Court Lodge

Court Close, Ridgeway Lane, Lymington SO41 8NQ
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9.9 103 Reviews
  • Court Lodge, Lymington
Court Lodge occupies a pleasant position in a quiet leafy lane. This 40-bed purpose-built Home is close to Woodside Gardens, and a short distance from Lymington with its delightful shops and quayside.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Tastefully decorated throughout, Court Lodge provides a warm and welcoming atmosphere. The bright accommodation is thoughtfully laid out over two floors and it includes relaxing lounges, a comfortable dining room, a well-stocked library and hair salon as well as en-suite bedrooms.

Residents can also enjoy the charming, level, landscaped garden with ornamental pond and seating areas, where delicious barbecues and fêtes are enjoyed in the fine weather.
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Care Provided by Court Lodge

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1333
The price(s) shown are provided by the care home. Contact Court Lodge for full pricing details and T&Cs.

Contact Court Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Court Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebbeca Hannam (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • There are no specific visiting hours at Court Lodge; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Court Lodge, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Court Lodge Reviews (103)

9.9

Court Lodge has a Review Score of 9.9 (9.935) out of 10, based on 19 reviews in the last 2 years.
Over all time Court Lodge has 103 reviews.

Overall Experience
  • 90
  • 13
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Date Published
  • 103
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  • 19
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Reviewer Connection to Court Lodge
  • 42
  • 23
  • 14
  • 6
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  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
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Total of 103, showing 61-80
Review from Beverley J (Daughter-in-law of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Court Lodge is wonderful; the staff, the ambience, the gardens, the activities and, of course, the care.
My mother in law had a month there (respite) last year and now needs full care and has been welcomed back so nicely that the move was really smooth and she already feels at home.
We are delighted
for her.
I want to praise the wonderful range of activities here at Court Lodge - every day there is so much to do and never a dull moment.
They think up a good range of things to entertain and amuse and organise wonderful day trips.
A+++ to the activities team.
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Review from Steven C (Son of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Faultless, each and every member of staff was amazing.
They made not only my father's stay there the best we could have wished for but ours as well.
Words do not describe how hard those at Court Lodge work and the passion in their work shines through.
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Review from Pat C (Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live alone and needed help following hip surgery.
The last 2 weeks have certainly aided my recovery, thank you.
My Aunt has been a resident for 2 plus years and I had witnessed a very caring, friendly, attentive team and have now experienced first hand for myself.
A huge thank you to everyone,
no matter what their role they all work as a very happy team supporting and showing care to all residents, much appreciated.
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Review from L G (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, I am happy with my mother's day-to-day care, most of the staff are helpful and kind. A couple of night staff could be more supportive (with help to the bathroom).
Food is not too bad, meals sometimes late and wrong meats given quite often. More home type meals would be nice (chips, goujons
usually very hard and crispy).
Reply from Laura Davis, CCL at Court LodgeThank you for your kind review and indicating that you would recommend Court Lodge. We acknowledge your comment about staff in the evening and can assure you that our carers will assist when required, in line with the individual moving and positioning needs of your mother.
We also note that you rated our Activities/Companionship team and Food as 'satisfactory'. We strive to achieve excellent in all areas so we will be in touch shortly to discuss how we can improve in these areas.
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Review from Beatrice W (Wife of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had no knowledge of the working of a nursing home until my Husband became ill. After nine weeks in hospital we were told to find a nursing home or he could be sent anywhere as I am 92 years young. My Son-in-law looked into things for me. As Court Lodge is the nearest to us he started there and had
a chat with the Matron who showed him rooms and facilities and explained the activities. After going in to see my Husband every day for the last seven months he is now very poorly but sitting with him as long I have had the chance to see for myself how great the nurses and carers treat him and also they are lovely to me.
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Review from Clare C (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Welcoming atmosphere. The person in charge of entertainment is always lively and makes me feel welcome. Residents always treated with respect. Feels like a 'posh' hotel.
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Review from Stephanie M (Respite Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my two-week stay at Court Lodge and came out renewed and (in many ways due to lovely fun art classes) determined to return to my painting, knitting and hobbies which I had abandoned. I've done so and it's really improved living with long-term illness. The staff were from all over the world
and consistently kind and encouraging - lovely people, who made me feel warmly looked after. The food was also very good and brought back a lost appetite.
Thank you all for your kindness and goodwill. I won't forget.
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Review from Susan B (Respite Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was recovering from a hip operation and was there for two weeks. I received excellent and kind care throughout.
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Review from P I W (Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with staff and everything.
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Review from Peter W (Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All highly recommended. The home's staff are marvellous.
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Review from Julia D (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Court Lodge is a wonderful place, very caring and always there when needed. Mum loves the activities which there are in abundance.
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Review from S G (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always helpful and polite. Some organised events do not happen despite being advertising which is a little confusing. A big effort is made to organise 'special' events. Entertainment fields are excellent.
Reply from Elaine Farrer, Operations Director at Court LodgeThank you for your positive comments about the staff and events at Court Lodge and your likelihood to recommend the home. With regards to the advertised events, we do apologise that during this specific month there was some changes to dates and minibus trips, for circumstances beyond our control, for which we apologise. Our weekly activities are subject to change dependent on residents participation and choice, please do make us aware of any activities that you think we should be including. Thank you once again for your review.
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Review from Graham B (Resident) published on 4 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant and polite helpful staff.
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Review from Alexander A (Friend of Resident) published on 3 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the period of visiting your resident, it has been a great pleasure.


A) To experience the ambience of both homes
B) to enjoy the very comfortable and attractive furnishings, carpeting, wall pictures and generally tasteful décor.
C) To experience the constant, kindliness, helpfulness,

courtesy and care extended to both the residents in general and to myself.
D) To see the performance (first class) against that of many other care homes which I have visited myself as a retired healthcare professional.
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Review from Graham S (Son of Resident) published on 31 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A birthday celebration for my mother, when Court Lodge and all staff made great efforts towards a lovely memorable day.
100% satisfaction. Thank you.
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Review from Joan J (Resident) assisted by family/friend published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very nice time here and it has helped me back on my feet. The girls were all lovely and the outing was really nice. I don't mind if I have to live here one day.
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Review from Bert R (Resident) assisted by family/friend published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can review Court Lodge in two words. First Class.
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Review from Hazel C (Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay here.
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Review from A W (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly helpful staff who are all approachable. My mother has been very happy here and well looked after.
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Review from Alan H (Resident) assisted by family/friend published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Court Lodge was excellent and would highly recommend this home.
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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Court Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.960 for Court Lodge is calculated as follows: ( (218 Excellents x 5) + (9 Goods x 4) ) ÷ 227 Ratings = 4.96
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Court Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Rebecca

Rebecca Hannam

Job Title: Home Manager

Rebecca leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Court Lodge to verify any information. View our terms and conditions. Court Lodge has an Enhanced Service - more info.