Woodlands View Care Home

Magpie Crescent, Stevenage SG2 9RZ
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9.6 167 Reviews
  • Woodlands View Care Home, Stevenage
Woodlands View Care Home, situated in Poplars, provides residential, nursing and nursing dementia care to older people in a kind and inclusive setting.

Each member of the team is dedicated to providing the kindest care to every resident. Prioritising dignity and choice, care services are designed to enhance residents' lives, empowering them to live as independently as possible safe in the knowledge that a caring team is always on hand.

The setting itself continues this trajectory, designed with wheelchair accessibility as well as many other amenities to promote independence, Woodlands View is a place which residents are proud to call home. Recently refurbished, the lovely sitting rooms are the perfect spot to relax, catch up on TV or enjoy the company of fellow residents. Meanwhile, the delightful landscaped garden and patio offers a great alternative for the warmer months.

The dining areas are the catering team's playground. Here, they express their creativity to offer varied menus that are as nutritious as they are delicious. They work hard to make sure that meal times are enjoyable for residents, with something to suit everyone, and are always happy to cater for visiting loved ones too.
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Care Provided by Woodlands View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1437

These prices are only a guideline, please contact Woodlands View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Miranda Mead (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Woodlands View Care Home Reviews (167)

9.6

Woodlands View Care Home has a Review Score of 9.6 (9.593) out of 10, based on 31 reviews in the last 2 years.
Over all time Woodlands View Care Home has 167 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodlands View Care Home
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Total of 167, showing 41-60
Review from Jonathan G (Grandson of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excluding the first week, safeguarding stopped me visiting my nan (cruel and brutal and not your fault). The staff here are very courteous and clearly work well together as a team (both day and night staff). The home is well-cleaned and the grounds are beautiful, the only thing missing outside is a
bin for litter and cigarette ends.
Bless all the kind, compassionate staff at this care home for the wonderful care you provide, pity I couldn't help you to help my nan from the beginning.
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Review from S F (Daughter of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind and caring staff who provide high-quality care and are always ready to help and advise. Mum is well cared for and happy. Her room is tidy, clean and bright.
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Review from Kim S (Daughter of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We needed some respite care but needed the reassurance that Mum would be well cared for and safely looked after. I am delighted with the care Mum received while in Lucas House. Every member of staff was professional, kind and friendly. We will be highly recommending this home and Mum will be returning
in the future. Well done team Lucas and the management team.
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Review from Dean G (Son of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise enough both the staff and general quality of care provided by this care home. Mum only stayed for some three weeks in nursing dementia, but she was treated exceptionally well. Staff are professional, well-trained and courteous at all times. Visitors are welcomed and encouraged to visit.
The accommodation is good and clean. Nothing was too much trouble. I would highly recommend this care home.
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Review from David F (Son of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From her first days in Woodlands View, it was clear to me that Mother would be getting the attention she needs. Carers at Woodlands have been so helpful and kind. They treat Mum with care, patience and respect and this has eased her into life in the home. They're also working to preserve Mum's remaining
physical and mental capabilities. It is a great relief to know that she is in such good hands.
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Review from B Y (Sister of Resident) published on 28 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is very happy here. It's well run with attentive staff and very clean. What more could I ask for, for my lovely brother. Thank you to all the staff.
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Review from Matthew L (Son of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care provided to my mother surpassed my expectations. The energy and enthusiasm from the caring team is second to none. The carers always seem to go the extra mile to ensure the residents feel safe and happy. The management team are also very approachable and available to listen to any
concerns or queries. An excellent care home that provides a great experience for all residents.
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Review from Christopher W (Son of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and approachable. Looking after my mum very well. Sandwiches are always fresh and the food looks good.
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Review from J G (Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is brilliant.
I am very happy here.
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Review from Martyn L (Husband of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be both friendly and professional in all their dealings with my wife and my family. The level of care was first-class and consistent. The residence was well-maintained and clean.
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Review from D Y (Son of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living 200 miles away and not being able to visit as much as we would have liked, we can't thank the staff enough for their care of Mum. We had regular calls keeping us informed of Mum's health and care. We were updated straight away on any medical issues and any treatment needed.
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Review from Sarah C (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Woodlands View Care Home for approximately eight weeks. She is very happy and her health and well-being have significantly improved. The staff are very friendly and professional. They always have time to talk to residents and visitors. The property is well-presented and spotlessly
clean. The food is plentiful and of good quality. There is plenty of opportunity to socialise if desired in the very pleasant lounge and staff are always available to help. I would highly recommend Woodlands View Care Home.
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Review from Jackie C (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been amazing in caring for my mother, who now has advanced dementia. They take the time to get to know the residents as well as their families. They are excellent at communicating with me regarding my mother's condition. Recently it was my mother's birthday; they made the day really special
with a cake and banners. She is very well looked after here.
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Review from M D (Cousin of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my relative has been a resident at Woodlands View, she has made excellent progress. She has gained weight, been given a varied diet and is looking really well. She is well cared for and has been given lots of opportunities to socialise with other residents as well as take part in regular, stimulating
activities to improve her quality of life. Staff are always supportive and attentive and always make time to tell us how my relative is doing and are there for the family if we have any concerns.
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Review from Sharon T (Daughter of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived in Wellfield for approximately two years and has been extremely happy all of that time. The care she receives from all the staff is wonderful. Each and every one of the staff shows nothing but kindness towards the residents. I feel that mum is in a very safe and happy environment. This
in turn helps me cope with dealing with her dementia and everything that goes with it. Thank you.
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Review from T F (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff here very caring and if I ask them anything they are extremely helpful and prompt.
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Review from C G (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my dad is excellent. The staff are helpful when I need to ask any questions. They go above and beyond to make everything comfortable for my dad. The entertainment is really good, they take time with all residents. Activities are different each day. The staff dress up on occasion which
is entertaining. You need to be special people to work with people who have dementia and they all are. Keep up the good work, the food is good and there is always a drink to hand.
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Review from S I (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are really friendly and helpful.
There is a nice atmosphere at the home.
Mum is very happy with her care.
Can't fault the staff, and feels safe.
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Review from Una S (Daughter of Resident) published on 25 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Wellfield House for about six weeks now and we cannot believe the positive change in him. The staff are absolutely amazing, there is always laughter and lots of smiles. My dad has told us that he is really happy here. We don't live in the UK but now we can go home knowing he is happy
and is being cared for by a fabulous team. Wellfield House is an amazing place full of happiness. Thank you!
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Review from M P (Resident) published on 25 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Up to now (2 weeks) my experience has been very good, the staff are willing to help with my problems.
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Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Woodlands View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.593 for Woodlands View Care Home is calculated as follows: ( (230 Excellents x 5) + (115 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 361 Ratings = 4.593
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands View Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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