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- Miramar Care Home - Avery Healthcare







The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the Miramar offer a warm welcome to all.
Couples and companions are warmly welcomed to the home where their well-being, comfort, and happiness are top priority.
Miramar is a purpose-built care home with a variety of apartments including independent living apartments, offering...
Care Provided by Miramar Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 108 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Miramar Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Miramar Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Louise Vickers(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (72)
- Couples/Companion Rooms (18)
Miramar Care Home - Avery Healthcare Reviews (107)
Miramar Care Home - Avery Healthcare has a Review Score of 9.6 (9.618) out of 10, based on 28 reviews in the last 2 years.
Over all time Miramar Care Home - Avery Healthcare has 107 reviews.
My wife is well looked after and appears to have lost weight, given that she has more exercise and recovered her mobility rapidly following her accident prior to arriving at Miramar.
If I have a quibble, I guess it would be that sometimes it appears that staff are not always as coordinatded with and others as they could be.
Thank you we are glad your wife has been able to regain her mobility and improve her levels of health and fitness since residing at Miramar. If you would like to speak to give some more specific feedback around coordination please pop in to speak with me on your next visit to the home.
Whilst the service and activities were always good, since the introduction of the new manager the conditions, activities and seating arrangements have improved substantially, all the staff are very friendly and helpful. Most importantly Mum is very happy and settled in her new home. She arrived with mild dementia which has deteriorated and the help and love she receives is invaluable and ensures all her family are safe in the knowledge that she is in the right place and they do not need to worry. It is like a first-rate hotel but with great medical support and daily life enrichment events. So good!
Thank you so much for your review, I will pass your lovely comments on to the team, it is our absolute pleasure to care for your mum. We are so glad that both Mum and the family are happy with the care here at Miramar.
I find it very comfortable. All the staff are helpful and kind. I find the food pretty good. We have lots of entertainment which is enjoyable.
Thank you for your review we are so glad you are enjoying your stay with us at Miramar, I will pass your feedback to our team.
My wife has been at Miramar Care Home since September 2023, with dementia. She has received excellent care from all the staff. The staff treat all residents with dignity and friendliness, and are so patient. The facilities are excellent and the activities team provide inclusive entertainment for all abilities. Over the last year, all the staff from all departments, have gone from strength to strength. Overall, I would say that Miramar is the premium care home in the area.
Thank you so much for your wonderful review, we are so glad you feel your wife is well cared for at Miramar, it is our absolute pleasure to care for her. I will pass your lovely comments on to the team.
Mum has a very comfortable apartment with patio doors out onto the garden. This is very important to her. Activities are good regular and help to break up the day. Carers are polite encouraging and cheery. I have witnessed some entering mum's room without knocking, several times (as I'm there) - this is not acceptable. Most knock before entering. Mum has had a lot of trouble recently with unacceptable behaviour. This has been resolved.
We are glad Mum has now settled and is happy at Miramar, and enjoys the best use of the facilities and activities on offer, we are sorry that you have experienced staff not knocking on Mum's door before entering, all staff are provided with training about privacy dignity and respect we will continue to visit this subject at our monthly staff meetings.
Helpful and caring.
Thank you for your kind review, we are glad that you are happy at Miramar.
My mother has Alzheimer's and has excellent care at the Miramar. All the team have been amazing and very caring. I am always greeted with a smile and an update on Mum's health and activities. I am so happy with everyone and everything at the Miramar.
Thank you for your kind review, We are so glad both you and Mum are happy with her care here at Miramar, it is our absolute privilege to support her. I will pass your thanks on to the whole team.
This was my husband's second stay in Miramar for 1 week of respite. He settled in a lot quicker this time as he's getting familiar with it. I find it very easy to visit him and come and go from the home. I feel very comfortable with how its laid out inside, lovely facilities. The staff are lovely and I know he's well taken care of. Thank you again Miramar.
Thank you we are so glad that your husband enjoyed his stay with us at Miramar Care Home, I will pass your lovely comments on to the staff team. We look forward to seeing you both again soon.
My mother has stayed here twice a year for respite care serval times over the last few years, even before Covid and has always enjoyed her stay. The staff and management are very caring and help her with all her needs.
Thank you for your kind review, I will pass this on to the team and hope to see you again soon.
I had a really nice stay and thought the staff were really good. I was well cared for and the food was really good. Also, I had a really nice trip out in the minibus to the garden centre on the Friday with a cup of tea there as well. Really enjoyed my stay.
The Miramar Care Home and its staff provide a caring and safe environment for the residents, providing confidence for the relatives.
Have issues with being informed when my father has been ill, communication throughout is poor. When calling by phone messages are not being relayed either to my father or staff. Room not cleaned regularly as discussed once a month. carpet in the main area has been stained for over a year. Not a good impression to any new guests etc. Activities are limited for those less able.
The staff at all levels have been excellent, with a care plan being tailored to her needs, encouragement to join in the many activities, great food, and efficient cleaning and laundry services.
The care team are excellent, treating her with kindness and dignity. Any health issues are attended to promptly and the family contacted/updated.
Having an apartment with her own front door (and furnished with her own things) rather than just a bedroom certainly makes it feel must more like independent living than a care home but with all the benefits of having assistance available 24/7 if and when needed.
Many thanks for your lovely review of Miramar care Home. Your feedback is very valuable to us, to connect with our families.
Overall a good and caring residential care facility. Good care is taken of my Mum. Very friendly staff, very attentive. Activity staff are very encouraging. Reception very kind and helpful. All caring and nursing staff are excellent.
Thank you for your very kind review of Miramar Care Home.
Mum says she feels very comfortable and that the home is friendly. Mum feels her care is 'ok', very good. As her daughter, I feel she could do with more interaction. she is quite isolated in her room now that she is more disabled. She would benefit from some therapeutic interaction (music therapy) as she comes alive with music and singing. Possibly on a one-to-one basis or small group.
Thank you for your kind review of Miramar care home. We have a very varied programme for our well-being team which covers a variety of different interests of all residents. We hold entertainment from an external provider to provide live music to our residents on a regular basis which also...
The care team who look after Mum are simply brilliant. They have certainly found their vocation as they are all so caring, thoughtful and patient. They speak to residents as they would a valued friend and have a great connection with the diverse range of personalities. We were just amazed how they supported Mum when she returned from hospital and was very ill. We can't praise or thank them enough.
Thank you for your lovely review, our team always go above expectations to ensure our residents and families are well looked after.
I am delighted with the care that my wife receives. All of the staff understand her dementia and show kindness in all aspects of her life at Miramar. Also, they support the family in a very positive way having established a good relationship.
Thank you for your review of Miramar, we are very pleased to give individualised support to your wife and family.
It was my uncle's 85th birthday and the head chef made the most beautiful cake for him. Uncle had 7 family members and the head chef provided a beautiful buffet. The family were absolutely amazed at how the event was set up. The food was stunning. We were all looked after so well by all the staff at the home and this made his day so special.
Thank you so much for the beautiful review, we always plan to make the birthdays so special at the Miramar for the residents and the families to enjoy.
Friendly and caring staff. The care home is clean and well looked after. My friend speaks highly of everyone although says there is never enough staff. I am also told communication between staff is not always very good, especially when there is an issue. Other than that they are very happy there and comfortable and looked after, classes it as home.
Thank you for taking the time to review Miramar Care Home. We are delighted to hear how satisfied you are with our home. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We always endeavour to respond to feedback and to create a positive experience. Best wishes.
Mum is well looked after and seems happy and settled. She enjoys the food and the activities and trips which are on offer. Staff were particularly helpful in getting her ready to leave early one morning for an operation. The receptionists are very friendly and helpful. There have been occasional communication problems, both in terms of managers being passed on and financial arrangements.
Thank you for taking the time to give your valuable feedback, it is truly invaluable to us and our staff team. We are pleased to hear that your mum is happy and settled living with us, as part of our loving care community. We apologise if you have felt there has been a lack of communication, we always endeavour to respond to feedback and create a positive experience. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Miramar Care Home - Avery Healthcare.
Awards / Recognitions (19)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Miramar Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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