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- Southampton Manor Care Home - Avery Collection







Southampton Manor is located in a tranquil setting, 100 meters away from Southampton Common, with excellent transport links to London and surrounding areas, Southampton Manor Care Home features a range of impressive facilities.
Offering a homely setting, Southampton Manor boasts the option of studios or 1-bed apartments, complete with kitchenettes and en suite facilities. There are are also companion suites which are ideal for couples who wish to stay together....
Care Provided by Southampton Manor Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 104 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All Fees are subject to the completion of a full care needs assessment - for additional information please contact the home directly.
The price(s) shown are provided by the care home. Contact Southampton Manor Care Home - Avery Collection for full pricing details and T&Cs.
Contact Southampton Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Karen Searle (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (33)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (33)
Parking
- Visitors parking is located to the right hand side of the building as you enter the community grounds
Southampton Manor Care Home - Avery Collection Reviews (161)
Southampton Manor Care Home - Avery Collection has a Review Score of 9.9 (9.870) out of 10, based on 43 reviews in the last 2 years.
Over all time Southampton Manor Care Home - Avery Collection has 161 reviews.
Everything was perfect, my room, the meals, all the staff were so friendly and delightful.
Thank you so much for your wonderful feedback, we are delighted that you enjoyed your stay and that everything from your suite to your meals to our friendly team, met your expectations. Your kind words mean a great deal to the team hear at Southampton Manor, and we look forward to welcoming you back to the community again soon.
I wouldn't hesitate to recommend this care setting . The ratio of staff to residents is good too. Southampton Manor has lots of lovely activities daily , plenty of stimulating things to get involved in . The bistro is nice for visiting family too as well as residents . The place has a nice cosy vibe to it , plenty of space but the rooms are well equipped too depending on the type of suite you require.
A spacious garden that is easy to access which Mum enjoyed .
They have hairdressers , visiting doctors , exercise classes , music recitals , all sorts going on !
Mum was well looked after and safe with great care at all times . They were even able to accompany Mum to a medical appointment which was so helpful .
Thanks again
Thank you so much for your wonderful feedback. we're delighted to hear that mum enjoyed her respite stay with us and that you both felt reassured by the care, comfort, and support that she received. our team takes great pride in providing a professional yet homely environment, so its lovely to...
As a family our experience of Southampton Manor Care Home has been excellent. Most importantly our dad has felt happy and settled there. The staff are kind and patient and have always been friendly to us when we have visited. We've enjoyed joining in some of the activities with our dad- exercises, flower arranging, quizzes and more and we have been able to take him our into the garden when the weather has been good enough. We've had lunch with him on several occasions for a small cost, so we know ourselves that the meals are tasty and well presented. My brother and I as next of kin have always been kept informed by the nurses about how our dad has been doing healthwise. All in all we feel that we made the best choice in helping him move to Southampton Manor Care Home.
Thank you so much for sharing your experience of Southampton Manor. we are truly grateful to hear during dads time with us, he felt happy and settled, it means a great deal to know that our staff's kindness and patience helped him , and that you as a family were welcomed to join activities , enjoy...
This was my first ever respite stay at Southampton Manor and I was very impressed with everything. All the staff and management team were so kind, friendly and attentive- nothing was too much trouble for them. I would not hesitate to recommend Southampton Manor to anyone. Thank you for looking after me and making my first experience such an enjoyable one.
Thank you so much for your wonderful feedback. we're delighted to hear that your first stay with us at Southampton Manor was such a positive experience. Its fantastic to know that our team made you feel so welcome and well looked after, and that you felt supported throughout your stay. Your kind...
I want to say a sincere thank you to all the staff at Southampton Manor for caring for my partner during her stay there. They are kind and always ready to help. Thank you so very much.
Thank you so much for sharing your kind words about Southampton Manor It was Truly our privilege to care for and support your partner during their time with us. We are grateful to have been part of their Journey. Your feedback is greatly appreciated by all of us here at Southampton Manor.
Over the last two months, Mum has benefitted so much from the expert nursing care given on the Reminiscence level and is settled, comfortable and safe. Living alongside others was a big step for my Mum and all the staff have made it their mission to get to know her as a treasured individual, showing the kindness and respect which is such a hallmark of the community throughout the home.
At the beginning, everything was totally new to me and at Southampton Manor I found a group of people who listened and helped, and are still just so happy to offer ideas and support whatever their role is within this beautiful home.
It is a pleasure to visit and be included in the life of this beautiful place.
Thank you for taking the time to share your experience of Southampton Manor Care Home . Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Thank you for all of the team at Southampton Manor Care Home
The decision to move a beloved mum to a care home is a tough one - but over a period of 6 months the Client Liaison Manager at Southampton Manor Care Home could not have been more helpful with queries, addressing concerns and implementation. Mum has settled in really well after 6 months and loves her new routine with exciting daily activities, superb food and delightful staff all round. Nothing is too much trouble for staff and the community spirit is always in evidence. Thank you.
Thank you for taking the time to share your experience of Southampton Manor Care Home . Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. The you again from the team here at Southampton Manor Care Home.
I have been visiting this care home now for over a year. I find everybody I meet friendly and nice, there are always great entertainment and always something to do. It is very clean and all the staff are great.
Thank you so much for your kind words and feedback regarding the community and service here at Southampton Manor. Your feedback will be greatly appreciated by the team. Once again thank you for taking the time to share your experience of the community.
My mother has been treated with the upmost care, dignity and compassion from every member of the community who have supported her, also to myself. I have been visiting for 14 years and have always felt welcomed at home. I am truly overwhelmed and humbled by the love, tenderness and support we shared together in my mum's last hours. Thank you.
Thank you for sharing your experience, this means a great deal to the community. I speak on behalf of the team here at Southampton Manor in saying, it was an absolute pleasure to be able to support Mum in her 14-year journey with the community and her passing has left a void in our Home as she is...
I am amazed at the kindness, and the care given to me. I will return.
From all of the team here at Southampton Manor Care Home, we are so glad that you enjoyed your time here and your kind words are greatly appreciated, your experience is a testament to the hard work our teams continuously strive to provide. we look forward to seeing you again in the near future and thank you for choosing Southampton Manor Care Home.
The carers on Reminiscence floor went out of their way to take all the residents 3 floors down into the garden to enjoy ice cream in the sun as there was a wasps nests on the top floor balcony. It was hard work for them but they were cheerful and enthusiastic (as always). One resident stated "well hasn't this been a lovely afternoon" I understand they have repeated this a number of times while the weather has been sunny. They are a wonderful bunch of staff on Reminiscence.
Our team here at Southampton Manor are so grateful for your comments, and taking the time to highlighting the efforts the Care team will go to, to ensure that our residents are engaged and stimulated even when facilities might be out of service for a short time. I will ensure that your review is...
Mum was a resident at Southampton Manor for about 18 months until she passed away last month. I cannot recommend the home enough. The vast majority of the staff are very welcoming and kind. It's definitely the most welcoming care home I've visited. Even since Mum died, they've gone above and beyond to assist us.
It was an absolute pleasure to be able to support Mum and her passing has left a gap in our community as she is sadly missed. Families are important to us and I am pleased that you have felt supported through this difficult time
Everything has been done to help my Godmother and my mother feel at home and valued in this care home. The whole team from catering to caregivers are welcoming and make my loved ones feel safe and happy. I can't recommend it enough.
Thank you so much for your kind words and feedback regarding the community and service here at Southampton Manor. It is our pleasure to be able to provide care to and support to you loved ones. Your feedback will be greatly appreciated by the team and helps shape the services and care delivery...
Sadly my Mother passed away very recently after being ill for about 4 weeks. The care and love they gave her was exceptional, they looked after her so well nothing was too much trouble. They really loved her and she really loved them - we couldn't have asked for more.
Through this very sad and distressing time they supported us too, we too received support sympathy and love.
Thank you all so much you made a very difficult time easier to bear.
It was a privilege to have met and been able to care for your mother during the time she was part of our community. Being able to build relationships with families through their time with us is equally important as its by working together we will always see the best results.Thank you for your kind words which will be shared with the whole team at Southampton Manor.
My mother entered the care home in poor health in 2019 but as a result of the excellent care she was given lived until 2025, nearly 104 years old. Actions speak louder than words.
Thank you for taking the time to share your experience of Southampton Manor Care Home. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives, It was a pleasure to be able to support mum.
Meals vary in quality. Excellent fish and chips, but not good baked fish.
Puddings always seem to be good.
The above comments are based on my very limited experience of the home.
Thank you for taking time to review the community, we really appreciate your insight and will utilise the information that you have provided to continue to strive for excellence.
Dad moved into SM in March 23. He has a lovely garden room. Since his arrival, he has always been treated with dignity, respect and kindness. The staff are so supportive and welcoming when we visit. We three daughters feel totally that we are part of the team supporting Dad's needs. We have nothing but praise for the entire set-up, the team and the facilities. Dad is so lucky to be at Southampton Manor. We could not be happier that Dad calls SM his home.
Thank you so much for kind words, this is a real testament to the hard work our team strive to provide on a daily basis, Our goal is always to make our residents feel at home and to hear that dad felt this way is so touching. Thank you from all of the team here at Southampton Manor.
My wife was discharged from hospital to Southampton Manor, with Alzheimer's disease and terminal cancer. She was not expected to live longer than a few weeks. From the moment of her arrival she was treated with great professionalism and loving care. Her problems made her, at times, a difficult resident, but the staff showed great consideration and patience in looking after her. I spent a lot of time visiting her, and the staff always showed me very great kindness when I was there. After five weeks she died peacefully, with friends and family around her. I am very grateful to Southampton Manor for making her final weeks as comfortable as possible, given the pain and confusion she was experiencing.
Thank you so much for sharing your experience of Southampton Manor Care Home, It was a privilege to care for your loved one and we appreciate being able to share your lovely comments with the staff team here at the community.
The staff are genuinely caring and do a fantastic job. They ensure the residents are looked after and are all called by their names. Every member of staff has a smile on their face and are welcoming. Telephone reception is always friendly and helpful as is the client liaison officer - all the staff are amazing.
We feel we have provided the best care facility we can for my sister. Thank you.
Thank you so much for your review of our community. We aim to create a relaxed, friendly and welcoming environment for residents and their families by our whole home approach. It is a privilege to care for your loved one and we appreciate being able to share your lovely comments with the staff team.
This is a very well run home and I got a good impression when I first visited for the initial morning in chat with the friendly manager who was so efficient and enabled such a smooth more. Thank you.
Thank you so much for your kind words. This means a great deal to all of the staff here at Southampton Manor Care Home and will help our team continue to strive for excellence in everything that we do. We are so pleased that mum has settled so quickly and has made Southampton Manor her Home. Once again thank you so much for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Southampton Manor Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Southampton Manor Care Home - Avery Collection.
Meet the Team (4)

I have worked in the care sector for 20 years, 17 as a Registered Manager, going on to become Regional Manager for Southern Services for a further two years with the same Company.
To further my knowledge in care I then took a role as Operations Manager for a domiciliary care company which I very much enjoyed although I realised over a period of time that the interaction with families and residents was something I missed hugely so decided to go with my heart and back into a care home environment.
I am very focused on providing the highest standard of care here at Southampton Manor, an environment where the resident is at the centre of all we do and building on a sense of community for those who live, work and visit the home.

I have been here since September 2011, starting off as a care manager, I have always been involved in supporting our residents with their daily activities. I really enjoy coming to work each day knowing that I am able to make a difference to our residents lives nurturing their mind, body and spirit. I have always felt passionate to encourage equality within our community by finding the residents activities suited for their individual needs by adapting activities, giving them the opportunity to demonstrate their knowledge and talents.
We arrange various special events, entertainment and trips out of the community each week. We also encourage and support our residents to plan and organise their own activities whether it be hobbies or interests we will ensure a successful experience.

My journey as Dinging Service Coordinator here started in July 2019. I am very privileged to have joined a professional team of Chefs, Dining Staff, Catering staff, and the whole of the Bassett team, who have helped me to settle into my role.
In My 36 years as a Chef and Catering Manager I have never worked in the care sector. I am enjoying learning new skills every day. I have however worked in many different areas of the hospitality industry. Won awards, cooked and served for Royalty. I spent 12 years in Spain as Head Chef for a very busy Fish and Steak Restaurant, so with that in mind I hope to share my knowledge and experience to enhance what is already and exceptionally first class service. By providing an exclusive, comfortable environment for residents to enjoy high quality, fresh, flavoursome, nutritionally balanced food. I look forward to the challenge, and achieving all my goals here.

I joined the Signature at Bassett team in October 2019 as a Support Worker and quickly progressed within the home to a Covid Coordinator role and then successfully secured the role of Maintenance Coordinator. I have since become the Client Liaison Manager for Southampton Manor. Prior to working with the adult care sector, I worked for local Government & Housing Associations in a variety of roles within the Housing and Homelessness sector.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southampton Manor Care Home - Avery Collection to verify any information. View our terms and conditions. Southampton Manor Care Home - Avery Collection has an Enhanced Service -more info.