all to assist the residents and make their lives more enjoyable. She is a credit to the care home.
The entertainment was excellent as usual. The food was delicious.
Fantastic afternoon at Silver Sunday. Fun was had by all! The residents and family members were clapping along to the singer. Fabulous dancers encouraged others onto the dance floor. What an afternoon to remember. 100/10.
Amazing silver Sunday afternoon with singers and dancers and interacting with residents and getting them dancing, singing with homemade cakes and drinks! Thank you to the activity co-ordinator for organising a fabulous Sunday afternoon.
Very entertaining afternoon, great atmosphere and thoroughly enjoyed by my mother. Singers and dancers were great, and the activity co-ordinator who organised was on top top form as usual. My mum enjoyed all including a baileys and had a lovely time.
I have volunteered at Super Sunday. It certainly was super. A great atmosphere. Great entertainment and enjoyment from the residents. Wonderful food. You could sense the fantastic atmosphere and the happiness from those attending. It was lovely to see the residents dancing.
I have been very impressed with the care, compassion and friendliness of this care home. All the staff have been amazing when we have asked for anything and are always happy to oblige. The activities are well organised and the member of staff running it has so much compassion, empathy and thought for the residents and goes over and above to make them feel special and included and will endeavour to help them with any needs they have, this person is an amazing part of the team.
The home initially appears impressive, with clean, tidy, bedrooms and a wide range of food options, however, my main concern is the lack of staff. While most staff are friendly and helpful, there was no one available to service the front door to let visitors in. My brother stayed at Queens Court for 7 months until he died, he was kept clean but staff never shaved and we had to ask staff to brush his teeth and address his dry flaky skin. Despite raising these issues nothing was done. I found management insensitive to my brother's needs. We were shocked when the manager questioned the value of his external medical appointments stating "What is the point of all these appointments? He is dying anyway." Can staff be mindful to dress residents to accommodate extremely cold weather.
Thank you for your review and we are sorry that you didn't feel your loved one received the right care and attention. I will feedback your concerns to the whole team as we are totally committed to delivering the highest standards of care and support to all our residents. I am sorry that access to...
My review will focus on the recent annual BBQ and fete held on the 20th of July 2024. As usual, staff and volunteers 'pulled out all the stops' to provide a relaxed, convivial afternoon for residents, family members and friends. The garden was transformed with bunting fluttering in the breeze, various stalls for residents to visit and a delicious BBQ lunch. A high point of the afternoon was the arrival of the petting zoo. The antics of the animals - piglets, sheep, goats and rabbits - provided much delight and happiness. All in all, this was an afternoon filled with laughter and joy.
Thank you so much for your kind words and thoughtful review of our BBQ and fete. We are thrilled to hear that the event was a success and that everyone enjoyed the afternoon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 30 Apr 2026
Residents at Queens Court Care Home recently enjoyed a lively afternoon of friendly competition as they took part in an indoor curling match that brought out teamwork, laughter, and a...
- 03 Mar 2026
Action for Family Carers and Queens Court Care Home have come together to shine a spotlight on the incredible dedication of family carers in the local community. After a conversation...
- 02 Feb 2026
Residents at Queens Court Care Home recently enjoyed a relaxed and sociable afternoon as the home hosted a special wine tasting event, bringing together good conversation, quality wines and carefully...
There are no upcoming events for Queens Court Care Home.
Awards / Recognitions (7)
- 22 May 2025Recipient: Queens Court Care Home
- 05 Dec 2024Recipient: Queens Court Care Home
- 17 Nov 2023Recipient: Queens Court Care Home
Accreditations
There are no accreditations posted yet for Queens Court Care Home.
Meet the Team (1)

Daniela joined the Queens Court family in 2023 as the home's Deputy Manager and has recently taken the role of the home’s General Manager.
As a Registered Nurse, Daniela has over ten years of experience within the Health and Social Care sector in Clinical and Managerial roles within the NHS and also the private sector.
“As the General Manager here at Queens Court Care Home, I'm committed to providing our residents with the best care possible in a compassionate and understanding way. I strive to create a happy, fun, friendly and familiar atmosphere and environment for the well-being of all.
My role is complex and involves a range of responsibilities that ensure our home runs smoothly and that the residents get the support they need. As the home’s manager, I genuinely care about our residents, the team and the wider care home community. I’m proud to be the manager of Queens Court, it’s a lovely place to work. The community culture of home shapes our values, beliefs and dedication of the staff who put the needs and preferences of residents at the centre of everything they do. At Queens Court, we provided an inclusive and welcoming environment for all, residents, their families and loved ones, staff and professionals.”
When Daniela isn’t at home, she enjoys nothing more than getting lost in a good book or taking a long swim to clear her mind, release stress, and rejuvenate her spirit.
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