Knights' Grove Care Home

Our lovely Dad has found the perfect place to live. Staff go out of their way to build relationships with him, which has helped him to settle. Staff endeavour to find out about his interests and his past and engage him in conversations about these. Dad's personal care needs are addressed with high respect and dignity. Everyone, whether a resident or family member is greeted by staff with warmth . Staff are friendly and approachable and take their time to have a chat. Our Dad has certain staff who he is particularly fond of and their interactions are lovely to see. Dad is always clean and well presented. His room is light, airy and comfortable. The residents' food is lovely and there are always drinks available to keep hydrated. The journey of dementia is a long and difficult one. This is made easier by the staff at Knights Grove. My sister and I leave our regular visits to Dad happy, knowing that he is understood (even at difficult times) and being very well cared for.

Staff were very professional and friendly. Mum was cared for with dignity and respect and nothing was too much trouble. Very good standard of food throughout the day. The activities team were always keeping the residents entertained. The garden was kept well and it was a joy to be able to sit in with the residents. Always nice and clean.

My mother went in for two weeks respite and didn't want to leave. Knights Grove is different to many care homes in that firstly you can tell the staff enjoy working there, they are like a family, secondly the work that goes into activities for the residents is truly amazing and the care given to them also second to none. The food is very balanced and a high standard for a care home and most importantly my mum is happy there so I can relax knowing she is well looked after.

This includes me and my family when we visit.

My Mother has been a resident of Knights Grove for nearly 4 years during which time she has been very happy and well looked after by the staff who greet her with a smile and her face lights up with pleasure at seeing them. They are genuinely pleased to see her and often sit with her to keep her company. They recognise that she used to like being dressed stylishly and although she can no longer recognise properly what she is wearing, they always try to achieve matching outfits complete with earrings and necklaces which, although she is not aware, we are very grateful. She is now bed chair bound but the staff are very compassionate and ensure that, where possible, she can participate in the many activities on offer and enjoy the local entertainment where she can participate. We are very grateful for the kind caring manner shown to our Mother and can relax between our visits knowing that she is receiving excellent care. Thank you Knights Grove.

My mother has been living at Knights' Grove for four years and she loves it, the staff are so caring nothing is to much trouble. You can tell by mums face when a member of staff comes into the room her face lights up. Mum always looks nice and she has her hair set every week, the food they serve is excellent, mum needs to be spoon fed and they take their time in feeding her to make sure she has enough,. Mum can get quite agitated sometimes and they came and sit with her; they also do a lot of social activities.

I can't recommend this care home enough. My aunt has been a resident for 18 months and has had the most fantastic care. Staff are all so wonderful. They are caring, friendly and professional not just to residents but their families too. I have just taken a 2wk holiday (something I haven't done for many years, having been caring for my aunt) because I felt confident she would be happy and cared for in my absence. Daily updates on social media have meant I can see her enjoying herself whilst I'm away. It really is a 2nd family.

Birthdays and other milestones, such as Remembrance Sunday and the like were celebrated

Mum has been very well looked after by staff. They have updated us and looked after my dad really well too. Nurses have been good as has manager of the home. Staff are gentle with my mother and trying to assist where possible to help her eat and drink.

My mother has been living at Knights Grove for almost 2 years, since moving in she has been looked after with the utmost kindness and respect. The nursing and care staff treat her with dignity and humour and the lovely activities ladies ensure that she is entertained and stimulated. There is a great range of activities to cater for all the residents needs, including day trips out. I live overseas and it was a huge decision to choose a home but I honestly could not be happier with my decision. I visit as often as distance allows and am always welcomed and I talk regularly to my mother who is happier than she has been for some time. The home is clean and well run with excellent meals. Knights Grove is a wonderful care home with incredible staff who show love and care towards the residents, I cannot recommend it highly enough.

The outpouring of care and compassion for my mum in law and ourselves as a family has been wonderful. She has been treated with dignity, assisted with eating, we have been listened too and the rooms are lovely, the home smells lovely and clean too. Wonderful calm setting following on from weeks in hospital environment.

My wife was a resident at Knights Grove for the last months of her life. She had advanced stages of Parkinson's, When she moved into the home, she was particularly weak as she was recovering from being treated for Empyema in hospital.

The decision to move her to a care home was not easy, but a I am pleased that I chose Knights Grove. The kindness, care, compassion and encouragement that she was given by all of the staff was exceptional. After a few weeks she regained some strength and, with the homes help and encouragement, I was able to take her out for car trips to local gardens and to the coast.

I also fully appreciate the support that my family and I have been given by all of the staff, We were always well informed & met with a friendly greeting,

Thank you all at Knights Grove

I have been gifted a second chance to be my parents daughter not their exhausted carer.

The dedication, care and love shown by all the care staff over the last 3 years has been quite outstanding. As mum entered her final few months the care and love reached even higher levels, nothing was to much trouble. Every effort was made to make her passing as comfortable and peaceful as possible I am in total awe of these people.

My dad has been in this home for about 8 years. He has Lewy Bodies dementia and we did not expect him to still be with us after this length of time. Thanks to the wonderful staff at Knights' Grove Care Home, not only are we lucky enough to still have him in our lives but he is in wonderful health despite the dementia and is very happy. We can never thank the staff enough for their dutiful and caring work. Thank you.

Thank you to all the staff involved in her care, you are all amazing.

My son was moved to Knight's Grove from a care home in Wales earlier this year and the change in him is amazing! He is much happier and more settled than I could have hoped. His room is comfortable and clean, (despite his clutter, he's his mother's son!) He is surrounded by familiar things and really feels at home. Thank you to all the wonderful staff who look after him and all the other residents, always cheerful and friendly! You do them all proud!

From first contacting one staff, then being looked after by another, this experience has exceeded my expectations. Organising my mum's care from abroad was a task made so much simpler by the care and attention of all at Knight's Grove. From landing in the UK on Thursday, paperwork and introduction on Friday to Mum's stay starting on Monday, the move was seamless. I cannot thank the staff enough for their attention to detail and to the care of my mum. Mum, is so happy, she settled in straight away with the care, love and attention she received from everyone, the meals are amazing and she especially loves the homemade cakes and biscuits! They have live music performers and all the residents enjoy a varied activities calendar. As a personal note, it was my birthday on my mum's second day, the staff organised a birthday cake, a special tea, and a card from my mum, truly thoughtful and brought me to tears as my mum was so happy at this. It is this thought of detail that makes this care home stand above others.

Thank you, KG.

After a very poor experience in a care home in Chandlers Ford, a subsequent stay in hospital in Winchester, my brother and I moved our elderly sister who has dementia, to Knights Grove. After a week, we knew she was in good hands. The rooms are spacious and modern and the staff are all dementia-trained. Even more importantly, they are genuinely caring. We visit her on a regular basis but know she is well cared for when we are away. Thank you KG.