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Woodlands View Care Home

Magpie Crescent, Stevenage, Hertfordshire SG2 9RZ
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Woodlands View Care Home, Stevenage
Woodlands View Care Home, Stevenage
Woodlands View Care Home, Stevenage

Woodlands View Care Home, situated in Poplars, provides residential, nursing and nursing dementia care to older people in a kind and inclusive setting.

Each member of the team is dedicated to providing the kindest care to every resident. Prioritising dignity and choice, care services are designed to enhance residents' lives, empowering them to live as independently as possible safe in the knowledge that a caring team is always on hand....  

Care Provided by Woodlands View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,530From £1,684
Nursing CareFrom £1,772From £1,943
Nursing Dementia CareFrom £1,764From £1,943

Contact Woodlands View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Elena Chelea (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Woodlands View Care Home Reviews (167)

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9.2

Woodlands View Care Home has a Review Score of 9.2 (9.217) out of 10, based on 18 reviews in the last 2 years. Over all time Woodlands View Care Home has 167 reviews.

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Showing 167 reviews matching selected criteria
Review from K M (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card
Overall Experience

The home is lovely, clean and bright. The staff are happy and helpful and treat the residents with dignity.

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Review from J M (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card
Overall Experience

I am very pleased with the care my mum has been given. At times it seems the staff are rushed off their feet. My mum is on end of life care and is treated with such kindness. I think a little extra care could be taken with the upkeep of her room, as some times it could do with a clean.

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Review from K H (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card
Overall Experience

The care home was ok except some facilities were not good: - visitor toilet dirty - laundry ruined some of Mum's clothes and some items of clothing were never returned, even though we personally labelled them - carers were very good but inadequate number of staff meant that Mum was left and not attended to when needing toileting - meal times were rushed, again due to lack of staff.

Reply from Clare Sheehan, Careline Advisor at Woodlands View Care Home

Thank you for your kind words regarding the care your Mother received during her stay at Woodlands View, we have shared your positive feedback with the Team. We appreciate any feedback we receive and are always keen to act upon any concerns raised. We are sorry that you felt the cleanliness was not...  

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Review from C S (Daughter of Resident) published on 15 October 2019 Submitted via Postal Card
Overall Experience

My mother was a resident from February 2019 - September 2019, until she sadly passed away. The staff were always kind and compassionate right until she passed. They do a wonderful job, even though they are all under tremendous pressure due to not enough staff. This desperately needs to be addressed as mistakes can be made, and it's not the blame of the caring staff when this happens.

Reply from Tracy Hardy, Careline Team Leader at Woodlands View Care Home

Thank you for your kind words regarding the care your Mother. We have shared your positive feedback with the Team. We appreciate any feedback we receive and are always keen to act upon any concerns raised. Our staffing levels are regularly reviewed to ensure Resident needs are met in the most...  

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Review from E G (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

My family and I were extremely pleased with the care and kindness shown to our Mother when she was no longer able to live alone. The staff at Woodlands View treated her with respect and compassion, ensuring she was made comfortable at all times. Communication between ourselves and the home's staff was excellent and much appreciated, given I live abroad. Thanks to them, our Mother lived until she was 90 years old.

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Review from Susan L (Daughter-in-law of Resident) published on 13 September 2019 Submitted via Postal Card
Overall Experience

My Mother in Law has been at Woodland View since August 2018. She recently passed away on August 21st 2019. She has always been treated with compassion and us, as a family, have always been treated with great kindness and respect. The care came to the fore for the last week of her life. The staff (day and night) at Wellfield House were amazing. Thank you all so much.

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Review from Mike W (Son of Resident) published on 23 August 2019 Submitted via Postal Card
Overall Experience
Woodlands View has been an excellent experience for dad. The staff have made life as bearable as possible for someone who has been bed-bound since his arrival, by their caring and gentle approach, which has always been tailored to Dad as an individual. A first-class experience.

Some staff members, in particular, go over and above at all times and are all phenomenal.

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Review from Karole J (Resident / Service User) published on 20 August 2019 Submitted via Postal Card
Overall Experience
My activities lady is the most wonderful and caring activities lady possible.
Always ready with advice and encouragement.

I am lucky to have her.

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Review from S H (Son of Resident) published on 25 July 2019 Submitted via Postal Card
Overall Experience
My mother has been cared for in Astonbury House for over two years.
I live in Devon and come to visit with my father (who attends daily), four days probably every 6 weeks.
It saddened us that some of the staff were moved to other houses, who would then have the benefit of excellent care staff.
Our main worry was that the high standard of care we had experienced would be lowered.

I think we should give enormous thanks that the nominated individual and her staff, old and new, have again 'raised their game'. Well done.

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Review from Cheryl E (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience
There is no doubt that this is a good care home. First and most importantly is the wonderful staff who treated Mum with dignity and compassion.
Their patience and kindness made Mum's last months peaceful. They also gave me support and kept me informed.
I visited Mum daily and the staff were always welcoming. I cannot praise enough the carers who helped Mum and my family through her final hours. Mum's room was cosy and quiet; we could visit her at any time and help feed her.

Some updating of wc's would be good but this is an excellent care home.

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Review from Angela R (Friend of Resident) published on 22 May 2019 Submitted via Postal Card
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Staff extremely helpful and happy and made our family very grateful. Can't thank you enough.

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Review from Amy H (Resident / Service User) published on 22 May 2019 Submitted via Postal Card
Overall Experience

This review applies to a relationship built up between the Activities Leader in this establishment and myself. The Activities Leader is very caring and friendly and appears to treat all who come into her orbit with insight and real interest. She undertakes many tasks alongside her "amenities" role. Appears cheerful, happy, loving to all she deals with, residents and staff.

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Review from Patricia B (Resident / Service User) published on 18 March 2019 Submitted via Postal Card
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The home is a lovely place. The residents are happy. They could not be better looked after. Good food and plenty of it. Staff are very friendly and they do all they can to help the residents.

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Review from B B (Respite Resident) published on 1 March 2019 Submitted via Postal Card
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As a temporary resident for 3 weeks, I have been very impressed with the services provided and would certainly recommend this complex.

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Review from Deborah B (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card
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Staff are always friendly. Place is always clean and tidy. Dad is taken good care of.

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Review from Julie J (Daughter of Resident) published on 2 January 2019 Submitted via Website
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My Mum was discharged from hospital for recuperation at Woodlands View after a bout of pneumonia. She had been deteriorating whilst in hospital and became bedbound. We had reservations as she had spent time previously in another care home but we found the kindness and care of all staff to be of a high standard. Mum did continue to deteriorate during her stay and sadly passed away but the staff treated her with dignity and had plenty of time for us too, keeping us fully informed and supporting us during a difficult period. I highly recommend Woodlands View for a family feel.

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Review from Jack P (Resident / Service User) published on 14 December 2018 Submitted via Postal Card
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I got very good care and attention during my brief stay at this care home.

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Review from J A (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience
We have found Lucas House at Woodlands View to be friendly and the majority of the staff are professional and good at their jobs. The physios and rehab staff have been excellent and patient.

As well as being kind and professional to the patient, they are also good with all the visiting family and friends.

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Review from Sharon B (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
I cannot praise the staff here, they are so kind not only to my dad but all of us.
My dad was so poorly but I felt that the staff treated him as if he was family.

I was told that this home was good but oh my goodness I've been left humbled by sheer kindness. Thank you all.

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Review from Peter W (Respite Resident) published on 11 October 2018 Submitted via Postal Card
Overall Experience
I am 93, and since 2009 have suffered several severe falls, which necessitated admittance to hospital.
On this last occasion after 4/5 weeks before returning home I was offered a recuperative NHS physiotherapy period at Woodlands View Care Home as I had been gradually losing my confidence of being outside without assistance.
I must admit I was hesitant of acceptance, 'Care Home'?
This was probably the best choice I have made.
Wonderful staff, several nationalities, excellent food, care, perfect treatment, cleanliness and kindness.

Thank you all and God Bless at Lucas Ward.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (24) & Events (0)

News
  • 18 Feb 2026

    Woodlands View Care Home in Stevenage, Hertfordshire, was filled with love, laughter and romance as residents and their partners enjoyed a special Valentine’s Day dinner, celebrating meaningful connections and togetherness....

  • 18 Feb 2026

    Woodlands View Care Home in Stevenage, Hertfordshire, was filled with love, laughter and romance as residents and their partners enjoyed a special Valentine’s Day dinner, celebrating meaningful connections and togetherness....

  • 16 Feb 2026

    Residents and staff at Woodlands View Care Home in Stevenage are celebrating an extraordinary love story this Valentine’s Day, as residents Sheila and John Aldrin mark an incredible 66 years...

Upcoming Events

There are no upcoming events for Woodlands View Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Woodlands View Care Home.

Meet the Team (0)

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