Belmore Lodge

My mother has been a resident at Belmore Lodge for several years and has always been extremely happy in the home. The staff and management are very friendly, helpful and caring. We have often had lunch with my mother at the home and the food is excellent.

I am really pleased with the care which my mother receives at Belmore Lodge. The staff genuinely care about her, which is crucial. The home cleanliness and facilities are very good. The activities seem to be varied and plentiful. There has been a recent change in management, so it will be interesting to see how this works out. Overall - good.

For two weeks of respite care after a major spinal operation, all my needs were met; I received TLC, confidence, building and delicious food.

We found Belmore Lodge to be very welcoming and accommodating. Nothing has been too much trouble for us or for him. The calibre of care staff is high. There appears to be a good level of staffing. There is always someone available who has the time and interest to address any concerns regarding Mum. The feel of the place is calm and relaxed, even though staff are clearly busy. A good balance!

Although she is returning to her home, if it doesn't work out, she is more than happy to return to live at Belmore Lodge indefinitely. Thank you all for your care.

So very pleased with Belmore lodge.

As circumstances forced my darling partner to reside in a nursing home after a severe stroke left him aphasic and right side paralysed. I am glad it was Belmore Lodge. the home and gardens themselves are a great help to feeling positive, the colours and furnishings particularly well-chosen with the garden providing a diversion and suntrap. Obviously, the staff are Belmore's strength lies and in departments from cleaning and laundry to Nursing, activities, dining room staff and careers virtually everybody over the 10 years was extremely kind and considerate, giving valuable care, support and good-natured teasing to my partner which allowed such a humorous and independent man the freedom in so far as he could to have a life in and outside the home. To share despite his lack of speech, genuine interaction and relationship with staff members. Many of whom went above and beyond care for him. The pandemic lockdowns and my partners' 2/3 bouts of hospitalisation placed added burdens on them. The reception was a tower of strength helping residents' relatives maintain some kind of contact.

The experience we have had with Belmore Lodge has made it easier to come to terms with, staff are genuine dedicated people and the setup run with the same dedication.

My father needed to go into a care home at short notice after losing his mobility. The team at Colten responded exceptionally quickly and we had him settled in within 48 hours. The staff are exceptionally caring and attentive, the food is good and the team have been able to provide physiotherapy sessions quickly when other options weren't possible. I can't recommend Belmore Lodge highly enough. Thank you to the entire team.

If you are looking for a care home where you never have to worry about whether your loved one is being well cared for and is happy, look no further. My father was sad to leave this kind, happy and outstandingly professional home. We simply can not thank the staff enough for all they did.

I spent about 8 weeks in Belmore to recuperate from a broken ankle, my wife stayed for about 12 weeks for respite care. We were looked after by a wonderful team of carers, all staff are very caring, helpful and friendly. The admin staff went out of their way to provide help and encouragement. All meals were very enjoyable, with a good choice of menus. We would recommend Belmore highly.

Thank you for caring for my brother-in-law for the last 2 and a half years. I was extremely pleased with the conditions in Belmore Lodge and for the care and consideration given for his end of life experience, by all the staff. I know he was not always the easiest of patients, but he frequently told me how appreciative he was. You may wish to review the link to a primary point of contact for GP, hospital and other support facilities - particularly difficult with COVID-19. Visitors' lunches were much appreciated. I end by saying Belmore Lodge was excellent - so many thanks.

Belmore Lodge provides an excellent level of service in a caring and friendly environment. Staff in the home - both nursing and support staff - are always prepared to go the extra mile, and the actions from the parent company Colten Care has been excellent through the Coronavirus crisis, taking sensible and proportionate precautions and keeping residents and family well-informed. My mother-in-law has lived here happily for nine years now and in that time we have always felt extremely comfortable that she is well cared for and her needs being met in a personal and supportive way. Highly recommended.

The activities help to get you going but if you want to be quiet you can be. Loved the garden.

A delightful care home. Bright, clean, and friendly. Highly professionally run. Excellent communication. Nursing and care staff looked after my mother extremely well and she had a very dignified end. I could not have asked for more.

Amongst all this my mother’s 101st Birthday was celebrated with balloons, a special cake and a Skype call to us. Although we couldn’t visit due to government restrictions then, we all felt we had shared her special day. A big thank you to every member of staff at Belmore.

We knew three people who'd been here and who all recommended it, so when care was needed we went to visit and liked it immediately. It is clean and well cared for and had no smell of urine. The staff are extremely kind and caring not just to my partner but me as well. His room was bright and cheerful with lovely patio doors and his own bathroom. I was able to visit whenever I wanted, so stayed with him for many hours and was always served tea/coffee with him. There is a lovely lounge on the top floor where family members in larger groups were happy to join us. He was very comfortable and content and I would highly recommend it here to everyone.

My brother and I viewed this care home for our Mother. We were extremely impressed with all the staff and rooms and knew this would be the one that she would be happy in for some respite.

Belmore Lodge were wonderful, extremely caring and very professional. My mother died on March 23rd whilst in care and we could not have wished for a nicer, more loving and caring environment for her final days.

Belmore Lodge really is the most marvellous home and I would have no hesitation in recommending to others. Very friendly and attentive staff, extremely comfortable, lots of activities, a good selection of food and extremely well run.