Forest Care Village Elstree & Borehamwood

10/20 Cardinal Avenue, Borehamwood WD6 1EP

Forest Care Village Elstree & Borehamwood, Borehamwood, Hertfordshire
Forest Care Village Elstree & Borehamwood, Borehamwood, Hertfordshire
Forest Care Village Elstree & Borehamwood, Borehamwood, Hertfordshire

Forest Care Village, of Elstree and Borehamwood, is a modern independent care accommodation that has been purpose-built to lead the way with state-of-the-art care for people requiring specialist long-term care and rehabilitation.

The service, though giving users all the access they need to carers' expertise and personalised care packages, is designed to allow it occupants to achieve an independent and fulfilling day-to-day lifestyle.

Residents with dementia are also welcome and the village has its own physiotherapy suite and hydrotherapy services, with rehabilitation facilities that are overseen by NHS professionals.

Group: Forest Healthcare

Person in charge: Wendy Lawther (Operational Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 178 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Autism/ASD • Cancer Care • Cerebral Palsy • Challenging Behaviour • Epilepsy • Head/Brain Injury • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Schizophrenia • Spina Bifida & Hydrocephalus • Stroke

Admission Information: All referrals and enquiries accepted. All referrals will have an assessment prior to admission.. Ages from 18 to 100.

Single Rooms: 178

Rooms with ensuite WC: 178

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Forest Care Village Elstree & Borehamwood: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Forest Care Village Elstree & Borehamwood has a Review Score of 9.2 (9.191)

The Review Score of 9.2 (maximum of 10) for Forest Care Village Elstree & Borehamwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Forest Care Village Elstree & Borehamwood in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.798 for Forest Care Village Elstree & Borehamwood is calculated as follows: ( (143 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.393 Points relating to the number of positive Reviews for Forest Care Village Elstree & Borehamwood is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 35.6 positive Reviews (178 registered maximum number of service users ÷ 5). 14 Reviews ÷ 35.6 Target = 0.393

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Forest Care Village Elstree & Borehamwood?

  • Extremely LIKELY
    11
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Forest Care Village Elstree & Borehamwood

  • Resident / Service User
    10
  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1

Busy place but things get done. I am fine with the service I am receiving. No complaints and those I do moan about get attention fairly rapidly.
So to summarise, no complaints, we all go through the same procedure here.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has been in Forest Care Village for two months referred through the NHS, we are so happy we are hoping to continue using this care home for the next three months self-funding. She has been so well looked after, the staff are really lovely, caring and very polite. The home is spotlessly clean and the food is freshly cooked. Everyone has such a positive outlook on life, there are plenty of activities and the home is just off the high street in Borehamwood so there are lots of opportunities for taking the resident out for some shopping or a coffee. There is a 24 hours reception so visiting times are not restricted. If you are concerned for your loved one you can call anytime for an update and the resident can call you too, nothing is too much bother. Mum is recovering slowly, the carers are helping her to achieve her goal, coming to live me.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are very caring and helpful. There are lots of activities to get involved with, with the lifestyle team.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Quite a pleasant place to live. Staff are friendly.
Any problems are dealt with quickly.
Food is good. Lots of activities like bbq in summer and music often.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The food is very tasty sometimes and I like the bed and my bedroom.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff care much - Games and writing plays.
Support from the manager (still present).
Enjoy writing and library visits (regular basis)

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Due to an accident at work, I needed to enter Forest Care Village. The care and consideration I was given by all members of the team was excellent. In very difficult and unfamiliar circumstances. I felt listened to and cared for. My wishes and opinions were considered during my stay and met when possible. My experience in Forest Care Village was very positive.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The room was very comfortable, as was the bed. It was good to have ensuite facilities and to have a wheelchair available whenever we wanted to take mum out.
The food was good especially the salads.
The staff were all very friendly, the physiotherapists were encouraging and the carers very helpful, especially with foot washing.
Mum enjoyed her stay but was pleased to go home.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

First class care and attention provided for my mother. I cannot recommend highly enough.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Was very happy my wife was in Forest Care. She was looked after really well.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am glad I am in here with all the staff and management.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care home.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

People care for me and I am happy to live here.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff have been very supportive and has kept me feel reassured where I was going through some crisis. Food is very good and care is very good. They help me whenever I need help, especially with personal care.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was in Forest Care for approx three and a half months. She had dementia and terminal cancer. I live 300 miles away and the staff would always update me if they had any concerns and when I rang every day they were always very cheerful and would tell me in detail how mum was and what she had eaten/done etc. The nurses and carers took fantastic care of her and all her needs were met. In her last few months of life mum was very content and happy here.
Even as mum was passing away a nurse rang and put the phone to her ear so i could speak to her as she died. I cannot thank that member of staff enough for that.
A huge thank you to all the carers and nurses on Avalon that took care of mum. I would highly recommend this home to anyone.

How likely would you be to recommend Forest Care Village Elstree & Borehamwood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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