Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years,...
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years, leads an effective and stable staff group. This, and exceptional in-house training, ensures a skilled and responsive care team to meet the changing individual needs and expectations of every resident. With a caring and compassionate team, where nothing is too much trouble to help residents settle into their new home, the family ethos and the warm relationships the staff achieve are greatly valued by both residents and visitors.
Westgate House has some highly attractive and charming themed day areas in which to relax or socialise; these include the Garden Café – a firm favourite for those who like to enjoy a coffee and chat with the morning paper, the Cinema room, a Reminiscence room, and Café Pierre. Comfortable bedrooms have their own ensuite toilets and washbasins and the home’s showers and bathrooms are newly refurbished.
There are a number of outdoor spaces including a sensory courtyard for residents to benefit from and a separate garden for spending time with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes a natural ventilation system, wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact Westgate House Care Centre for full pricing details and T&Cs.
Contact Westgate House Care Centre to confirm what's included and get a personalised quote:
Westgate House Care Centre has a Review Score of 9.7 (9.749) out of 10, based on 84 reviews in the last 2 years.
Over all time Westgate House Care Centre has 366 reviews.
All the staff are excellent. Attend to all his needs. All very polite and kind.Cannot fault them. Husband is very happy here.
All the staff are excellent. Attend to all his needs. All very polite and kind.Cannot fault them. Husband is very happy here.
It truly means a lot to hear that your husband is happy and well cared for. Our team takes great pride in providing attentive, compassionate support, and your feedback is incredibly appreciated.
We couldn't be happier with the amazing care my nan receives. All of the staff are friendly, caring, helpful and nothing is too much trouble. They have a lovely cheerful manner. Her room is always clean and the food is fresh and varied.
We couldn't be happier with the amazing care my nan receives. All of the staff are friendly, caring, helpful and nothing is too much trouble. They have a lovely cheerful manner. Her room is always clean and the food is fresh and varied.
We are absolutely delighted to hear how happy you are with the care your nan receives. Our team takes great pride in creating a warm, friendly, and supportive environment, so it's wonderful to know that their caring approach and cheerful manner have made such a positive difference.
Your...
We are absolutely delighted to hear how happy you are with the care your nan receives. Our team takes great pride in creating a warm, friendly, and supportive environment, so it's wonderful to know that their caring approach and cheerful manner have made such a positive difference.
Your feedback truly means a lot to us, and we will be sure to share your lovely comments with the whole team. Thank you again for your support.
Our mum Shirley was a resident for three months. The care she received at Westgate House was fantastic and the staff were caring, personal and could not have done any more for our mum. they provided great food, entertainment and a friendly atmosphere.They looked after our mum with respect and...
Our mum Shirley was a resident for three months. The care she received at Westgate House was fantastic and the staff were caring, personal and could not have done any more for our mum. they provided great food, entertainment and a friendly atmosphere.They looked after our mum with respect and dignity right to the end.Thank you to Sanan, Nora, Shibs and Jan for their support of mum and our family.
We are truly honoured that you chose Westgate House to care for your mum, and it means a great deal to hear that her time with us was filled with compassion, respect and dignity. Providing a warm, supportive and friendly environment for both residents and their families is incredibly important to...
We are truly honoured that you chose Westgate House to care for your mum, and it means a great deal to hear that her time with us was filled with compassion, respect and dignity. Providing a warm, supportive and friendly environment for both residents and their families is incredibly important to us, so we are pleased that this was reflected in Shirley's care.
On behalf of everyone at Westgate House, thank you again for your thoughtful feedback. It was a privilege to care for Shirley, and we send our warmest wishes to you and your family.
I was looked after very well. Thank you.
I was looked after very well. Thank you.
Thank you for your kind review. We're so pleased to hear that you felt well looked after. Our team is dedicated to providing compassionate care and support, so it's wonderful to know that your experience reflected this. Your feedback is greatly appreciated and will be shared with the team.
We are incredibly grateful to everyone at Westgate Nursing Home. From the very beginning, the care and compassion shown to our dad, Arthur, has been outstanding. Every carer is amazing - kind, patient, and genuinely caring. Seeing Arthur's face light up when he sees them says it all. Since moving...
We couldn't be happier with Arthur's care and feel completely reassured that he is in the best possible hands. - Susan, Julie & Jane
Thank you so much for your incredibly kind and thoughtful review. We are so pleased to hear how well Arthur has settled in since joining us from North Middlesex University Hospital, and that you've seen such a positive improvement in his wellbeing. Knowing that his face lights up when he sees our...
Thank you so much for your incredibly kind and thoughtful review. We are so pleased to hear how well Arthur has settled in since joining us from North Middlesex University Hospital, and that you've seen such a positive improvement in his wellbeing. Knowing that his face lights up when he sees our team is the greatest compliment we could receive - that's exactly the kind of relationship we strive to build with every resident.
Your recognition of our carers, nurses, reception, housekeeping, activities team and management will be shared with them all. Our entire team works hard to create a warm, welcoming and engaging environment, and it's wonderful to know that this gives you peace of mind and makes every visit a pleasure.
Thank you for placing your trust in us to care for Arthur. It is a privilege to look after him and to support your family.
Thank you to all the staff at Westgate House. Staff very helpful and treated me with dignity. I have achieved a lot here re: my mobility but still yet a long way to go. But thanks to the physiotherapy department I am well on my way. Thank you all.
Thank you to all the staff at Westgate House. Staff very helpful and treated me with dignity. I have achieved a lot here re: my mobility but still yet a long way to go. But thanks to the physiotherapy department I am well on my way. Thank you all.
Thank you so much for your wonderful review and for taking the time to share your experience at Westgate House.
We are truly pleased to hear that you felt treated with dignity and found our team helpful and supportive throughout your stay. Providing compassionate, respectful care is at the heart...
Thank you so much for your wonderful review and for taking the time to share your experience at Westgate House.
We are truly pleased to hear that you felt treated with dignity and found our team helpful and supportive throughout your stay. Providing compassionate, respectful care is at the heart of everything we do.
It's especially encouraging to hear about the progress you've made with your mobility. Your determination, alongside the support of our physiotherapy department, is a fantastic combination. While we understand there may still be a journey ahead, we're delighted to know you feel well on your way.
We will be sure to share your kind words with the entire team-they will mean a great deal to everyone. Wishing you continued progress and success in your recovery.
The care home was selected by the hospital but it turned out to be a good choice. The management, receptionists and carers were always polite, friendly, helpful and treated us and mum with respect. Mum was unable to join in with many of the activities so I can't really comment on those. We were...
The care home was selected by the hospital but it turned out to be a good choice. The management, receptionists and carers were always polite, friendly, helpful and treated us and mum with respect. Mum was unable to join in with many of the activities so I can't really comment on those. We were happy with the care that mum received and appreciate the help given to us by the Home Manager.
We're really pleased to hear that, although the home was initially selected by the hospital, it turned out to be a positive choice for you and your family. Your kind words about our management team, receptionists and carers mean a great deal - we always aim to treat every resident and their loved...
We're really pleased to hear that, although the home was initially selected by the hospital, it turned out to be a positive choice for you and your family. Your kind words about our management team, receptionists and carers mean a great deal - we always aim to treat every resident and their loved ones with warmth, dignity and respect.
We're also glad you felt supported by the Home Manager throughout your Mum's stay, and that you were happy with the care she received.
I came to Westgate House for rehabilitation after mini stroke and pneumonia and the care I have received during my stay was excellent. All the staff were kind, caring and helpful at all times and treated me with respect. Physiotherapy staff were professional, patient and understanding and helped...
Thank you every one, I can recommend this rehabilitation and care home highly.
We're delighted to hear that you received excellent care during your rehabilitation stay at Westgate House, and that our team supported you with kindness, respect and compassion throughout.
It's especially lovely to hear your progress in such a short time - arriving unable to walk and leaving...
We're delighted to hear that you received excellent care during your rehabilitation stay at Westgate House, and that our team supported you with kindness, respect and compassion throughout.
It's especially lovely to hear your progress in such a short time - arriving unable to walk and leaving just two weeks later walking to the car with a frame is a fantastic achievement. Our physiotherapy team will be so proud to know their support, patience and encouragement helped you regain your strength.
Thank you again for your recommendation. We wish you continued recovery and all the very best for the future.
Following a fall and admission to hospital for 25 weeks I was discharged into the care of Westgate where I learnt to walk, cook, self care etc. In that time I was there (4 weeks) + went from not being able to do anything to being able to function, nearly back to normal. The OT and physio staff were...
Following a fall and admission to hospital for 25 weeks I was discharged into the care of Westgate where I learnt to walk, cook, self care etc. In that time I was there (4 weeks) + went from not being able to do anything to being able to function, nearly back to normal. The OT and physio staff were instrumental in this progress and forever grateful to Debs and Caroline. The cares and nursing team were always very kind to me.
We're truly delighted to hear how far you progressed during your time with Westgate following such a long hospital stay. To go from not being able to do anything to being able to walk, cook, and manage your self-care again in just four weeks is an incredible achievement - and you should be very...
We're truly delighted to hear how far you progressed during your time with Westgate following such a long hospital stay. To go from not being able to do anything to being able to walk, cook, and manage your self-care again in just four weeks is an incredible achievement - and you should be very proud of yourself.
We're especially pleased to hear that our OT and physiotherapy team played such an important role in supporting your recovery. Debs and Caroline will be deeply touched by your kind words, and we will ensure your thanks are passed on to them.
Thank you also for recognising the care and nursing team. Compassion, kindness and encouragement are at the heart of what we do, and it means a great deal to know you felt supported throughout your stay.
Wishing you continued strength and progress in your recovery - and thank you again for trusting Westgate with your rehabilitation and care.
I came in here in a bad state after a fall, dislocating right shoulder, and fracturing left shoulder. The rehab team have been great. They have rebuilt my confidence and look forward to a new life. Overall the staff have been great; very professional.
I came in here in a bad state after a fall, dislocating right shoulder, and fracturing left shoulder. The rehab team have been great. They have rebuilt my confidence and look forward to a new life. Overall the staff have been great; very professional.
We're so pleased to hear that the rehabilitation team has been able to support you through such a difficult time and help rebuild your confidence. Knowing that you are now looking forward to the next chapter is truly rewarding for...
Thank you very much for taking the time to share your experience.We wish you all the very best as you continue your recovery and move forward.
I found that my stay at Westgate care home was very pleasant. The staff were very friendly and prepared to help with any problems that arose. Well done.
I found that my stay at Westgate care home was very pleasant. The staff were very friendly and prepared to help with any problems that arose. Well done.
Thank you for taking the time to share your feedback. We're delighted to hear that you found your stay at Westgate Care Home pleasant and that our team were friendly and helpful whenever you needed support.
Your kind words mean a great deal to our staff, who work hard to ensure everyone feels...
Thank you for taking the time to share your feedback. We're delighted to hear that you found your stay at Westgate Care Home pleasant and that our team were friendly and helpful whenever you needed support.
Your kind words mean a great deal to our staff, who work hard to ensure everyone feels comfortable and well cared for. Thank you again for your review and best wishes from all of us at Westgate.
We found the care from Westgate toward Bill was amazing. Staff were kind and understanding. Staff maintained Bill's dignity throughout his stay. Staff also looked after us as a family as well with kindness and understanding. Bill had a peaceful, dignified passing thanks to the staff on duty....
We found the care from Westgate toward Bill was amazing. Staff were kind and understanding. Staff maintained Bill's dignity throughout his stay. Staff also looked after us as a family as well with kindness and understanding. Bill had a peaceful, dignified passing thanks to the staff on duty. Special thanks to all 1st Floor staff and management, admin and cleaners.
Thank you so much for taking the time to share such a heartfelt review. We are truly honoured that Bill was in our care and that you felt supported during such an important and emotional time.
It means a great deal to us to know that our team treated Bill with the dignity, kindness, and respect...
Thank you so much for taking the time to share such a heartfelt review. We are truly honoured that Bill was in our care and that you felt supported during such an important and emotional time.
It means a great deal to us to know that our team treated Bill with the dignity, kindness, and respect he deserved, and that you as a family felt cared for as well. Providing compassionate, person-centred care at the end of life is something we hold very close to our values.
Your special thanks to the 1st Floor staff, along with our management, admin team, and cleaners, will be shared with them all - they will be deeply touched to know the difference they made.
On behalf of everyone at Westgate, please accept our sincere condolences and our gratitude for trusting us with Bill's care.
Very well taken care of
Very well taken care of
Thank you for your kind feedback. We're really pleased to hear that you felt very well taken care of - that is always our priority.
I found the home and all personnel very helpful understanding and kind. They are all very patient and endeavor to please as much as possible.
I found the home and all personnel very helpful understanding and kind. They are all very patient and endeavor to please as much as possible.
We're delighted to hear that you found our home welcoming and our team helpful, understanding, and patient. Providing compassionate, person-centred care is at the heart of what we do, and it means a great deal to know this has been your experience. Your feedback truly encourages our team. Thank you for taking the time to share it with us.
We was so happy with my husband's care while he was at Westgate. Each and every member of staff whatever their status showed care and empathy. Physio was very good and the team interactions were made fun while at the same time beneficial to my husband. Tessa on reception and the young lady at...
We was so happy with my husband's care while he was at Westgate. Each and every member of staff whatever their status showed care and empathy. Physio was very good and the team interactions were made fun while at the same time beneficial to my husband. Tessa on reception and the young lady at weekends were very friendly and welcoming. Management and social care kept me and my husband updated and reassured at all times. A lovely place to be.
Thank you so much for your wonderful feedback. We're truly delighted to hear that your husband received such compassionate care and that our team made his time at Westgate so positive and engaging. It's heartening to know that every member of staff-from our care and physio teams to reception and...
Thank you so much for your wonderful feedback. We're truly delighted to hear that your husband received such compassionate care and that our team made his time at Westgate so positive and engaging. It's heartening to know that every member of staff-from our care and physio teams to reception and management-helped you both feel supported, informed, and welcome. We'll be sure to share your kind words with Tessa and the weekend team, who will be thrilled to know their warmth made a difference. Your appreciation means so much to us, and we wish you and your husband all the very best.
Lovely clean room includes private toilet/wash facilities. Seating for visitors. Kind staff who do not complain when you press the alarm for assistance. Downside when busy periods are inevitable for fast response. Hospital air beds uncomfortable in the point of becoming painful. All chairs too low...
Lovely clean room includes private toilet/wash facilities. Seating for visitors. Kind staff who do not complain when you press the alarm for assistance. Downside when busy periods are inevitable for fast response. Hospital air beds uncomfortable in the point of becoming painful. All chairs too low for taller people. Excellent physio equipment and physiotherapist, hairdresser and allowed to have a short trip out to access needed services. Personal body cleaning done with respect by both male and female carers. Can leave things no fear of being taken. Well managed clothes washing.
Thank you so much for taking the time to share your thoughtful feedback. We're delighted to hear that you found your room clean and comfortable, and that our team treated you with kindness and respect. It's also great to know you appreciated our physiotherapy services, hairdresser, and the...
Thank you so much for taking the time to share your thoughtful feedback. We're delighted to hear that you found your room clean and comfortable, and that our team treated you with kindness and respect. It's also great to know you appreciated our physiotherapy services, hairdresser, and the opportunity to enjoy short trips out. We understand that response times can occasionally be affected during busy periods, and we're continually working to ensure we provide prompt assistance whenever it's needed. We also appreciate your comments about the air beds and seating - your feedback helps us identify where improvements can be made to enhance comfort for all our residents. Thank you once again for your kind words and constructive feedback. We're pleased that you felt safe and well cared for during your stay.
I came to Westgate House for rehabilitation after an operation to repair two broken bones in my ankle. During these eight weeks, my every need has been catered for with only one or two exceptions. I have been treated with great kindness and sympathy; the staff working efficiently and professionally...
I came to Westgate House for rehabilitation after an operation to repair two broken bones in my ankle. During these eight weeks, my every need has been catered for with only one or two exceptions. I have been treated with great kindness and sympathy; the staff working efficiently and professionally throughout. From the receptionist to the laundry and cleaning staff, to the managers from nurses to the carers, the physiotherapist and her helper, as well as the events organiser, everyone has been a part of the team. A traumatic event has proved to be so rewarding.
Thank you so much for your lovely words. We're so pleased to hear that your time at Westgate House helped you through your recovery and that our team made you feel supported and cared for along the way. It means a lot to know that everyone - from our reception and housekeeping teams to the nurses,...
Thank you so much for your lovely words. We're so pleased to hear that your time at Westgate House helped you through your recovery and that our team made you feel supported and cared for along the way. It means a lot to know that everyone - from our reception and housekeeping teams to the nurses, carers, physiotherapist, and activities organiser - played a part in making your stay a positive experience. We'll be sure to share your kind feedback with the whole team. Wishing you all the very best as you continue your recovery at home.
Wife went in from hosptial after a fall and a blood clot, which left her unable to walk. The physio team were fantastic, giving her plenty of their time. After a few weeks, she was up and walking, all be it with a frame. After being home a few days, she now walks with me, just holding her hand and...
Wife went in from hosptial after a fall and a blood clot, which left her unable to walk. The physio team were fantastic, giving her plenty of their time. After a few weeks, she was up and walking, all be it with a frame. After being home a few days, she now walks with me, just holding her hand and no frame. This would not have been possible without their patience and kindness.
We're delighted to hear about the progress your wife has made since her stay with us. Our physiotherapy team will be so pleased to know that their patience, care, and support made such a positive difference to her recovery. It's wonderful to hear she is now walking with you at home - what an incredible achievement. We wish you both all the very best for the future.
My brother is cared for very good. He is taken care of with great attention.
My brother is cared for very good. He is taken care of with great attention.
Thank you so much for your kind words. We're delighted to hear that your brother is being cared for with such attention and compassion. Our team is dedicated to providing the highest standard of care, and it's wonderful to know this is reflected in your experience. We truly value your feedback and trust in us.
Would recommend to others.
Would recommend to others.
Thank you for your recommendation, we truly appreciate you taking the time to leave a review.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
For Tony, a resident at Westgate House Care Centre in Ware, Arsenal has been part of his life for more than seven decades. Now, after years of following the club...
There are no upcoming events for Westgate House Care Centre.
There are no accreditations posted yet for Westgate House Care Centre.
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and...
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.
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