Court Lodge

Court Close, Ridgeway Lane, Lymington SO41 8NQ
Review Us
10 94 Reviews
  • Court Lodge, Lymington
Court Lodge occupies a pleasant position in a quiet leafy lane. This 40-bed purpose-built Home is close to Woodside Gardens, and a short distance from Lymington with its delightful shops and quayside.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Tastefully decorated throughout, Court Lodge provides a warm and welcoming atmosphere. The bright accommodation is thoughtfully laid out over two floors and it includes relaxing lounges, a comfortable dining room, a well-stocked library and hair salon as well as en-suite bedrooms.

Residents can also enjoy the charming, level, landscaped garden with ornamental pond and seating areas, where delicious barbecues and fêtes are enjoyed in the fine weather.
Show Court Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1280

These prices are only a guideline, please contact Court Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebbeca Hannam (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • At Court Lodge, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Court Lodge , all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Court Lodge Reviews (94)

10

Court Lodge has a Review Score of 10 (9.982) out of 10, based on 14 reviews in the last 2 years.
Over all time Court Lodge has 94 reviews.

Overall Experience
  • 81
  • 13
  • 0
  • 0
  • 0
Date Published
  • 94
  • 5
  • 8
  • 14
  • 80
Reviewer Connection to Court Lodge
  • 37
  • 22
  • 13
  • 6
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 41-60
Review from Rose J (Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with my stay at Court Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cheerful room service - happy courteous, smiling staff.
Very palatable, varied food - personalised good medical care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicky B (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad stayed at Court Lodge for 16 months up to January 2019. He moved only to be closer to family. The level of care provided enabled dad to improve his health and wellbeing - putting on weight and enjoying a varied social programme with staff. The quality of the food, environment and care support was
always without fault. Everyone is kind, communicative and has time to stop and chat adding value to every day activity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul P (Son of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is lovely, good food and home is clean and tidy. The staff are kind friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Derek L (Son of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot express our gratitude for the excellent way my father was looked after by the staff and management of Court Lodge. They were so kind, caring, helpful, considerate, sympathetic, and friendly. Just wonderful really. Thank you so much. My mother would like to reinforce all of the above and
looks forward to seeing some of you at the funeral.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann M (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mum every 7-10 days and I always get a very warm welcome from staff and residents. Nothing seems too much trouble to help. Mum is given excellent care and encouraged to join in or given choice. Everything is very clean and meals very good. Staff are patient and understanding of mum's needs
when she is finding things challenging and keeps me informed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Resident) published on 8 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in after a hospital operation on my knee. I found the accommodation and service were excellent.
Reply from Elaine Farrer, Operations Director at Court Lodge

Thank you for your review and likelihood to recommend the home. I understand that since submitting this review, that the home manager has spoken with you and you said that you thought the accommodation and service were excellent but you were unable to use all the facilities or join in all the activities due to restrictions following surgery and therefore, felt unable to comment further in these areas.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorna B (Respite Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had good care following surgery for bowel cancer. The staff on all levels have been helpful, cheerful and encouraging and always try to meet my own individual needs.
Food is excellent and again effort made to go along with my preferences.
My room is comfortable and well equipped. I have not
participated in activities as I need rest but have enjoyed quiet walks in the beautiful garden.
The need for this kind of care is very great but for many of us, it is difficult meeting the cost. Can a way be found to reduce the cost?
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mavis M (Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident for one year, four months. The staff made it easy for me to settle in. The garden here is greatly appreciated, we sit out most days under very good sun umbrellas.
The only query I would have, although the chefs are very good, they do not always have what is printed on the menus,
sometimes quite 'basic ingredients'. The last few months the suppers have become too large and heavy for most people to appreciate.
Reply from Natalie Alexander, Marketing at Court Lodge

Thank you for your review and lovely comments. Regarding the suppers being too large and heavy for you, I understand the chef has now visited you to discuss and agree together a personalised supper menu for you to enjoy moving forward.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Enid M (Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy here, happy with staff whom I feel are all very helpful while accepting my independence.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A O (Daughter of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As usual, care for my mother was excellent. The staff understand her needs well and treat her with respect. They are unfailingly courteous to me on my visits and to my elderly father who tries to visit daily.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beverley J (Daughter-in-law of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Court Lodge is wonderful; the staff, the ambience, the gardens, the activities and, of course, the care.
My mother in law had a month there (respite) last year and now needs full care and has been welcomed back so nicely that the move was really smooth and she already feels at home.
We are delighted
for her.
I want to praise the wonderful range of activities here at Court Lodge - every day there is so much to do and never a dull moment.
They think up a good range of things to entertain and amuse and organise wonderful day trips.
A+++ to the activities team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven C (Son of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Faultless, each and every member of staff was amazing.
They made not only my father's stay there the best we could have wished for but ours as well.
Words do not describe how hard those at Court Lodge work and the passion in their work shines through.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat C (Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live alone and needed help following hip surgery.
The last 2 weeks have certainly aided my recovery, thank you.
My Aunt has been a resident for 2 plus years and I had witnessed a very caring, friendly, attentive team and have now experienced first hand for myself.
A huge thank you to everyone,
no matter what their role they all work as a very happy team supporting and showing care to all residents, much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, I am happy with my mother's day-to-day care, most of the staff are helpful and kind. A couple of night staff could be more supportive (with help to the bathroom).
Food is not too bad, meals sometimes late and wrong meats given quite often. More home type meals would be nice (chips, goujons
usually very hard and crispy).
Reply from Laura Davis, CCL at Court Lodge

Thank you for your kind review and indicating that you would recommend Court Lodge. We acknowledge your comment about staff in the evening and can assure you that our carers will assist when required, in line with the individual moving and positioning needs of your mother.
We also note that you rated our Activities/Companionship team and Food as 'satisfactory'. We strive to achieve excellent in all areas so we will be in touch shortly to discuss how we can improve in these areas.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beatrice W (Wife of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had no knowledge of the working of a nursing home until my Husband became ill. After nine weeks in hospital we were told to find a nursing home or he could be sent anywhere as I am 92 years young. My Son-in-law looked into things for me. As Court Lodge is the nearest to us he started there and had
a chat with the Matron who showed him rooms and facilities and explained the activities. After going in to see my Husband every day for the last seven months he is now very poorly but sitting with him as long I have had the chance to see for myself how great the nurses and carers treat him and also they are lovely to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare C (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Welcoming atmosphere. The person in charge of entertainment is always lively and makes me feel welcome. Residents always treated with respect. Feels like a 'posh' hotel.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephanie M (Respite Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my two-week stay at Court Lodge and came out renewed and (in many ways due to lovely fun art classes) determined to return to my painting, knitting and hobbies which I had abandoned. I've done so and it's really improved living with long-term illness. The staff were from all over the world
and consistently kind and encouraging - lovely people, who made me feel warmly looked after. The food was also very good and brought back a lost appetite.
Thank you all for your kindness and goodwill. I won't forget.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Respite Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was recovering from a hip operation and was there for two weeks. I received excellent and kind care throughout.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P I W (Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with staff and everything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for Court Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for Court Lodge is calculated as follows: ( (163 Excellents x 5) + (3 Goods x 4) ) ÷ 166 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Court Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (2)

Rebecca

Rebecca Hannam

Job Title: Home Manager

Rebecca leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Angela

Angela Bennett

Job Title: Clinical Lead

Angela is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Court Lodge to verify any information. View our terms and conditions. Court Lodge has an Enhanced Service - more info.