Court Lodge

Court Close, Ridgeway Lane, Lymington SO41 8NQ
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10 94 Reviews
  • Court Lodge, Lymington
Court Lodge occupies a pleasant position in a quiet leafy lane. This 40-bed purpose-built Home is close to Woodside Gardens, and a short distance from Lymington with its delightful shops and quayside.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Tastefully decorated throughout, Court Lodge provides a warm and welcoming atmosphere. The bright accommodation is thoughtfully laid out over two floors and it includes relaxing lounges, a comfortable dining room, a well-stocked library and hair salon as well as en-suite bedrooms.

Residents can also enjoy the charming, level, landscaped garden with ornamental pond and seating areas, where delicious barbecues and fêtes are enjoyed in the fine weather.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1280

These prices are only a guideline, please contact Court Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebbeca Hannam (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • At Court Lodge, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Court Lodge , all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Court Lodge Reviews (94)

10

Court Lodge has a Review Score of 10 (9.982) out of 10, based on 14 reviews in the last 2 years.
Over all time Court Lodge has 94 reviews.

Overall Experience
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Date Published
  • 94
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Reviewer Connection to Court Lodge
  • 37
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Total of 94, showing 21-40
Review from Julie R (Sister of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the home to be well-run, the staff efficient, helpful, and kind, and the overall atmosphere seemed very positive. There were plenty of activities for those who wished to participate, including trips out. There’s a lovely garden, giving residents the opportunity to get outside. An advantage
of the home is that it can accommodate those who need a rest home, and also those who need nursing care, giving the opportunity for residents to be able to stay there if their circumstances change.
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Review from Laura B (Daughter of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are very helpful, nothing seems too much trouble for them. Dad is really happy with the care and assistance he receives and always tells me how much he enjoys the meals. He loves the mini bus trips and finds it an easy way of getting out and about.
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Review from Rachel C (Daughter of Resident) published on 6 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t be more happy with the quality of service and care given to my mother since she has been at Court Lodge Care Home. Her needs are met at every turn - from the food she needs to the thoughts ahead to end of life. As family members, we are well looked after and cared for at this difficult time
too. A true five-star rating.
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Review from Penny P (Friend of Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so impressed by the warmth, helpfulness and thoughtfulness of every member of staff I had contact with when I went to visit my friend. My friend, a recent arrival, feels safe and confident in the care and relationships she has with the staff. Nothing was too much trouble. So impressed. Thank you.
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Review from Trisha L (Friend of Resident) published on 1 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited a dear friend and was delighted to find how brilliant the home is - exactly like a home. The staff are all very friendly and helpful...nothing was too much trouble. I witnessed how caring and helpful the staff were towards my friend. When I left I felt very happy to leave my dear friend in
such a great place. Thank you so much.
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Review from Kate M (Daughter of Resident) published on 27 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother joined Court Lodge Care Home a year ago.
This was a difficult decision to make.
Having said that, in the last year she has been so well cared for and has company 24-hours a day.
The actual care is excellent - from reception who are always helpful and smiley.
Nurses and health care assistants
who are kind and professional.
Kitchen staff and waiting staff who provide wholesome food with encouragement and a friendly cuppa and a treat in my mum's room.
My mum's room is always immaculate and the laundry beautifully washed and ironed.
The grounds are well kept and residents encouraged to plant and water small areas and walk.
The entertainment staff are great, always enthusiastic.
Good communication from management which is vital.
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Review from Sally B (Daughter of Resident) published on 8 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Court Lodge Care Home could not have done more to settle in and care for my mother, who is 95 years old. She was a reluctant resident and it took a while for her to settle. Now she is very well cared for, has far fewer "crises" than previously, has made new friends and is enjoying the various
activities on offer. She particularly enjoys the singing and the minibus trips out around the New Forest. The recent community singing by the bandstand was a lovely event and extremely well organised.
The staff are always professional and caring and keep a good eye on medication, hydration and diet - as well as general health. They are easy to communicate with and respond quickly to any worries. The Covid precautions have been sensible and pragmatic.
The gardens are a delight and are appreciated by both residents and their visitors. I do not think we could have made a better choice of care home.
Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for your kind words about Court Lodge. We're all so glad you feel you've made the right decision for your mum, she really is a different person to three months ago and we're so pleased all the work we've put in to help her settle has paid off. Thank you.

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Review from Nicola T (Daughter-in-law of Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team at Court Lodge really are outstanding. There is such a lovely atmosphere throughout the building and the care my mother-in-law receives is excellent. From the moment we phoned up to enquire about respite care, to this month when she has taken up a place as a full-term resident,
the staff have been kind, caring and highly professional. The food is wonderful and there are lots of activities for the residents to take part in. My mother-in-law is extremely happy here. I would encourage anyone looking for a care home in Lymington for their relative or friend to make sure Court Lodge is on their list of homes to consider.
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Review from Sarah B (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
From the first call I made to Court Lodge, I was assured I was taking the right steps for my mother after a long stay in hospital. This has proved to be exactly the case and I have already recommended Court Lodge to a colleague.
The level of care, attention to detail and desire of the entire team to
deliver dignity, warmth and compassion is extraordinary with laughter ringing out from the coffee room, dining room and garden on a sunny day.
My mother has enjoyed trips around the magnificent grounds in her wheelchair, having her hair washed, her nails trimmed and looks so pretty in her clean, freshly ironed clothes. The companions are full of joy, the nursing team is sincere and competent.
The menu is exceptional and all the food I have seen is fresh and enticing!
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Review from Michael H (Son of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with the professionalism and care given to my mother through difficult times. The manager keeps me regularly informed of the care given, updates including pictures of residents and staff, their activities and news. I managed to visit my mother for the first time in 10 weeks, via
a Perspex screen cleverly fitted to the main door and an area screened off for privacy. Great sensitive work.
Reply from Thomas Holden, Home Manager at Court Lodge

Thank you very much for your kind words. We feel that communication with our relatives is key to a succinct service and I am pleased that you feel the quality of care your mother has received has been impressive. I noticed that there were a few areas where you felt we could improve. At Court Lodge, we are always aiming for perfection. I would love the opportunity to discuss these points in more detail with you to understand how we could continue to improve the service we provide. Please do get in touch with the home at your convenience and ask to speak with our Home Manager.

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Review from Andrew K (Son of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Court Lodge Lymington are excellent and just the place everyone would want their parents to be. The staff are so caring and friendly and treat mum with dignity. Everywhere is clean and fresh. In this COVID crisis, they have been superb - had PPE and operations ready to protect the residents. They have
been operating Skype so we can see our mum and talk with her during the lockdown. The manager and the nurses have very open communication and always available for a call and consultation. Nothing is too much trouble and they always look to do what is best for the residents. A lovely environment.
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Review from Alison G (Niece of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with the care that my aunt has received over the last 6-months since she moved to Court Lodge.
Nothing is too much trouble, and communication has been very good.
As a GP myself, I know excellent care when I see it.
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Review from Anita F (Daughter of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my father went into Court Lodge, and I was worried he would become depressed and not be happy due to losing his house and independence.
How wrong I was; it was the best move. He has amazing food every day. Company, activities and outings.
The staff are so caring and thoughtful.
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Review from J D (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Court Lodge is like home from home. The carers are wonderful and looked after mum with such care and attention. Nothing was too much trouble. We are so grateful.
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Review from C D (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum received the most excellent care at Court Lodge. We couldn't have asked for anything better. All the family were made most welcome and well looked after.
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Review from Malcolm K (Son of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Standards of care are outstanding and there is a genuine interest from all staff in looking after my mother. She is in the best possible hands and I would recommend Court Lodge to anyone who needs an excellent care programme. The Home Manager is outstanding.
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Review from Keith M (Son-in-law of Resident) published on 2 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law needed to go into respite care whilst I looked after her daughter. We researched care homes locally and chose Court Lodge. It proved a good decision. The home was welcoming, the staff very friendly and helpful, and she immediately liked being there. The food was good, the activities
varied and fun, and she was well looked after.
Reply from Thomas Holden, Home Manager at Court Lodge

Thank you for your kind words. It's important to us that the team know the positive impact they have on our residents, so I will be sure to pass your lovely feedback to them. As part of our continued dedication to improving the service and environment, we are currently undergoing a refurbishment which is due to finish shortly. This was discussed with you when your mother-in-law was admitted to our home. We would love you all to come back in for lunch to see the home once it's completed.

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Review from Elizabeth Jane E (Daughter of Resident) published on 23 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed care whilst I recovered from an operation. From the very first visit, I was greatly impressed by the friendliness, the lovely relaxed atmosphere and everyone was smiling. Nothing was too much trouble and mum very quickly settled into her room which overlooked the garden. She really
enjoyed her meals, even having cooked breakfasts! Not normally very social she was encouraged and really enjoyed the varied activities. The staff answered any queries in a very helpful and professional manner. I was able to relax and recover knowing she was being well looked after and above all was happy. She will be coming back to stay again.
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Review from Matt P (Son of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very caring, knowledgeable and friendly. The home provides a superb environment and they clearly have robust processes in place, with plenty of staff, to provide safe and effective care. The premises are of high quality and have a welcoming feel. Standards of cleanliness are very high.
I am very impressed with this home.
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Review from Lilian W (Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good stay, very comfortable, lovely with good view of garden and surrounding house.
The atmosphere is excellent the feeling of security, the comfort and always someone to talk to.
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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Court Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for Court Lodge is calculated as follows: ( (163 Excellents x 5) + (3 Goods x 4) ) ÷ 166 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Court Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Rebecca

Rebecca Hannam

Job Title: Home Manager

Rebecca leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Angela

Angela Bennett

Job Title: Clinical Lead

Angela is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Court Lodge to verify any information. View our terms and conditions. Court Lodge has an Enhanced Service - more info.