Ashley Lodge Care Home

Golden Hill, Ashley Lane, Ashley, New Milton BH25 5AH
Review Us
9.7 115 Reviews
  • Ashley Lodge Care Home, New Milton
Ashley Lodge Care Home in New Milton, Hampshire offers 24/7 residential care, elderly care, end of life care, respite care and general nursing care, as well as dementia care.

All rooms come with an en-suite facility, pets are allowed and residents can access Wi-Fi from anywhere in the property.

The care home is set in the grounds of quiet and secluded mature gardens, with a large seating area for residents to enjoy fresh air with family and friends.

The team of nurses, carers, kitchen staff and assistants work hard to create a safe, comfortable and enjoyable place for residents to live.

The catering team provides a fresh balanced menu which is planned with the consultation of residents.

An activity coordinator helps to arrange a wide range of activities for individuals to get involved in, including sensory activities, doll therapy, gardening and shopping trips.
Show Ashley Lodge Care Home on the Map

Care Provided by Ashley Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jessica Rolfe (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Single Rooms with Ensuite Wet Room (56)

Visiting

  • At Ashley Lodge Care Home, the team are always delighted to welcome visitors. Family and friends are encouraged to spend time with their loved ones at times that suit them best. The caring team is here to greet you warmly and ensure your visit is comfortable and enjoyable.

Parking

  • Ashley Lodge provides free parking facilities to visitors

Ashley Lodge Care Home Reviews (115)

9.7

Ashley Lodge Care Home has a Review Score of 9.7 (9.730) out of 10, based on 31 reviews in the last 2 years.
Over all time Ashley Lodge Care Home has 115 reviews.

Overall Experience
  • 85
  • 27
  • 3
  • 0
  • 0
Date Published
  • 115
  • 10
  • 15
  • 31
  • 84
Reviewer Connection to Ashley Lodge Care Home
  • 41
  • 21
  • 14
  • 12
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 115, showing 41-60
Review from F R (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff at Ashley Lodge. He is so well looked after and cared for because of all of the hard work and thoughtfulness of the whole team at Ashley Lodge. You know him so well and it means so much to us as his family.
Reply from David Mclean, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can feel at ease with him in our care. We hope to continue providing your loved one with the best possible care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen D (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All round excellent outstanding welcoming care home. My mum has been in Ashley Lodge since 2013 and I can't speak highly enough of all the staff and manager, from the outstanding nursing care my mum receives to the food, communication, activities, to the cleanliness of Ashley Lodge. Very dedicated professional
caring and friendly staff each and everyone of them nothing is a problem to them and will always find time for you. The manager's door is always open for any concerns you may have and she is very approachable caring friendly and professional. I have peace of mind my mum is being taken very good care of she is happy and content and safe which means a lot to me. I would 100% recommend this home.
Reply from Rebecca Kellegher, Customer Service Adviser at Ashley Lodge Care Home

Thank you for taking the time to leave us your review. We are so pleased to hear how happy you are with the outstanding care your mother is receiving and that you have peace of mind knowing she is well looked after. Thank you for choosing Ashley Lodge Care Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G M (Son of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A bright, clean, modern home with good facilities. Warm and friendly staff. Nothing is too much trouble for them. A good standard of food. Plenty of activities for different tastes. Excellent management team.
Reply from David Mclean, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible. We will certainly pass your comments on to the manager.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Granddaughter of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for caring so amazingly for my beautiful grandmother for the past few months. The kindness shown by your staff will stay with my family forever. Nothing was too much trouble and you ensured her passing was comfortable and the best it could be. Thank you truly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane B (Daughter of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Ashley Lodge for the last month of her life - a difficult and stressful time for us as a family. I am a retired registered nurse, so my standards are high! However, I found that my mother was treated with kindness and respect, the nursing care exemplary. I am so glad she spent her
final days here. It could not have been better for her - and for me, because the worry was taken away. I was confident she was in good hands.
Reply from Grace Langfield, Customer Service Adviser at Ashley Lodge Care Home

Thank you for taking the time to leave your kind review. We are so glad to have helped you and your family through such a difficult time. Hopefully, you will go away from this finding comfort that your Mother received the best care possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly, polite and helpful. They have contacted us when the need arises. As we do not see Mum on a very regular basis, we would welcome a half-yearly update report/assessment. It would help us to understand the extent of Mum's deterioration.
We pay money into Mum's account for
toiletries, treats, hairdresser, chiropodist etc but we haven't received any account statements. We would like to receive statements (say quarterly) showing payments in, outgoings and account balance.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for your comments, I will certainly pass your feedback on to the management team regarding updates and account statements.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine H (Friend of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's the first time I visited my friend at Ashley Lodge Care Home, my first impression was no awful smell as I entered (like in many homes), the warm welcome was not overdone and first name terms to family members, knowing who they were visiting immediately. The number of staff on duty was good to see
and the general buzz around, we were offered tea at the time the residents had theirs. All in all, I was impressed by the care. Thank you on my friend's behalf for her comfort.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for your feedback. We are so happy that you found the home to be pleasant and welcoming when you visited your friend.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N C (Daughter of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Ashley Lodge to be a caring, loving home for my mother who is now 101 years old. Any queries are met by the management efficiently and communication is good. Staff are friendly, caring and welcoming and I would definitely recommend this home to others.
Reply from Rebecca Kellegher, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your lovely review. We are happy to hear you feel at ease with your Mother in our care at Ashley Lodge. It is always pleasing to hear words such as "Caring" and "Friendly" used to describe our care. Please let us know if there is anything further we can do to make your Mother's stay as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda P (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. The manager and staff are outstanding in care, nursing, and communication to patients and families. I would not have wished for a better nursing home for my mum's last days. Absolutely outstanding.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for taking the time to leave us a review. Hopefully, you can go away from this knowing that your Mum received the very best care possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra P (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted in April 2021 for palliative care. Throughout he was treated with dignity and outstanding care, despite most of his time being bedbound, not a bed sore ever.
The carers knew him - really knew him and all about him and his life.
The staff supported us, his family, whole-heartedly.
Just
thank you to everyone.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

We really appreciate you taking the time to leave us your feedback. Hopefully knowing how well your father was cared for is of comfort to you now. Thank you again for your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C K (Sister of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has become bedbound but still recalls the enjoyable trips in the minibus around the countryside.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for taking the time to leave your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Son of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Took my mum from hospital to Ashley Lodge. As we drove down the driveway and approached the main entrance I noticed a welcome party. As we pulled up and stopped in the car, one lady introduced herself as the manager of the home. And the other two ladies gave us their names and then opened the car door
to help my mum out of the passenger seat. We were impressed that the manager had taken the time to welcome us. It made us feel like VIPs. The home is very nice and the staff are willing to help. So far very impressed.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for your feedback. We are glad that the warm welcome meant so much to you both. Please let us know if there is anything else we can do to make your Mum's stay with us as comfortable as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Son of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum entered Ashley Lodge 3 1/2 years ago with dementia and enjoyed the activities and outings. Gradually as her dementia increased and she required more help and nursing we always found all the staff treated Mum with respect and care. In the last year or so Mum was unable to walk unaided yet when
we visited she was always neat and clean in bed. Mum always loved having her hair set every week and staff brushed and cut her hair. Staff contacted us if health problems arose, medication changes, vaccines, and covid-19 changes.
Reply from Amanda Barnes, Customer Service Adviser at Ashley Lodge Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that mum has enjoyed her time here at Ashley Lodge and that you feel you have been kept up to date with things regarding mum. Thank you for choosing Ashley Lodge for your Mum's stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edward S (Son-in-law of Resident) published on 2 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited with my partner. The staff were all very professional, kind, and caring during our visit. I hadn’t appreciated how much effort it is for them to prepare for visitors, but they made the process as seamless as possible and were very happy to see us. Our Covid tests were checked on arrival (by
showing the date on the NHS email we’d received that morning). Our temperatures were checked. We were then given a big plastic box each that had a disposable mask, gloves, and apron in for us to put on before we entered. Once we were in the reception a member of the team picked up 2 chairs for us that had a label with ‘clean’ written on them. He then took us to see our relative and laid the chairs out for us to use. The lady who brought our relative the afternoon tea round was also very kind and helpful. Thank you all.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for your feedback. We hope the precautions helped you feel safe during your visit, we know how important visits are for both residents and their loved ones. Thank you again for taking the time to leave us your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glynis C (Sister of Resident) published on 27 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A highly professional but also extremely compassionate team. Unfailingly courteous and kind to both my sister and her relations. My sister had vascular dementia and needed very high levels of care towards the end of her life. I never felt other than confident in entrusting her to their care. In her
own words "they are very tender".
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for your lovely review. It is so nice to hear words like courteous, compassionate and tender used to describe our staff. We are so sorry for your loss but hopefully you can go away from this knowing your Sister received the best possible care. Thank you for trusting us to look after her.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G T (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first visit in person since my dad went into the home in February. I found the staff to be not only efficient but also warm and encouraging. I left feeling that my dad was being well looked after as an individual. He seemed very content. I am looking forward to my ongoing relationship with
all at the home. The member of staff who greeted me was particularly helpful, teaching me how to do my Covid test.
Reply from Penelope Kudelnitzky, Customer Service Adviser at Ashley Lodge Care Home

Thank you for taking the time to send in your review regarding your Dad's stay with us. I hope this has put your mind at rest when you have seen the care he is receiving on a personal level. If there is anything at all we can do to make his stay more comfortable please let us know.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amie B (Resident) published on 12 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed for 2 weeks in this lovely care home while waiting for my husband to arrive in the UK. Before arriving at the place, they asked me about my food preferences because they thought I eat halal foods. It was a good impression on my part because I felt like they are very considerate of my needs
and preferences. The room set up feels homely and cosy. I feel like I am at my own house as I have the privacy I needed. With regards to food choices, they have a variety of servings daily. Too bad though that I was on quarantine throughout my whole stay so I haven't experienced their weekly activities. However, they gave me good selections of colouring books, puzzles and mind games to keep me busy. The staff are approachable and caring. Overall, the experience was lovely.
Reply from Penelope Kudelnitzky, Customer Service Adviser at Ashley Lodge Care Home

Thank you for your praise. We have genuine regard for all of our residents, whether this is down to their diet or general well being. It is a shame that your stay was during the pandemic time and that you could not have experienced the care home in full due to isolation periods. We are very happy to hear you are satisfied with the quality of our care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian C (Husband of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this for my wife who is unable to carry out this task. She was diagnosed as having PSP (Progressive Supranuclear Palsy) in mid-2019. Our family was fully agreeable that we should provide domicilic support with her husband as carer, which we did for 18 months until the task became too difficult
to manage and obviously needed expert attention. With guidance, we settled on Ashley Lodge Care Home as being the best solution, and into which she moved in December 2020 and has settled down extremely well. Our family is extremely pleased that we made this decision.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y P (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending Ashley Lodge Care Home. My mother has been a resident for 2 years (she is 94) and is very well cared for and looked after.
Reply from Melanie Cope, Customer Service Adviser at Ashley Lodge Care Home

Thank you for taking your time to leave such a nice review, and recommend us to others! We are very glad you feel mum is well looked after in our care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet D (Friend of Resident) published on 23 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have made several phone calls and visits to Ashley Lodge where my friend is a resident. Because of Covid, I could not enter the home but when delivering items for my friend and making telephone contact I was always greeted by friendly, efficient and informative staff.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Ashley Lodge Care Home

Thank you for the kind words, we understand it is difficult not being able to see your friend in person, so we are very relieved to hear you can feel at ease with the quality of our care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Ashley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for Ashley Lodge Care Home is calculated as follows: ( (265 Excellents x 5) + (72 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 348 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (5)

Jessica

Jessica Rolfe

Job Title: Home Manager

I have worked in healthcare for over 12 years. I feel that you need to be so many things to be a care home manager but the most important thing you need is passion in everything you do for your residents and team.


I was born and raised in the village of Ashley so when the opportunity came up to make a difference to one of my local care homes, I grabbed it with both hands.


I’m a great believer in giving something back so spend a lot of time raising money for both local and national charities.

Tony

Tony Kuriakose

Job Title: Nurse Joined: 2019

I have been working as a nurse in care homes for over three years and moved to Ashley Lodge in February 2019.


I love the professional, friendly and family atmosphere that we promote at Ashley Lodge.


My spare time is spent studying as I have a passion for learning and development.

Esther

Esther Punt

Job Title: Senior Healthcare Assistant Joined: 2017

I have been a carer for over 10 years and have worked at Ashley Lodge since 2017 – there’s nothing else that I would rather do!


We work as a team to provide care for our residents and there is nothing more satisfying than seeing a smile on their faces.


In my spare time, I love to do charity work raising money for Cancer Research and Julia’s House Children’s Hospice.

Douglas

Douglas Moreira

Job Title: Chef Manager Joined: 2018

I have worked as a member of the kitchen team at Ashley Lodge since 2018 and in July 2019 I was promoted to Chef Manager.


I love to take time to meet the new residents and find out about the food they like to eat, as I believe mealtimes are one of the most important times in our home.


My spare time is spent socialising and cooking for my friends and I also love to spend time at the beach.

Cathy

Cathy Harkus

Job Title: Care Assistant Joined: 2020

Cathy spent most of her working career in a high-powered corporate job in the motor trade industry. After moving to a new area, semi-retired, she took a part-time role in a local bar. During lockdown, she wasn’t working and saw a lot of adverts on TV about the care industry and really wanted to help her local community, so she applied to work as a Home Assistant in our lovely home. “I really wanted to give something back to my community and I haven’t looked back! From kitchen work to housekeeping – I’ve done a bit of everything to help and I’ve loved it! I previously visited a care home when one of my relatives was in care and I couldn’t wait to get out of the place, but I’ve never had that feeling at Ashley Lodge. I walked in and the home was clean and tidy, the residents were lovely, and the staff were just so welcoming.”


“I love having a chat with our residents when I can but being part of making a difference to their lives is my favourite thing about working here. A few weeks ago the kitchen team served mince pies at afternoon tea and one of our residents was so excited! He told me how much he loves them, so I spoke to the kitchen and got him some extra ones and his face just lit up, he was so happy! It’s the little things that can make a huge difference to their day and I go home happy knowing that I made that happen.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Lodge Care Home to verify any information. View our terms and conditions. Ashley Lodge Care Home has an Enhanced Service - more info.