Woodlands View Care Home

Magpie Crescent, Stevenage SG2 9RZ
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9.7 165 Reviews
  • Woodlands View Care Home, Stevenage
Woodlands View Care Home, situated in Poplars, provides residential, nursing and nursing dementia care to older people in a kind and inclusive setting.

Each member of the team is dedicated to providing the kindest care to every resident. Prioritising dignity and choice, care services are designed to enhance residents' lives, empowering them to live as independently as possible safe in the knowledge that a caring team is always on hand.

The setting itself continues this trajectory, designed with wheelchair accessibility as well as many other amenities to promote independence, Woodlands View is a place which residents are proud to call home. Recently refurbished, the lovely sitting rooms are the perfect spot to relax, catch up on TV or enjoy the company of fellow residents. Meanwhile, the delightful landscaped garden and patio offers a great alternative for the warmer months.

The dining areas are the catering team's playground. Here, they express their creativity to offer varied menus that are as nutritious as they are delicious. They work hard to make sure that meal times are enjoyable for residents, with something to suit everyone, and are always happy to cater for visiting loved ones too.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1437

These prices are only a guideline, please contact Woodlands View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Miranda Mead (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Woodlands View Care Home Reviews (165)

Total of 165, showing 1-20
9.7

Woodlands View Care Home has a Review Score of 9.7 (9.652) out of 10, based on 34 reviews in the last 2 years. Over all time Woodlands View Care Home has 165 reviews.

Overall Experience

  • 120
  • 42
  • 2
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  • 0

Date Published

165
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Review from L C (Daughter of Resident) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Woodlands for a respite stay, which we extended because she clearly benefitted from the input we were unable to provide at home. The consistent rota of carers was warm and welcoming to Mum and the whole family from the outset. Nothing was too much bother - the cheery, good- humoured way
things are done there made a difficult set of circumstances seem easier. They took a keen interest in her wellbeing and were very perceptive about her needs. She, initially, had reservations about not having an en suite, which is the only downside, but that was increasingly irrelevant as her stay progressed. When mum had a medical incident requiring an ambulance, it was reassuring to have such a compassionate and efficient carer stay with her all the way through. Our experience has been entirely positive and I wish I could name the individuals who made it so.

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Review from E M (Daughter of Resident) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum was only at the home for a very short time the staff showed empathy, compassion and kindness and were wonderful with her. Within days they had her up, washed and dressed and sitting in a chair - something hospital staff had said would never happen. Mum was looking forward to having her
hair done, nails painted and seeing the chiropodist and after many months was feeling more positive about life which is completely down to the staff. Sadly she passed suddenly and didn't get to experience the leisure activities at the home which were also excellent. A special thank you also to the Managers who went above and beyond helping in the battle to get mum discharged from an out of county hospital and the support that they offered us as a family.

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Review from Lyn R (Wife of Resident) published on 13 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my husband gets. Always plenty of staff on hand and always polite. Good food and activities for the residents. I know he will always be cared for and any problems they contact me.

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Review from I B (Wife of Resident) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well looked after. Management listen to concerns and try to implement suggestions. Activities run centrally are good.

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Review from T H (Daughter of Resident) published on 2 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been staying in residential respite care at Woodlands for three weeks now. We had hit a bit of a crisis point and had no choice about where a bed would be available . We landed so luckily here! The care is beyond brilliant. Every member of staff is kind and respectful. The team work well together
and clearly all get on well which makes for a happy atmosphere. It feels like kindness and love wrap around you as you enter. Mum gets to choose to have a cooked breakfast, or whatever she wants, and it is made fresh for her. The menu choices and quality of food are good.
Mum did have a stay in a different rehabilitation/respite home last year and the care was nothing like as good as the care at Woodlands. I had been worried about her going into respite because of that previous experience. The wonderful team at Woodlands have restored my faith in care homes!
If I were to need to live in a care home myself, I would choose Lucas House at Woodlands and I know that I would be happy.

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Review from D W (Son of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for the care, compassion and dignity shown to my mum during such a tender and difficult time. From the moment she arrived at Woodlands View, it was clear she was in the most loving hands. The manager is nothing short of amazing, kind, professional and deeply devoted
to ensuring every resident is treated with warmth and respect. Her entire team is wonderful, every carer, nurse and staff member has treated Mum with gentle attention and me with kindness and support.

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Review from M M (Mother-in-law of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service provided for my mother-in-law.
I am able to go home and relax to know she is GREAT hands
The staff are very accommodating and attend to every need
I have never had a problem and if there is ..it odes get seen to/dealt with ASAP
The food is of good standard
The toom is always
very clean as well as the washin facilities...

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Review from Kevern M (Nephew of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff excellent care and patience carried out. My mind was at ease when I left. Highly recommend to anyone having doubts. Proper care home! Communication is also very easy. The facilities are well kept

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Review from T E (Grandson of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On my 1st visit to see grandad I was happy to see how comfortable and relax he was.
It is a very nice place with lovely kind caring staff. my grandad loves it Would definitely recommend others needing a similar care service.

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Review from M M (Granddaughter of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands View have gone above and beyond for my Granddad. The staff are amazing. They have created a wonderful relationship with my granddad and my granddad is genuinely happy. Thank you to all the staff at Woodlands View

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Review from S K (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lucas House where mum is happy and stable. Would be good if one carer could speak the same language, especially as here and a couple of staff in the other houses, would give me piece of mind knowing mum could talk and convey her concerns. We visit daily, however, it must still get lonely for her. 3
staff members in particular are fabulous and we are so happy with the care they give her.

Reply from HC-One Limited, Administrator at Woodlands View Care Home

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mother receives. At Woodlands View we are very fortunate to have a dedicated and diverse staff team so, following your mention of communication we will discuss this request with the community that your mother lives on to see if we can achieve this for you.

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Review from Rita C (Wife of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was recently in the Care Home and myself and family couldn't have been more pleased with them. The staff were wonderful and very caring and we were very appreciative of the standard of care my husband received.

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Review from Glennis M (Wife of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very helpful and pleasant, they relate well to the residents, and genuinely seem to care. I like the idea of having different houses for different levels of care, and the fact residents are taken to different houses to meet residents for coffee morning.

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Review from June H (Friend of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good and caring.

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Review from D W (Friend of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home a very pleasant place. The staff are always very friendly and polite. The friend that I visit is perfectly happy to be there, he is at home.

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Review from S A (Wife of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Woodlands View Nursing Home for a year now. Having cared for him previously I fully understand how much care goes into keeping him healthy and clean. Care is expensive, but when the fee is broken down it is less than £8 an hour. I visit twice every day and he is always clean and
quite content. Having Parkinson's and dementia he needs a lot of looking after. I love the day that I can visit any time. When he arrived last December he had been in and out of hospital and was in a bad state when he arrived. The care home has got him back to a normal weight and he can now live a lot longer because of the wonderful care he gets.

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Review from Michelle R (Daughter of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's care since he moved in last August has been fantastic.
The manager's office, staff, carers have all been very supportive. They always resolve situations to their highest ability.
My dad is always clean, tidy and well-dressed.
He is always happy when I go in. Everything I have asked for
has been done.
Thank you.

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Review from B S (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with everything. Mum is extremely well looked after - everyone is welcoming and very kind. No complaints at all.
Thank you everyone for looking after Mum so well and for giving her a wonderful 100th birthday party.

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Review from Daniel C (Brother of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother's stay at this home was the result of an emergency admission to the hospital. He was discharged after recovery for a period of respite. He was made welcome, despite a resistance to residential care with, as he saw it, a loss of independent living! He has been looked after very well, the staff
taking a real interest in him and promoting a sense of independence whilst at the same time, ensuring he is clean, well-fed, hydrated, and properly supported in taking his medication. The home staff and the manager, in particular, have kept the family informed of progress, reflecting, that in other circumstances he would like to stay at the home. It is pleasantly situated with easy country walking close to hand. The socialising (e.g. at meal times), has been encouraging my brother to better manage his drift from isolation, as well as supporting his independence. He can engage or disengage to the degree he is comfortable with. We are very happy with the home and its services.

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Review from N D (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is extremely hard when a parent has to move out of his/her home and into a care facility. I dreaded entering the home to visit my mum but I was pleasantly surprised. The whole atmosphere was warm and inviting which is down to the wonderful, hard-working staff that go out of their way to make family
welcome and the residents feel safe and loved. Since being in the home, my mum has flourished and improved so much. She engages in fun activities and enjoys the amazing food. I feel relieved that she is in a very safe and nurturing environment.

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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Woodlands View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.652 for Woodlands View Care Home is calculated as follows: ( (273 Excellents x 5) + (110 Goods x 4) + (12 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 396 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands View Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (0)

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Frequently Asked Questions about Woodlands View Care Home

What types of Care is Woodlands View Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands View Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Woodlands View Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands View Care Home to the centre of Stevenage?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands View Care Home to verify any information. View our terms and conditions. Woodlands View Care Home has an Enhanced Service - more info.