Springfield Nursing Home

26 Arthur's Hill, Shanklin PO37 6EX
Review Us
9.5 184 Reviews
  • Springfield Nursing Home, Shanklin

Springfield Nursing Home, Shanklin

Only 2 of 65
rooms available
  • Only 1 of 62 rooms available
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents.

The home has been carefully created with three underlying values at its core – care, comfort and companionship. Quality of life is key at Springfield and they provide a full programme of activities to help residents engage in and maintain their hobbies and interests. Homemade meals can be enjoyed in the dining room.

Springfield also benefits from a coffee machine for residents and visitors, and video calling is available to keep in touch with friends and family as well as an all inclusive laundry service.

Springfield provides cosy, safe and comfortable surroundings for those who call it 'home', comprising 58 well proportioned en-suite bedrooms which are all beautifully decorated and fully furnished. Several assisted bathrooms are also available. The home also benefits from pleasant landscaped gardens and a welcoming terrace, providing the ideal space to relax or enjoy various outdoor activities.
Show Springfield Nursing Home on the Map

Care Provided by Springfield Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

These prices are only a guideline, please contact Springfield Nursing Home to find out the exact price for your requirements.

Contact Springfield Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Springfield Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kim Haines (Regional Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (17)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Car parking spaces are available

Springfield Nursing Home Reviews (184)

9.5

Springfield Nursing Home has a Review Score of 9.5 (9.547) out of 10, based on 38 reviews in the last 2 years.
Over all time Springfield Nursing Home has 184 reviews.

Overall Experience
  • 134
  • 45
  • 3
  • 2
  • 0
Date Published
  • 184
  • 11
  • 21
  • 38
  • 146
Reviewer Connection to Springfield Nursing Home
  • 73
  • 55
  • 22
  • 10
  • 6
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 184, showing 161-180
Review from Adele I (Resident) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy in a homely atmosphere among friends. I shall miss the helpful crew when I leave soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Respite Resident) assisted by family/friend published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Springfield was extremely comfortable and pleasant. The care provided was professional and to a high standard. The staff were very helpful and caring. The food was extremely good. Also, my room and facilities were of a very good standard and benefited in my rehabilitation. I was very fortunate
to receive such good care and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip H (Son of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother was given a limited life expectancy (days) when she was transferred to Springfield Nursing Home.
The weekend that we received this news we visited four care homes and Springfield stood out immediately as having the warm, friendly environment that we were seeking for Mum.
We were, from that
initial visit, treated as if we were a potential valued customer.
Mum required constant air supplement and cylinders were sourced and in place within forty-eight hours.
Within a week of my Mother moving in there was a marked improvement in her health to such a degree that with the care and support of all at Springfield Mum lived almost two more years.
My Mother was an independent woman and would most certainly have let me know if she was unhappy. Nothing that caused me any concern was raised.
On our visits, the room was always clean and tidy and the staff always sympathetic to Mums needs - we were also always well looked after.
Mum really enjoyed her visits from Diesel the retriever and being taken out to the coastal path in her wheelchair.
Observations by me:-
The variety of food at tea and suppertime could be improved.
Possibly an appropriate exercise programme.
Reply from Louise Chandler, PR & Communications Manager at Springfield Nursing Home
Thank you for your review and recognition of the excellent care we deliver at Springfield Nursing Home. We are grateful for your observations and we will be reviewing our menus and activities to take…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P D (Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No complaints. All care provided is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Respite Resident) published on 4 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault any aspect of the care provided. The home is comfortable. Standard of cleanliness is high. The staff are very helpful and kind. Staff training is clearly a priority. Absolutely no complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M N (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away peacefully on Sunday 15th November 2018. In the nearly two years she spent at Springfield she was looked after with love, care and kindness at all times. When I visited, day and night, there were always friendly staff.
Everything was spotlessly clean and my mother, who was incontinent,
was always beautifully dressed and never smelled. I am sure this is the best nursing home on the island.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sven P (Son of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father, now deceased, was a resident at Springfield Nursing Home until he died there.
His health got worse very quickly in the final months. The personal care he received was exceptional until the very end by junior and senior staff. I was fortunate to be with my father when he died spending 16
of his last 26 hours with him. I was fed and given time with him alone. Dignity and respect shown.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I first came here in the 20th Sept I was very wary and in pain. I was soon made to feel at home. The kindness I have not received for such a long time, nothing was too much even at night time. Food was good at times, the rest of the time lovely and tasty. I enjoyed some of the activities when and if
my hand would let me do more. Well now for your staff; I can't say much but I have never met such a bunch of people that are so caring. I called them my oranges and those oranges were magical, wonderful, I could carry on but no more room.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel B (Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first experience of a nursing home - as a resident, but have visited friends in several others. I was very fortunate to come to this one and have been very impressed with the standard of care. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Reginald C (Son-in-law of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care in a well managed, clean and friendly home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beryl C (Respite Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at Springfield in a great deal of pain and not well at all. But, with care (great care) and a lot of help with physio, also with the physio help when I was first able to move, I had sometimes 1-2 with me. But Springfield is such a lovely place. The staff are excellent and they cared about
you. Such a lovely lovely place. I would not mind going there for a quiet holiday and be looked after. Lovely people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine W (Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience at Springfield was a really pleasant one. All the staff were very understanding and patient with me!
They all deserve a medal!
Thanks again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela R (Wife of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursing home is bright and well appointed with many nice rooms, especially downstairs. The staff are very caring and go that extra mile for the residents. My husband, who became increasingly ill, was made very comfortable and all his needs were met with compassion and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise S (Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff to be very caring and nothing was a problem. They all had a smile on their faces and spent the time to make me feel welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was only in Springfield for rehab after a hip operation. I am very satisfied with the care and the assistance I received. Both the care staff and physios etc were excellent. I have no complaints of any sort. I was not chivied to do anything beyond me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T G (Resident) assisted by family/friend published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a resident of 'Springfield' for several months, I would like to say how well I have been cared for. The staff at all levels, are helpful, cheerful and approachable.
I enjoy the meals which are tasty and varied, which I can take in my room or the dining room.
My room is comfortable and I can have
visitors at any time. My wife visits daily and always receives a friendly welcome from the staff.
I believe Springfield to be a happy, well run nursing home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but good to speak of Springfield Nursing Home. The staff were extremely kind and friendly, food excellent, and my room very comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sylvia L (Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here was excellent. All the staff were marvellous and so caring and it is like a first class hotel only better. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan S (Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I initially came to Springfield from hospital having broken my left ankle and was still in plaster; I spent 3 weeks in a very nice room on the ground floor and was transferred when a large room became available upstairs in the rehab department, where I have spent 3 weeks. Very beneficial and now can
walk and return home. Throughout my 6 weeks stay I have received wonderful care in every respect and am so grateful to all concerned. The staff have been caring night and day and the physios have put me back on my feet- at 95!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Libby A (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently died but was a resident in Springfield for about four and a half years.
The care she received was exemplary. I found the staff to be caring and compassionate.
My mother was a very complex case and needed a lot of nursing care, nothing was too much trouble and I think they went
out of their way to make it home from home for her.
During the years we as a family became friends with the staff and they were always there for us as well.
I couldn't have wished for a better place for my mother and always felt confident that she was safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.547 for Springfield Nursing Home is calculated as follows: ( (287 Excellents x 5) + (112 Goods x 4) + (26 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 435 Ratings = 4.547
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 17 Nov 2025

Vacancies available. For more information please contact Springfield.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (2)

Kim

Kim Haines

Job Title: Regional Operations Manager Joined: 2019

Welcome to Springfield!
We live by the Hartford Care values of Care, Comfort and Companionship by providing a home-from-home environment to enjoy. Our staff feel like family, and this is extended to all our residents. We work in your home and provide the highest quality care we would offer to our own family members. I feel privileged to be part of such a committed and professional team of nurses, carers, administrators, housekeepers, maintenance and kitchen staff.

Tom

Tom Langley

Job Title: Deputy Manager Joined: 2024

I'm Tom, and I am the deputy manager at Springfield Nursing Home where I have recently joined at the end of 2024.


My healthcare career began when I was 18 as a care assistant in a nursing home and a specialist dementia home, and I progressed to a nurse some years later. My experience in emergency nursing and community nursing has been invaluable to my role in management, and I continuously strive to develop my own skills further.


I am proud to be part of such an exceptional team that always has the resident's interests at heart. The values set out by Hartford Care are reflected wonderfully in the day-to-day lives of the residents here at Springfield and I feel privileged to play a role in that journey every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Nursing Home to verify any information. View our terms and conditions. Springfield Nursing Home has an Enhanced Service - more info.