
I’ve been more than happy with the care my parents have received here over the last five years.Robin A(Son of Resident/Service User)



I’ve been more than happy with the care my parents have received here over the last five years.Robin A(Son of Resident/Service User)


At Highfield Care Home in Canterbury, a sense of warmth and comfort fills the air from the moment someone steps through the doors. Here, every resident is greeted with care and compassion by a dedicated team, committed to creating a nurturing environment where each individual is treated like family.
Days at Highfield unfold with meaningful moments. Residents are encouraged to pursue their passions, whether it’s through creative activities, social events, or...
Care Provided by Highfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact Highfield Care Home to find out the exact price for your requirements.
The price(s) shown are provided by the care home. Contact Highfield Care Home for full pricing details and T&Cs.
Contact Highfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- M R Patel
- Private Owned
Person in charge
- Sheila Edrial-Deque (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (28)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Highfield Care Home does not operate specific visiting hours. Visitors are welcome at all times although, the home ask that visitors are respectful of residents time to rest in the evenings.
Parking
- On-site parking is available
Highfield Care Home Reviews (67)
Highfield Care Home has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years.
Over all time Highfield Care Home has 67 reviews.
The home has a lovely friendly atmosphere and as a visitor I always feel very welcome.
My aunt likes the staff and says she is lucky to be cared for so well.
Thank you, Malcom, for taking the time to share such a thoughtful review. We are delighted to hear that your aunt has felt well cared for during her time with us. Our team works hard to build genuine relationships with each resident, and it is wonderful to know that she feels lucky and supported by the staff around her.
The staff are always welcoming and available to discuss and needs Mum may have.
Mum is very well cared for, the team are excellent, and she has settled well at Highfield. Some areas of the premises are a little tired, but a re-furb appears to be underway.
Thank you for your kind words Cynthia, I will pass the message with my team.
The staff and facilities are excellent. They have made my mother very comfortable and looked after her needs with kindness and efficiency.
Thank you Keith for your nice message I wall pass it on to my team.
Everybody at the care home are very efficient and friendly. Could not ask for a better care home for mum. As for price, not sure what prices are.
Thanks for you nice comment Paul, I will pass the message with the team.
Mum came to Highfield Care Home after a long stay in hospital. We are very happy with all aspects of Highfield Care. Mum is well looked after and enjoys the lovely home cooked meals. The staff are all lovely and very caring and attentive to the residents. Mum has the choice of joining in with a wide range of activities that are organised by a lovely activity organiser.
Janice, thank you so much for sharing your lovely feedback about your mum's experience at Highfield. It means a great deal to our whole team
Carehome is full of love and laughter like one happy family. Staff are so friendly, helpful and carring. Residents are well looked after all staff are there for their every carring needs all drinks and food supplied regularly throughout the day and all food home cooked with a large variety. Housekeeping and hygiene levels are to very high standards. It's peace of mind to know loved ones are cared for and in lovely surroundings. Thank you all xx
We work hard to make our home a place filled with warmth, laughter, and genuine family spirit, so hearing that this is what you experience means everything. Our team will be delighted to know their friendliness, care, and dedication have made such a positive impact.
Very helpful and understanding, very beautiful setting in the countryside. My dad enjoys the food, and communication is excellent within the home.
Thank you for your thoughtful review, Karen. I will ensure your message is shared with the team.
Staff are all lovely, food home cooked and mum is well looked after.
We know sje os cared for and safe. It's like one big happy family.
We're very pleased mum gets to stay here long term.
Thank you for the lovely words you shared about Highfield.
I cannot ask for anything more. Cleaning levels are fantastic. I am very happy with my staying at Highfield Care Home.
Thank you for your nice comment. I will pass your message to the team.
My experience of this nursing home has been excellent. The staff cannot do enough for you and always greet you with a smile. Overall great experience, I have no complaints.
Staff are very pleasant and easy to talk to. Work hard and understanding of people's needs. Would like to make room for more personal, but appreciate that reminders of past life can be unsettling.
Since the new company has taken over, the home is much nicer, a more positive happy place for my dad. The staff are more available and there seem to be more of them. The rooms are cleaner and better organised. It's nice to see residents in the lounge and sitting in the dining room for meals. A massive improvement all around. I love the activity/well-being lady, a real asset.
Thank you for your nice comments, I will pass your words to the team. We will continue to give our best to look after your loved ones.
During my mother's three-week hospice stay the nurses and staff were always very friendly, helpful and attentive. It was very evident that they checked/attended to her regularly. When we called they answered the phone and provided accurate/prompt/knowledgeable status. I cannot praise them more.
Thank you for your nice comments, I will pass this on to the team. We continue to do the best we can for your love ones.
Staff are attentive, warm, competent and very friendly. I am very happy living here at Highfield Care Home.
Thank you very much for your nice comment; I will pass the message to the team. We will always do our best to look after you.
The staff at Highfield have, from the start, been very caring and supportive towards my husband. They have always been friendly and helpful, and taken time to inform us of his progress and any issues with his health and wellbeing. They always try to involve him in activities but respect his wishes when he doesn't want to participate. They have also provided me with support on the occasions when I have found the situation hard to cope with emotionally. Overall, I think they are providing an excellent service.
Thanks for your kind words. I will pass this message to the team. We will continue to give the best of care to all our residents.
My partner has been here since October 2021 due to a stroke, which leaves him unable to communicate clearly and unable to get about. The staff have been very patient and caring in trying to help him with these things, and he indicated that he is very comfortable at Highfield. I find the staff very welcoming and helpful.
Thank you for your feedback. We appreciate all feedback so we can learn, develop and implement change. I will pass on your feedback to all the staff; thank you.
My father in law was admitted to Highfield care home after a long horrible hospital admission, Highfield welcomed Dad and made him and us feel like part of a family. I am so thankful for all the staff and the lovely kind manager at Highfield, they have reduced the family's stress levels massively and always welcome us with a big smile and a hug if we need one.
Thank you for your feedback, we apricate all feedback so we can learn and implement change.
My aunt has been at Highfield for two and a half years. We have found the staff friendly and positive. She tells us the care is good and she is comfortable. Mentally she is now less good (at almost 102) but she is a formidable person so I think the comments she made say six months ago can be taken seriously. My family and I think Highfield has done a great job looking after her.
Thank you for your feedback, we appreciate all feedback and gather all feedback information to learn from and then we can implement change if needed. I will pass the lovely feedback on to all the staff. Many thanks, Tambara
Highfield is a lovely care home all the staff are caring friendly and thoughtful our Mum has been in the home since July 2019 she is well cared for and looked after. We cannot thank the staff enough for what they do they are all truly amazing.
We all thank you for your feedback. It's really nice to get great feedback to share with all the staff.
My mother has not been here long but Highfield seems a very nice place with attentive staff.
Thank you for your feedback, at Highfield we welcome feedback and strive to make changes to improve areas highlighted in feedback that can help us learn and develop, so we can enhance and achieve a better quality of care for your loved ones.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Care Home.
There are no upcoming events for Highfield Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highfield Care Home.
Accreditations
There are no accreditations posted yet for Highfield Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Highfield Care Home
What types of Care is Highfield Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Highfield Care Home have?
There are 31 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Highfield Care Home?
Pet Friendly (or by arrangement), Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Highfield Care Home to the centre of Canterbury?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highfield Care Home to verify any information. View our terms and conditions. Highfield Care Home has an Enhanced Service -more info.