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Alexandra Care Home

46 Alexandra Road, Hemel Hempstead, Hertfordshire HP2 5BP
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Myself and the family will be forever grateful to all the hardworking and dedicated staffJulie D(Daughter of Resident/Service User)
Alexandra Care Home, Hemel Hempstead
staff have without exception been informative, helpful and professional.Ian S(Brother of Resident/Service User)
Alexandra Care Home, Hemel Hempstead
It's a fantastic team effort from the outset: carers, nurses, kitchen staff and managementS B(Daughter-in-law of Resident/Service User)
Alexandra Care Home, Hemel Hempstead

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes visiting family members convenient and stress-free.

In addition to long-term care, Alexandra also offers respite care, providing short-term stays for those needing extra support or recovery after illness or surgery. This service also gives caregivers...  

Care Provided by Alexandra Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,500
Residential Dementia CareFrom £1,450From £1,500
Nursing CareFrom £1,450From £1,500
Nursing Dementia CareFrom £1,450From £1,500

Contact Alexandra Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gina Gadek(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (76)

Alexandra Care Home Reviews (84)

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9.7

Alexandra Care Home has a Review Score of 9.7 (9.729) out of 10, based on 26 reviews in the last 2 years. Over all time Alexandra Care Home has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Paul H (Son of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

Both in her brightest hour and in her darkest hours of pallative care, my wife has been cared for so kindly and considerately by Alexandra Care Home. If a hospital offer you a transfer to Alexandra, take it like a shot. The rooms are large, bright and airy. The staff are outstanding and the meals are so good. My wife was on the nursing floor and I have to say that she was nursed brillinatly and that I , as her carer, was also cared for.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you, Paul, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Alexandra Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from M W (Son of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

I am well happy with the care my mum has been getting at Alexandra Care and it is nice to know she is in safe hands as my mum is now 100 years old.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we continue to succeed.

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Review from P F (Wife of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience
The staff are really caring and friendly, and look after my husband really well, they also welcome visitors at all times. The home is clean, and they also welcome visitors at all times.

The home is clean and well maintained.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we continue to succeed.

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Review from L F (Sister of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

I am very happy with the way the care home is run. Whenever I visit my sister, there is always some activity going on and all residents are invited to join in. The rooms are always clean and tidy. Everyone who works there are friendly and always answer any questions we have. My sister is so happy there.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your sister and getting to know you.

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Review from Phil C (Husband of Resident) published on 3 December 2025 Submitted via Postal Card
Overall Experience

I was very happy that my wife was accepted by Alexandra Care Home to provide care. The carers all deliver very good services and manage challenging behaviour while respecting dignity. Residents are encouraged to participate in activities. The building is very well maintained and is always clean. Security is also well managed. The manager and administration are very helpful and keep me informed about how my wife is doing.

Reply from Gina Gadek, Home Manager at Alexandra Care Home
Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your wife and getting to know you.
Kindest Regards

Gina

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Review from Sheila P (Sister of Resident) published on 20 November 2025 Submitted via Website
Overall Experience
My sister was accepted to this care home for early onset dementia. She also had challenging behaviour so I am very happy that this care home felt they could meet her needs. They have been tolerant - my sister is calmer and has settled down.
The staff are all very helpful and dedicated which leads to a friendly environment. Even though the residents are suffering with dementia and the like, the staff bring warmth and fun when they do activities bringing out the best in the residents to interact.

If I have a concern I feel able to say what this is. I think the staff make every effort to make my sister feel at home. I have peace of mind knowing she is in good hands. I am grateful that the staff have the knowledge to help my sister to enjoy, as much as she is able, her new home.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.

Kind Regards

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Review from D J (Wife of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

Very satisfied with all the care, appearance, facilities and my husband's wellbeing. My father was in this home in 2019-2020, again, he was well cared for, but this home is in much better management and the facilities and especially the decor, has much improved.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It is an absolute pleasure taking care of your husband and getting to know you. Kindest Regards

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Review from Pauline S (Wife of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

I have found the care and the staff very caring and my husband is in a much better and happier condition than he was. If he is poorly, they pick up on his condition and react very quickly. I'm very pleased and satisfied with his care.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback, we strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Peter M (Son of Resident) published on 29 May 2025 Submitted via Postal Card
Overall Experience

My mother was there for her last 8 years. I never had cause for concern for her welfare. The staff were always friendly & helpful. I was kept informed of anything that happened to her. The home in general and her own room were always clean and in good order.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you. We wish you all well for the future. Kindest Regards

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Review from Mel S (Daughter of Resident) published on 24 April 2025 Submitted via Website
Overall Experience

Although a short palliative/end of life stay, we as a family cannot fault the level of care our mum received. All of the staff were extremely caring and friendly towards family and friends and when the time came, were compassionate and respectful. We would highly recommend this care home xx

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.

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Review from Lisa D (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience

The care & dignity my dad was given was outstanding. Also me & family were looked after so well. I can't thank your staff enough even though my dads stay was short. Your staff are an absolute credit to your home. Thank you all so much for all the love & support.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so happy that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Pauline H (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience

It was lovely to see how much effort was given by staff when communicating with mum. Even on the days that mum found it difficult to respond they never gave up communications between staff and family was open and honest. Great to see. Mum deteriorated quickly and in her final few days staff showed empathy, respect and understanding. We were allowed to stay with mum in her final hours and staff were compassionate and very kind to us. It is a wonderful competent staff team. Thank you to everyone that looked after mum so efficiently.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.

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Review from Malcolm H (Son of Resident) published on 25 March 2025 Submitted via Website
Overall Experience
My dad was admitted to Alexandra Care Home in late January 2025, suffering from advanced dementia and inoperable cancer. I was very pleased with the standard of care provided to him; the team were compassionate, professional and patient. His room and en-suite were always spotlessly clean, and the staff were very attentive. Although he couldn't partake, there were activities for the residents every day, but for the most part he was allowed to remain in his room whenever he wanted to.
On arrival, the staff were always very friendly and welcoming, knew our names, and were always able to update us on how he had been since the previous day's visit. When he finally passed, everyone was sympathetic and kind.

Thank you all - carers and administrators - for looking after Dad in his final days, for caring, and for making him comfortable and dignified.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a good experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from Ashleigh J (Granddaughter of Resident) published on 18 February 2025 Submitted via Website
Overall Experience

All staff went above and beyond to provide my nan with exceptional care. Very kind and compassionate with family and other needs that needed to be met, never too much trouble to contact anyone. Rooms and facilities were always clean and well kept! From careers to management and administration I can't thank you enough for the care you gave my nan, especially in her final days!

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your relative and getting to know you all. We wish you all well for the future.

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Review from Grete T (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card
Overall Experience

The staff are very welcoming. My mam is dressed and clean and her room is tidy. Carers look after the patients all the time.

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Review from K E (Relative of Resident) published on 7 February 2025 Submitted via Postal Card
Overall Experience

The staff are always welcoming and greet you with a smile regardless of how busy they are. Key staff are aware of all issues related to the personal care of the individual concerned, for us, this is important that they care enough to know what is important.

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Review from Dawn G (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Very pleased with the care and attention my mother receives at Alexandra Care Home, the staff are very professional supportive and caring. All the staff from management, care staff and cleaners are extremely helpful.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from Jackie P (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
I just wanted to take the time to say a massive thank you to all the wonderful staff at Alexandra Care Home for the fantastic care you gave to my mum during her stay with you. It was first class.
The welcoming smile from each and every member of staff, the "Hello, how are you?". Always being kept informed of every detail. Arranging video calls when we were unable to visit during Covid restrictions. Being sent photos of activities mum was taking part in and seeing her smiling. It all gave us confidence that she was being truly cared for at the highest level.
The care and compassion that was shown to me and my family when Mum passed away at the weekend was beautiful. Thank you so much.
You are all amazing people who work extremely hard.

Thank you for making the last few years of my mum's life comfortable and happy.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Review from M C (Daughter of Resident) published on 16 January 2025 Submitted via Website
Overall Experience

The staff were so kind to my dad right up to his passing. My sisters and I were very grateful that Dad was so well supported, respected and cared for during his time at Alexandra House and the head nurse on the Dementia and Nursing Care floor was absolutely lovely, compassionate and efficient in her role. Thank you to everyone who looked after Dad, you were great!

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your dad and getting to know you all. We wish you all well for the future.

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Review from Julie P (Daughter of Resident) published on 25 December 2024 Submitted via Website
Overall Experience

The care for my dad was wonderful from everyone in the home. Such a lovely feeling to know after each visit I could go home knowing he was being so well looked after by them all. Thank you for everything you have done.

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and we're pleased to hear that we succeeded.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 August 2022
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Alexandra Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Alexandra Care Home.

Meet the Team (4)

Gina Gadek
Gina GadekJob Title:Home Manager

“We are a strong team, and our priority is the resident’s happiness and peace of mind. Families really like the stability of the team with plenty of long-term, enthusiastic and warm staff to greet them.”

Julie Webb
Julie WebbJob Title:AdministratorJoined: 2012
Julie started working at Alexander Care Home in 2012 previously working in various roles in care. She started in domestic, moved onto carer and senior carer, team leader and finally offered the role of the administrator in 2003.
She has professional qualification in Level 2 & 3 in Care.
Level 2 in Business Admin and completed train the trainer in phlebotomist, housekeeping, dementia.
Julie believes that to be good in her role she needs to be a good communicator and build relationships.
Her favourite part of her working day is not knowing what challenges face her and how sheI will resolve them, and reassuring families if distressed.
Outside of work Julie enjoy arts and crafts and reading. I am very family orientated so family time is very important to me, it is a big part of her life.

When asked 'what do you enjoy about working at Alexander she said 'I feel part of an excellent team and feel we all work well together and help each other problem-solve.'

Renata Szegedi
Renata SzegediJob Title:Clinical Lead NurseJoined: 2012
Renata has worked at Alexander since 2012. Previously Renata worked as a RGN.
She feels you need to be competent, hard-working, have good communication skills and first aid training to be good in her role.
The favourite part of her working day is making the residents feel happy and comfortable after I’ve done my job.
Her biggest career highlight to date is when the families appreciate the hard work Nurses and the carers are doing.
Outside of work Renata enjoys shopping, coffee with my friends, family programs or just relaxing alone and writing.

The thing she most looks forward to is is working with my team in my unit and other units, we are all such a happy team!

Dini Lukose
Dini LukoseJob Title:Advanced Care Pratictioner

I believe my ability to take initiative and being observant makes me good at my job. I enjoy spending time with residents from diverse backgrounds and cultures. I believe I enrich their lives by making their stay more comfortable and enjoyable. In addition, I consider myself an approachable and reasonable person.

Frequently Asked Questions about Alexandra Care Home

What types of Care is Alexandra Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alexandra Care Home have?

There are 76 Single Rooms.

What are the Facilities & Services at Alexandra Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Alexandra Care Home to the centre of Hemel Hempstead?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Care Home to verify any information. View our terms and conditions. Alexandra Care Home has an Enhanced Service -more info.