Belmore Lodge

20/22 Milford Road, Lymington SO41 8DJ

Purpose built in an 'Arts and Crafts' style, Belmore Lodge occupies a stately position close to the historic market town of Lymington, which nestles between the beautiful south coast and the wonderful New Forest.

Designed and furnished with a country house feel, Belmore Lodge offers 55 en-suite bedrooms, a number of comfortable lounges and a dining room overlooking the manicured gardens. There are also well equipped kitchenettes on each floor for both residents and their visitors' use. There is a cafe serving tea, coffee and cake and part of this room makes up the activities area, complete with games and books.

The home has a unique ambience where it is not unusual to experience a sense of calm alongside the frequent sound of laughter. Residents embrace the home-from-home setting of Belmore Lodge where their family and friends are regular visitors and social activity, both at the home and in the community is the keynote of life. The focus is one of resident empowerment and autonomy leading to a rich and contented life.

Group: Colten Care Ltd

Person in charge: Janie Pearman (Home Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Belmore Lodge is easily accessible by car. Head west out of Lymington on the Milford Rd (A337) towards New Milton. Belmore Lodge is 70m past the Shell service station on the right hand side by the junction with South Street.

Wilts & Dorset Buses service Lymington and the surrounding areas. Services are frequent and there is a bus stop situated in South Street just around the corner.

By train, the Lymington line is a branch off the main Waterloo to Weymouth line, you can change at Brockenhurst for Lymington Town.

Visiting:

At Belmore Lodge there are no specific visiting hours, all that is asked is to please sign the visitors book, if outside of Reception hours, just ring the bell and a member of staff will enable entry.

Parking:

Belmore Lodge has its own car park just outside the front of the home. Please advise when planning a visit and a space can be saved.

Latest Care Quality Commission* Report on Belmore Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Belmore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 63 Reviews over all time. This Average Rating is also the rating value for Belmore Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.896 for Belmore Lodge is calculated as follows: ( (680 Excellents x 5) + (60 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 749 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Belmore Lodge is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 15 Reviews ÷ 11 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Belmore Lodge has a Review Score of 9.9 (9.896) from 63 Reviews


Average Ratings

  • Excellent
    60
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belmore Lodge?

  • Extremely LIKELY
    60
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmore Lodge

  • Daughter of Resident/Service User
    12
  • Resident / Service User
    12
  • Son of Resident/Service User
    10
  • Friend of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    4
  • more

My mother-in-law spent the last year of her life at Belmore Lodge, how thankful my husband and I have been for the fantastic service and care from all the lovely staff. Even at her passing, the manager and her team were so very helpful to us, especially as we live overseas. We thank them from the bottom of our hearts. We also enjoyed the funeral refreshments at Belmore a thousand thank you's to you all.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My respite care stay is coming to an end and I will definitely miss this place. All the staff have been so friendly and kind, nothing is too much trouble and they are truly wonderful people. The whole experience was like staying in a top class hotel with care.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Very good care was given to my late father. He went to live at Belmore Lodge in March 2017 and arrived from being very poorly in hospital.
He was given months to live and I'm sure with the care he received at Belmore Lodge went on to live a reasonably healthy life for a year.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Staff are caring, professional, empathic and compassionate. My dad came to this nursing home following a lengthy hospital admission, our family decided to move him due to problems at another care home. Dad has flourished in his own way, he listens to the TV and has his curtains and windows open, whereas before he completely isolated himself sitting in silence and darkness. Staff are friendly and engaging all of the time, they are kind to each other which means staff morale is high.
Residents look content, clean and happy every time I visit my Dad I leave knowing he is well looked after.
As a family we know my Dad won’t get better, our expectations of Belmore were that our dad is warm, cared for and safe they have exceeded our expectations. I wish we had found Belmore Lodge before, it would have saved a lot of heartache, stress and upset.

I would definitely recommend this care home without a doubt. Thank you to the manager and all staff at Belmore Lodge.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Our mum went into Belmore Lodge in January 2018 having suffered a major stroke. From the moment she arrived, she was treated with lots of care and dignity. She had a lovely room with all amenities and attention to detail was second to none.
We would like to thank all the staff for giving our mum the best care in her last days.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Belmore Lodge is a lovely home where I can have peace of mind that my mum is well looked after and card fro with a family of friendly staff.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Have found all the staff extremely helpful and thoughtful. My mother receives the very best care with every consideration for her dignity. We are always made so welcome when we visit, it is like being part of a large family.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

As both my mother and mother-in-law are resident at Belmore Lodge, I would have no hesitation in recommending the home.

The staff are always friendly and helpful, the rooms clean and tidy and the food excellent. I am also impressed that the home encourages residents to participate in social activities and indeed to interact with the wider community.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Very good residential provision.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law has been treated with great kindness and consideration by all members of staff. The facilities are like a high quality hotel and the atmosphere is caring and happy.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Very good nursing care.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother went into Belmore Lodge for respite care several years ago and we were so impressed with the care she received, that when my mother-in-law needed full-time care, we immediately decided on Belmore Lodge where she has received excellent care. My mother is a full-time resident now as well which speaks for itself.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

From the moment my wife was admitted to Belmore Lodge nearly 3 years ago we all felt that we had joined a family. She was not able to do very much for herself but was totally cared for with dignity. The care staff were well trained and made my wife feel how important she was. The food is excellent with a good choice. Visitors are made very welcome and their names and connection are quickly remembered. I enjoy going in to visit her most days - my second home.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

The staff are always pleasant and helpful and my sister requires top nursing care which is provided at all times. Catering is excellent too!

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Excellent care.
Polite friendly and attentive staff.
Good communication.
Did all possible to make stay as pleasant as possible.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

My father celebrated his 10th wedding anniversary at Belmore today with his wife who is a resident. The staff suggested a romantic lunch and cream tea and they went to so much trouble with balloons, delicious food and great table decorations. My father and stepmother were so touched and the staff were wonderful.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

My father was a resident at Belmore Lodge for eight years as a result of a cerebral haemorrhage and was unable to walk. In all that time, I have never had cause for concern over his care. He was always clean and well fed. His room was bright and comfortable and nothing of his ever went missing. He was hoisted from bed to chair every day and treated with great kindness as was I and my family. All staff were thoroughly professional and took the time to keep him company. A brilliant service from a very well run care and nursing home.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

I have found my stay here very good. All the staff are excellent - very kind and will do anything for you.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Whenever I phone up and I live a long way from my father, there is mostly people I have met who answer it and "know" how to deal with an emotional daughter, so well done on that side as well! The lovely Manager personally made sure that the problem I mentioned was sorted and a new check list was drawn up to help sort the problem out. So we were very pleased, thank you. Many thanks again.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

the resident I visit in Belmore Lodge is in a very poor physical and mental state. It is gratifying to see her so well cared for in such a safe and comfortable environment. I visit almost every day and appreciate the warmth of the staff who are always happy to answer any questions I have.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My contact with Belmore Lodge and consequently with the home manager has been as a Church Minister caring and supporting two of the elderly lady residents.
I am impressed on how well the home is run, through my contact with the staff and frequently with the manager, I observe an organised and happy environment. I believe this is due to the way that the manager runs the home. She clearly has the respect of the staff all of whom under her direction are always polite and helpful.
The manager clearly has her heart for the residents being willing to accommodate their wishes even when they are very challenging, whilst ensuring a balance and fair approach to others in the home and the needs of the staff. Over a lengthy period, she has helped provide for the particular needs of one of the ladies I have been supporting. She has always been patient, positive and willing to try different approaches to secure lasting satisfaction for the residents concerned. At times this has meant arranging special meetings spending time with myself and the resident.
Sadly this lady died recently and the family and I were delighted when the manager offered and arranged for a finger buffet to be provided for the family after the funeral. In summary, I see the complete package for an excellent manager of the home. She knows that she is in control of events, manages resources well-being thoroughly committed to the resident's care and contentment. She shows love and care for the residents and staff alike, in ways that are exemplary always willing to go the extra mile when needed. I have always enjoyed connecting with her to achieve shared goals, being the happiness of the people most important in the home the residents. Belmore Lodge is a happy family with the manager being the head.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

I have just had 5 weeks stay at this lovely home following a hospital admission. I have enjoyed the food, it is all sourced locally, this has a joint benefit of helping local businesses and aiding my recovery. I have enjoyed the garden and some of the many activities on offer, the garden is a real asset. The staff are so hard working to keep everyone happy, nothing is too much trouble. This is a very well led home.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Can't thank the staff enough for what they are doing for my father. The staff are fantastic with my father food is lovely.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Our mum is really happy living at Belmore Lodge, she loves taking part in showing potential new residents around the home. She has just had a lovely birthday celebration and wrote this poem. Sing a song of ninety balloons are on the door, Happy Birthday in the air and cakes with strawbs galore, with friends and flowers everywhere, now who could ask for more.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Am very happy here staff look after me very well food is very good.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Very caring staff, well looked after. Nice food. Good entertainment and good facilities. Staff at Belmore are very caring, they have looked after my aunt since 2004 and will strongly recommend this home.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Altogether impressed by your professional approach and care shown to my mother as soon as she arrived at Belmore.
Much heartened by the time given to me and my sister, and how you would always explain in a kindly understanding way. We are thankful that my mother ended her days in your care. She was comfortable, and felt safe with you. You were able to relieve her pain, and quickly ascertain what the cause was. Will be forever grateful!!

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

What a fantastic home for my dad. He couldn't be more cared for. The staff are so friendly and respectful. We had a meal with my dad in the beautiful dining room and it was just like sitting in any good restaurant and the food was super and beautifully presented.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

This establishment has a well maintained building of stature, a pleasant garden and is purposely well managed, but I would wish to add the following comments:
- There is always a series of programmes, run in the garden room, for the benefit of residents and they also encourage outings to various places of interest.
-The reception staff are efficient and pleasantly helpful in a variety of ways.
-The accommodation is well maintained, but inadequate to accommodate both one's TV and PC.
-The staff who invariably know one's name, are invariably kindly, pleasant and helpful.
-The nursing staff act responsibly and seem to provide an excellent service.
- I welcome being able to choose, 24 hours in advance, what I would like to eat, however I do from time to time have reservations over what ultimately ends up on my plate.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

Elaine Farrer, Director of Operations at Belmore Lodge responded to this review on 26 Jul 2016:

"Thank you for your comments about the excellence of the care, staffing and overall environment at Belmore Lodge and for your likelihood to recommend the home to others. Regarding the space available for residents’ own TVs and PCs, we can almost always accommodate such items in bedrooms very easily. Please be reassured that whenever a resident wishes to bring a larger amount of equipment with them, our maintenance team are on hand to carry out any internal modifications that may be required. Regarding the point about the quality of the food we provide, we put a great deal of effort into ensuring the highest standards. That includes regular personal visits by chefs to residents to discuss menu choices. We understand you have praised our Belmore Lodge chefs and they are happy to talk further with you at any time. Thank you, again, for your review and please feel free to speak to the Home Manager if there are any other matters you wish to raise.”

I am so glad I am a resident at this Lodge. It is so great to be among cheerful people. Since I have arrived here I have received such good friendship. I cannot explain enough how happy I have been made by staff and carers. It was such a surprise to be asked to help with the interviews for staff. The senior staff run this Lodge well and are always glad to help if you have a problem. The food is excellent thanks to the chef and his crew. If all care homes were run like Belmore Lodge there would be many more happy people. I cannot find anything to complain about. Thank you Belmore Lodge for making me very happy.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

Extremely friendly staff, very welcoming, lovely atmosphere. Clean and beautifully presented. Homely.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Lovely atmosphere. Great facilities and staff.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

I was very impressed with the care provided, facilities and the staff are very helpful! Lovely positive atmosphere.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

I am a regular visitor, consistently good staff and treatment, food very high standard, room always clean staff very friendly, helpful. My experiences as a visitor in my opinion much better than any other homes where I have visited other homes, Belmore is exceptional!! What particularly struck me is the very high level of management, good motivation to staff and attention to detail for the residents, this is seen on the faces of the staff and residents. Cannot find enough words to explain a higher praise.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

The care home is excellent in all respects.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

No more worries, no more cares
Belmore answers all your prayers.
So please remember, don't forget
Belmore Lodge is your best bet.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent all round service

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Home facilities excellent, woman staff one beautiful and charming. Men staff caring, dedicated and helpful. Food satisfactory. Activities excellent.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Brilliant. Excellent what more can I say. Food, nursing, cheerful and helpful staff.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Accommodated my mother very quickly after an emergency situation. She was made to feel very welcome on arrival and nurses, carers and all other staff were very friendly and helpful throughout my mother's short stay.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

As a friend of the resident, I am very happy for her to be at Belmore Lodge, it has taken a while for her to settle, but the staff are so helpful to her. I have had lunch in the upstairs cafe with here and it was a great atmosphere, made by the staff and the food was delicious, hot and tasty. Congratulations, I know where I will book a room!!!

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Mum's stay was a home from home - she always enjoyed chats with the staff. They were always so nice to her. Everything wonderful and really made to feel welcome and part of the family.
Wonderful home and staff and the care companion.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Excellent in every way. My aunt has been very happy here and her health has improved beyond belief. I would recommend the Belmore Lodge to everyone. I intend to book myself in when the time comes.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Company and the food are excellent. Room services excellent. Enjoyed going out as they provide members trips. Activities excellent. Came for two weeks., extended stay for another week. Will come back again. Very friendly staff.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

I have found from setting foot in Belmore Lodge only kindness and warmth - it feels like being part of a big welcoming family.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

The staff at Belmore Lodge were kindness itself when my mothers health took a downward path. Admission for respite care was quickly and easily arranged, - in fact in the space of 6 hours we went from enquiry from arriving in her room. There are several very noticeable things when you walk into Belmore Lodge - the staff are very welcoming and friendly; the atmosphere is warm, clean and homely; there seems to be a genuine desire to make guests as relaxed and free of worry as possible.
Respite has turned into residency in a short space of time - at the request of my mother. It is a great relief to her family that Belmore Lodge was able to help just at the moment we needed it.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.7 out of 5

My sister-in-law was a resident at Belmore Lodge for about ten years. She was very happy there. She called it her five star hotel. The staff were very good to her and she thought a lot of them. We were all pleased with the care and attention she had. My sister-in-law was always clean and well fed. We also loved the food. I would recommend Belmore Lodge to a high standard. Unfortunately it was a shame she died but i still visit.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

An excellent care/rest home with good caring staff and facilities. My mother came in for a weeks respite care and her health improved after a week in this care home. It's expensive, but worth paying a little bit extra for a first class care home.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.5 out of 5

I have had a week of respite, after a cataract operation at Lymington Hospital. The care and attention have been excellent and everyone is so friendly. I shall be back again and maybe bring my sister. The food has been marvellous, I now feel so much better after the respite care. Thank you so much to all the staff I shall miss you all. Happy Easter.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My relative received three and a half years of excellent care at Belmore Lodge. The staff there are friendly, helpful, caring and thoughtful of residents needs. The facilities are clean and well furnished. Relatives can rest easy that their loved one is in good safe hands.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.7 out of 5

I can not speak highly enough about the wonderful care my mother had at Belmore Lodge. It wasn't easy persuading her to give me a few weeks respite from caring for her myself in my home. But the experience my mother had in this beautiful home was so good and the staff were so caring and attentive. That she is very happy to go again, and she's actually looking forward to her next stay. It's more like a five star hotel.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Excellent, genuine, caring and attention by all staff. Especially the manager. Very well run care home and would not hesitate to recommend it. Unfortunately due to dementia my Godmother has to be transferred to another home, but we will miss visiting her in such a comforting and friendly environment.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

An excellent friendly, caring environment - we have huge confidence that my mother in law is safe and well looked after. The staff are unfailingly helpful, cheerful and enthusiastic.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

The staff are always happy and very helpful. They also go the 'extra mile' - my mother wanted to see a local art exhibition but is unable to go out without wheelchair support. The staff arranged for her to go to the exhibition which she really enjoyed. I travel a lot for work and would not feel comfortable doing this if I was not happy that my mother was being looked after so well. When she started calling her room 'home' I knew that the home was looking after her so well.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.4 out of 5

Last month my husband and I were looking at various homes in the area. When we walked into Belmore Lodge it was like "coming home" Everyone was so friendly and big smiles on their faces. I was very impressed that the matron was able to give us a tour of the home immediately, even though no appointment had been made. I was also so impressed that when we came across any residents she called them by name and had a little chat with them all. We didn't feel hurried at all and she answered any questions we had. We knew our 97 years old mother would love it here and glad that there were so many activities and trips out that she could enjoy. We were so glad that when mum eventually came out of hospital after 14 weeks they could offer her a home from home! Thank you so much!

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother came into the home last week, our first impression: Staff very approachable and friendly. Communal rooms and bedrooms clean and well maintained. Residents all look clean and tidy. Atmosphere warm and friendly.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

Mum says that "it does all that is required".

How likely would you be to recommend Belmore Lodge? Likely

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Average Rating:   4.1 out of 5

Disappointed in present conditions. Some staff are excellent in their attention and care but regrettably they don't have the time to spend with the residents. Not sufficient attention paid to reordering medication and toilet needs etc.. Laundry service is excellent.

How likely would you be to recommend Belmore Lodge? Unlikely

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Average Rating:   3.6 out of 5

Linda Brownlie, Operations Manager at Belmore Lodge responded to this review on 25 Nov 2015:

‘We were disappointed to receive GS’s review as no previous concerns had been raised by GS. All aspects of the care review have now been discussed and resolved’.

Would like to say they have worked a miracle on my mum, got her eating, drinking, lovely atmosphere like a huge family, brilliant will use again. Thanks the staff at Belmore Lodge.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My nan came into Belmore Lodge very weak and not eating properly and the hope was to get her back on track. Within one week my nan was eating nearly every meal put in front of her. I saw my old nan starting to come back with her rosy cheeks. She was there almost a month and the change was fantastic. She has lovely chats with the staff and told me everyday how lovely they have all been.They made her feel so welcome. I would highly recommend Belmore Lodge my nan felt safe and well cared for.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

I am so impressed with this nursing home. My mother was in a care home, there is no comparison. The staff are so friendly and helpful, nothing is too much trouble. There is a fantastic range of activities and trips. This is an extremely well run home.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   5 out of 5

My sister describes Belmore Lodge as a 5 star hotel. When we visit, everyone seems very happy. The staff are always happy to help with anything, nothing is too much trouble. There is a good range of activities and always something to do.

How likely would you be to recommend Belmore Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

This is my mums home and I am very happy that she is happy here. Without the help of your staff and wonderful facilities I do not have to worry about her. I live in Canada and this was a real find and I have recommended Belmore to other friends. Than you all.

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Average Rating:   4.7 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 09 May 2018

Nursing and Residential

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Colten Care Ltd

Date: Thursday 01 Feb 2018

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April 2017

Top 20 Large Care Home Groups 2017

Recipient: Colten Care Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Belmore Lodge