
The standard of care my wife receives is first classRoderic H(Husband of Resident/Service User)

My nan has settled in really well and is acting like she is at home.Y S(Granddaughter of Resident/Service User)

The care she is receiving is very reassuring. All the staff are patient and kind.Jill S(Niece of Resident/Service User)

The standard of care my wife receives is first classRoderic H(Husband of Resident/Service User)

My nan has settled in really well and is acting like she is at home.Y S(Granddaughter of Resident/Service User)

The care she is receiving is very reassuring. All the staff are patient and kind.Jill S(Niece of Resident/Service User)

Maidstone Care Centre is part of the RCH Care Homes portfolio, located amidst the scenic Kent countryside, where a dedicated care team provide residential, nursing, palliative and dementia care.
Extensive care expertise allows for services to be flexible to individual requirements and developments, while a comfortable and spacious interior allows occupants to feel at home.
Maidstone Care Centre goes to all lengths possible to ensure the happiness of residents, being welcoming to...
Care Provided by Maidstone Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Maidstone Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Maidstone Care Centre for full pricing details and T&Cs.
Contact Maidstone Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Kerrie McNamara(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (58)
Visiting
- Maidstone welcome visitors to Maidstone Care Centre. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Maidstone Care Centre Reviews (133)
Maidstone Care Centre has a Review Score of 9.4 (9.436) out of 10, based on 42 reviews in the last 2 years.
Over all time Maidstone Care Centre has 133 reviews.
The care team are friendly and caring and able to deal with quite complex needs (which my mum has). Rooms are modern and clean and the general atmosphere in the home is calm. We didn't get a say in the home my mum was placed in but we're very happy that she is in Maidstone Care Centre.
Thank you for taking the time to this review. I know that potential families and residents find this useful in selecting a home. They also help us to improve our services.
His bedroom was satisfactory, however, there was no TV which surprised me and no fan. The rooms were often too warm, particularly in the summer and the temperature was poorly regulated. My husband remained in bed day and night and the availability of support pillows were insufficient for his needs.
I would like to give my thanks to the care staff who were mainly from Nepal. They provided excellent care. However, their work hours are long and pay did not reflect the importance of the role. As a result, care staff turnover was high which was unnecessarily confusing for residents.
Thank you also to the maintenance manager at the care home, who worked very hard and kept the home and gardens in good order. Also, the activity coordinators who provided a good range of daily activities for both residents in bed and in the lounge.
Great care. Staff excellent. Facilities are good with lots of entertainment for the residents. My father has a nice room and receives excellent care. The staff know him and his needs and he seems very content and we know he's safe.
Thank you for this review and I am glad to hear that Dad is happy and you feel he is safe with us. I know how difficult it is to entrust the care of a loved one myself. This helps people to read about the home from people that know that service already.
Patient is very content and feels secure in this environment.
Thank you very much for taking the time to do this, and your wonderful review of our home.
Maidstone Care Centre is an excellent care home. The management and staff do an incredible job to make sure the residents are cared for at the highest level. I have yet to see another care home that I would prefer a loved one to be a resident at. Thank you, MCC.
Thank you so much for this review. This is very helpful for people looking to choose a Home. Thank you for your kind words the staff do work hard.
My mother-in-law was recently admitted to this home. It has such a warm and friendly atmosphere. The staff were hard working and always had time to help. We could even take the dog with us which was so important for her as she loved the dog.
It is important to us that our home is welcoming and friendly. A lot of our residents get pleasure from seeing animals in the home It is very therapeutic and only last week we had an array of animals visit and we have a pony booked too. It is our residents home first of all.
A big thank you to all at Maidstone Care Centre for the very obvious way in which you care for your residents.
Thank you for this lovely review. This is what we aim for. It's great to know that people feel secure and happy with what we do.
The Maidstone Care Centre is a well-run nursing home with good facilities for residents. The staff are caring and helpful and the residents' rooms are of a high standard.
Thank you for this lovely review of our home. We work hard to meet the needs of each person and provide a safe and homely experience.
From the very start of my mother-in-law's stay with you, we found the staff to be caring and sympathetic. In her early years on Penbury she was treated with compassion and consideration. After her stroke in February 19, she was bedridden and the staff were kind to her and very gentle. My mother-in-law was afraid as she had dementia and forgot that people were wanting to help. The staff were aware of this and were extremely kind. At the end, they supported the family and it was a dignified end to my mother-in-law's life.
Thank you for your review of our home and the care that staff gave. To have these comments regarding this very difficult time for your family are very precious. That you have such good memories of your Mums final hours and days tells us as a team we achieved our aims. We care for the whole family.
First-class care and support to both the resident, my mother and family. Management and staff welcoming and friendly, with a calm and caring environment. Clean and comfortable facilities. Highly recommend.
Thank you for your review of the home and the care that your Mum received here.
Very good care home. Kind staff, well run, good atmosphere. Clean environment. Always kept up to date with health issues and with social service checks. Would recommend to anyone looking for a kind and caring environment for their loved one.
Thank you for taking the time to do this review. I know prospective clients do read and find them useful.
My mother was a resident here for approx a year up to her death in August. The staff and facilities have been excellent both to my mother and her family. We have always felt welcomed. During the last month of my mother's life, the support given was fantastic and will not be forgotten. In summary a great home and great staff.
I'm going to miss them all very much.
I wish my mother-in-law was still there, believe me, it wasn't our choice in having her moved.
Thank you for this review. It means a lot to us as I know how hard this period was for yourself to come to terms with. We all wish you well.
I bought a quilt and 2 quilt covers and pillowcases in and these are not used. The quilt is folded up and is stained and needs washing. My relative has a sheet covering her.
Really sorry to hear these things. I will look into issues raised. This helps us to improve our services
The staff here are therefore well chosen. Kindness, patience and understanding shine through.
It is lovely to see the change when she was so poorly at the beginning. Thank you for your lovely words.
My mother was moved to this care centre from hospital after a fall, she had given up. The staff have helped her back, being moved from hospital ward to dementia ward. Since being on this ward she has improved in eating and joining in with activities.
Thank you so much for the review of our home. We are always striving to make it even better.
I am very satisfied with the care my wife receives at your care home. The staff are always very happy and polite and have a very caring nature towards my wife and other residents. It certainly puts my mind at rest knowing she is being well cared for.
Our dear mother was a resident in Maidstone Care Centre from March until her passing at the beginning of June. Mum was treated with the utmost care, devotion and respect by all members of staff. Her care was second to none, nothing was too much trouble. All of the carers and the nursing staff treated Mum with dignity and went above and beyond to ensure that she was comfortable. All staff spent time with Mum, chatting to her and making her feel valued. My brothers, sister and sister in law and all members of our family were all made to feel extremely welcome, we were also cared for particularly when at the end, during Mum's last days when we were with her continually, we were given extra seating in her room so that we could all be with her and we were asked how we were and if anything could be done to help us in that really difficult and emotional time. As a family, we would like to express our genuine gratitude and thanks to all who looked after Mum and us during the last months. Thank you.
My husband has been a permanent resident at Maidstone Care Centre since December 2018. He is extremely well looked after. The activity team are fantastic and the staff on Pembury are worth their weight in gold.
Thank you Sheila for your care and involvement in our home.
My wife has been a resident at Maidstone Care Centre since 13/12/18 and we, that is her son and granddaughter, have been satisfied with the care and attention given. Being 95% blind, dementia and poor mobility, the carers are very considerate and caring, she is 92 and 6 months old. We have been married for 74+ years.
Thank you for taking your time to do this review. It is helpful to people looking for a home for a loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 08 Jun 2026
Maidstone Care Centre is delighted to welcome Kerrie McNamara as its new General Manager, bringing with her a wealth of experience across the health and social care sector and a...
- 08 Jun 2026
Maidstone Care Centre Strengthens Community Connections at Local Alzheimer’s Coffee Morning Residents, their families and team members from Maidstone Care Centre recently enjoyed a warm and welcoming visit to Maidstone's...
- 25 Mar 2026
Residents at Maidstone Care Centre were delighted to once again welcome Naomi whose visits have quickly become a firm favourite in the home’s lifestyle calendar. Bringing along a wonderful mix...
There are no upcoming events for Maidstone Care Centre.
Awards / Recognitions (11)
- 18 Mar 2022Recipient: Maidstone Care Centre
- 06 Nov 2021Recipient: Maidstone Care Centre
- 06 Nov 2021Recipient: Maidstone Care Centre
Accreditations
There are no accreditations posted yet for Maidstone Care Centre.
Meet the Team (1)

I’m proud to be the General Manager at Maidstone Care Centre and passionate about creating a warm, supportive and welcoming environment for everyone who lives and works here.
My experience within the care sector includes working in the community as an Area Manager, managing Live-In Care services and previously being a Registered Manager within a care home setting. I hold an NVQ Level 5 in Social Care, and throughout my career, I have always been inspired by helping people enjoy the best possible quality of life.
What I enjoy most about my role is supporting the team to deliver outstanding care and knowing that, together, we can make a genuine difference to residents and their families every day.
One of the things I love most about Maidstone Care Centre is the team spirit. There is a real sense of warmth and dedication from people who genuinely want to be here and are passionate about caring for others.
Outside of work, I’m a Tottenham Hotspur supporter, and in 2024, I challenged myself to climb Mount Snowdon. I’m inspired by always striving to be the best version of myself and staying true to who I am.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maidstone Care Centre to verify any information. View our terms and conditions. Maidstone Care Centre has an Enhanced Service -more info.