Mountdale Nursing Home

59 Mountdale Gardens, Leigh-on-Sea SS9 4AP

Owner: Mountdale Ltd

Person in charge: Nathaniel Dogar (Owner)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Old Age • Physical Disability • Substance Misuse • Younger Adults

Specialist Care Categories: Alzheimer's • Autism/ASD • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Not under 65 years of age.

Languages Spoken by Staff (other than English): Hindi

Single Rooms: 20

Shared Rooms: 1

Rooms with ensuite WC: 3

Weekly Charges Guide: (These prices are only a guideline, please contact Mountdale Nursing Home to find out the exact price for your requirements.) Nursing Care Single £595 – £720 , Nursing Care Shared (per person) £550 – £620 (These prices are only a guideline, please contact Mountdale Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Mountdale Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Mountdale Nursing Home has a Review Score of 9 (8.970)

The Review Score of 9 (maximum of 10) for Mountdale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Mountdale Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.788 for Mountdale Nursing Home is calculated as follows: ( (27 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 33 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.182 Points relating to the number of positive Reviews for Mountdale Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4.4 Target = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mountdale Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mountdale Nursing Home

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1

My Mum was only in Mountdale for a short period of time but the quality of care she received was outstanding.

Nothing was too much trouble for the manager and his excellent staff.

My Mum was really worried about going into a nursing home but she was very happy there and they ensured she was very well looked after.

How likely would you be to recommend Mountdale Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

The end of life care my mother received was outstanding. I am a recently retired nursing officer and I could not fault any part of my mother's care. All the staff were lovely, not only to my mother but to me as well at this difficult time. It was clear to me that all the staff had been trained to a high level and their manner whilst carrying out their work was excellent. Nothing was too much trouble in regard to the care my mother received and all written records were always done to a high standard. I was kept informed by the nurses at each vital stage in regard to the end of life plan of care. I cannot praise this nursing home enough as in my career I visited homes that I would not have been happy for my mum to go. Thanks so much to all the team for looking after my mum for the last six weeks of her life.

How likely would you be to recommend Mountdale Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

The care and compassion shown to our Mum was absolutely outstanding. When I came to visit Mountdale while looking for a nursing home I was instantly struck by the caring, genuine staff that I met. I knew instantly that this was where I wanted Mum to be. Sadly she was only here briefly before passing away. Thank you from the bottom of our hearts for helping Mum to die in such a dignified manner and thank you for your support to the family as well.

How likely would you be to recommend Mountdale Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Care Home Idol 2016

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