Ashley Lodge Care Home

Golden Hill, Ashley Lane, Ashley, New Milton BH25 5AH
Review Us
9.7 115 Reviews
  • Ashley Lodge Care Home, New Milton
Ashley Lodge Care Home in New Milton, Hampshire offers 24/7 residential care, elderly care, end of life care, respite care and general nursing care, as well as dementia care.

All rooms come with an en-suite facility, pets are allowed and residents can access Wi-Fi from anywhere in the property.

The care home is set in the grounds of quiet and secluded mature gardens, with a large seating area for residents to enjoy fresh air with family and friends.

The team of nurses, carers, kitchen staff and assistants work hard to create a safe, comfortable and enjoyable place for residents to live.

The catering team provides a fresh balanced menu which is planned with the consultation of residents.

An activity coordinator helps to arrange a wide range of activities for individuals to get involved in, including sensory activities, doll therapy, gardening and shopping trips.
Show Ashley Lodge Care Home on the Map

Care Provided by Ashley Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jessica Rolfe (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Single Rooms with Ensuite Wet Room (56)

Visiting

  • At Ashley Lodge Care Home, the team are always delighted to welcome visitors. Family and friends are encouraged to spend time with their loved ones at times that suit them best. The caring team is here to greet you warmly and ensure your visit is comfortable and enjoyable.

Parking

  • Ashley Lodge provides free parking facilities to visitors

Ashley Lodge Care Home Reviews (115)

9.7

Ashley Lodge Care Home has a Review Score of 9.7 (9.730) out of 10, based on 31 reviews in the last 2 years.
Over all time Ashley Lodge Care Home has 115 reviews.

Overall Experience
  • 85
  • 27
  • 3
  • 0
  • 0
Date Published
  • 115
  • 10
  • 15
  • 31
  • 84
Reviewer Connection to Ashley Lodge Care Home
  • 41
  • 21
  • 14
  • 12
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 115, showing 21-40
Review from Nick G (Son of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic. An amazing team who cared for my mum so well. Respect, dignity, care, great communication.
As family members we were treated like family and made to feel so welcome by every single member of the team.
Reply from Jessica Rolfe, Home Manager at Ashley Lodge Care Home

Thank you for your kind review! We strive to create a warm, homely environment at Ashley Lodge!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet S (Wife of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful caring atmosphere. My husband has received palliative care on his second day of arrival. The family have received kindness and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Guy A (Son of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have personally found Ashley Lodge to be a very friendly and open environment that welcomes visitors at anytime. I have also found the team to be responsive to any queries or comments I have made on behalf of my mother. My mother is up and down in her opinions of Ashley Lodge but her complaints are
generally resulting from her frustration at not being at home and looking after herself. She does comment that sometimes staff say things but don't always follow up e.g. "I'll be back in a minute" but then don't come back and she is mentally sharp but sometimes due to deafness she thinks she is ignored. On the whole Ashley Lodge is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D P (Friend of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy resident, enjoying food in good surroundings, cheerful, helpful staff. When needed staff resolving issues as quickly as possible.
Reply from Jessica Rolfe, Home Manager at Ashley Lodge Care Home

Thank you for your kind review. We are very pleased to hear you are happy at Ashley Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine O (Daughter of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The first time I visited this home I felt it would be the right place for my father, everyone regardless of their role is friendly and caring. The place feels like home, and has the support of specialist-trained people when needed, plenty of choice of food and if you don't fancy what's on the menu you
can choose something else.
It means a lot to us to know Dad's being cared for when we can't be around.
Reply from Jessica Rolfe, Home Manager at Ashley Lodge Care Home

Thank you for your kind review! We strive to ensure that every single resident feels at home at Ashley Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin W (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found all staff to be caring, honest and approachable. My mother is on the dementia floor where it is very demanding of all the staff, they find time to have a quick chat about my mother and offer advice where needed. She seems quite happy and I am fully informed of any mishaps she has had and
any issues that have arisen.
Overall we are very happy with the care she receives.
Reply from David Mclean, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. It is always nice to hear words like “caring, honest and approachable” being used to describe our care. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenys R (Wife of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone is very friendly and helpful. The home seems to be run efficiently and smoothly. Relatives and friends of residents are welcomed and treated with kindness and staff do their best to be helpful.
Reply from Fran Donno, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. It is always nice to hear words like 'friendly' and 'helpful' being used to describe our staff. We are so pleased that you are impressed with how efficient our care home is and we are happy to hear you feel like a part of our Ashley Lodge family. Hopefully, you will go away from this feeling like your loved one received the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charles T (Cousin of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my cousin has been in the home, she has significantly improved, both mentally and physically. She looks so much better and happier - well done!
This is down in many ways to how the staff have cared for her.
Reply from David Mclean, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your cousin with the best possible care, and we look forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue A (Wife of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Every single member of staff has been so kind and supportive to my husband and I. The manager is approachable, will try to sort issues rapidly. Special mention to the catering staff, they do their utmost to make sure the residents are able to enjoy the food, helping to feed if necessary, and trying
different ways to promote independence and dignity. The reception team are helpful and welcoming, cleaning and laundry staff are exemplary. The main issue I’ve had is poor hygiene for my husband. Showers (despite frequent requests) have been spasmodic. I also have concerns that maybe the agency staff are not so well trained. However, I would definitely recommend Ashley Lodge, the wonderful staff make it a safe and caring space for residents.
Reply from Eden Tomlinson, Customer Service Adviser at Ashley Lodge Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your Husband in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at Ashley Lodge has been enjoyable on the whole. All the staff are friendly and helpful, doing a difficult job usually with a smile and, where appropriate, we have a good laugh together! The meals are usually well-cooked and enjoyable - as are the cakes! Any problems that might arise are dealt
with as quickly and smoothly as possible by the relevant person or persons and any worries can be talked about, and if necessary, resolved.
Reply from Eden Tomlinson, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your feedback. We hope Ashley Lodge Care Home did everything possible to make the transition as easy as possible. We hope to continue providing you with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol B (Daughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mother is receiving is excellent in all respects. My mother moved into Ashley Lodge in August 2022 and, at that time, was in a very poor state; we've seen continuous improvement since, and she's transformed into a generally happy old lady.
We thank you all very much.
Reply from Eden Tomlinson, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing her with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul C (Son of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Ashley Lodge Care Home for the past 6 months. It was a difficult decision but she knew after Christmas due to age and mobility the time had come to enter into residential care.
At the initial visit, the manager took time to listen to all of my mother's concerns and answered all
of her questions.
I can honestly write that I believe her health and mental state have actually improved since entering Ashley Lodge Care Home. She seems happy, content and especially assured by the professional health care support available 24/7.
All the staff are friendly, polite and courteous to my mother and to myself and my wife when we visit. The building appears to be clean, tidy and well maintained.
We are all happy that this was the right choice for mother.
Reply from Eden Tomlinson, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mother with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Son of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very friendly staff, you can have a nice laugh with them.
My wife is enjoying doing activities, she is enjoying the food very much.
Overall, a very nice experience.
Reply from Fran Donno, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your lovely review. It is always nice to hear words like “friendly” being used to describe our care. We hope Ashley Lodge care home did everything possible to make the transition as easy as possible and we are pleased to hear that you are impressed with the freshly cooked meals and fun activities that we provide. We hope to continue providing your loved one with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laurie S (Son of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant and secure environment. Management and staff go out of their way to be understanding and helpful.
I am confident that my mother's needs are well catered for at Ashley Lodge and that she is in safe and caring hands.
Well-maintained building and it is easy to find a parking space, for
every visit, for very flexible visiting times. The chef clearly takes pride in food offerings.
Reply from Grace Langfield, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your feedback. It is always nice to hear words like "caring hands" and "pleasant" to describe our home and the care provided for our residents. Please let us know if there is anything else we can do to make your Mother's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline S (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely nursing home. They took on my father who was a difficult character. They looked after him so well considering how difficult he was. I felt totally at ease and knew he was ok there. It's a bright, immaculate home and run very well. It's a happy place. The staff work well together and are
so attentive to people's needs. I would totally recommend this nursing home.
Reply from Rebecca Kellegher, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your father in our care and that you feel that the home is a happy place. Thank you for choosing Ashley Lodge Care Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Daughter of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one your manager was so kind, understanding and non-judgmental. She was professional and made us very welcome. We have been extremely satisfied with every aspect of care in this care home and thank all the staff for everything they do.
Reply from David Mclean, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make loved ones stay as comfortable as possible and we look forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Matthew O (Son of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashley Lodge Care Home has been a wonderful place for my mother over the last eleven months. We decided to place our mother here when her dementia progressed, staff at Ashley Lodge helped from the moment we contacted them and helped us through the paperwork. My mother is very happy here and her outlook
on life has got better thanks to the wonderful help that she has been given. We found the facilities excellent, care excellent.
Reply from Rebecca Kellegher, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your review. We are so pleased to hear your mother is very happy with our care at Ashley Lodge Care Home. We hope to continue providing her with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ken L (Brother of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife and I visited my sister early in May 2023. She is relatively bed-bound and only once in the last two years have we seen her out of her room. On the day we visited, we were particularly pleased when she told us she had been out of bed and had visited the dining room while some work was being
done in her room. She seems to have enjoyed it and didn't seem to mind being in the chair which had been made for her! The sad thing is she said she wished she could have heard the music that was being played by a man with his guitar. My sister is virtually deaf and it would be great to try and get some help for her hearing.
While there, the chef came to her room to see what she would like for lunch. It was lovely to see and hear them communicating, the chef using the whiteboard and my sister shouting out replies! It showed his caring commitment to my sister and brought a lot of happiness into her day!
Reply from Fran Donno, Customer Service Adviser at Ashley Lodge Care Home

Thank you for leaving your lovely review. We are so pleased to hear that your sister has benefited from our brilliant facilities and our dedicated staff providing good quality care. It is nice to hear that your sister feels like part of our Ashley Lodge family and she feels included and involved. Please let us know if there is anything we can do to make your sister's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D A (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family are so happy with the care that all the staff at Ashley Lodge have shown my dad. From the first day Dad arrived there has been nothing but fantastic support and care.
Reply from Rebecca Kellegher, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your dad in our care at Ashley Lodge and if there is anything more we can do to make his stay comfortable, please do let us know.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E P (Wife of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first entry into Ashley Lodge until now, I have been impressed by the friendliness of all the staff and the light, bright appearance of the home throughout. As a frequent visitor, they greet me by my first name and make me feel at home there. They listen to any queries and comments I have regarding
my husband and consequently, I feel happy, that if he can no longer live at our home, then he is being kept safe and well cared for in their hands.
Reply from Rebecca Kellegher, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your lovely review. We are pleased to hear you are happy with the friendliness of all the staff at Ashley Lodge and that you feel happy knowing he is being kept safe and well cared for. Please let us know if we can do anymore to make his stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Ashley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for Ashley Lodge Care Home is calculated as follows: ( (265 Excellents x 5) + (72 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 348 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (5)

Jessica

Jessica Rolfe

Job Title: Home Manager

I have worked in healthcare for over 12 years. I feel that you need to be so many things to be a care home manager but the most important thing you need is passion in everything you do for your residents and team.


I was born and raised in the village of Ashley so when the opportunity came up to make a difference to one of my local care homes, I grabbed it with both hands.


I’m a great believer in giving something back so spend a lot of time raising money for both local and national charities.

Tony

Tony Kuriakose

Job Title: Nurse Joined: 2019

I have been working as a nurse in care homes for over three years and moved to Ashley Lodge in February 2019.


I love the professional, friendly and family atmosphere that we promote at Ashley Lodge.


My spare time is spent studying as I have a passion for learning and development.

Esther

Esther Punt

Job Title: Senior Healthcare Assistant Joined: 2017

I have been a carer for over 10 years and have worked at Ashley Lodge since 2017 – there’s nothing else that I would rather do!


We work as a team to provide care for our residents and there is nothing more satisfying than seeing a smile on their faces.


In my spare time, I love to do charity work raising money for Cancer Research and Julia’s House Children’s Hospice.

Douglas

Douglas Moreira

Job Title: Chef Manager Joined: 2018

I have worked as a member of the kitchen team at Ashley Lodge since 2018 and in July 2019 I was promoted to Chef Manager.


I love to take time to meet the new residents and find out about the food they like to eat, as I believe mealtimes are one of the most important times in our home.


My spare time is spent socialising and cooking for my friends and I also love to spend time at the beach.

Cathy

Cathy Harkus

Job Title: Care Assistant Joined: 2020

Cathy spent most of her working career in a high-powered corporate job in the motor trade industry. After moving to a new area, semi-retired, she took a part-time role in a local bar. During lockdown, she wasn’t working and saw a lot of adverts on TV about the care industry and really wanted to help her local community, so she applied to work as a Home Assistant in our lovely home. “I really wanted to give something back to my community and I haven’t looked back! From kitchen work to housekeeping – I’ve done a bit of everything to help and I’ve loved it! I previously visited a care home when one of my relatives was in care and I couldn’t wait to get out of the place, but I’ve never had that feeling at Ashley Lodge. I walked in and the home was clean and tidy, the residents were lovely, and the staff were just so welcoming.”


“I love having a chat with our residents when I can but being part of making a difference to their lives is my favourite thing about working here. A few weeks ago the kitchen team served mince pies at afternoon tea and one of our residents was so excited! He told me how much he loves them, so I spoke to the kitchen and got him some extra ones and his face just lit up, he was so happy! It’s the little things that can make a huge difference to their day and I go home happy knowing that I made that happen.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Lodge Care Home to verify any information. View our terms and conditions. Ashley Lodge Care Home has an Enhanced Service - more info.