Search...

Halliwell Care Home

Kingswood Road, Tunbridge Wells, Kent TN2 4UN
Halliwell Care Home Logo
Jobs
Halliwell Care Home logo
Halliwell Care Home, Tunbridge Wells
Halliwell Care Home, Tunbridge Wells
Halliwell Care Home, Tunbridge Wells

Situated in the charming town of Tunbridge Wells, Halliwell offers a blend of modern comfort and traditional elegance, supporting residential, nursing, and palliative care alongside short stay and respite options. The purpose-built home is set in attractive surroundings, and features 64 well-appointed rooms and stunning landscaped gardens that invite relaxation and reflection. Social engagement is at the heart of Halliwell, with activities designed to inspire and connect, including music sessions...  

Loading travel time

Care Provided by Halliwell Care Home

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 64 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,100From £2,200
Nursing CareFrom £2,375From £2,475

Contact Halliwell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karl Pay (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Halliwell Care Home Reviews (114)

Submit a Review
9.7

Halliwell Care Home has a Review Score of 9.7 (9.749) out of 10, based on 30 reviews in the last 2 years. Over all time Halliwell Care Home has 114 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Halliwell Care Home
Loading...
Showing 114 reviews matching selected criteria
Review from Nina A (Friend of Resident) published on 14 July 2025 Submitted via Website
Overall Experience

All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to write such kind words. We feel Halliwell's surroundings, personalised care and staff's attention to detail really are key, especially whilst preparing for their last journey.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from K S (Respite Resident) published on 14 July 2025 Submitted via Postal Card
Overall Experience

I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Many thanks for leaving such a lovely review. We have booked you in for September. I will of course pass your compliments onto all Halliwell staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Daughter of Resident) published on 7 July 2025 Submitted via Website
Overall Experience

The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for leaving this reply. We loved having him to stay, a lovely gentleman, and we loved looking at all his artwork and drawings and listening to his stories about his visiting Squirrel at home. We look forward to his return on his 'Holidays'. I will pass on your kind words to all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jenni R (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her whole stay of 14 months was superb.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for leaving us such a wonderful review. Your Mother was a delight to look after, and is sadly missed by all Residents and staff, each and every one of us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Resident / Service User) published on 27 May 2025 Submitted via Postal Card
Overall Experience

The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to leave this lovely review, I will be sure to pass on to the Gardening Team especially.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Drummond A (Resident / Service User) published on 19 May 2025 Submitted via Website
Overall Experience
I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day.
While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food was great, and our "street party" special.
We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que.
On VE day itself we were entertained with VE day topical music by a top-grade violinist/singer/dancer,
At 12 O'clock we observed the 2-minute silence, and then a flag decked dining room for lunch. A high-quality meal, yet again.
I do not believe that our carers, our chefs and kitchen staff, together with our activities team could have worked harder to give us a better time to enjoy our memories, to celebrate our Victory, and to honour our fallen.
Thank you.

A resident.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to write such a heartfelt review. They truly were magical days, with many stand out moments, in addition to the Choir performing their hearts out. I will show the whole Team your review and thank them again for embodying our values; bring love, welcome all, inspire more and act with purpose. There is more planned too.....

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V H (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable and pro-active.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you for taking the time to leave such a lovely review. Our whole team work hard to create an enjoyable, caring atmosphere. I will share this review with everyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jon R (Son of Resident) published on 26 March 2025 Submitted via Website
Overall Experience
In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much she likes it there. As her son, that is the main metric for me.
During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication to me.

My personal experience is that all of the staff are extremely nice and kind to her. I eat there weekly and the food is good with nice choices.

Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to leave this lovely review. I will pass this onto the whole Care Team. We have thoroughly enjoyed having your Mother as part of our family. I personally enjoyed her telling me all about the beautiful handmade ornaments and photographs in her room.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Ann C (Respite Resident) published on 24 February 2025 Submitted via Website
Overall Experience

I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/more repetitive than lunch, but usually fresh and healthy and there was a good range of choice. There was a real community in the home, with many of the residents very active in making me feel welcome and driving the activities/care/food choices etc. There were a raft of things to get involved in - I only wish I'd had time do to more! My friends and family visited and were made very welcome and were impressed. I would certainly recommend Halliwell.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S K (Daughter of Resident) published on 17 December 2024 Submitted via Website
Overall Experience

Sadly I write this review with apprehension as my dad, although has always been a happy man and aims to please everyone, has of late become withdrawn and sad. After a lengthy amount of time at Halliwell he has been made to feel like a burden and someone of little importance. As new staff arrived things have changed and not in a good way. Where once I would have said this is the place to be with the love and care anyone would want for their family member this has changed. Unfortunately, care has been lost and it has been really sad to see the decline. The deputy manager is an amazing lady and Halliwell will be lost without her. It is a real shame that in 2024 people are not treated with the dignity and grace they deserve!

Reply from Eileen Allison, General Manager at Halliwell Care Home

We were disappointed to read your review and to hear of your dissatisfaction regarding your father-in-law's time at Halliwell. Please know that the entire team is very sorry to hear your concerns. We thoroughly enjoyed having your father-in-law with us for over five years. During that time, he...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R A (Respite Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience

All I can say is that I came for respite care, now I want to come back permanently. Many thanks to all the lovely caring staff.

Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you so much for your lovely review, we would love to have you back to stay permanently, whenever you wish!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathy H (Friend of Resident) published on 3 May 2024 Submitted via Website
Overall Experience

My friend of 46 years began her stay at Halliwell in September 2023. She was only 61 years old but had been diagnosed with a severe brain tumour and her life expectancy was only months. It became impossible for her to be cared for at home so the difficult decision was made to find a home for her to spend her final days. Having looked at two other homes that were clearly unsuitable we came across Halliwell. As soon as we stepped into Halliwell and met with the manager, we knew we were in the right place. The home is clean and comfortable, the food very good and the staff outstanding. From reception staff, to the maintenance team right through to the carers and nursing staff who cared for her for the next 6 months, we could not have asked for more love, care and support - both for her and for those of us as her family and friends involved in her care. Right to the end my friend's care was excellent and dealt with in such a kind and compassionate way. Thank you so much.

Reply from Eileen Allison, General Manager at Halliwell Care Home

It is incredibly kind of you to write this very moving review. It was an honour and a privilege to care for your beautiful friend and to give her the best end-of-life care possible, as she truly deserved. We will always remember her fondly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Helen K (Daughter of Resident) published on 26 April 2024 Submitted via Website
Overall Experience
I highly recommend the Halliwell Care Home, who are an amazing team creating a happy caring home.
They looked after both of my parents. My mum had a terminal cancer diagnosis needing palliative care. They support her, working in partnership with the hospice team through a very difficult time with dignity and love.
Supported Dad who was dealing with losing everything he was heartbroken. They were gentle, kind and helped him build a new life, and make new friends by joining the activities he wanted to do like the choir. He had 3 happy years there, and when it was his time to join Mum they worked with his wishes.
The team at the Halliwell really care it is not a job for them, they treat everyone as an individual making their time fun and enjoyable.
There is so much to join in with them in their home it makes it feel like you are visiting them at home, for example, family quiz nights, fairs, the dog show or the choir concerts.

I can’t thank the whole team enough for the care and support to us.

Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you for your very heartfelt review. It was a pleasure to care for your father and help rebuild his life after your mother sadly died. We miss him deeply and will all sing our best for him at our next concert.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

The Halliwell is a beautiful nursing home in a lovely setting with views of the grounds and the park. Every amenity one could wish for is provided, including a dining room, hairdressing, pedicures and physiotherapy, as well as social activities including film screenings but the most important aspect is the kindness and care of the staff, which extends from the general managers to the administration team to the wonderful carers and maintenance team. If you have a loved one who needs more support, I could not recommend a better choice than the Halliwell.

Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you very much for your kind review. We do pride ourselves on the care and kindness we offer but it is always lovely to receive this kind of feedback. On behalf of the whole team a very huge thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G F (Respite Resident) published on 12 December 2023 Submitted via Postal Card
Overall Experience

Very welcoming, friendly and smiling staff. All are very competent and always helpful. Good variety of healthy diet and is nicely presented. Wide range of activities and a very pleasant garden. Overall I can highly recommend Halliwell Care Home to any potential service user.

Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you so much for taking the time to leave us a review. We are all pleased that you enjoyed your respite stay and are very grateful for your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carolyn B (Daughter of Resident) published on 12 October 2023 Submitted via Website
Overall Experience

My father was a resident at the Halliwell Care Home for four and a half years until his death in June this year. During his time there he was looked after with great kindness and professionalism. I was confident that he was not only well-cared-for and safe, but also loved. The staff were wonderfully caring and compassionate as well as bringing fun and laughter while they carried out their roles. The Halliwell is led with exceptional skill by the general manager. She cares passionately about the well-being of the residents and equally passionately about the welfare of the staff, and it shows. There is a warm and positive atmosphere which is evident from the moment you step through the door. Quite simply, the Halliwell sets the standard by which all care homes should be judged.

Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you so much for this amazing review. My team do love the residents, they become family to them. I am so glad that you and your family have had such a positive experience of what life at Halliwell has to offer. We will all remember your father so fondly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judy M (Daughter of Resident) published on 4 October 2023 Submitted via Website
Overall Experience
My mother, who was a resident of Halliwell for about 7 1/2 years, died this week (at 103) after a short illness. I cannot let her passing go without saying how extraordinary the love and care at Halliwell is.
During her time at the home, she forged strong friendships with other residents and the staff became part of our extended family. They always go the extra mile for their residents and treat everyone with dignity, compassion and humour. The whole atmosphere of the home is fun and positive and Mum was very happy at Halliwell. The general manager sets the tone and is more than ably supported by her amazing staff.
The end-of-life care was incredible. Mum was very sick for three days but she was kept comfortable and pain free and I, who was able to be with her, was treated with huge kindness and concern.

Halliwell and the staff are truly the gold standard of care homes. My family and I will be eternally grateful to them.

Reply from Eileen Allison, General Manager at Halliwell Care Home

This is incredible thank you! We were all terribly fond of your mother so going the extra mile was a very easy thing to do. To say we miss her is a huge understatement. Our hope is that all residents and their families experiences are as special. On behalf of the whole team here at Halliwell. Thank you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alistair W (Son of Resident) published on 30 August 2023 Submitted via Website
Overall Experience
My mother is 96 and was struggling on her own. We visited quite a few care homes, and the atmosphere at Halliwell convinced her that this was the place for her. She has now been there for four months and could not be happier. Apart from the excellence of the facilities and the high standard of care, the approach of the staff to the residents cannot be faulted. The residents are given complete agency over their lives, and the activities that are offered are ones that engage them, as opposed to just being paraded in front of them. They are able to fully participate in music, poetry, art, quizzes, etc.
The quality of the senior staff sets the tone.
I was dreading my mum having to go into residential care, but it really could not have worked out better. She feels engaged and fulfilled. The staff and the other residents could not have been more welcoming, and the process of fitting her in socially was done with care.

An unhesitating recommendation.

Reply from Eileen Allison, General Manager at Halliwell Care Home

This is so wonderful to read, and thank you so much for taking the time. This is exactly how we would wish our residents to feel, and it is truly rewarding for all of us to see residents fully embrace "life" here. Thank you so much on behalf of the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Audrey E (Resident / Service User) published on 5 May 2023 Submitted via Website
Overall Experience
I received excellent care and attention. The staff were very kind and considerate. The residents were very friendly and inclusive.

The grounds were beautiful with easy wheelchair access. I enjoyed my lunches in the dining room chatting with others whilst enjoying excellent cuisine

Reply from Eileen Allison, General Manager at Halliwell Care Home

We are so glad that you found your respite stay so enjoyable. It is great for the team to read such a positive review and we hope to welcome you back again one day! Thank you for taking the time to write this for us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from V P (Wife of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience
My husband went into the Halliwell for a month as he hadn't been well, and I (wife) was struggling as unwell.
The home is lovely, really clean and comfortable.
The staff are very kind and caring and looked after him so well.

Will come back again for respite next spring.

Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you very much for your kind review. We are all glad that your husband enjoyed his respite stay and that it gave you the rest that you needed. Many thanks on behalf of all the team here at Halliwell.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Halliwell Care Home.

Upcoming Events

There are no upcoming events for Halliwell Care Home.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Halliwell Care Home.

Meet the Team (1)

Karl Pay
Karl PayJob Title:General ManagerJoined: 2025
Karl has worked in adult social care for over 35 years, 24 of those in Home Management or senior leadership roles across a wide range of service types, primarily within charitable and not-for-profit organisations.
He brings extensive experience supporting individuals with diverse needs, including older adults, people with learning disabilities, physical disabilities, and those with complex or associated conditions. Karl is passionate about ensuring that everyone receives the right support, whatever their personal challenges may be.
His strengths lie in effectively leading and managing operational functions to ensure the very best outcomes for those who use the services, their families and friends, and the dedicated teams who share the organisation’s vision and values.

Karl is proud to be leading the team at Halliwell, continuing its success by championing the organisation’s values and delivering outstanding care and support.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halliwell Care Home to verify any information. View our terms and conditions. Halliwell Care Home has an Enhanced Service -more info.