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Barchester Ashminster House Care Home

Clive Dennis Court, Off Hythe Road, Ashford, Kent TN24 0LX
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The staff are very efficient and treat the residents with dignity and respectMarilyn W(Sister of Resident/Service User)
Barchester Ashminster House Care Home, Ashford
a real family feel to the home. All the staff are excellent, go the extra mileJane m(Daughter of Resident/Service User)
Barchester Ashminster House Care Home, Ashford
Barchester Ashminster House Care Home, Ashford

Situated near to the historic town of Ashford, Ashminster House is a short journey away from the stunning countryside of Romney Marsh, the North Downs and the High Weald.

The accommodation at Ashminster House includes en-suite bedrooms which can be personalised to reflect the preferences of individual residents. Dining rooms are tastefully decorated and cosy lounge areas overlook an enclosed patio and garden which displays a beautiful range of established...  

Care Provided by Barchester Ashminster House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,890N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Ashminster House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana-Maria Pasoi(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting welcome at anytime

Parking

  • Free parking on site

Barchester Ashminster House Care Home Reviews (97)

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9.6

Barchester Ashminster House Care Home has a Review Score of 9.6 (9.626) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Ashminster House Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from S L (Daughter of Resident) published on 7 May 2020 Submitted via Website
Overall Experience

Our dad has been a resident of the dementia floor for a number of years and has received excellent care. The home is always clean and tidy. The staff who look after him are an extremely important part of this care and for us their kindness and patience with him is invaluable. The consistency of staff has helped dad feel more relaxed as he recognises faces and is not subjected to continual changes which would unnerve him. We are providing this review at a time when Ashminster is having to deal with unprecedented challenges due to COVID 19. For us, as a family, it is hard not to be able to visit our dad but the home were quick to set up a system whereby we ring and book video calls with him as often as we want. Each time we have spoken to him he has been surrounded by all the faces we know who regularly look after him which is a great relief to us and a credit to the staff that they are committed to the residents and staying safe so that they can continue to care for our loved ones.

Reply from Beverley Therese, General Manager at Barchester Ashminster House Care Home
Thank you very much for taking the time to review Ashminster House. Your views of our home are very important to us as a team, especially during these challenging times.

I will relay your kind words to all the team in Ashminster House.

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Review from D M (Daughter of Resident) published on 24 January 2020 Submitted via Postal Card
Overall Experience

My father was a resident here and the care he received was outstanding. All the staff were friendly and caring and helpful with any questions we had. I was also very impressed with the support they gave my Mum who visited daily. A very nice clean and homely care home.

Reply from Andrea French, Administrator at Barchester Ashminster House Care Home

We would like to thank you for taking the time to review Ashminster House. Your comments will be relayed to staff, who I am sure will be very grateful for the feedback as they all work so hard to make Ashminster House a friendly and caring environment.

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Review from E K (Daughter of Resident) published on 7 January 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident for almost five years. All the staff know and understand her very well so she benefits form continuity of care. The communication between the staff and relatives is good so health issues are highlighted straight away. The range of activities offered has increased and this must involve a great deal of effort. My Mum's religious beliefs are respected and the staff encourage her to join the Church services, which means a great deal to her. I am confident that my Mum is comfortable and very well cared for by all the excellent staff.

Reply from Beverley Therese, General Manager at Barchester Ashminster House Care Home

Thank you for taking the time to review our home. We appreciate your comments and your feedback is very important to us and will be relayed to Staff.

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Review from D E (Son of Resident) published on 26 September 2019 Submitted via Postal Card
Overall Experience

I was extremely pleased with the choice of home for my mother as she really enjoyed her stay at a difficult time in her life. She was not treated as a patient but almost as a friend by the staff who carry out a very difficult job. My only criticism would be that the smoking area could be improved by removing "woody compost area" as this looks really messy and the area was used by my mother virtually every day.

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Review from Carol B (Daughter of Resident) published on 30 August 2019 Submitted via Postal Card
Overall Experience
Ashminster House was a lovely place for mum to go to. Because mum had Alziehmers, we didn't like having her go in a care home but Ashminster House out our minds at ease.

The staff were extremely good and it put my mind at ease knowing my mum was being cared for properly. The staff are lovely and I would recommend this home to anyone.

Reply from Beverley Therese, General Manager at Barchester Ashminster House Care Home

Thank you so much for taking the time to review Ashminster House. Your views of our home are very important to us and greatly appreciated and will be relayed to our Team.

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Review from Lesely H (Daughter of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience
I would like to give a special commendation to all the staff of Rose Court in Ashminster House where my mother was resident for almost 2 years.
The care, kindness and professionalism shown to my mother whilst in their charge has been outstanding, particularly in view of her dementia which meant that she could be very challenging at times.

A well deserved 5 gold stars is awarded for their obvious dedication to the job.

Reply from Andrea French, Administrator at Barchester Ashminster House Care Home

Thank you very much for taking the time to review our home. Your comments are greatly appreciated and will be passed on to the staff on Rose Court.

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Review from P M (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

No concerns as I know Mum's very well cared for. The staff are all friendly and the carers are brilliant, taking Mum's special needs into consideration! I'm always kept well informed.

Reply from Andrea French, Administrator at Barchester Ashminster House Care Home

Thank you for taking the time to review our home. Your feedback is very important to us with regards to improving the services we offer.

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Review from Sarah M (Daughter of Resident) published on 8 July 2019 Submitted via Postal Card
Overall Experience

Ashminster House Care Home have looked after our Dad for the final 4 weeks of his life. We cannot praise them enough for the care and support our Dad was given. Nothing was too much trouble, from finding a longer bed (Dad was a very tall man), to making us sandwiches. Well done Ashminster. 1st class.

Reply from Andrea French, Administrator at Barchester Ashminster House Care Home

Thank you very much for your review. Your feedback is very important to us and will be relayed to the Staff that put their heart and soul into looking after our Residents and their families at such a precious time. It is always heart warming to know that the work we do here makes a difference.

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Review from Marilyn W (Sister of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

The care at this nursing home is 100%, everyone is friendly. The staff are very efficient and treat the residents with dignity and respect. My sister spent her last few days in a calm and peaceful environment. Myself, family and friends were encouraged to partake of lovely cakes and biscuits cooked by the chef, tea, coffee and drinks were on hand at all times. The manager was so kind and helpful at all times, especially when my sister passed away. I can't thank them enough.

Reply from Andrea French, Administrator at Barchester Ashminster House Care Home

Thank you so much for taking the time to review our home. At Ashminster House we endeavour to provide the best care possible for our Clients and we also feel it is very important to look after families and friends. It is great to hear positive feedback and appreciation, as this is very rewarding to our Staff.

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Review from Bonita G (Daughter of Resident) published on 27 June 2019 Submitted via Postal Card
Overall Experience

Our father was failed by NHS so my sister and I paid for a private ambulance to take him to Ashminster House on 14 December 2018. He could literally do nothing for himself and literally dying before our eyes. Within a month he was able to go to lunch in the dining room and feed himself. He had put on over a stone in that month and looked so much better. Showered, hair cut and looking well and happy. The carers are first class and accommodation 5 stars.

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Review from Margaret F (Daughter of Resident) published on 2 May 2019 Submitted via Postal Card
Overall Experience
We and Mum are very satisfied with the care being given here.

All the staff are very friendly and helpful.

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Review from Mary F (Sister of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
I cannot find any faults in this care home. Nothing is too much trouble. Staff are so nice. My brother is unable to do anything for himself. The staff wash him and change his clothes every day unless he has an accident and then it's more. Cups of tea of coffee is always available whenever we visit. The rooms and beds are always clean and tidy. He is allowed to have photos of his family on the window sill.

To make him feel at home. We have no worries. Thank you.

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Review from John U (Son of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience

My mother and father spent the last years of their lives at Barchester Ashminster House Care Home and could not have received better treatment. The staff are exceptional, this includes the night shift workers. My mother was in the home for 2 and a half years and my father 1 year.

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Review from Kim H (Daughter of Resident) published on 21 November 2018 Submitted via Website
Overall Experience

My mother was only in Ashminster for 5 weeks, but the care and support she received from the home was 5 star, they are a lovely care home with brilliant caring staff, my mum was lucky to have spent her last few wks with you, I know she was so well looked after and cared for.

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Review from Tracey P (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

I booked my mum into Ashminster House for nine days of respite care. From the moment we arrived, it felt as though she had been booked into a luxury hotel. The staff were very attentive and nothing was too much trouble for them. She's a vegetarian and was catered for superbly. She joined in the various activities that are provided during the week. She really enjoyed her stay at Ashminster House and will return.

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Review from Caroline P (Daughter of Resident) published on 19 June 2018 Submitted via Website
Overall Experience
Mum has lived at Ashminster for a year and is content and well cared for.
The staff treat her with respect and friendship and her preference to not have male staff attend to her personal needs is respected.
She enjoys the food and her preferences are taken into consideration, even ensuring her plate is hot at meal times.
Her needs are met to her, and our, satisfaction and she is encouraged, but not forced, to take part in activities. She is supported to perform what personal care she can and assisted with the rest. The hairdresser is there every week.
The management team are always willing to stop and talk and her care plan is kept up to date and reviewed with me 6 monthly.
There are refreshments available for visitors in the newly refurbished reception area at all times, including home baked cakes or biscuits.
The garden is well maintained and Mum has a bird feeder outside her window, which is kept stocked.

All staff are friendly and helpful and nothing is inconvenient for them.

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Review from C H (Daughter of Resident) published on 25 May 2018 Submitted via Postal Card
Overall Experience

Original admission very welcoming even though after 9pm. Genuine care given throughout nine months until her death. Rooms are rather small and do not have shower en-suite. Laundry regularly went "missing". Difficulty in cleaning occupied room meant it was only cleaned around the edges. Nursing and care given at very good standard.

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Review from C P (Daughter of Resident) published on 25 May 2018 Submitted via Postal Card
Overall Experience
Mum was a resident for one month, before she died suddenly.
The care was kind and compassionate from all staff we met.

Thanks from my family at a very difficult time.

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Review from Susan (Sister of Resident) published on 14 May 2018 Submitted via Website
Overall Experience

My Sister has been a resident of Ashminster House for over three years. I have found the staff very friendly and caring, sensitive to all her needs. They treat her with respect and dignity and she says she is very happy. The level of care and nursing from the staff is a credit to the General Manager. As I live a long distance away from Ashford, when I ring I am fully updated with her well being, satisfied knowing she is being well looked after. A Big " Thank You " to all the Staff. The recent refurbishment of the care home is fantastic, light, bright and very welcoming and a joy to visit.

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Review from L E (Wife of Resident) published on 17 April 2018 Submitted via Postal Card
Overall Experience

I cannot fault any of the staff who are very caring and go out of their way to be helpful. My husband is a coeliac and he has no problem with getting gluten-free meals. As a family, we are very happy with my husband's treatment and cannot fault anything.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (75) & Events (5)

News
  • 28 Jul 2026

    Residents were treated to a fantastic Elvis tribute performance, enjoying an afternoon filled with classic songs, singing along, dancing where they could, and sharing wonderful memories inspired by the music....

  • 28 Jul 2026

    The coffee morning was a warm, welcoming, and relaxed social event where residents gathered to enjoy tea, coffee, and light refreshments in a friendly atmosphere. Residents chatted with one another,...

  • 07 Jul 2026

    Gardening club offers residents a relaxing and enjoyable opportunity to connect with nature, stay active, socialise with others, and experience the satisfaction of nurturing plants and watching them grow. ????

Upcoming Events

Awards / Recognitions (115)

Accreditations

There are no accreditations posted yet for Barchester Ashminster House Care Home.

Meet the Team (12)

Ana Pasoi
Ana PasoiJob Title:General ManagerJoined: 2019

Hi, I’m Ana, and I'm the general manager here at Ashminster House.

I graduated as a nurse back in Romania in 2015, and arrived in the UK in the same year, when I started my nursing career.

I joined Ashminster House in May 2019. I have a passion for caring for the elderly, and that makes my job so interesting and fulfilling. I aim to ensure that the residents in my care enjoy the highest standard of care and that they are always comfortable and safe.

Tracy Richards
Tracy RichardsJob Title:AdministratorJoined: 2024

I have previously worked in retail for over 30 years, working my way up to management level, dealing with HR and the financial side of the business. I have now been with Barchester for over 3 years, and I absolutely love it. The interaction I have with our residents and families is very rewarding. I am very proud to be working for a company that puts person-centred care at the heart of everything we do. I look forward to meeting and helping you in any way I can.

Kim Beale
Kim BealeJob Title:Admin assistantJoined: 2026
Kim Beale
Admin Assistant

Hello, my name is Kim; I am delighted to join Ashminster House and be part of the Barchester family.

I was a single mum for many years, bringing up my two boys, who are now grown men, my eldest having given me three gorgeous little girls, who have become an enormous part of my life and bring great joy. They are also rather exhausting in a lovely way!

I have had a love of theatre and dance from the age of two, when I visited a dancing school with my mother and disappeared only to be found in a ballet class. Over the years, I have danced, helped out in the dancing school when I was older and performed in many annual dancing shows. At the age of 17, I joined an amateur theatre group, dancing in many musicals and pantomimes. At the age of 19, I moved to Surbiton, where I joined the most amazing youth theatre and have many happy memories of the shows that I had the pleasure of being part of, either as a member of the cast or as a choreographer at our theatre opposite Hampton Court Palace or at youth festivals overseas.

I have worked in many different industries over the years, which include financial, corporate, funeral/care and the arts, one of which was the Royal Academy of Ballet, which was a dream come true. After being single for 22 years, I met my partner Phil, who I have been with for 14 years, and we recently moved to our first joint home in Egerton, which brings us a lot of joy…..especially the Christmas tractors lit up which go through the village!

I no longer dance but still embrace going to the theatre, this time as a member of the audience, and can’t wait to take my granddaughters to share and hopefully pass my passion onto them.

Daniela Georgieva
Daniela GeorgievaJob Title:Registered NurseJoined: 2015

I began working at Ashminster House in February 2015 as a Care Assistant while awaiting my registration with the NMC. Since receiving my registration, I have been employed as a Registered Nurse at Ashminster House. I am deeply passionate and dedicated to my role, and I take great pride in working collaboratively with my team to deliver person-centred care in line with Barchester’s standards.

Outside of work, I enjoy spending time with my family and exploring nature through regular walks.

Sabrina Cox
Sabrina CoxJob Title:Care PractitionerJoined: 2008

Sabrina began working at Ashminster House in 2008 as a Care Assistant.

She has developed her skills and successfully gained both Level 2 & 3 Health and Social Care Vocational Qualifications and has also now completed our In-House Care Practitioner Programme.

Sabrina currently leads our very homely Residential Dementia Unit with her team.

In her own time, Sabrina enjoys spending time with her family.

Elaine Hilden
Elaine HildenJob Title:Head of Lifestyle/Care AssistantJoined: 2003

I have worked at Ashminster House since 2003, first as a carer, then progressing to an 'Activities Co-ordinator', now re-titled 'Head of Lifestyle'. I have a wealth of experience in my role as well as NVQs in Health and Social Care, Activities in the Care Setting and Dementia.

I am passionate about fulfilling residents' everyday life, by getting to know the individual residents with a person-centred approach, finding out about their experiences and helping them to express themselves, for example, through reminiscing with items of old.

My interests outside of work include antiques, dogs and spending time with my family.

Gary Ward
Gary WardJob Title:Head of MaintenanceJoined: 2020

I started work at Ashminster House in February 2020. I have experience working in Nursing Homes and Hospitals as a Maintenance & Installation Engineer. I am a Qualified Plumber and I enjoy my job very much.

When I am off duty, I like to spend time with my family and produce rock music as an amateur musician.

Matthew Lamb
Matthew LambJob Title:Head ChefJoined: 2025
Matthew Lamb
Job Title: Head Chef
Joined: 06/01/2025
My name is Matthew, and I am the Head Chef of Ashminster House Care Home. I joined the Barchester team in January 2025, and I thoroughly enjoy working with the team and delighting our residents with my culinary creations and promoting their wellbeing. I’m a qualified NVQ level 2 Chef.

In my free time, I enjoy spending time with my family, exploring on my motorbike and indulging in fishing.

Selma Chetram
Selma ChetramJob Title:Head HousekeeperJoined: 2024

Hi, my name is Selma, and I am the Head Housekeeper of Ashminster House Care Home.

I joined the Barchester team in August 2024, and I enjoy spending time with the residents and hearing their life stories. They are very fascinating people. No two days are ever the same.

I have a career history working within the NHS and hotels as either a domestic Assistant or head housekeeper. I have always taken pride in my roles.

I love family time, and find so much happiness when my family and I are out walking my 2 little cockapoo puppies, or spending time at home with the family. I'm a big animal lover and own 2 dogs, 3 cats, 2 turtles.

Vasilica Catargiu
Vasilica CatargiuJob Title:Unit Nurse ManagerJoined: 2015

I joined Ashminster House team in October 2015 as a care assistant whist working to be a registered as a nurse. After I received my pin in February 2016 I started working as a registered nurse and now I am head of unit nurse of Windmill lodge and I am very happy to use my clinical skills to improve quality of care for all residents. I am very passionate and dedicated to my role and enjoy working alongside my team to provide personal cantered care to our residents.

In my own time, I enjoy spending time with my family and to admire the beauties of nature in all seasons.

Richard Weedon
Richard WeedonJob Title:Unit Nurse ManagerJoined: 2023

I have been a registered nurse for 38 years, with the past 24 years devoted to the care home sector. I currently hold the position of Unit Manager on Memory Lane, our specialist dementia care unit. In addition to my nursing career, I served as a Special Constable with Kent Police for 22 and a half years. I am also a semi-professional close-up magician.

I take great pride in my role at Ashminster, where the strong professional bonds among the staff contribute significantly to a supportive and effective working environment.

Reena Rai
Reena RaiJob Title:Team Leader/ Speak up ChampionJoined: 2019

I began working as a Care Assistant at Ashminster House in 2019 and was promoted to Team Leader in 2020. I take great pride in my role and am committed to providing person-centred care to all residents. Building meaningful emotional connections with those I support is an important and rewarding aspect of my work.

In my spare time, I enjoy spending time with my family and exploring new places.

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