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- Southampton Manor Care Home - Avery Collection







Southampton Manor is located in a tranquil setting, 100 meters away from Southampton Common, with excellent transport links to London and surrounding areas, Southampton Manor Care Home features a range of impressive facilities.
Offering a homely setting, Southampton Manor boasts the option of studios or 1-bed apartments, complete with kitchenettes and en suite facilities. There are are also companion suites which are ideal for couples who wish to stay together....
Care Provided by Southampton Manor Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 104 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All Fees are subject to the completion of a full care needs assessment - for additional information please contact the home directly.
The price(s) shown are provided by the care home. Contact Southampton Manor Care Home - Avery Collection for full pricing details and T&Cs.
Contact Southampton Manor Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Karen Searle (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (33)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (33)
Parking
- Visitors parking is located to the right hand side of the building as you enter the community grounds
Southampton Manor Care Home - Avery Collection Reviews (161)
Southampton Manor Care Home - Avery Collection has a Review Score of 9.9 (9.870) out of 10, based on 43 reviews in the last 2 years.
Over all time Southampton Manor Care Home - Avery Collection has 161 reviews.
Very good service, and had a lovely time with Mum/Nanny!
We are so glad to hear about your positive experience of Sunrise of Bassett and thankful for your kind comments.
Dad really enjoyed his time at Sunrise. He enjoyed much of the food, trying several different dishes he's not had before, he put weight on! He didn't mix as much as our family would have hoped or expected, but that was his decision. The staff were over and above what we had hoped for, caring for him in every way and also helping us as a family to see him, visit him and be in touch with him.
Our dining team will be thrilled with your lovely comments. Here at Sunrise of Bassett, we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
I have been visiting my friend who is a resident at Sunrise of Bassett for many years and thought I would like to say how very impressed I have been with how Sunrise has managed the home during this very difficult time. They have gone the extra mile in making sure that the residents are well cared for and shown extreme sensitivity to them and their relatives and friends as they cope with these unprecedented times. We are kept up to date with all that is happening through emails and zoom meetings at which relatives and friends are invited to join in. Nothing is too much trouble for the staff who are so thoughtful and caring. The home is immaculately clean and their attention to detail in this respect is second to none. The kitchen staff produce delicious healthy meals and are willing to provide an alternative if the two choices on the menu are not to the resident’s taste. I cannot recommend Sunrise too highly. If you are thinking of a home from home for your loved one look no further.
Here at Sunrise of Bassett, we believe communication with family members and friends is very important. This enables us to provide understanding and confidence to relatives of our high-quality care whilst also giving us the opportunity to improve our service. Thank you for taking the time to share your kind words.
Mum has been a resident in Sunrise of Bassett for a number of years and is very comfortable and content. I am impressed with the competent management team currently in place and feel they are making a real difference to the quality of care which the residents receive. There is much better communication with relatives than in the past. All the staff are very kind and always treat mum with respect and good humour. When we are able to visit, the open bistro area gives the feeling of a hotel rather than a care home and is an attractive area in which to spend time.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bassett, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.
Sunrise has worked incredibly hard to keep the residents safe, and Mum has been very well and happy. Anything needed to discuss have been dealt with promptly by the manager. We're very glad Mum has been safe and been so well looked after this year.
The team here at Sunrise of Bassett would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.
The living space and staff are lovely. Food is delicious. Pre-Covid, they were able to go out and enjoy visiting places and have entertainers in, which was lovely. So pleased we can now visit inside, but behind a glass panel, keeping everyone safe.
Our dining team will be thrilled with your lovely comments. Here at Sunrise of Bassett we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
Sunrise is a lovely home to live in.
Here at Sunrise of Bassett we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
I know my mum is so well cared for. All of the staff are brilliant, very welcoming despite having to deal with so many difficult problems this year.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bassett and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
My father has received the highest level of care during this very difficult period of Covid restrictions. All the staff are very caring and provide a wonderful, supporting environment.
We believe our carers at Sunrise of Bassett go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.
Residents appear at ease and engaged in their surroundings. For those who want it, there is a good range of activities.
Two years on, I am pleased we chose Sunrise.
Here at Sunrise of Bassett we have worked hard to ensure all of our residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
Staff are all so kind and caring and respect her individual preferences and needs.
The rooms are bright, spacious and newly decorated, some opening onto the garden area which is delightful. Nursing care is excellent with good communication to the family. The food is well cooked, beautifully presented and varied. Residents have daily afternoon tea served.
Many meaningful activities are organised which provide companionship and enjoyment for Mum. It provides a real community spirit which is a comfort knowing she can choose to relax or participate.
The team under a new manager have kept all the residents safe from Covid with very strict hygiene measures. The care home is immaculate.
We would definitely recommend.
Our activities team here at Sunrise of Bassett have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.
Sunrise is a first-class care home that goes above and beyond to make the residents feel safe and at home. The management and staff are excellent and the care provided cannot be faulted. We looked at many care homes before choosing Sunrise and it certainly was the best choice - no regrets at all. We have total confidence that Mum is in safe hands. Thank you, everyone, at Sunrise - you all do a brilliant job.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bassett and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
I was able to accompany my mother to her consultant review at the hospital, and Sunrise organised a suitable taxi for us to travel there. Their policy of regular Covid testing of staff and residents helped to keep everyone safe.
I would like to thank everyone who made this possible!
Thank you for taking the time to review Sunrise of Bassett. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming her back in the future, if her requirements change.
Mum had a great stay at Sunrise. I think it was a rewarding change of scene, especially with the activities and meeting new people. Being able to visit made such a difference. Thanks to all the staff for taking care of mum.
Thank you for taking the time to review Sunrise of Bassett. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming her back in the future if her requirements change.
There is plenty of entertainment and things to do for the more active.
Our team here at Sunrise of Bassett are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.
They have managed the virus very well with no recorded cases.
Here at Sunrise of Bassett we have worked hard to ensure all of residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
My mother has been in Sunrise of Bassett for 5 months, arriving just before the lockdown started. We chose it because we knew that she could no longer live independently and would need nursing care. We are very happy with the level of care, cleanliness and positive atmosphere. I would strongly recommend the whole staff - the activities, the reception, the housekeeping, the catering, and the care staff, as they all give excellent service.
At Sunrise of Bassett our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home.
I have been here for three years now. I came because I knew I wanted more care than I have been having before. I am very pleased with the arrangement here with care, cleanliness and I would strongly recommend the housekeeping, catering, care staff as they all give excellent service.
Our dining team will be thrilled with your lovely comments. Here at Sunrise of Bassett, we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
The team is so wonderful and helpful.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bassett and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
Sunrise goes above and beyond to make a real 'home' and not feel like a care home, whilst providing solid care and safety. It feels like a five-star hotel. Food, refreshments and care all first class.
Here at Sunrise of Bassett, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Southampton Manor Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Southampton Manor Care Home - Avery Collection.
Meet the Team (4)

I have worked in the care sector for 20 years, 17 as a Registered Manager, going on to become Regional Manager for Southern Services for a further two years with the same Company.
To further my knowledge in care I then took a role as Operations Manager for a domiciliary care company which I very much enjoyed although I realised over a period of time that the interaction with families and residents was something I missed hugely so decided to go with my heart and back into a care home environment.
I am very focused on providing the highest standard of care here at Southampton Manor, an environment where the resident is at the centre of all we do and building on a sense of community for those who live, work and visit the home.

I have been here since September 2011, starting off as a care manager, I have always been involved in supporting our residents with their daily activities. I really enjoy coming to work each day knowing that I am able to make a difference to our residents lives nurturing their mind, body and spirit. I have always felt passionate to encourage equality within our community by finding the residents activities suited for their individual needs by adapting activities, giving them the opportunity to demonstrate their knowledge and talents.
We arrange various special events, entertainment and trips out of the community each week. We also encourage and support our residents to plan and organise their own activities whether it be hobbies or interests we will ensure a successful experience.

My journey as Dinging Service Coordinator here started in July 2019. I am very privileged to have joined a professional team of Chefs, Dining Staff, Catering staff, and the whole of the Bassett team, who have helped me to settle into my role.
In My 36 years as a Chef and Catering Manager I have never worked in the care sector. I am enjoying learning new skills every day. I have however worked in many different areas of the hospitality industry. Won awards, cooked and served for Royalty. I spent 12 years in Spain as Head Chef for a very busy Fish and Steak Restaurant, so with that in mind I hope to share my knowledge and experience to enhance what is already and exceptionally first class service. By providing an exclusive, comfortable environment for residents to enjoy high quality, fresh, flavoursome, nutritionally balanced food. I look forward to the challenge, and achieving all my goals here.

I joined the Signature at Bassett team in October 2019 as a Support Worker and quickly progressed within the home to a Covid Coordinator role and then successfully secured the role of Maintenance Coordinator. I have since become the Client Liaison Manager for Southampton Manor. Prior to working with the adult care sector, I worked for local Government & Housing Associations in a variety of roles within the Housing and Homelessness sector.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southampton Manor Care Home - Avery Collection to verify any information. View our terms and conditions. Southampton Manor Care Home - Avery Collection has an Enhanced Service -more info.