
The standard of care my wife receives is first classRoderic H(Husband of Resident/Service User)

My nan has settled in really well and is acting like she is at home.Y S(Granddaughter of Resident/Service User)

The care she is receiving is very reassuring. All the staff are patient and kind.Jill S(Niece of Resident/Service User)

The standard of care my wife receives is first classRoderic H(Husband of Resident/Service User)

My nan has settled in really well and is acting like she is at home.Y S(Granddaughter of Resident/Service User)

The care she is receiving is very reassuring. All the staff are patient and kind.Jill S(Niece of Resident/Service User)

Maidstone Care Centre is part of the RCH Care Homes portfolio, located amidst the scenic Kent countryside, where a dedicated care team provide residential, nursing, palliative and dementia care.
Extensive care expertise allows for services to be flexible to individual requirements and developments, while a comfortable and spacious interior allows occupants to feel at home.
Maidstone Care Centre goes to all lengths possible to ensure the happiness of residents, being welcoming to...
Care Provided by Maidstone Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Maidstone Care Centre. Our Nursing fees do not included FNC contribution (NHS-funded Nursing Care)
The price(s) shown are provided by the care home. Contact Maidstone Care Centre for full pricing details and T&Cs.
Contact Maidstone Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Kerrie McNamara(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (58)
Visiting
- Maidstone welcome visitors to Maidstone Care Centre. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Maidstone Care Centre Reviews (133)
Maidstone Care Centre has a Review Score of 9.4 (9.436) out of 10, based on 42 reviews in the last 2 years.
Over all time Maidstone Care Centre has 133 reviews.
Our mother was only there until a permanent home could be found for her and it was a shame that she couldn't stay there as all the staff were very attentive and caring.
Lovely place, would want to come here myself.
Thank you for your lovely review of the home. It is good to hear such nice comments about the care the staff give. After all, that is what we are here for. It is the residents and families home.
Thank you for looking after my beloved Dad. He was well cared for, always clean. The staff are amazing, they are cheerful and professional. The bedrooms and communal areas are spotless. The food looks very appetising. There are numerous events/activities and my dad was always included although his participation was limited. The staff were so kind, even after my dad passed away on New Year's Day. Thank you.
Thank you for taking the time after your loss to complete this review. The whole home wishes you well at this difficult time. I know future residents family do find these reviews so helpful in choosing a place for their loved one.
This includes the management who I've found to be very helpful.
My husband says he feels safe and relaxed and very well looked after and this is, of course, wonderful for me as it goes some way to making our separation easier to bear.
The atmosphere is so peaceful and calm especially in the sitting room which is a delight.
Thank you for your lovely review of the home. It is always good to get feedback on how we are doing.
He was always lovely and clean and made comfortable.
He was treated with respect.
We were always made welcome by the friendly staff.
The premises were spotlessly clean.
Thank you for doing a review of our home. I know prospective clients do find these useful.
The service is good and they seem to care a lot about comfort and safety. All round very helpful and obliging.
The manageress was very supportive in a difficult time as mum weakened and passed on. The nurses worked hard to relieve her pain and make her as comfortable as possible whilst complying with her wishes and maintaining her dignity. They seemed more concerned with the needs of the residents and family rather than a money-making business - unlike some care homes which talk the talk but seem more concerned about getting paid.
Thanks for your kind review of the home. I know prospect families and residents read these reviews to help them find a home. They are reviews from people who know the service which makes it invaluable.
My mother moved to Maidstone Care Centre following neurosurgery and her previous home being unable to accommodate her needs at that stage. Her care at MCC has been thoughtful and compassionate. Thank you.
Thank you for your review of the home.
He enjoys the activities and is happy with the food - I feel that he is in a safe and caring environment.
Thank you for taking the time to complete this review. I know these are helpful for relatives choosing a home for a loved one.
Staff are very nice and helpful. A very good place for my dad to be in. Best I've seen my dad look for a while, they are taking good care of him.
Thank you for your review of our home.
I visited my friend during her stay and found the staff informative and friendly. The room was clean and pleasant smelling. My friend was given medication during my visit. The staff member was very caring, pleasant, professional and friendly.
Thank you for reviewing the home. It helps us to review our services.
I am very pleased with the level of care my mother received at Maidstone Care Centre. Every single staff member we met was calm, friendly and polite. Mum was treated with dignity and respect at all times. It was a relief to us as a family to be able to relax knowing that we could trust the people who were caring for Mum.
Thank you for doing this review for us.
I found the management and staff very helpful. My father-in-law was very comfortable and settled an excellent care home.
Thank you so much for taking the time to review the home, I know potential clients find it useful.
Maidstone Care Centre is spacious and bright, with easy access and a modern appearance. My mum spent ten days here, after several weeks in hospital. It was a relief to settle her into the home, with its peaceful and calm atmosphere. Her room was bright and airy, with modern furniture and a bed that, whilst functional, did not have the appearance of a hospital bed. The window overlooked the trees and we could hear birdsong in the mornings.
The strength of the centre was its staff. All were caring and kind, respectful towards Mum and to us; they spoke gently and were mindful of our feelings. The advance care plan was set in place and activated as required. The registered nurse and the manager offered support and kindness through a very difficult time, and I cannot thank them enough for helping us during the final days.
After the noisy and harsh environment of the hospital, this was exactly the setting we wanted for Mum. I would not hesitate to recommend this care centre.
My mother spent a couple of months at the home. I couldn't fault the staff for their caring attitude and witnessed regular toileting, iced lollies and watermelon in the heat and regular drinks being offered at all times. There did appear to be a lack of stimulation as the majority of residents couldn't communicate easily. The food was ok, but the 5 pm supper of soup, sandwiches (plus sometimes jacket potato) and dessert seemed too much, especially as the afternoon cup of tea had biscuits/homemade cake served. A hairdresser attends most weeks, but there wasn't a 'plan B' if they didn't attend and hair was left unwashed for a long time. Even when requested for hair to be washed it was several days later following a second reminder when this occurred. The laundry was hit and miss and we left with some items missing, even some labelled with her name, and returned items which weren't hers. The one thing the home needs to resolve is the unpleasant odour which greets you on each floor.
The care and attention my mother has been given over an extended period of time is faultless and in addition, my elderly father who visits daily is also given support.
Thank you so much feedback is always greatly appreciated.
Excellent care home. Staff are brilliant, I needed somewhere for my mum to live that was clean and very well run, this care home meets and exceeds all my requirements for my mother. I consider my mother and myself to be very lucky to have found this care home and would recommend to anyone this is the standard all care homes should aim for. The manager I also found to be very caring in her duties, very sympathetic in my mother's needs and mine. To anyone looking for a care home, I would put this one at the top of your list and set it as a benchmark.
Many thanks for your review, we really appreciate it. The staff all work incredibly hard and to get positive feedback like this is a great reward for them.
Friendly staff, nice environment.
My Aunt is very well cared for and is happy and contented in her environment. The staff are excellent and the food always looked appetising and my Aunt is always telling me how good it is!
Staff are very friendly and helpful.
I feel my nan is very well looked after, the food menu is brilliant, a very well balanced diet.
Every time my family and I come in to visit we get welcomed.
They don’t have a time limit or visit times which is very helpful as we all work different hours.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 08 Jun 2026
Maidstone Care Centre is delighted to welcome Kerrie McNamara as its new General Manager, bringing with her a wealth of experience across the health and social care sector and a...
- 08 Jun 2026
Maidstone Care Centre Strengthens Community Connections at Local Alzheimer’s Coffee Morning Residents, their families and team members from Maidstone Care Centre recently enjoyed a warm and welcoming visit to Maidstone's...
- 25 Mar 2026
Residents at Maidstone Care Centre were delighted to once again welcome Naomi whose visits have quickly become a firm favourite in the home’s lifestyle calendar. Bringing along a wonderful mix...
There are no upcoming events for Maidstone Care Centre.
Awards / Recognitions (11)
- 18 Mar 2022Recipient: Maidstone Care Centre
- 06 Nov 2021Recipient: Maidstone Care Centre
- 06 Nov 2021Recipient: Maidstone Care Centre
Accreditations
There are no accreditations posted yet for Maidstone Care Centre.
Meet the Team (1)

I’m proud to be the General Manager at Maidstone Care Centre and passionate about creating a warm, supportive and welcoming environment for everyone who lives and works here.
My experience within the care sector includes working in the community as an Area Manager, managing Live-In Care services and previously being a Registered Manager within a care home setting. I hold an NVQ Level 5 in Social Care, and throughout my career, I have always been inspired by helping people enjoy the best possible quality of life.
What I enjoy most about my role is supporting the team to deliver outstanding care and knowing that, together, we can make a genuine difference to residents and their families every day.
One of the things I love most about Maidstone Care Centre is the team spirit. There is a real sense of warmth and dedication from people who genuinely want to be here and are passionate about caring for others.
Outside of work, I’m a Tottenham Hotspur supporter, and in 2024, I challenged myself to climb Mount Snowdon. I’m inspired by always striving to be the best version of myself and staying true to who I am.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maidstone Care Centre to verify any information. View our terms and conditions. Maidstone Care Centre has an Enhanced Service -more info.