Woodlands View Care Home

Magpie Crescent, Stevenage SG2 9RZ
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9.7 165 Reviews
  • Woodlands View Care Home, Stevenage
Woodlands View Care Home, situated in Poplars, provides residential, nursing and nursing dementia care to older people in a kind and inclusive setting.

Each member of the team is dedicated to providing the kindest care to every resident. Prioritising dignity and choice, care services are designed to enhance residents' lives, empowering them to live as independently as possible safe in the knowledge that a caring team is always on hand.

The setting itself continues this trajectory, designed with wheelchair accessibility as well as many other amenities to promote independence, Woodlands View is a place which residents are proud to call home. Recently refurbished, the lovely sitting rooms are the perfect spot to relax, catch up on TV or enjoy the company of fellow residents. Meanwhile, the delightful landscaped garden and patio offers a great alternative for the warmer months.

The dining areas are the catering team's playground. Here, they express their creativity to offer varied menus that are as nutritious as they are delicious. They work hard to make sure that meal times are enjoyable for residents, with something to suit everyone, and are always happy to cater for visiting loved ones too.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1437

These prices are only a guideline, please contact Woodlands View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Miranda Mead (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Woodlands View Care Home Reviews (165)

Total of 165, showing 61-80
9.7

Woodlands View Care Home has a Review Score of 9.7 (9.652) out of 10, based on 34 reviews in the last 2 years. Over all time Woodlands View Care Home has 165 reviews.

Overall Experience

  • 120
  • 42
  • 2
  • 1
  • 0

Date Published

165
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132

Review from D W (Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time I have been here, I can't praise the staff, and everyone else I have had contact with, enough. People and staff bend over backwards to help in any way they can. They all work so hard.

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Review from Colin M (Son of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident and was made to feel very welcome. The staff are very kind, understanding, friendly, and above all, professional.

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Review from T G (Day Care) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care that I have seen my mum receive in this first week of being at Woodlands View has been really good. Everyone treats her with care and respect. She is comfortable and well looked after. I feel at ease knowing that she is in safe hands.

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Review from Joanne W (Sister-in-law of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is very happy in Woodlands View. Her life here is perfect! She used to worry all the time about her medications and how much she ate and drank with each dose. She consulted her watch every few minutes. Now she praises the care home staff, who always remember all of her needs, and the
staff are very solicitous to all residents.

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Review from Susan H (Daughter of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He has received excellent care, and all the staff are considerate and caring. We are kept up to date regularly, and any concerns are always dealt with promptly.

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Review from Brian C (Son of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellently managed and a great care home.

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Review from Mark D (Son of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, very caring to my father, and always keep me informed. The home's administrator has been outstanding in every aspect of my father's care and administration.

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Review from S F (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been at Woodlands View Care Home for a couple of weeks but we are very happy with how he has settled in. He is enjoying all the food! The staff are all lovely and Dad says he is looked after very well.

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Review from L Y (Daughter of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and have kept us up to date with Mum's health.

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Review from Anita C (Niece of Resident) published on 12 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We like the home very much and the staff seem nice.

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Review from Barbara C (Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No bad points from carers, all good friends. The food is very good. I am happy to be back.

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Review from Sandra J (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always happy with the care and support Mum gets. She seems to enjoy the staff's company and is always having a smile for the sisters who run the house. Although happy and satisfied with the care and attention Mum gets, I do feel her room is tired and could do with some TLC. I am kept well informed about
any changes to Mum which helps me relax.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodlands View Care Home

Thank you for your kind feedback regarding the care your mum receives.
Woodlands View is currently undergoing an extensive refurbishment programme to uplift the home. During this process, we will endeavour to decorate your mum’s room.
We are grateful for your feedback as this has helped us to make some more improvements at Woodlands View.

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Review from Bernadette H (Daughter-in-law of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the staff and home. They go above and beyond their duties.

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Review from M M (Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is good. The carers are nice. I am happy here.

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Review from J K (Husband of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home, care is excellent.

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Review from Terry O (Son of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is excellent and knowing that Mum receives the care needed is a great relief.

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Review from K A (Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am fortunate to be here in the home, very well taken care of.

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Review from Sharon E (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff. They know their residents well and nothing is too much trouble. My mum is very well looked after and cared for. Woodlands View is a wonderful care home and I have great comfort in knowing my mum is well cared for.

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Review from Beverley P (Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is excellent here and the staff are very helpful, anything you need they do it straight away. The food is not bad and the atmosphere is excellent.

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Review from P W (Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with everything

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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Woodlands View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.652 for Woodlands View Care Home is calculated as follows: ( (273 Excellents x 5) + (110 Goods x 4) + (12 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 396 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands View Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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