Forest Care Village Elstree & Borehamwood

10/20 Cardinal Avenue, Borehamwood WD6 1EP
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9.8 109 Reviews
  • Forest Care Village Elstree & Borehamwood, Borehamwood
Welcome to Forest Care Village Care Centre in Borehamwood, Hertfordshire. The modern facility offers 24-hour nursing care for adults with life-long physical conditions, particularly those with Acquired Brain Injuries and neurological conditions and24 hour nursing care for those aged 65 and over.

The home is blessed with a dedicated team of nursing and support staff that provide high-quality, person-centred care within a homely environment. They work in partnership with visiting therapists to offer short and long-term placements, palliative, respite and post-operative care.

The purpose-built facility comprises 178 bedrooms, all with en-suite facilities; a large physiotherapy suite; music and sensory facilities and courtyard sensory gardens. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home.

While the home's bedrooms provide a tranquil area to rest and relax, the modern communal lounges offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the guest entertainers or simply recline in front of their favourite film.

At Forest Care Village, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of their activities take place within the home environment and include art workshops, handicrafts, garden parties, and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Fore Care Village's residents enjoy the wider community with a thriving high street, independent shops and local park all within a short distance.
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Care Provided by Forest Care Village Elstree & Borehamwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 178 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1429
  • Self-Funded Residential Dementia Care: from £1429
  • Self-Funded Nursing Care: from £1429
  • Self-Funded Nursing Dementia Care: from £1429
  • RESPITE Self-Funded Residential Care: from £1429
  • RESPITE Self-Funded Residential Dementia Care: from £1429
  • RESPITE Self-Funded Nursing Care: from £1429
  • RESPITE Self-Funded Nursing Dementia Care: from £1429

These prices are only a guideline, please contact Forest Care Village Elstree & Borehamwood to find out the exact price for your requirements.

Contact Forest Care Village Elstree & Borehamwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Forest Care Village Elstree & Borehamwood to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fran Keating (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (178)
  • Single Rooms with Ensuite Wet Room (140)

Forest Care Village Elstree & Borehamwood Reviews (109)

9.8

Forest Care Village Elstree & Borehamwood has a Review Score of 9.8 (9.768) out of 10, based on 29 reviews in the last 2 years.
Over all time Forest Care Village Elstree & Borehamwood has 109 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Forest Care Village Elstree & Borehamwood
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Review from J T (Mother of Resident) published on 9 May 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
The nurses, carers and therapists are really nice and caring but the management is not brilliant because they keep getting rid of staff to save money. Also, the equipment is not very good in the Gymn. If you are looking for intensive therapy for your relative this is not the place. Many residents have
nearly walked out because they have nobody at the reception after 6pm. Also if you have an emergency on a weekend or after 6 on weekdays nobody answers. This place is driven by profits.
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Review from Sandra F (Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here a long time. Everyone is nice and friendly. I like to help others with craft activities. My care is good and I am treated with respect and kindness. I enjoy my meals very much and enjoy my time with other residents and staff enjoy my family visiting me.
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Review from M H (Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming and everybody friendly. Lots of entertainment going on. Lovely caring and friendly.
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Review from C F (Daughter of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very caring, always very helpful. I know she is very safe here so I do not have to worry.
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Review from A B (Daughter of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was placed here after a fall for recovery. At first, she was treated very kindly, but towards the end of her stay she became more of a 'nuisance'. I came to visit several times mid-morning to find her still in her nightwear and not having had a shower, waiting for some help. When she said
she was tired at the end of the afternoon instead of being encouraged to have a little snooze in her chair, she was put to bed at 6pm, which resulted in her waking up in the middle of the night. This was very disorientating for her. Although we brought in enough clothes for at least 10 days she rarely had clean clothes in her wardrobe/chest of drawers. I felt that she was not treated with much dignity overall, although a few of her carers were outstanding.
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Review from Jenny J (Respite Resident) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At first, extremely reluctant to enter Forest Care Village but on arrival was greeted with great warmth. Rooms were pleasant and many safety precautions were obvious. Only quibble - no access to lighting from bed - very annoying when wanting the toilet. Food is very good but I dislike unsalted food
and found it hard to get hold of salt sachets. The care was faultless with carers on hand 24/7 to attend to my needs, big or small. The cleanliness is faultless and the friendliness never falters.
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Review from J H (Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here a long time, and I am very happy. I don't feel lonely because there are things to do most days - making things - singers coming in. Even bingo is quite fun! Sometimes we go on trips. Even with Covid things, have been going on. We have physio sometimes.
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Review from D G (Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the care home and the treatment I get from the staff.
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Review from S H (Respite Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I have been impressed by the level of care and concern from the management down to the carers and cleaners. I have received physio input every working day and over six weeks have progressed from a useless lump who had to have everything done for her to an almost independent being. I have been
very comfortable (maybe a little warm at times) and have enjoyed joining in the various activities if only to help those less able. The quality, variety, and presentation of the food have been exemplary and give us all something to look forward to every day.
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Review from Anna S (Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. Good atmosphere. Everybody is kind and caring.
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Review from Patrick M (Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the care I am getting. I am happy with the entertainment on offer. The food is good.
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Review from J H (Respite Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've been in Forest Care Village for a month now for rehab having spent a fortnight in hospital following an accident. I have found that the overall care, cleanliness, food and kindness have all been excellent. The only comment I would make is that at times I have waited quite a while (in excess of
forty minutes) for a carer to respond to me pressing my call button. This is not a regular occurrence but I wonder if it indicates that on some shifts there are insufficient carers on duty. But I do have to repeat that management, nurses, carers and housekeepers have all been great during my stay - thank you!
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Review from J R (Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed with the care home most of the staff are very good.
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Review from V A (Mother of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good
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Review from Margaret P (Sister of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We received a very warm and professional welcome. There is a great warmth from every member of staff. Our every need was met with kindness. My brother felt like he was in his own home. The staff and manager are truly amazing.
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Review from P S (Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy staying here it is easy going, the staff are friendly and courteous. I like the trips out and the entertainment is excellent. Everyone including fellow residents makes you feel welcome and they all are a friendly bunch. Would recommend staying here to everyone.
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Review from S G (Resident) published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is excellent.
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Review from Asger A (Cousin of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the friendliness and cleanliness of this facility. The staff, starting from the manager to the nurses and kitchen staff are doing tremendous work.
Keep it up.
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Review from Mark O (Son of Resident) published on 19 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received excellent care and support in the short time she was at Forest Care Village. The staff were always very attentive and treated mum in a kind and supportive way. Forest Care Village has been very helpful in mum's last weeks allowing the family to visit outside of normal visiting times
and allowing us a high degree of flexibility. Staff and management are very approachable dealing with requests as needed. On numerous occasions, mum told us that she was happy and well looked after.
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Review from Jeanette E (Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here, I've made some friends. Staff are very kind, classes are very good and to learn more. I can have tea since I am a very sociable person. I enjoy the company in the atrium and smoking area. And the management is very good and helpful.
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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Forest Care Village Elstree & Borehamwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Forest Care Village Elstree & Borehamwood is calculated as follows: ( (325 Excellents x 5) + (16 Goods x 4) ) ÷ 341 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.815 Points relating to the number of positive Reviews for Forest Care Village Elstree & Borehamwood is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 178 registered maximum number of service users is 35.6. 29 Positive Reviews ÷ 35.6 = 0.815
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Momarr

Momarr Camara

Job Title: Home Manager Joined: 2025

I am the Home Manager of Forest Care Village and have over 20 years in the care industry, with 10 years at the managerial level. I am delighted and proud to be leading a very dedicated team at Forest Care Village. Our vision as a team is to provide an excellent service to our residents and families by valuing, respecting and caring for each and every person with dignity and respect.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Forest Care Village Elstree & Borehamwood to verify any information. View our terms and conditions. Forest Care Village Elstree & Borehamwood has an Enhanced Service - more info.