I was delighted to receive so much care and attention that I was able to return homeJean H(Resident / Service User)
I was delighted to receive so much care and attention that I was able to return homeJean H(Resident / Service User)
Orchard House Care Centre, part of Barchester Healthcare makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round the clock and also skilled in care and support for physical disabilities and dementia.
All staff are a committed team who work hard to ensure that provisions are tailored to the individual resident, while allowing them to make the most of...
Orchard House Care Centre, part of Barchester Healthcare makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round the clock and also skilled in care and support for physical disabilities and dementia.
All staff are a committed team who work hard to ensure that provisions are tailored to the individual resident, while allowing them to make the most of a relaxed and homely atmosphere. The ground floor of the home has five separate communal areas for residents to enjoy at their leisure and choice. There are three garden, encompassing a sensory garden, courtyard garden and wildlife garden with accessible enclosed decking area where residents can sit and hopefully catch a glimpse of the local red squirrel family. In 2017 the home won the 'Wight in Bloom' for the sensory beach garden.
All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.
The aim is to meet all residents’ needs whether short or long-term, living up to a reputation for quality that Barchester homes have earned.
Contact Barchester Orchard House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Orchard House Care Home for full pricing details and T&Cs.
Barchester Orchard House Care Home has a Review Score of 9.8 (9.799) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Orchard House Care Home has 117 reviews.
Overall Orchard House Care Centre cares for my godfather well. However, when the manager is away on holiday etc. There should be a visible deputy in place. Also, I have noticed that not all visitors sign the visitor's book. At weekends I think there should be a manager on duty.
Overall Orchard House Care Centre cares for my godfather well. However, when the manager is away on holiday etc. There should be a visible deputy in place. Also, I have noticed that not all visitors sign the visitor's book. At weekends I think there should be a manager on duty.
Thank you for taking the time to review our lovely home. As General Manager, if I am not in the home, I am always contactable should any issues/concerns arise. I am often in at evenings and weekends and am happy to meet with you at a specific time and date to suit you to discuss issues relevant to...
Thank you for taking the time to review our lovely home. As General Manager, if I am not in the home, I am always contactable should any issues/concerns arise. I am often in at evenings and weekends and am happy to meet with you at a specific time and date to suit you to discuss issues relevant to your relative. There is always a senior nurse in charge of each of our 3 units for you to liaise with regarding your concerns. My nurses are very experienced and will be capable of dealing with concerns raised and will contact me if the need arises.
I have been told this is because many residents need 2 carers to move them. If this is the case, I feel...
I have been told this is because many residents need 2 carers to move them. If this is the case, I feel these needs should be considered by management when dealing with staffing issues.
Thank you for taking the time to review our wonderful home. As part of the ongoing regulation provided by CQC, staffing levels are reviewed and our current inspection with CQC raised no issues in relation to staffing levels. Last minute sickness by staff can cause issues and I am working closely...
Thank you for taking the time to review our wonderful home. As part of the ongoing regulation provided by CQC, staffing levels are reviewed and our current inspection with CQC raised no issues in relation to staffing levels. Last minute sickness by staff can cause issues and I am working closely with my staff so they understand the importance of alerting the management at the earliest opportunity if they are unable to attend for their rostered shifts so that cover can be organised in a timely manner.
Mum's improvement in 3/4 weeks whilst at The Orchards has been amazing. She has more confidence, received physio care and is being well looked after. The staff are so friendly and caring to the residents and welcoming to the family. Being invited on the Quarr Abbey outing was fantastic and the...
Mum's improvement in 3/4 weeks whilst at The Orchards has been amazing. She has more confidence, received physio care and is being well looked after. The staff are so friendly and caring to the residents and welcoming to the family. Being invited on the Quarr Abbey outing was fantastic and the sing-a-long was great!!!
Thank you for taking the time to review our friendly and caring home. The activities we provide for all our residents is so important as it ensures that not only do we give good nursing care but, we ensure that social activities are high on our long list of priorities. My Lifestyle team is amazing...
Thank you for taking the time to review our friendly and caring home. The activities we provide for all our residents is so important as it ensures that not only do we give good nursing care but, we ensure that social activities are high on our long list of priorities. My Lifestyle team is amazing with copious amounts of enthusiasm and this ensures that our activities programme is robust and focussed. I will ensure I communicate this lovely review to them.
All the staff were so helpful, cheerful and kind. We looked at other nursing homes on the mainland and Orchard House was by far the nicest. Aren't we lucky to have it on the Isle of Wight.
All the staff were so helpful, cheerful and kind. We looked at other nursing homes on the mainland and Orchard House was by far the nicest. Aren't we lucky to have it on the Isle of Wight.
Thank you for your lovely review and I am so glad to hear that you felt our nursing home is the best on the island. My staff and I work extremely hard to try to be the best and it is lovely that it is recognised.
As a family we feel that the care Mum receives is below the minimum standard. There are never enough carers on duty and staff are always complaining that they are short staffed. This has a direct impact on the residents.
As a family we feel that the care Mum receives is below the minimum standard. There are never enough carers on duty and staff are always complaining that they are short staffed. This has a direct impact on the residents.
Very good. Staff cheerful and helpful. Lovely clean rooms, full access for wheelchair to all areas.
Very good. Staff cheerful and helpful. Lovely clean rooms, full access for wheelchair to all areas.
Thanks for your lovely review Jeff. It was a pleasure to meet both you and your lovely partner and I hope that you are doing well now that you are back at home.
My godmother's clothes keep going missing including new bras. I would expect the home to help mark up her jumpers and underwear etc seeing as this is an issue and it is. I have raised this three times with the staff and nothing has happened. A carer was also rude to my godmother. Your mobile phone...
My godmother's clothes keep going missing including new bras. I would expect the home to help mark up her jumpers and underwear etc seeing as this is an issue and it is. I have raised this three times with the staff and nothing has happened. A carer was also rude to my godmother. Your mobile phone system is also not very effective or properly manned.
I am sorry that you have some issues regarding the care at Orchard house. Please feel free to contact me and we can arrange a suitable time to meet to discuss these issues, as it is important that you bring these issues to my attention so I can deal with them so that your concerns are dealt with in a timely and effective manner.
Mum was transferred to the Orchards from St Mary's hospital. She had terminal cancer. She was cared for and looked after very well. At first she was reluctant to stay but with the help and support of the dedicated staff of Memory Lane she was very happy and settled in the last few months of her...
Mum was transferred to the Orchards from St Mary's hospital. She had terminal cancer. She was cared for and looked after very well. At first she was reluctant to stay but with the help and support of the dedicated staff of Memory Lane she was very happy and settled in the last few months of her life. Excellent care.
I really appreciate your lovely review and it was such a pleasure to care for your Mum. We hope you stay in touch and visit us here at the lovely Orchard house.
Orchard House as a home, in my opinion, is every bit as good as a hotel. Clean, welcoming and smart. The staff are very competent, caring and professional - both to the residents and to visitors. The food and choices are tempting and served with interest and care. I am to have an operation followed...
Orchard House as a home, in my opinion, is every bit as good as a hotel. Clean, welcoming and smart. The staff are very competent, caring and professional - both to the residents and to visitors. The food and choices are tempting and served with interest and care. I am to have an operation followed by a few weeks convalescence and will, if possible, go to Orchard House and have stayed in very good hotels.
This is an absolutely lovely review and I thank you very much for spending the time to let me and the team know how pleased you are with our wonderful home.
Delighted to see my grandfather so happy in his surroundings, and his enjoyment of the range of activities.
Delighted to see my grandfather so happy in his surroundings, and his enjoyment of the range of activities.
Thank you for your review of our lovely home. We are delighted to know that your grandfather is happy here. At Orchard House we pride ourselves on the varied lifestyle and activities we offer our residents and will pass this positive comment onto my Lifestyle Team.
As a result of vascular dementia, my mother was often very confused and tearful. The team at Orchard House worked to reassure her and to ensure that appropriate care was in place. As her condition began to deteriorate, nursing and care staff were quick to adapt to her changing needs. I was kept...
As a result of vascular dementia, my mother was often very confused and tearful. The team at Orchard House worked to reassure her and to ensure that appropriate care was in place. As her condition began to deteriorate, nursing and care staff were quick to adapt to her changing needs. I was kept well informed but also given the opportunity to discuss her condition and care with professionals. My mother was looked after with understanding during her final days. I felt well supported throughout and that the best had been done for her.
Thank you for this lovely positive feedback. It was a privilege to care for your Mum and I am so proud that my team on Bluebell Unit worked extremely hard and diligently to ensure your Mum was always cared for with dignity and respect.
I live on the mainland so it is not easy to visit as frequently as I would like. However, I am totally confident that mum is being well looked after and it was a joy today to visit her and see the care and professionalism of the staff. Mum, who is 99 looking so much better than we feared after a...
I live on the mainland so it is not easy to visit as frequently as I would like. However, I am totally confident that mum is being well looked after and it was a joy today to visit her and see the care and professionalism of the staff. Mum, who is 99 looking so much better than we feared after a spell in hospital. Orchard Care home is untruly a caring care home, both physically and emotionally.
May I take this opportunity to thank you for providing valuable feedback on our lovely home. I am delighted to hear that you feel confident that the care we provide is a good standard both physically and emotionally. My team and I work tirelessly to continually improve our service and I will feedback the lovely comments to them.
From the outset, all staff have shown a genuine interest in Mum's welfare, care and personal likes and dislikes. Mum settled in very quickly and was soon very happy and particularly enjoys the food provided. Orchard House is a lovely environment for residents and families and is maintained to an...
From the outset, all staff have shown a genuine interest in Mum's welfare, care and personal likes and dislikes. Mum settled in very quickly and was soon very happy and particularly enjoys the food provided. Orchard House is a lovely environment for residents and families and is maintained to an excellent standard.
Whilst charges are perhaps quite high, there is no doubt Orchard House offers real value for money. I visited many different homes before making a final decision and certainly made the right choice. Highly recommended.
May I take this opportunity to thank you for your review of Orchard House. We are extremely proud of our home and the warm welcome that always ensues when anyone visits. I really appreciate you rating us 'excellent' in all areas as it is great to know that the hard work and dedication of myself and my team is greatly appreciated by those we care for.
Whilst immobile, she was cared for in her own room. She has been encouraged to get up, improve her mobility and join in with activities. She has some dementia and...
Whilst immobile, she was cared for in her own room. She has been encouraged to get up, improve her mobility and join in with activities. She has some dementia and the staff are very understanding and patient with her. The home is well maintained and the food is good. Residents are encouraged to eat and drink but their feelings are also respected. The residents always look clean, tidy and happy.
Thank you so much for taking the time to review us and for rating us 'excellent' in the majority of areas stated. It is always great to get positive feedback and I will ensure that this good news is communicated to my hard working and diligent team at Orchard House.
I found the staff, nurses and carers all work so hard always managing to smile and provide such loving devotion but so overworked by the shortage of carers struggling to get essential care to all the residents and leaving no quality time as they did with my husband. Sadly some long term residents...
I found the staff, nurses and carers all work so hard always managing to smile and provide such loving devotion but so overworked by the shortage of carers struggling to get essential care to all the residents and leaving no quality time as they did with my husband. Sadly some long term residents have said to me in my two-week convalescence that the standard has gone down. There is so much good here I hate to hear that and so happy the shortage of help is only temporary.
The home is always clean and tidy, and there is always a lovely warm welcome from the staff on duty.
The home is always clean and tidy, and there is always a lovely warm welcome from the staff on duty.
We have all had nothing but positive comments. All excellent.
We have all had nothing but positive comments. All excellent.
Whilst she...
I would be only too happy to be lucky enough to find as well and caringly ran home as Orchard House in my time of need.
We can never express our thanks enough, the staff including cooks and cleaners should...
If it wasn't for my aunt's dementia she would have undoubtedly thanked you herself, especially because she was always clean and tidy which is what she deserved.
My mother arrived at short notice having been asked to leave at short notice from a retirement home who could not meet the caring requirements. She could not be an ideal patient because she had a form of dementia. Memory lane provided the care, interest and enthusiasm she most needed. The nursing...
My mother arrived at short notice having been asked to leave at short notice from a retirement home who could not meet the caring requirements. She could not be an ideal patient because she had a form of dementia. Memory lane provided the care, interest and enthusiasm she most needed. The nursing staff meet all her needs and the caring staff were helpful and kind. The staff all met their increasingly demanding requirements. We would recommend Memory Lane to any people needing the care my mother needed.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Residents at Orchard House enjoyed a very special visit from Daphne and Geraldine, two donkeys from the Isle of Wight Donkey Sanctuary. The Bluebell Garden was filled with excitement as...
Residents at Orchard House enjoyed a very special visit from Daphne and Geraldine, two donkeys from the Isle of Wight Donkey Sanctuary. The Bluebell Garden was filled with excitement as...
We’ve had a wonderful Easter here at Orchard House! Our talented chef prepared delicious festive meals for everyone to enjoy, bringing a real sense of celebration to the home. The...
There are no accreditations posted yet for Barchester Orchard House Care Home.
Hello, my name is Amanda Oxley, and I am the General/Operations Manager at Orchard House.
I have more than six years of management experience with...
Hello, my name is Amanda Oxley, and I am the General/Operations Manager at Orchard House.
I have more than six years of management experience with Barchester, and this experience has provided me with a strong understanding of delivering high-quality care and support for residents and their families.
I am excited to be working alongside our dedicated team, whose commitment, professionalism, and compassion help create a warm, supportive environment for all our residents. I look forward to continuing to build strong relationships with residents, relatives, and colleagues, ensuring that everyone at Orchard House receives the highest standard of care and service
Hello, my name is Emma, and I am an experienced Deputy Manager/Clinical Lead who has worked as part of the Barchester family for many years. I have...
Hello, my name is Emma, and I am an experienced Deputy Manager/Clinical Lead who has worked as part of the Barchester family for many years. I have worked as a Deputy Manager in a fellow Barchester home, a Registered Nurse and prior to undertaking my nursing degree, I enjoyed working as a Healthcare assistant here at Orchard House. I have recently obtained my Associate Fellowship in Higher Education due to my work in teaching leadership and management skills in nurse education. It is lovely to be back, and I am really excited to be working with our wonderful team and residents at Orchard House.
Please come and say hello, I am really looking forward to meeting you all!!
This has been a new venture for me, having spent most of my career within...
Hello, my name is Helen and I joined Orchard House in November 2019.I really enjoy working at Orchard House and love my new role and the opportunities this gives me for being with the residents and their families.
Every day, I find something new to learn and look forward to continuing to develop my knowledge and skills further.
In my spare time, I love to keep fit and enjoy walking, running and swimming.I enjoy dance and have taken part in several local carnivals on the Island within a samba dance group.
Hello, my name is Gina, and I am the Homes Administrator at Orchard House.
Originally from Oxford, Gina Matthews brings over 30 years of...
Hello, my name is Gina, and I am the Homes Administrator at Orchard House.
Originally from Oxford, Gina Matthews brings over 30 years of administrative experience across a range of sectors, including mental health and residential care. As Homes Administrator at Orchard House, Gina plays a vital role in ensuring the smooth and efficient running of the home. She is passionate about delivering the highest level of service to both residents and visitors, with a strong focus on professionalism, compassion, and attention to detail.
Gina is highly skilled in a wide range of administrative functions, including scheduling, record-keeping, staff co-ordination, data management, budgeting, and compliance with regulatory standards. She is also proficient in IT systems, communication tools, and customer service practices, making her a dependable and approachable point of contact for families, staff, and external partners alike.
Outside of work, Gina enjoys spending quality time with her family, dogs, and friends. She takes great pleasure in supporting her loved ones in various sporting activities, from grassroots games to local competitions.
Hello, my name is Becky, and I am the Head of the Unit for Valentine. I have worked at Orchard House for nearly 10 years. I’ve been a nurse for 29...
Hello, my name is Becky, and I am the Head of the Unit for Valentine. I have worked at Orchard House for nearly 10 years. I’ve been a nurse for 29 years and previously worked in the hospital. I saw an advert on the fencing of Orchard House stating they were recruiting nurses, and I thought I needed a change, so I popped in and look around. Next thing I know, I am working here at Orchard House and never looked back. Having never worked in a Nursing Home before, I wasn’t sure how I was going to get on, but I must be doing ok as I’m still here and still love it.
Hello, I am Lauren Round, and I’m proud to be the Head Chef here at Orchard House.
My journey with Orchard House started back in 2018 when I joined...
Hello, I am Lauren Round, and I’m proud to be the Head Chef here at Orchard House.
My journey with Orchard House started back in 2018 when I joined as a General Assistant. Over time, my passion for cooking grew stronger.
I completed the Envy Q3 Chef Training Programme at Barchester.
Not long after, I stepped up as Second Chef, which gave me the chance to really develop my skills in the kitchen.
In 2024, I was honoured to take on the role of Head Chef, and I’m excited to lead our fantastic kitchen team.
Cooking has always been a passion of mine, and I love creating meals that bring people together.
Originally, I’m from Shropshire. I moved over from the mainland about ten years ago, and Orchard House has felt like home ever since.
I’m looking forward to many more years here, sharing good food and great experiences with everyone who visits us.
Hello, I'm Helen, and a Care Practitioner here at Orchard House.
Hello, I’m Katie Schlepp, and my job as the Head of Lifestyle is more than a career; it’s my passion. Every day, I have the pleasure of enhancing...
Hello, I’m Katie Schlepp, and my job as the Head of Lifestyle is more than a career; it’s my passion. Every day, I have the pleasure of enhancing lives and creating moments of joy for our residents. It’s a privilege to be a part of this community where we celebrate life in all its richness, from organising engaging activities to fostering connections and ensuring our residents' well-being. I’m dedicated to making every day extraordinary. Our residents' happiness and comfort are what drive me, and I’m committed to ensuring that your time at Orchard House is nothing short of wonderful.
Hello, my name is Tina and I joined Orchard House in 2025 as Head of Housekeeping, and I’ve truly loved being part of the team ever since. I take a...
Hello, my name is Tina and I joined Orchard House in 2025 as Head of Housekeeping, and I’ve truly loved being part of the team ever since. I take a lot of pride in my role and enjoy making sure our home feels clean, comfortable and welcoming for everyone who lives and visits here.
One of the things I enjoy most is spending time chatting with our residents and getting to know them. Those little conversations throughout the day really mean a lot to me and are a special part of the job.
Outside of work, I love the country lifestyle and enjoy the calm and simplicity that come with it.
Hello, my name is Sascha and I am a Senior Carer at Orchard House. I look after the residents and make sure that they have all that they need and are happy and comfortable.
Hello, my name is Elyse Rose, and I am a Senior Carer at Orchard House. I am thrilled to introduce myself as the Speak Up Champion at Barchester...
Hello, my name is Elyse Rose, and I am a Senior Carer at Orchard House. I am thrilled to introduce myself as the Speak Up Champion at Barchester Orchard House Care Home. My mission is to empower and support all our incredible workers to voice their thoughts and concerns, even when other avenues seem unavailable.
A harmonious workplace is built on open communication, and together, we can make Orchard House an even better place to work and care for our residents.
Hello, my name is Lewis Pavey, and I am the Activity Assistant at Orchard House. I moved to the island with my family from South Wales about 8 years...
Hello, my name is Lewis Pavey, and I am the Activity Assistant at Orchard House. I moved to the island with my family from South Wales about 8 years ago. My work experience has been in education and care. I’ve always had a passion for activities.
In my spare time, I do a little amateur dramatics, and I have been a part of several productions and events across the Island.
Hi, my name is Julie. I have worked for Orchard House since April 2026 and can honestly say I am really enjoying my job role working on Reception...
Hi, my name is Julie. I have worked for Orchard House since April 2026 and can honestly say I am really enjoying my job role working on Reception and supporting with Admin.
My whole working life has been within the care sector in one form or another.I have been very passionate in every role I do, and it’s the little details that really do matter, as does kindness.
My great loves are family, dogs and thunderstorms, oh and maybe ice cream …
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