I was delighted to receive so much care and attention that I was able to return homeJean H(Resident / Service User)
I was delighted to receive so much care and attention that I was able to return homeJean H(Resident / Service User)
Orchard House Care Centre, part of Barchester Healthcare makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round the clock and also skilled in care and support for physical disabilities and dementia.
All staff are a committed team who work hard to ensure that provisions are tailored to the individual resident, while allowing them to make the most of...
Orchard House Care Centre, part of Barchester Healthcare makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round the clock and also skilled in care and support for physical disabilities and dementia.
All staff are a committed team who work hard to ensure that provisions are tailored to the individual resident, while allowing them to make the most of a relaxed and homely atmosphere. The ground floor of the home has five separate communal areas for residents to enjoy at their leisure and choice. There are three garden, encompassing a sensory garden, courtyard garden and wildlife garden with accessible enclosed decking area where residents can sit and hopefully catch a glimpse of the local red squirrel family. In 2017 the home won the 'Wight in Bloom' for the sensory beach garden.
All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.
The aim is to meet all residents’ needs whether short or long-term, living up to a reputation for quality that Barchester homes have earned.
Contact Barchester Orchard House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Orchard House Care Home for full pricing details and T&Cs.
Barchester Orchard House Care Home has a Review Score of 9.8 (9.799) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Orchard House Care Home has 117 reviews.
My Mum went into the Orchard at the start of lockdown for some respite as she was struggling at home. Obviously, the period was fully within Covid lockdown, so the home was running differently than it would normally be as they were taking extra care to protect the residents. Notwithstanding the...
My Mum went into the Orchard at the start of lockdown for some respite as she was struggling at home. Obviously, the period was fully within Covid lockdown, so the home was running differently than it would normally be as they were taking extra care to protect the residents. Notwithstanding the restrictions Mum's health improved markedly with the excellent care she was given enabling her to return back home in a much better state of repair. As restrictions ease, I have no doubt she would enjoy the full facilities provided.
Thank you for your lovely review, Chris. We were delighted to have cared for your Mum during the recent challenges and it was great to hear that Mum has improved and is strong enough to return to independent living. Although we will miss her, we wish her all the best.
We were made to feel welcome from the moment we first got in touch with Orchard. A team member who would actually care for our Mum showed us around and answered any questions. We were able to select a room which would suit her needs and move familiar things in from home. Even when there were issues...
Orchard has used their imagination to provide stimulating activities during lockdown. Their daily communication has been fantastic. We know that we can contact them at any time with our concerns.
Thank you so very much for your lovely review. I am so delighted that both your Mum and your family acknowledge the amazing care my team provide to our lovely residents every day and that you have acknowledged the fact that even during these challenging times we have all been faced with, that the...
Thank you so very much for your lovely review. I am so delighted that both your Mum and your family acknowledge the amazing care my team provide to our lovely residents every day and that you have acknowledged the fact that even during these challenging times we have all been faced with, that the team and I have done our utmost to ensure the life for our residents remains as amazing as ever, filled with joyfulness and positivity.
At 80 I wasn't expecting to go into a care home/centre and I have had to change my mind, but I am now feeling guilty as I am enjoying being here. I can't find fault with any of the staff, they are all caring and loving. I came into the care centre in March and the virus started soon after. Several...
At 80 I wasn't expecting to go into a care home/centre and I have had to change my mind, but I am now feeling guilty as I am enjoying being here. I can't find fault with any of the staff, they are all caring and loving. I came into the care centre in March and the virus started soon after. Several things had been arranged by activities that had to be put on hold, but I'm sure they will soon continue again. Thanks to all the staff.
I am glad that you are finding the care within our home to be of a high standard, my team and I work exceptionally hard everyday to ensure we provide quality care to all. It has indeed been challenging times for everyone but we are celebrating being 100% covid free at Orchard House. It is an absolute pleasure to have you at our home and you are such a delight to care for.
Really friendly and considerate care staff. The ladies on reception are great. The food is good and they are always ready to supply extras - cakes, teas etc. Lovely lounge, dining room and kitchen and all really clean and well maintained.
Really friendly and considerate care staff. The ladies on reception are great. The food is good and they are always ready to supply extras - cakes, teas etc. Lovely lounge, dining room and kitchen and all really clean and well maintained.
Thank you for your lovely review and feedback for our home and our amazing staff. I really appreciate you taking the time to provide this feedback. I will ensure that I communicate this lovely review to the staff.
When my mother's dementia suddenly worsened, we had to make the hard decision to send her into residential care. Orchard House have been absolutely amazing. My mother has settled in really quickly and is very well looked after in memory lane. The staff are all very professional, they take very good...
When my mother's dementia suddenly worsened, we had to make the hard decision to send her into residential care. Orchard House have been absolutely amazing. My mother has settled in really quickly and is very well looked after in memory lane. The staff are all very professional, they take very good care of mum and treat her as an individual as they do the other residents. She has only been there three and a half weeks but she has already called Orchard House her home. We, as relatives, have been given a tremendous amount of support and cups of tea. We would like to thank management, admin, reception, nurses and carers for everything you have done for all of us.
Thank you so very much for such an amazing review. It has been an absolute pleasure being able to care for your Mum and help her settle into our home, plus supporting your family through this difficult transition. I will ensure my Memory Lane team are aware of your lovely feedback.
My mother has just passed away after four years, seven months at Orchard House. Generally, she was looked after very well, had a very comfortable room and was settled and content. There were a few occasions over the last few years where I have had to say something to the nurses/manager, as I have...
My mother has just passed away after four years, seven months at Orchard House. Generally, she was looked after very well, had a very comfortable room and was settled and content. There were a few occasions over the last few years where I have had to say something to the nurses/manager, as I have been unhappy. My overall view is that the unit Mum was on needed an extra carer all the time, so the carers were not rushed off their feet. They were undervalued and should be paid more, instead of spending the money on unnecessary refurbishment.
Thank you for your review. As a home, we value any feedback and we continually seek to improve our service from the feedback we receive.
This is a beautiful place. Lovely surroundings. Comfortable excellent room. All the staff are so caring, not only to Mum but all the family. Nothing is too much trouble. We are extremely grateful for Mum to be in your care knowing that her every need is cared for with love and dignity. Thank you.
This is a beautiful place. Lovely surroundings. Comfortable excellent room. All the staff are so caring, not only to Mum but all the family. Nothing is too much trouble. We are extremely grateful for Mum to be in your care knowing that her every need is cared for with love and dignity. Thank you.
Thank you for your lovely review of our home and the care provided for your mother, it was a pleasure to care for her and your family at this most difficult time.
My father was a resident for 7 months. A difficult individual dealt with extremely well by the staff. Occasional issues always addressed well by staff. Very complex medical issues were always recognised and staff always looked for new solutions. My father was very withdrawn when he entered the home...
My father was a resident for 7 months. A difficult individual dealt with extremely well by the staff. Occasional issues always addressed well by staff. Very complex medical issues were always recognised and staff always looked for new solutions. My father was very withdrawn when he entered the home but the activities team never gave up on him and succeeded in getting him involved in activities. Management is always happy to address any queries and demonstrated a clear commitment to moving from a 'care home' culture to a 'hotel' feeling.
Thank you for your lovely review and we are honoured that we got to know your Dad so well. My team worked diligently to ensure your Dad was well cared for and encouraged to socialise whenever he felt able to. I will pass on your gratitude to the team.
My Dad came to Orchard House after being in another care home. The level of care here is amazing and he is treated fairly and with respect. The staff are lovely!
My Dad came to Orchard House after being in another care home. The level of care here is amazing and he is treated fairly and with respect. The staff are lovely!
Thank you for this lovely review and we are dleighted to have your Dad stay with us and I am extremely proud of the quality care my team provides at Orchard House. They work tirelessy and are relentless in their efforts to provide the best care. We adore having your Dad here and delighted at his superhero powers of recovery.
The whole family are extremely grateful to all the staff.
The whole family are extremely grateful to all the staff.
We are delighted that you and the family are happy with the care provided at our lovely home. I will communicate your thanks on to the team.
I am very pleased with all aspects of care I received. The staff are lovely, keen to please, kind and considerate to my circumstances.
I am very pleased with all aspects of care I received. The staff are lovely, keen to please, kind and considerate to my circumstances.
Thank you for your lovely review of our home and the excellent care my staff provide to your father. I am glad you all feel happy with our home and that your father is happy to be living here with us too.
Each time we visit there is a warm and homely welcome from the staff. The facilities are good, refreshments available and there is a lovely lounge for us to use. My brother in law is very happy with the care he receives, as are the whole family. Despite his health issues, he is encouraged whenever...
Each time we visit there is a warm and homely welcome from the staff. The facilities are good, refreshments available and there is a lovely lounge for us to use. My brother in law is very happy with the care he receives, as are the whole family. Despite his health issues, he is encouraged whenever possible to take part in the home activities and outings.
I really appreciate you taking the time to review our lovely home. We work tirelessly to ensure we provide quality care to all within our home and I will ensure that I communicate this to my amazing staff team.
Mum passed away last December 2018. She was at Orchard House for 5+ years. Mum was always treated with kindness, dignity and respect. Towards the end of Mum's life, the carers and nurses were exceptionally sensitive and very supportive to me.
Changes in the home are often frequent and the...
Mum passed away last December 2018. She was at Orchard House for 5+ years. Mum was always treated with kindness, dignity and respect. Towards the end of Mum's life, the carers and nurses were exceptionally sensitive and very supportive to me.
Changes in the home are often frequent and the management take care to ensure residents are not disrupted - with such a large establishment the personal touch and 'knowing' your residents' needs is very important.
Thank you for your lovely review of our home and highlighting the amazing care that the staff provide to our residents and their families every day. Stay in touch as you will all be missed.
I found moving my mother from the hospital to The Orchards upsetting as I had no idea what to expect what a surprise. The management and staff are amazing her room was clean and beautifully furnished. I honestly could not ask for anything better if I have a problem the management are there to help...
I found moving my mother from the hospital to The Orchards upsetting as I had no idea what to expect what a surprise. The management and staff are amazing her room was clean and beautifully furnished. I honestly could not ask for anything better if I have a problem the management are there to help and assist. Excellent.
Thank you for such a lovely review. My home is lovely and the team amazing and they work extremely hard every single day to ensure that we are such a warm and friendly home for all. I will ensure that I communicate this great review with them. If there are ever any issues that concern you, then please contact me or pop into my office so we can assist you with any concerns.
From the first telephone call, dealt with in an efficient, friendly and informative manner. In every subsequent visit, your staff are indeed a credit to you. A top rate quality, evident in every aspect of the care centre's everyday life. Thank you for your care, compassion and attention to detail.
From the first telephone call, dealt with in an efficient, friendly and informative manner. In every subsequent visit, your staff are indeed a credit to you. A top rate quality, evident in every aspect of the care centre's everyday life. Thank you for your care, compassion and attention to detail.
What a lovely review of our wonderful home and amazing team. Thank you so very much and I will ensure I pass this on to my lovely staff team.
No place like home, but this is the next best thing.
No place like home, but this is the next best thing.
Thank you for your review and although we are so very aware that there is no place like home, my team try to make it as good as possible for all the residents. We pride ourselves on having a 'homely home' and we are really grateful you chose to call Orchard House your home.
All services excellent, very caring.
All services excellent, very caring.
Thank you so much for reviewing our wonderful Care Home here at Orchard House. If there are any issues you would like to raise then please speak to any of my staff or come and find me and I will be happy to help deal with any concerns you may have.
Mum was a resident in Orchard House for approximately 1.5 years. During this time overall Mum's care was unsatisfactory.
There were never enough staff on - although the staff there were very dedicated - but rushed off of their feet.
We had to see the Manager several times regarding Mum's...
Mum was a resident in Orchard House for approximately 1.5 years. During this time overall Mum's care was unsatisfactory.
There were never enough staff on - although the staff there were very dedicated - but rushed off of their feet.
We had to see the Manager several times regarding Mum's care - to which several points were never resolved.
Our main concern was the lack of staff on each ward - If it takes two carers to help a resident to the bathroom that leaves one member of staff to care for over twelve other residents! The duty of care failed my Mother.
The home spent lots of money to decorate and make an outside garden - which can't be used for wheelchair residents - unless assisted by a member of staff - this money could of been saved to employ more staff.
Overall very disappointed.
Thank you for your review and I am sorry you feel that your mother's care was unsatisfactory for the 1 and a half years that she stayed with us. My team work extremely hard to deliver not just good care, but to deliver exceptional person-centred care and this makes us all very busy dedicating our...
Thank you for your review and I am sorry you feel that your mother's care was unsatisfactory for the 1 and a half years that she stayed with us. My team work extremely hard to deliver not just good care, but to deliver exceptional person-centred care and this makes us all very busy dedicating our working hours to our residents. As you mentioned, there were many meetings between us to address the issues and I feel sorry that you felt these issues were never resolved in spite of the meetings held.
The staff are attentive and go the extra mile to make a dreadful situation better and more tolerable for everyone. I can't thank them enough.
The staff are attentive and go the extra mile to make a dreadful situation better and more tolerable for everyone. I can't thank them enough.
It is a pleasure to care for you and all the family and we welcome you all with open arms during this really trying time. I am so glad you feel the care is as you would expect but should you have any concerns then please pop in to see me whenever you want.
The nursing care staff were extremely dedicated and hardworking and showed great...
Thank you so much.
Thank you for taking the time and reviewing our lovely home. It is always nice to receive such a lovely review and I am glad that you feel we provide great care and compassion. I will ensure my wonderful team are made aware of the praise you have given.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at Orchard House enjoyed a very special visit from Daphne and Geraldine, two donkeys from the Isle of Wight Donkey Sanctuary. The Bluebell Garden was filled with excitement as...
Residents at Orchard House enjoyed a very special visit from Daphne and Geraldine, two donkeys from the Isle of Wight Donkey Sanctuary. The Bluebell Garden was filled with excitement as...
We’ve had a wonderful Easter here at Orchard House! Our talented chef prepared delicious festive meals for everyone to enjoy, bringing a real sense of celebration to the home. The...
There are no accreditations posted yet for Barchester Orchard House Care Home.
Hello, my name is Amanda Oxley, and I am the General/Operations Manager at Orchard House.
I have more than six years of management experience with...
Hello, my name is Amanda Oxley, and I am the General/Operations Manager at Orchard House.
I have more than six years of management experience with Barchester, and this experience has provided me with a strong understanding of delivering high-quality care and support for residents and their families.
I am excited to be working alongside our dedicated team, whose commitment, professionalism, and compassion help create a warm, supportive environment for all our residents. I look forward to continuing to build strong relationships with residents, relatives, and colleagues, ensuring that everyone at Orchard House receives the highest standard of care and service
Hello, my name is Emma, and I am an experienced Deputy Manager/Clinical Lead who has worked as part of the Barchester family for many years. I have...
Hello, my name is Emma, and I am an experienced Deputy Manager/Clinical Lead who has worked as part of the Barchester family for many years. I have worked as a Deputy Manager in a fellow Barchester home, a Registered Nurse and prior to undertaking my nursing degree, I enjoyed working as a Healthcare assistant here at Orchard House. I have recently obtained my Associate Fellowship in Higher Education due to my work in teaching leadership and management skills in nurse education. It is lovely to be back, and I am really excited to be working with our wonderful team and residents at Orchard House.
Please come and say hello, I am really looking forward to meeting you all!!
This has been a new venture for me, having spent most of my career within...
Hello, my name is Helen and I joined Orchard House in November 2019.I really enjoy working at Orchard House and love my new role and the opportunities this gives me for being with the residents and their families.
Every day, I find something new to learn and look forward to continuing to develop my knowledge and skills further.
In my spare time, I love to keep fit and enjoy walking, running and swimming.I enjoy dance and have taken part in several local carnivals on the Island within a samba dance group.
Hello, my name is Gina, and I am the Homes Administrator at Orchard House.
Originally from Oxford, Gina Matthews brings over 30 years of...
Hello, my name is Gina, and I am the Homes Administrator at Orchard House.
Originally from Oxford, Gina Matthews brings over 30 years of administrative experience across a range of sectors, including mental health and residential care. As Homes Administrator at Orchard House, Gina plays a vital role in ensuring the smooth and efficient running of the home. She is passionate about delivering the highest level of service to both residents and visitors, with a strong focus on professionalism, compassion, and attention to detail.
Gina is highly skilled in a wide range of administrative functions, including scheduling, record-keeping, staff co-ordination, data management, budgeting, and compliance with regulatory standards. She is also proficient in IT systems, communication tools, and customer service practices, making her a dependable and approachable point of contact for families, staff, and external partners alike.
Outside of work, Gina enjoys spending quality time with her family, dogs, and friends. She takes great pleasure in supporting her loved ones in various sporting activities, from grassroots games to local competitions.
Hello, my name is Becky, and I am the Head of the Unit for Valentine. I have worked at Orchard House for nearly 10 years. I’ve been a nurse for 29...
Hello, my name is Becky, and I am the Head of the Unit for Valentine. I have worked at Orchard House for nearly 10 years. I’ve been a nurse for 29 years and previously worked in the hospital. I saw an advert on the fencing of Orchard House stating they were recruiting nurses, and I thought I needed a change, so I popped in and look around. Next thing I know, I am working here at Orchard House and never looked back. Having never worked in a Nursing Home before, I wasn’t sure how I was going to get on, but I must be doing ok as I’m still here and still love it.
Hello, I am Lauren Round, and I’m proud to be the Head Chef here at Orchard House.
My journey with Orchard House started back in 2018 when I joined...
Hello, I am Lauren Round, and I’m proud to be the Head Chef here at Orchard House.
My journey with Orchard House started back in 2018 when I joined as a General Assistant. Over time, my passion for cooking grew stronger.
I completed the Envy Q3 Chef Training Programme at Barchester.
Not long after, I stepped up as Second Chef, which gave me the chance to really develop my skills in the kitchen.
In 2024, I was honoured to take on the role of Head Chef, and I’m excited to lead our fantastic kitchen team.
Cooking has always been a passion of mine, and I love creating meals that bring people together.
Originally, I’m from Shropshire. I moved over from the mainland about ten years ago, and Orchard House has felt like home ever since.
I’m looking forward to many more years here, sharing good food and great experiences with everyone who visits us.
Hello, I'm Helen, and a Care Practitioner here at Orchard House.
Hello, I’m Katie Schlepp, and my job as the Head of Lifestyle is more than a career; it’s my passion. Every day, I have the pleasure of enhancing...
Hello, I’m Katie Schlepp, and my job as the Head of Lifestyle is more than a career; it’s my passion. Every day, I have the pleasure of enhancing lives and creating moments of joy for our residents. It’s a privilege to be a part of this community where we celebrate life in all its richness, from organising engaging activities to fostering connections and ensuring our residents' well-being. I’m dedicated to making every day extraordinary. Our residents' happiness and comfort are what drive me, and I’m committed to ensuring that your time at Orchard House is nothing short of wonderful.
Hello, my name is Tina and I joined Orchard House in 2025 as Head of Housekeeping, and I’ve truly loved being part of the team ever since. I take a...
Hello, my name is Tina and I joined Orchard House in 2025 as Head of Housekeeping, and I’ve truly loved being part of the team ever since. I take a lot of pride in my role and enjoy making sure our home feels clean, comfortable and welcoming for everyone who lives and visits here.
One of the things I enjoy most is spending time chatting with our residents and getting to know them. Those little conversations throughout the day really mean a lot to me and are a special part of the job.
Outside of work, I love the country lifestyle and enjoy the calm and simplicity that come with it.
Hello, my name is Sascha and I am a Senior Carer at Orchard House. I look after the residents and make sure that they have all that they need and are happy and comfortable.
Hello, my name is Elyse Rose, and I am a Senior Carer at Orchard House. I am thrilled to introduce myself as the Speak Up Champion at Barchester...
Hello, my name is Elyse Rose, and I am a Senior Carer at Orchard House. I am thrilled to introduce myself as the Speak Up Champion at Barchester Orchard House Care Home. My mission is to empower and support all our incredible workers to voice their thoughts and concerns, even when other avenues seem unavailable.
A harmonious workplace is built on open communication, and together, we can make Orchard House an even better place to work and care for our residents.
Hello, my name is Lewis Pavey, and I am the Activity Assistant at Orchard House. I moved to the island with my family from South Wales about 8 years...
Hello, my name is Lewis Pavey, and I am the Activity Assistant at Orchard House. I moved to the island with my family from South Wales about 8 years ago. My work experience has been in education and care. I’ve always had a passion for activities.
In my spare time, I do a little amateur dramatics, and I have been a part of several productions and events across the Island.
Hi, my name is Julie. I have worked for Orchard House since April 2026 and can honestly say I am really enjoying my job role working on Reception...
Hi, my name is Julie. I have worked for Orchard House since April 2026 and can honestly say I am really enjoying my job role working on Reception and supporting with Admin.
My whole working life has been within the care sector in one form or another.I have been very passionate in every role I do, and it’s the little details that really do matter, as does kindness.
My great loves are family, dogs and thunderstorms, oh and maybe ice cream …
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Orchard House Care Home to verify any information. View our terms and conditions. Barchester Orchard House Care Home has an Enhanced Service -what an Enhanced Service includes.