
The staff at Brendoncare do an amazing job. They are caring, patient, dedicated and professional.Jackie V(Daughter of Resident/Service User)

When she needed more help the Close Care team were able to assist with her needsS U(Daughter of Resident/Service User)

The BrendonCare team have been unbelievable in their kindness, professionalism, and attentionDavid G(Son of Resident/Service User)

The staff at Brendoncare do an amazing job. They are caring, patient, dedicated and professional.Jackie V(Daughter of Resident/Service User)

When she needed more help the Close Care team were able to assist with her needsS U(Daughter of Resident/Service User)

The BrendonCare team have been unbelievable in their kindness, professionalism, and attentionDavid G(Son of Resident/Service User)

Brendoncare Alton is a well-established care home set in attractive, mature gardens close to the town centre. Its design enables the provision of high quality care within a welcoming and homely environment.
The care home provides nursing, dementia care and end of life care for up to 80 residents. Respite stays are also available, offering short breaks which are suitable for those recovering from an illness, a hospital stay or while...
Care Provided by Brendoncare Alton
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays cost an additional 10% per week on the standard fee.
Anyone who moves in to a Brendoncare home as a permanent resident is eligible for Care for Life. This is a charitable top up payment ensures that once welcomed into our home, we will not ask anyone to leave other than in exceptional circumstances.
The price(s) shown are provided by the care home. Contact Brendoncare Alton for full pricing details and T&Cs.
Contact Brendoncare Alton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Brendoncare Foundation
- Voluntary / Not for Profit Owned
Person in charge
- Nicola Humphries(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Parking is available on the site.
Brendoncare Alton Reviews (106)
Brendoncare Alton has a Review Score of 9.6 (9.628) out of 10, based on 17 reviews in the last 2 years.
Over all time Brendoncare Alton has 106 reviews.
When she became unwell and needed more care, she moved to the nursing home. This transition was smooth and easy for her as she was able to choose her own room and already knew some of the staff.
The care and consideration of her as a person during her time on Chawton was everything we as a family could have wished for. Everyone was helpful and supportive during her last few weeks which made it easier for us and Mum when she passed.
So a big Thank you to all at Brendoncare Alton.
It is an honour for us to receive your positive experience at Brendoncare Alton. Independence is something that we promote. Developing good relationships, caring for people with kindness and respect are part of our Brendoncare values. It is reassuring for us to know that we supported your mother...
The staff at Brendoncare do an amazing job. They are caring, patient, dedicated and professional. The team spirit is very evident and gives the home a happy and serene atmosphere. The activities are fantastic!!! The team work hard to stimulate and entertain the residents day after day, week after week. Well done to you all and a big THANK YOU for all you do.
Thank you for your fabulous review, the team at Alton do their very best to ensure our residents have a wonderful experience, I will pass on your lovely comments.
Our Mum has lived independently in one of BrendonCare's apartments for the past 12 years, receiving exactly the right level of care and support throughout her time there. Now, at the age of 93, she has recently moved from her independent apartment into BrendonCare's on-campus care setting, and our family is absolutely delighted with how smoothly the team has managed her transition.
She has settled in beautifully. It's clear she is enjoying her new life - living alongside fellow residents, surrounded by gentle, thoughtful support from the carers and nurses. The BrendonCare team have been unbelievable in their kindness, professionalism, and attention to her wellbeing.
We would not hesitate to recommend BrendonCare. All our family are deeply grateful for the care they have shown Mum and for the peace of mind they've given us.
Thank you so much for your heartfelt feedback. It is a pleasure to care for your mother; she has settled well and enjoying her time making new friends within the home and trying new activities to keep her busy. We try hard to maintain that perfect balance of care whist maintaining a warm...
Brendoncare provides an excellent standard of care for both my parents. Most importantly, the staff are caring and compassionate, and communicate details of my parents' well-being and treatment needs to me on a regular and timely basis. The home and the residents' rooms are modern and comfortable. The grounds are well tended and attractive. Brendoncare is continually investing in the maintenance of the building (new kitchens for instance in 2025), and gardens (currently undergoing major redesign). I feel a weight is off my shoulders knowing my parents are safe, comfortable and well cared for.
Our team is deeply committed to delivering high quality, person centred care that promotes dignity, comfort, and wellbeing. Knowing that you feel reassured they are safe, respected, and well cared for means a great deal to us.
I am very satisfied with the care Miriam is receiving. I visit about 2/3 times per week and am always welcome and many times offered tea or coffee. I am kept well informed about Miriam's health. She is in Ropley dementia home. She likes music, singing and dancing and is therefore very happy with the activities provided. The staff/management are all extremely pleasant and have good experience in dealing with dementia sufferers.
Thank you so much for your positive feedback about the way we are caring for your loved one at Brendoncare Alton. We are delighted she is enjoying taking part in the many activities, and that you feel so welcome when you visit her. We will share your wonderful comments with all the team who are caring for her.
My friend is very happy and well cared for and all his needs met. Thank you.
Thank you for your fabulous review, we are so glad that your Friend is happy, enjoying the activities and environment.
We were happy that she was so content and well cared for and I can't recommend this home and its team highly enough.
Thank you for taking the time to leave your review which is greatly appreciated. Your detailed experience will be incredibly helpful to families who are searching for care options for their loved ones. I will ensure my colleagues are aware of your kind words and review, and I am so pleased to hear your experience
Dad was reluctant to go into a home but after 2 weeks of respite care, in Brendoncare Alton, he was more than happy to stay. He is looking healthier and happier and is very pleased with the way all the staff look after him. When I visit him, the staff that I meet are all polite and helpful and happy.
Thank you for taking time to leave your review. Your feedback is much appreciated and I will share your kind words with my colleagues. We are delighted your Dad is feeling much better and is enjoying himself.
A huge thank you for the wonderful care given to my husband during a short stay for palliative care, weekend 23rd to 27th August 2024. He was cared for by a team of kind day and night nurses, until he died on the 27th. I and my family were dealt with love and dignity from all other members of the staff whilst looking after my husband too, we cannot praise them enough. Brendoncare is a wonderful place very welcoming, warm and friendly in a lovely setting.
Thank you for your kind words and for taking the time to share your experience. It means so much to know the care and compassion provided comfort to you and your family. Your thoughtful comments will be shared with my colleagues who will appreciate your kind feedback.
They "get" dementia. She went from lying in bed at home to partaking in activities she enjoyed in a loving community.
I would have no hesitation in recommending this care home to anyone with a relative with dementia.
Highly motivated, caring staff who really want the best for those they look after and their families and friends.
Thank you for taking time to leave such a lovely review and for sharing how your mother enjoyed joining in the events on our social calendar. Your review will be greatly appreciated by my colleagues.
I have watched the carers on the wing many times as I visit my wife. They are all endlessly busy, they look for anything that needs doing, anyone who needs help and leap in always with a smile. Thank you so much.
Thank you for taking time to leave your review - lovely comments which I will pass to my colleagues.
Coming in for the first time, a lovely welcoming atmosphere, 'home from home', lovely ambience. My friend has only been in for a short time and has settled amazingly, food is really good. I shall be booking my place! Perfect room with lovely en-suite.
We are delighted you felt such a warm and welcoming atmosphere - this is exactly how we want everyone to feel when they visit our home. It is wonderful to hear your friend has settled in quickly, and that the food has made a good impression. Thank you for sharing your experience which will be appreciated by my colleagues. We look forward to welcoming you again soon!
I thoroughly recommend and thank all the staff Brendoncare Alton for their care, courtesy and understanding help to both resident and family of resident.
We are grateful for your recommendations and delighted to hear you feel supported. Our whole team is dedicated to making every resident and their family feel valued and cared for and it is rewarding to know that this is your experience. Thank you for sharing and please know we are always here for you.
At all times of his stay, he has enjoyed a fantastic level of care and attention from the staff and management. They have gone above and beyond what would normally be expected of them. I would definitely recommend Brendoncare Alton to anyone considering moving to a care home of its type.
Thank you for your heartfelt review and for sharing your father's experience. It means a lot to our team to know that he felt well cared for whilst staying with us. It is wonderful to hear the care and support made a positive impact on your father's quality of life as his needs evolved. We strive...
Towards the end of my wife's life, she required frequent attention but at not time did anyone show the slightest annoyance at her constant need of attention. Everyone showed the greatest care and did all they could to ensure her comfort.
Thank you for sharing such touching words during this difficult time. On behalf of everyone at Brendoncare, please accept our deepest condolences for your loss. It has been our privilege to care for your wife, ensuring her comfort and dignity was our priority. Please don't hesitate to reach out if...
My mother has required two periods of respite care when recovering from a hip replacement. We chose Brendoncare because my father is a long-term resident in the home. We were not sure how it would go but it has been a great success. For my father, there is the comfort of knowing that his wife is close by. For my mother it has been easy to visit my father. But each time my mother has come out looking a completely different person. She is a big fan of the food and has put on a few pounds which is a positive. My mother has early stage dementia but it is not easy being in a home when most residents have advanced dementia, despite this, the staff have given my mother all the support she could have wished for and she has coped well, which is a huge testament to the quality of the care that she is receiving.
Thank you for taking the time to leave your review which is greatly appreciated. Your detailed experience will be incredibly helpful to families who are searching for care options for their loved ones. I will ensure my colleagues are aware of your kind words and review.
An excellent facility for dementia patients and their relatives - very compassionate and flexible in helping accommodate, temporarily, the wife of a friend of mine with dementia and cater for her needs as well. She also reports delicious cuisine!
Thank you for your kind comments about our facilities and my colleagues in our dementia households. Our whole team strive to deliver exceptional care to our residents on a daily basis. I will ensure our whole team at Alton are aware of your review which will be greatly appreciated.
Every member of staff we met was kind and charming.
The nurses worked so hard to stabilise our mother when she arrived and make her last few days more comfortable. Without exception, all the carers were lovely too.
Another example of the kindness that runs through Brendoncare is the chef who really wanted to give our mother something to eat that she would enjoy and on the last day of her life, got some delicious ice cream to give her a boost. Our mother loved it and ate it all.
I am sorry that our mother didn't have long to settle in and enjoy her time as there is obviously a very positive and lively life to be had.
When she died, the night staff were again so kind, reassuring and professional. We had great confidence in them caring for her with dignity.
Thank you for taking the time to leave such a wonderful review which is greatly appreciated. Our whole team will be delighted to read your review, especially our nurses and carers who looked after your lovely mother whilst she was with us.
Access to visit is outstanding.
In my mother's final days, the care and respect were of the highest quality. Thank you for providing my mother with a wonderful finale to her life.
Thank you for your recent kind review. Having been in our home for nine years, your lovely mother will be greatly missed by everyone who knew her. We will also miss seeing you and the children on your regular visits. Best wishes to you all for the future.
I would recommend Brendoncare Alton to anyone that is looking to find a caring, comfortable home for a loved one.
Thank you for taking time to leave your review. Your positive comments have been fed back to our staff who appreciate recognition of the care they deliver. Reviews really help families when seeking care for their loved one so thank you for your consideration. I am so happy to hear that you are getting to spend more time together as a family and it is lovely getting to know you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 27 Jun 2025
Brendoncare, the Winchester-based care home provider, has received an accolade in the inaugural awards given by Lottie, the national care home service. Lottie launched the awards to shine a light...
- 05 Nov 2024
A Union Jack flag made of knitted poppies will take pride of place at a Winchester care home during its Remembrance commemorations. Creator of the flag is Pat Hansford, a...
There are no upcoming events for Brendoncare Alton.
Awards / Recognitions (2)
- 15 Nov 2019Recipient: Brendoncare Alton
- 09 Nov 2019Recipient: Brendoncare Alton
Meet the Team (5)

I initially started my career with Brendoncare as a care assistant and was inspired to go onto my nurse training and returned as an RN after a few years in the NHS. I then furthered my career becoming Brendoncare’s deputy manager.
One of my main interests is long term care of people living with dementia and how we can support them and their families. I attended various dementia workshops and took what I learnt into creating a dementia workshop programme for the staff at Alton to give them the knowledge, skills and confidence to help them give effective and meaningful care.
I am now Brendoncare’s Dementia Lead but have returned to Alton as its interim manager.

Both my mother and my grandmother had a passion for caring and their dedication to helping other people inspired me to train as a nurse. I graduated in nursing in 2005, then took a Masters degree in Psychology and Cognitive Behavioural Therapy (CBT) in 2008. After having worked in two private settings, I started working in social care in 2015 and joined Brendoncare in 2018 as Deputy Manager. I am deeply passionate about making a positive impact in people's lives, especially in a field where understanding, empathy and support are crucial.
Outside work, I enjoy spending time with my family and watching my young daughter growing up and exploring the world around her. My husband restores classic cars and we enjoy going to car races and shows and have even won some international competitions.

My 12 years of social care experience have been mainly working for corporate nursing home providers in customer-facing roles supporting families seeking residential care for their loved ones. I joined Brendoncare in 2017 initially as a wellbeing coordinator, bringing fun and joy to residents’ lives through a range of activities. After a brief spell in 2019 working for another care provider, I returned to Brendoncare as Customer Relations Manager. This role involves supporting new residents and their families to ensure their move to a Brendoncare home goes as smoothly as possible.
I enjoy watercolour painting and entering amateur photography competitions. I love the smell of freshly cut grass and fragrant roses in my garden – appreciating the beauty of life’s simple pleasures means so much to me.

Michael joins Brendoncare Alton as its Administrator after a long career in international markets, mainly working in Hong Kong, Singapore, and Malaysia. He is excited to bring his experiences in banking and finance to the team.

I have worked for Brendoncare for 2 years and very much enjoy my role here. When not working I enjoy reading, crocheting, and walking my dog.
Frequently Asked Questions about Brendoncare Alton
What types of Care is Brendoncare Alton registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brendoncare Alton have?
There are 78 Single Rooms.
What are the Facilities & Services at Brendoncare Alton?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brendoncare Alton to the centre of Alton?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brendoncare Alton to verify any information. View our terms and conditions. Brendoncare Alton has an Enhanced Service -more info.