
The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



The staff have been exceptional in the months he has been at Windle CourtJulie L(Wife of Resident/Service User)



Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller unit, Jasmine Lodge, set in the grounds.
Rooms are all en-suite with wall-mounted TV's as standard, but it is your choice how your room is set and...
Care Provided by Windle Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windle Court for full pricing details and T&Cs.
Contact Windle Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Lorraine Taylor(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windle Court Reviews (91)
Windle Court has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Windle Court has 91 reviews.
My experience of Windle Court - so far has been amazing. We are so thankful to the kind staff & management. Its been a joy to see my dad receive such kindness & professional care. Thank you to the amazing team & wonderful plan that has been put in place for my Dad.
Your feedback means a great deal to our team, who work...
I would like to thank all the staff at Windlecourt for their excellent care and kindness while they looked after my mum this past year. The staff showed care, kindness, respect and support to both mum, and our family, and often went above and beyond their duties. The support and care shown to Mum in her last week were exemplary. Mum was cared for and looked after with utmost respect and dignity. As well as amazing support given to us at this very sad time.Thanks to all of you.
Thank you for your kind and heartfelt words. We are truly grateful that you took the time to share your experience with us.
It was a privilege to care for your mum, and we are pleased to know that the care, kindness, dignity, and support provided by our team brought comfort to both her and your...
My father has been in Windle Court for 3 years, and I am very happy with the care he receives. The staff appear attentive and caring and always happy to talk to both residents and family. I have always felt I can ask questions and am phoned if something happens.
Thank you for your kind review and for placing your trust in us over the past three years. It is wonderful to hear that you are happy with the care your father receives at Windle Court. Your feedback is greatly appreciated, thank you again for your support.
I would just like to thank Kay and all the team for there wonderful support with my dad and our family. Windle Court is a very special place and the staff are exceptional.. They go above and beyond for there residents everyday! The activities are amazing and the love and care that goes into the everyday running of Windle is absolutely incredible. Kay is so approachable as a manager and her care and attention to all her residents is exceptional. I would happily recommend this Care Home. My dad has settled in so well and to know he is so well looked after makes us as a family very content. Well done, Team Windle!!
Thank you so much for your lovely review and kind words about the team. We are delighted to hear that your dad has settled in so well and that you feel reassured knowing he is happy and well cared for.
Your feedback means a great deal to us and will be shared with the whole team.
My wife Susan has been in Windle Court since August 2025 and has settled in nicly, her room is well decorated and is kept scrupulously clean. The staff are some of the nicest people I have met, I viset my wife every day and I am always greeted with a smile and a hello from all the staff, they organize her hospital visets and outing and also I take her out for drives etc. Also the food is excellent and varied. Well done Windle, a big thanks.
Thank you so much for your kind and thoughtful review. Were delighted to hear that Susan has settled in so well at Windle Court and that youre happy with her room, the cleanliness, and the care she receives. Its especially lovely to hear your comments about our staff your daily visits mean a lot...
My mum appears to feel comfortable, safe and in my view is being well looked after. The staff are always friendly and helpful towards my mum and myself. However in my opinion there isn't always enough staff in and around the lounge area engaging with the residents.
Thank you so much for sharing your feedback. Were very pleased to hear that your mum feels comfortable, safe and well cared for, and that you have found our team to be friendly and supportive. It really means a lot to us.
We also appreciate your comments regarding staff presence and engagement...
Just a short note to express our gratitude to all the staff that were involved in taking our Mum for a walk/ramble. Having seen the video posted on social media, it gives the family so much pleasure in seeing our mum enjoying herself and joining in with others. She can be reticent in getting involved is such activities but due to the efforts of the excellent staff at Windle Court she is getting more involved in such activities.
Thank you so much for your lovely message. Were delighted to hear how much joy the walk brought to you and your family. Your mum has been a pleasure to support, and its wonderful to see her growing in confidence and getting more involved. We truly appreciate your kind words and will pass them on to the team.
Our Dad was in Windle Court for 2 and a half years. Transition was easy. The Staff cared for our Dad very well and made his life there very happy. The Staff are very caring and are so lovely. The Staff did so much for our Dad. He loved music, and they used to dance with him. Communication was very good to. Any problems, they would call to keep me informed. Our father passed away in the home, and I can't thank the staff enough for what they did for him and us. I would definitely recommend this home to others. They made our dad very happy.
Thank you so much for taking the time to share these heartfelt words. It was a privilege for us to care for your dad, and we're truly touched to hear that he felt happy, supported at home with us.
Our team will be deeply moved to know that their kindness, communication, and the little...
My husband is very well looked after at Windle Court. He is kept clean and presentable. The staff are very encouraging and patient with him which is difficult as he has advanced dementia. Windle Court provide a wide variety of activities to keep him occupied and entertain him. My husband is cared about by the staff and I don't think one could ask for anything more. I highly recommend Windle Court.
Thank you so much for your kind and thoughtful words. We're truly delighted to hear that your husband is so well cared for and comfortable at Windle Court. Our team takes great pride in providing compassionate, person-centred care, and it's wonderful to know that this is reflected in your...
My wife has been at Windle Court for the past six months, first for respite then into permanent care. She has been treated with care and dignity at all items and has settled in well with the support, care and dedication of all the staff across the board. Any concerns I have had are addressed quickly. Always positively.
Thank you so much for taking the time to share your kind words. Were truly grateful for your trust in us, and were so pleased to hear that your wife has settled in well at Windle Court. It means a great deal to our team to know that youve felt supported and that any concerns have been addressed...
Before volunteering here, I visited my Mother, who was a resident for over 5 years. In all that time I was (and am) very impressed by all the staff, from Manager to Carers and Housekeeping Staff. All the residents are treated with dignity and known individually. There is a very active program of Wellbeing and Social Activities offered throughout the day for those able to engage in them. Those residents who are in later stages of dementia and life (as my Mother was) are offered one-to-one support and comfort. It can be very distressing to bring a family member into care, especially when their personality seems so out of reach. I found the staff compassionate and understanding of my emotional turmoil and supportive. Towards the end Mum was not interested in eating but staff went out of their way to find something that she fancied. Her room was always clean and smelled fresh.
Thank you so much for your heartfelt and thoughtful review. It means a great deal to all of us that you took the time to share your experience, both as a visitor and now as a volunteer. We are deeply honoured to have cared for your mother during her time with us, and we were grateful for your kind...
She had falls which needed hospital admissions and being unsteady on her feet was part of her vascular dementia. She was often dirty with food down her and one day was covered all down her in tea. It was left to just dry on her. she was normally sat in.the lounge with her back to the tv with little or no stimulation. She had a fall out of bed and I found she was bleeding laying on the floor all alone..social.care are investigating.
We feel guilty for sending Mum there. Don't do it!
We acknowledge this review and want to express our sincere concern regarding the matters raised. Please be assured that we take all incidents extremely seriously. A thorough internal investigation has been completed, and we can confirm that staff acted in line with company protocols throughout the...
My dad was a resident for 2 1/2 years and he was very happy here but sadly he passed away in April 2025. When we had he's funeral we had a collection for the residents and staff to have a remembrance for him. So today (23rd July) they had an elvis and a football club tribute for him, he loved dancing and loved this football club. Me and my sister went and it was a lovely remembrance for him, he would've loved it. All the staff are very lovely and friendly and we will definitely be keeping in touch with them
Thank you so much for your kind words. It was truly a privilege to care for your dad-he will be deeply missed by everyone at Windle Court. We were honored to hold a Remembrance Day in his memory, and we're so glad you were able to join us.
It's obviously a heart breaking decision to place a member of your family in a care home, but we are extremely pleased with Windle Court.
Care workers have a incredible responsibility in looking after our loved ones when we are struggling to cope, but at Windle they have the ability to always care and smile.It must be one of the hardest jobs out there, but everyone without exception makes us feel welcome and very quickly know everyone on first name terms.
The level of care is exceptional, and of course we all want carers to spend more time with our loved ones but no doubt funds do not allow that plus it would take an army of staff
Although our dad does not always join in all the activities there is plenty on offer, including days out to the beach, garden centres and many more that our dad loves.
If you are now at that difficult time into looking into care homes, we would say the team at Windle are 100% committed to offering a first class caring service.
Thank you so much for your touching review. We understand that choosing a care home for a loved one is a deeply emotional decision, and we're honoured that you've entrusted us with your dad's care.Your words truly reflect the essence of Windle Court. Our team is dedicated to providing compassionate...
My dad is happy in his room which is of a good size.
The food is very good and plenty of it.
My dad goes on the trips out as much as possible and always enjoys them.
I am updated re his care and if there's any issues.
Thank you so much for your kind review. We're delighted to hear that you are pleased with the care provided at Windle Court and that you feel comfortable approaching any member of our team for assistance.It's especially heartwarming to know that your dad enjoys participating in our outings. We...
Although it took time for mum to settle in, she did share with me that the residents, staff and home we "really nice". She specifically mentioned the banter and time given to her from the domestics and tea lady. Although this was only a 2 week respite for mum, and would not be right for her to live there permanently at this point in time, we would consider for the future.
Thank you for your lovely review, we are really glad to hear your mum enjoyed her respite stay here at Windle Court.
My mother has been in Windle Court since April 2021 and has found that her stay has been lovely, the Staff are always very friendly and helpful and always keep me informed of her welfare. I have no concerns up to now. Would definitely recommend Windle Court.
Thank you for you're review. We are very happy to hear how satisfied you are with the care we provide here at Windle Court.
My mother-in-law is well looked after and the staff are kind and considerate. They keep us informed as a family. We particularly like regular updates which include photos of what Mum is getting up to. The home is a warm and welcoming place. The staff always appear kind when dealing with all residents and seem to have good relationships/rapport with them. We are happy with the care and treatment.
Thank you for this lovely review. We are really pleased to have received some great feedback, again thank you.
My mum is well looked after in Windle Court. The staff are kind and caring and treat my mum and other residents with respect and compassion. The staff keep us updated as a family very regularly which we really appreciate. Especially the photos that they send. We see how Mum's doing and what activities etc. she's been up to. This is particularly reassuring to me as I am often out of the country. We feel the staff know Mum well and responds promptly to her needs.
Thank you so much for the great review, we are very pleased to hear how happy you are with the care we provide and also for the feedback on how well the staff keep you up to date with the activities Mum joins in with.
My nan is very well cared for. The carers always ensure we have sufficient space in a quiet area when I visit with my children. Thank you, Windle Court!
Thank you for you're lovely review. We are very happy to have received positive feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 09 Jul 2026
Residents, families, and members of the local community came together to celebrate Pride at Windle Court Care Home, part of the Runwood Homes group, with an afternoon of music, dancing,...
- 15 May 2026
Residents at Windle Court Care Home, part of the Runwood Homes group, enjoyed an exciting day out at Garon Park on 21 April 2026, where they had the opportunity to...
- 13 Mar 2026
Residents from Windle Court Care Home, part of the Runwood Homes group, recently enjoyed a heartwarming and adventurous outing to the ice rink at Riverside Leisure Centre, where they experienced...
There are no upcoming events for Windle Court.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windle Court.
Meet the Team (3)

I am the Deputy Manager at Windle Court. I have worked here for the past 10 years, i first started in the home as a carer and have progressed to become the Deputy manager in the last year which was always my ambition.
I am kind, and caring and provide support to the staff, residents, families and visitors. I am a champion in the home for manual handling, end-of-life, medication and health and safety.
I have achieved my NVQ level 3 in health and social care and currently working towards achieving my level 4.

Hi, I'm Kerry I am the financial administrator for Windle Court. I have been here for over 4 years and I look after all aspects of administrative responsibilities along with looking after all the staff.
I am responsible for all onboarding of new staff to ensure all documentation is legislative and CQC compliant. I am also the home's training champion my role is to help drive staff to ensure all Runwood mandatory training is up to date. I also encourage staff to voluntary participate in additional training to help them progress in their role.

My name is Toby, and I work as the maintenance man at Windle Court. I love the people I work with, as well as the wonderful residents. In addition to my maintenance skills, I’ve earned a care certificate, reflecting my commitment to providing support in all aspects of my role.
I enjoy spending time with my family and walking our dog. My interest is restoring classic cars.
Frequently Asked Questions about Windle Court
What types of Care is Windle Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Windle Court have?
There are 76 Single Rooms.
What are the Facilities & Services at Windle Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Windle Court to the centre of Chelmsford?
8.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windle Court to verify any information. View our terms and conditions. Windle Court has an Enhanced Service -more info.