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- Miramar Care Home - Avery Healthcare







The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the Miramar offer a warm welcome to all.
Couples and companions are warmly welcomed to the home where their well-being, comfort, and happiness are top priority.
Miramar is a purpose-built care home with a variety of apartments including independent living apartments, offering...
Care Provided by Miramar Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 108 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Miramar Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Miramar Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Louise Vickers(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (72)
- Couples/Companion Rooms (18)
Miramar Care Home - Avery Healthcare Reviews (107)
Miramar Care Home - Avery Healthcare has a Review Score of 9.6 (9.618) out of 10, based on 28 reviews in the last 2 years.
Over all time Miramar Care Home - Avery Healthcare has 107 reviews.
Thank you Miramar for all that you have done and all you continue doing . Karen Ross
Thank you so much for your wonderful review. It means a great deal to us to hear that your parents continue to enjoy life at Miramar and feel so well supported by our team.
We are particularly pleased that you have highlighted the kindness, patience and dedication of our colleagues, as well as...
Thank you all!
Your...
Miramar is an exceptional care home that my mum has her called home for 4 years. The facilities are excellent and of high quality. The hotel standard makes it a very comfortable and pleasant place to be with high quality dining, a cafe area and lovely grounds. The wellbeing team provide a daily activity schedule of interactive games, quizzes, music and wellbeing focused activities. However the key componant are the staff who are approachable, friendly and dedicated. My mum sadly became quite ill recently and the staff have been so supportive and genuinely thoughtful. It was a tough set if circumstances that brought us to Miramar but I can honestly say it was totally the right decision for my mum. The next period may be very different for mum and I am hopeful that the team will support her with the dignity and care she will need.
Thank you for placing your trust in us to care for your Mum. We appreciate your kind words and look forward to continuing to support your Mum with the dignity, care and respect she deserves
From the 5th to the 12th of September 2025, I spent Respite Care at Miramare Care Home - Herne Bay. A wonderful time as soon as I entered the door. I had met the residents before as I help a lady with singing once a fortnight. So very happy time, such care and attention. I will book myself in once again, maybe in 2029. Still filling my bucket wish on my own home as a present.
Thank you for your wonderful feedback, I will pass your comments onto the team, we are so glad you enjoyed your respite stay with us and look forward to seeing you each week at Choir and hope you will choose us for another stay in the future.
Miramar is an outstanding care home. All staff including carers, admin and management team, activities staff, catering staff, cleaning staff go above and beyond to help our mum to feel happy, active, mentally stimulated and safe. Our mum has been a resident at Miramar for just over a year and during this time her physical and mental health has significantly improved. She has formed lovely connections with all of the staff and is always smiling and laughing when we visit. The activities schedule is excellent, mum has been taken on lots of lovely trips to theatres, galleries, gardens and on coastal walks. The variety of entertainers is amazing, mum particularly enjoys the choir and exercise classes and has discovered her love of art. We love spending time in the beautiful garden during the Summer months especially when the care home hosts the Spring and Summer festivals for friends and family.
Thank you so much for your lovely review, it is our absolute pleasure to care for your Mum and we are so pleased that you are as happy as she is with her new home
Every time I visit staff and residents seems cheerful and happy to the be there. Would recommend the Miramar.
Thank you for your review your feedback really makes a difference to our teams, we are so glad that you have enjoyed your visits to Miramar and look forward to seeing you again soon
My father arrived in March and had difficulty in adjusting to new surroundings. However the Care Staff have gone out of their way to help him settle. A big shout out to Chrissy the Manager who has gone out of her way to help Dad settle. He now is happy and joining in with a lot of the activities which is great.
Thank you, I will pass your comments on to Chrissy, our customer service manager. We are so glad dad has settled in his new home and is enjoying the activities
My mother was well looked after during her three years of residence by the members of staff and management at the Miramar. They showed great professionalism and compassion in sometimes difficult circumstances due to my mother's mental health issues. Our family remains very grateful for the care that was delivered, for the availability of staff and management. It was a very reassuring experience for our family.
Thank you, it was our absolute pleasure to care for Mum. I will pass your kind comments onto the care team
Following a fairly long spell in hospital with several failed discharges my relative transferred to the care of the Miramar with an efficient and timely admission and a warm welcome by every staff member they came in to contact with. Their accommodation is beyond what we imagined, and provides a spotlessly clean and comfortable home, and a place to welcome friends and family to visit which is so important. The Miramar feels like a well appointed, well run hotel and we are particularly impressed by both the staff to resident ratios, levels of respect towards residents, visitors and each other, and the gentle encouragement seen towards residents of all abilities. We have witnessed an impressive focus on our relatives' physical and mental health with real clarity, immediate registration and liaison with GP's and other medical services. Communication and consultation with us has been excellent. In a few months we recognise tangible physical progress, and improvements in sociability.
Thank you so much for you kind review I will ensure I pass the wonderful comments onto the team
On the whole the food is excellent, but there are some days when I hear it's not so good. I appreciate how hard it is to please everyone! The only issue I have had a few times is with communication but overall the care home is well managed, if a bit expensive. The staff go out of their way to provide a home from home and to help with the transition to care for residents and relatives - always a difficult one. Thank you.
Thank you so much for your kind review, we are so pleased that you as a family feel well supported by the Miramar team. I will pass your lovely comments on to the staff and will pass on your feedback regarding the activity schedule
2 of us came to visit one of your residents. We booked lunch in your restaurant, it was delicious. The home is well run, and the staff very happy and helpful.
Thank you so much for you kind review, i will pass your feedback onto our team. We are so glad you enjoyed your visit and we look forward to seeing you again soon
We were warmly welcomed and were impressed by the friendliness of all of the staff.
The food was excellent, particularly as my husband is 100+ and enjoys plain cooking.
Our 2 bedroom/2 bathroom 'flatlet' was PERFECT and we hope to go back for some more respite in the not too distant future!
GR
Thank you so much for your kind review, I will pass your comments on to the team. We are so glad you both enjoyed your stay with us at Miramar and look forward to seeing you again soon
My father spent his last 4 months as a resident in the Miramar. The whole team were outstanding in helping him to adjust to his new accomodation, in dealing with his increasing fraility with kindness and compassion and in taking care of him with genuine concern and care through to the end.
Thank you for you kind review, i will pass your comments on to the team, it was our absolute pleasure to care for your Father
In addition, the other residents seem happy and the environment feels very interactive between residents and staff. It's kept immaculately clean but has lots of touches that make it feel friendly and open. I researched dozens of care homes and Miramar was unmatched.
Mum loved it here, she was more a live and happy than she has been in a very long time. She was smiley and her eyes were alive. The staff were all lovely, helpful and got mum washed dressed and her nails cut when all other care services couldn't. The whole experience was amazing for mum and all the family and mum can't wait to come back. She also loved the food - which there was plenty pf - shes not eaten so well and also went out and did activities for the 1st time in years.
Thank you so much for your lovely review, we are so glad that Mum enjoyed her time with us, I will pass you wonderful comments on to the staff team
I was given lots of help and every effort was made to make my stay as comfortable as possible.
Very clean and well organised together with a cheerful atmosphere..Understanding and care could not be faulted.
Thank you so much for your wonderful review, we are so glad you enjoyed your stay with us at Miramar and look forward to seeing you again
It is characterised by smiles and helpfulness with facilities like those of a good hotel. It is much appreciated by my wife. She agrees with this assessment.
As a visitor, though a frequent one, it is difficult to choose between good and excellent below, especially without current comparison, value for money particularly so. The horrendous sums critically decimating life savings and meagre pensions inflict pain and worry though we know overheads are high in a criminally underfunded sector.
Thank you so much for your kind review we are so pleased that both you and your wife are happy with the care and facilities at Miramar, I will pass your feedback on to the team.
We have found in the last eighteen months a decline in overall satisfaction. My father has had issues with these on the whole have been dealt with. However, he has complained about rough treatment in the mornings and has said he is not woken for meals at some times. Overall, just needs a little attention to people in your care, so they feel better, other than just someone who is there.
We are sorry to hear that this has been your perception of your fathers care, as we always strive to provide the highest standards of support to our residents. We would welcome the opportunity for you to come in and meet with us so we can listen to your concerns directly and work together to ensure...
The care my mother has directly received has been good. My issue with the Miramar has been the loss of two gold necklaces from my mother. The first went missing in 2023 and the second in 2024. These were necklaces she never took off and I fear were taken from her. Her dementia makes her unaware of them being missing. The first was my father's wedding ring and therefore huge sentimental value.
Thank you for sharing your feedback. I can understand how concerning it must be to have sentimental items go missing. While I have been the manager at Miramar since April 2024 and wasn't previously aware of this. I want to assure you that I take matters like this very seriously. I would like the...
Staff are friendly and concerned for residents' comfort and well-being. Lots of activities to engage most of the residents and interesting trips out. Beautiful gardens and lots of activity groups. The well-being team are lovely and always jolly. The cakes for tea time are exceptional. The carers are always happy t help. All are very welcoming.
Thank you for your kind review we are so pleased that you and mum are happy with the care, environment and activities at Miramar. I will pass your comments on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Miramar Care Home - Avery Healthcare.
Awards / Recognitions (19)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Miramar Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Miramar Care Home - Avery Healthcare
What types of Care is Miramar Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Miramar Care Home - Avery Healthcare have?
There are 72 Single Rooms and 18 Couples/Companion Rooms.
What are the Facilities & Services at Miramar Care Home - Avery Healthcare?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Miramar Care Home - Avery Healthcare to the centre of Herne Bay?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
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