
The staff at Brendoncare do an amazing job. They are caring, patient, dedicated and professional.Jackie V(Daughter of Resident/Service User)

When she needed more help the Close Care team were able to assist with her needsS U(Daughter of Resident/Service User)

The BrendonCare team have been unbelievable in their kindness, professionalism, and attentionDavid G(Son of Resident/Service User)

The staff at Brendoncare do an amazing job. They are caring, patient, dedicated and professional.Jackie V(Daughter of Resident/Service User)

When she needed more help the Close Care team were able to assist with her needsS U(Daughter of Resident/Service User)

The BrendonCare team have been unbelievable in their kindness, professionalism, and attentionDavid G(Son of Resident/Service User)

Brendoncare Alton is a well-established care home set in attractive, mature gardens close to the town centre. Its design enables the provision of high quality care within a welcoming and homely environment.
The care home provides nursing, dementia care and end of life care for up to 80 residents. Respite stays are also available, offering short breaks which are suitable for those recovering from an illness, a hospital stay or while...
Care Provided by Brendoncare Alton
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays cost an additional 10% per week on the standard fee.
Anyone who moves in to a Brendoncare home as a permanent resident is eligible for Care for Life. This is a charitable top up payment ensures that once welcomed into our home, we will not ask anyone to leave other than in exceptional circumstances.
The price(s) shown are provided by the care home. Contact Brendoncare Alton for full pricing details and T&Cs.
Contact Brendoncare Alton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Brendoncare Foundation
- Voluntary / Not for Profit Owned
Person in charge
- Nicola Humphries(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Parking is available on the site.
Brendoncare Alton Reviews (106)
Brendoncare Alton has a Review Score of 9.6 (9.628) out of 10, based on 17 reviews in the last 2 years.
Over all time Brendoncare Alton has 106 reviews.
Brendoncare looked after my brother wonderfully in every way. They went above and beyond our expectations with their kindness, diligence and understanding. We would not hesitate to recommend Brendoncare to anyone needing residential care for both nursing and dementia.
Thank you for taking the time to write us such a positive and kind review. Your brother was a pleasure to look after, as were you as a family when you visited. I will pass your kind words on to the colleagues, who will love reading your review. We wish you all the best.
My partner only stayed for four weeks, but everyone was very professional but also very caring. The food was very good and plentiful. The staff were very good at anticipating problems. The facilities were also good.
Thank you so much for taking the time out of your day to leave a lovely review. We are happy to hear your partner enjoyed their stay here with us. I will be sure to pass your comments on to the carers and kitchen. We wish you all the best.
The staff are incredibly caring and regularly go the extra mile to make a difference for the residents.
We looked at other homes before choosing Brendoncare, but I know we made the right choice.
Recommended without any reservations.
Thank you so much for taking the time out of your day to leave a lovely review. I will be sure to pass your comments on to the team. Your mother will be missed by all the staff. We wish you and your family all the best.
It wasn’t an easy decision to place our elderly Dad into a care home but after 3 years with full-time live in care and his health declining, a care home seemed the best option. From initial enquiry, to visiting the care home and to the day Dad went into the care home was seamless. It was a worry how Dad would transition into a care home environment but he is so happy there. The staff are friendly and interact with him and involve him with activities. The best decision was to place him into Brendoncare Alton as the family have peace of mind and know his needs anre being met and Dad is happy and safe in his environment.
Thank you for taking the time out of your day to leave us with such a thoughtful review, we truly appreciate it. It is never an easy decision to place a loved one into a care home but we are glad your dad is here with us and is now a part of our Brendoncare Alton family along with you and your...
I would just like to say that everyone at Brendoncare Alton was amazing. My husband was looked after wonderfully with true care and attention. All the staff were warm and oh so thoughtful and nothing seemed to be too much trouble. Hig progression was superb and although he has loved coming home, he wouldn't be where he is today without everyone's care. Biggest thanks.
Thank you for taking the time out of your day to leave us with such a kind review. We loved having your husband here with us, we had so much time for him. We are glad that he enjoyed his time with us and that you are happy with the care he received. I will make sure to pass your kind words on to the staff who cared for him. We wish you both the best.
My cousin was diagnosed with Dementia at the end of May 2023 and moved into the care of Brendoncare Alton. Sadly she passed away on 02/10/23 but during her stay at Alton the care, consideration of her wishes and friendship of the staff were exemplary. As was their friendship and kindness to me, for which I thank them.
Thank you for taking the time to leave this wonderful review, we are so happy that your cousin felt the love, friendship and care she deserved. We always looked forward to your visits as you were as much part as the Bredoncare family as she was. We wish you nothing but the best always.
As a retired nurse I fully appreciated the high standard of nursing care she received particularly during her final few weeks. Everyone from reception to the carers were outstanding and could not have done more for either my mother or her relatives.
The general atmosphere within the home was a very happy one.
We appreciate your kind words regarding the high standard of nursing care your mother received whilst a resident with us. I will ensure our whole team is made aware of your positive feedback, thank you.
It is hard to admit you cannot care for your loved one but Brendoncare is the very best place for her.
Thank you for leaving such a lovely review. Our nurses and carers are well-trained to deliver excellent care to our residents. I will ensure your kind words are passed to our whole team which will be greatly appreciated.
This review follows 1 year on from my positive August 2022 review I wrote.
Brendon Alton continue to provide excellent care for my uncle as his condition has advanced and worsened. All the staff I know are friendly, helpful, well trained and importantly 'caring'.
A huge thanks to the team in the Foyle dementia house, thank you for the hard work you put in, in a very testing environment. Your skills and happy positive nature really help Uncle and me visiting.
Still highly recommended care home.
All staff undergo regular training which includes the care and management
of our residents living with dementia. Our staff in Froyle will be pleased to read
your positive review. Thank you!
On moving into Brendoncare Alton on Monday 31st July, my wife, a retired doctor, announced that she felt comfortable and safe. The standard of nursing on Chawton ward has been outstanding and delivered with love and cheerfulness. She died peacefully on 14/08/2023. My sincere thanks to all at Brendoncare.
Thank you for taking the time out of your day to leave us such a positive and kind review. We are so pleased that your wife felt safe and comfortable here with us at Alton, there is nothing more we could've wished for.
Clean, friendly environment.
Sadly the food quality could be better, with better attention to meal times.
It was a pleasure to care for your mother whilst she was staying with us we will review the food.
My husband is being cared for in Brendoncare Alton Care Home on "Ropley" and has been, and is, well looked after. The staff are fantastic under sometimes difficult circumstances. My husband has eating problems and the patience of the staff in trying different diets is first-class.
Thank you Margaret for your kind, positive feedback and outstanding review, I will share it with the rest of my team. Our staff will continue delivering high-quality standards.
I was grateful at the speed at which my necessary respite care was arranged at short notice. The care staff were exceptional and always there to talk with and always more than happy to assist whatever time it was, though staff obviously had to spend time with those with priority needs. There was delightful banter and teasing between the staff and residents and each other, added to the real family atmosphere.
Thank you for your review, I have passed your wonderful comments over to the team they are pleased to hear you have received a welcoming experience at Brendoncare Alton. The team work hard to ensure residents feel as comfortable as possible.
In this care home, i am happy. I love being here with my other friends.
Thank you for taking the time to leave such a lovely review. We are so glad to see you have made friends in the home and that you are happy.
The staff in this spacious home are kind and friendly and work well together. The entertainment team have a varied weekly program of activities and encourages participation by the residents. Special events included a delightful Valentine's lunch for couples in a lovely party setting. The most challenging group to engage in are the high-dependence units. Apart from the music, they respond best to individual attention which the cares do well but are very busy in other ways. I have been a volunteer visitor in another nursing home to chat, listen and help people to recall their memories - hold on to their personhood. Perhaps the entertainment team could think about leading such a small team here.
Sensory activities, as well as personal focus sessions with the residents who are unable to engage in traditional group activities, are provided.
Our neighbour moved into Brendon Care Alton in early February. From the first meeting and visit, we just knew this was the best place to care for him. The facility, the staff and most importantly, the level of care provided are all first class. Highly recommended.
We are incredibly grateful you have taken the time to leave such kind words about the care we provide. Your neighbour has already settled into the ‘Brendoncare’ family and is enjoying socialising with new friends. I will ensure all our team are made aware of your positive review – thank you!
My experience with Brendoncare Alton Care Home was hugely positive. My dad was on a two-week respite stay. The carers looked after dad so well, they were beyond amazing and I'm truly grateful. I'd highly recommend the home to anyone seeking for their loved ones. It's a real home from home, a warm place and dad enjoyed his time there. Thank you!
Thank you very much for such a wonderful review which will be appreciated by our team here in Alton. Families who are considering Brendoncare Alton for their loved ones will undoubtedly value your review and kind comments. We look forward to caring for your father when he is ready for another ‘holiday’.
My mother was taken into care after a short time in the hospital, much to her initial upset, but within a very short time (two days) she suddenly realised that she had been struggling for some years, trying to be independent. The care and attention were beyond all of our expectations and she rapidly felt that she was one of the family! As her condition worsened, she thought she was getting even more attention from the staff and felt very secure and safe.
Thank you for your kind comments about the care and attention she received whilst living with us. Our team will be delighted to read your lovely review and it will most definitely help other families who are considering Brendoncare for their family member.
We are content with our life here.
Many thanks for your time in writing a review. We are so glad to hear since moving in, in April 2022, that you have managed to settle in and feel content.
My husband and I came here in March and have experienced such a help since then. We are extremely pleased that we decided to move from Essex, nearer our son and daughter-in-law who live nearby Farnham. We have not filled in all the ticks as we are fairly new members of this community and have not experienced everything they have to offer as yet. For my husband, the daily care has been excellent, morning and evening.
Thank you for taking time to leave your review. I am very pleased to hear you are happy with the care your husband receives and I will pass your comments to our team. Welcome to Alton and we hope you settle in quickly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 27 Jun 2025
Brendoncare, the Winchester-based care home provider, has received an accolade in the inaugural awards given by Lottie, the national care home service. Lottie launched the awards to shine a light...
- 05 Nov 2024
A Union Jack flag made of knitted poppies will take pride of place at a Winchester care home during its Remembrance commemorations. Creator of the flag is Pat Hansford, a...
There are no upcoming events for Brendoncare Alton.
Awards / Recognitions (2)
- 15 Nov 2019Recipient: Brendoncare Alton
- 09 Nov 2019Recipient: Brendoncare Alton
Meet the Team (5)

I initially started my career with Brendoncare as a care assistant and was inspired to go onto my nurse training and returned as an RN after a few years in the NHS. I then furthered my career becoming Brendoncare’s deputy manager.
One of my main interests is long term care of people living with dementia and how we can support them and their families. I attended various dementia workshops and took what I learnt into creating a dementia workshop programme for the staff at Alton to give them the knowledge, skills and confidence to help them give effective and meaningful care.
I am now Brendoncare’s Dementia Lead but have returned to Alton as its interim manager.

Both my mother and my grandmother had a passion for caring and their dedication to helping other people inspired me to train as a nurse. I graduated in nursing in 2005, then took a Masters degree in Psychology and Cognitive Behavioural Therapy (CBT) in 2008. After having worked in two private settings, I started working in social care in 2015 and joined Brendoncare in 2018 as Deputy Manager. I am deeply passionate about making a positive impact in people's lives, especially in a field where understanding, empathy and support are crucial.
Outside work, I enjoy spending time with my family and watching my young daughter growing up and exploring the world around her. My husband restores classic cars and we enjoy going to car races and shows and have even won some international competitions.

My 12 years of social care experience have been mainly working for corporate nursing home providers in customer-facing roles supporting families seeking residential care for their loved ones. I joined Brendoncare in 2017 initially as a wellbeing coordinator, bringing fun and joy to residents’ lives through a range of activities. After a brief spell in 2019 working for another care provider, I returned to Brendoncare as Customer Relations Manager. This role involves supporting new residents and their families to ensure their move to a Brendoncare home goes as smoothly as possible.
I enjoy watercolour painting and entering amateur photography competitions. I love the smell of freshly cut grass and fragrant roses in my garden – appreciating the beauty of life’s simple pleasures means so much to me.

Michael joins Brendoncare Alton as its Administrator after a long career in international markets, mainly working in Hong Kong, Singapore, and Malaysia. He is excited to bring his experiences in banking and finance to the team.

I have worked for Brendoncare for 2 years and very much enjoy my role here. When not working I enjoy reading, crocheting, and walking my dog.
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