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Miramar Care Home - Avery Healthcare

165 Reculver Road, Beltinge, Herne Bay, Kent CT6 6PX
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Miramar Care Home - Avery Healthcare, Herne Bay
Miramar Care Home - Avery Healthcare, Herne Bay
Miramar Care Home - Avery Healthcare, Herne Bay

The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the Miramar offer a warm welcome to all.

Couples and companions are warmly welcomed to the home where their well-being, comfort, and happiness are top priority.

Miramar is a purpose-built care home with a variety of apartments including independent living apartments, offering...  

Care Provided by Miramar Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450
Residential Dementia CareFrom £1,350From £1,450

Contact Miramar Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Vickers(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (18)

Miramar Care Home - Avery Healthcare Reviews (107)

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9.6

Miramar Care Home - Avery Healthcare has a Review Score of 9.6 (9.618) out of 10, based on 28 reviews in the last 2 years. Over all time Miramar Care Home - Avery Healthcare has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from K A (Husband of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience
On bthe whole, very content.
My wife is well looked after and appears to have lost weight, given that she has more exercise and recovered her mobility rapidly following her accident prior to arriving at Miramar.

If I have a quibble, I guess it would be that sometimes it appears that staff are not always as coordinatded with and others as they could be.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you we are glad your wife has been able to regain her mobility and improve her levels of health and fitness since residing at Miramar. If you would like to speak to give some more specific feedback around coordination please pop in to speak with me on your next visit to the home.

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Review from P H (Son of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

Whilst the service and activities were always good, since the introduction of the new manager the conditions, activities and seating arrangements have improved substantially, all the staff are very friendly and helpful. Most importantly Mum is very happy and settled in her new home. She arrived with mild dementia which has deteriorated and the help and love she receives is invaluable and ensures all her family are safe in the knowledge that she is in the right place and they do not need to worry. It is like a first-rate hotel but with great medical support and daily life enrichment events. So good!

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you so much for your review, I will pass your lovely comments on to the team, it is our absolute pleasure to care for your mum. We are so glad that both Mum and the family are happy with the care here at Miramar.

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Review from J A (Resident / Service User) published on 31 December 2024 Submitted via Postal Card
Overall Experience

I find it very comfortable. All the staff are helpful and kind. I find the food pretty good. We have lots of entertainment which is enjoyable.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you for your review we are so glad you are enjoying your stay with us at Miramar, I will pass your feedback to our team.

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Review from John N (Wife of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

My wife has been at Miramar Care Home since September 2023, with dementia. She has received excellent care from all the staff. The staff treat all residents with dignity and friendliness, and are so patient. The facilities are excellent and the activities team provide inclusive entertainment for all abilities. Over the last year, all the staff from all departments, have gone from strength to strength. Overall, I would say that Miramar is the premium care home in the area.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you so much for your wonderful review, we are so glad you feel your wife is well cared for at Miramar, it is our absolute pleasure to care for her. I will pass your lovely comments on to the team.

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Review from Jane F (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

Mum has a very comfortable apartment with patio doors out onto the garden. This is very important to her. Activities are good regular and help to break up the day. Carers are polite encouraging and cheery. I have witnessed some entering mum's room without knocking, several times (as I'm there) - this is not acceptable. Most knock before entering. Mum has had a lot of trouble recently with unacceptable behaviour. This has been resolved.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

We are glad Mum has now settled and is happy at Miramar, and enjoys the best use of the facilities and activities on offer, we are sorry that you have experienced staff not knocking on Mum's door before entering, all staff are provided with training about privacy dignity and respect we will continue to visit this subject at our monthly staff meetings.

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Review from P R (Resident / Service User) published on 24 December 2024 Submitted via Postal Card
Overall Experience

Helpful and caring.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you for your kind review, we are glad that you are happy at Miramar.

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Review from S B (Daughter of Resident) published on 18 December 2024 Submitted via Website
Overall Experience

My mother has Alzheimer's and has excellent care at the Miramar. All the team have been amazing and very caring. I am always greeted with a smile and an update on Mum's health and activities. I am so happy with everyone and everything at the Miramar.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you for your kind review, We are so glad both you and Mum are happy with her care here at Miramar, it is our absolute privilege to support her. I will pass your thanks on to the whole team.

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Review from Lesley C (Wife of Resident) published on 8 October 2024 Submitted via Postal Card
Overall Experience

This was my husband's second stay in Miramar for 1 week of respite. He settled in a lot quicker this time as he's getting familiar with it. I find it very easy to visit him and come and go from the home. I feel very comfortable with how its laid out inside, lovely facilities. The staff are lovely and I know he's well taken care of. Thank you again Miramar.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you we are so glad that your husband enjoyed his stay with us at Miramar Care Home, I will pass your lovely comments on to the staff team. We look forward to seeing you both again soon.

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Review from T B (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

My mother has stayed here twice a year for respite care serval times over the last few years, even before Covid and has always enjoyed her stay. The staff and management are very caring and help her with all her needs.

Reply from Louise Vickers, Manager at Miramar Care Home - Avery Healthcare

Thank you for your kind review, I will pass this on to the team and hope to see you again soon.

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Review from R T (Respite Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

I had a really nice stay and thought the staff were really good. I was well cared for and the food was really good. Also, I had a really nice trip out in the minibus to the garden centre on the Friday with a cup of tea there as well. Really enjoyed my stay.

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Review from Richard D (Son of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience
The care and treatment is good overall, in often testing circumstances/situations. I have been impressed by the range of activities available to residents and would be keen to see an increased number where possible. The trips are an important option and pleased to hear the variety will continue to be improved.

The Miramar Care Home and its staff provide a caring and safe environment for the residents, providing confidence for the relatives.

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Review from M B (Son of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Have issues with being informed when my father has been ill, communication throughout is poor. When calling by phone messages are not being relayed either to my father or staff. Room not cleaned regularly as discussed once a month. carpet in the main area has been stained for over a year. Not a good impression to any new guests etc. Activities are limited for those less able.

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Review from J B (Daughter of Resident) published on 18 January 2024 Submitted via Website
Overall Experience
My mother moved to Miramar 6 months ago at the age of 92, previous to this she had lived independently in her own home so it was a significant change for her. Having looked at a number of care homes, the Miramar was by far the best, we were offered a choice of apartments and the process of moving her there was quick and efficient.
The staff at all levels have been excellent, with a care plan being tailored to her needs, encouragement to join in the many activities, great food, and efficient cleaning and laundry services.
The care team are excellent, treating her with kindness and dignity. Any health issues are attended to promptly and the family contacted/updated.

Having an apartment with her own front door (and furnished with her own things) rather than just a bedroom certainly makes it feel must more like independent living than a care home but with all the benefits of having assistance available 24/7 if and when needed.

Reply from Sarah Eves, Manager at Miramar Care Home - Avery Healthcare

Many thanks for your lovely review of Miramar care Home. Your feedback is very valuable to us, to connect with our families.

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Review from A L (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Overall a good and caring residential care facility. Good care is taken of my Mum. Very friendly staff, very attentive. Activity staff are very encouraging. Reception very kind and helpful. All caring and nursing staff are excellent.

Reply from Sarah Miramar, Manager at Miramar Care Home - Avery Healthcare

Thank you for your very kind review of Miramar Care Home.

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Review from C G (Daughter of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience

Mum says she feels very comfortable and that the home is friendly. Mum feels her care is 'ok', very good. As her daughter, I feel she could do with more interaction. she is quite isolated in her room now that she is more disabled. She would benefit from some therapeutic interaction (music therapy) as she comes alive with music and singing. Possibly on a one-to-one basis or small group.

Reply from Sarah Miramar, Manager at Miramar Care Home - Avery Healthcare

Thank you for your kind review of Miramar care home. We have a very varied programme for our well-being team which covers a variety of different interests of all residents. We hold entertainment from an external provider to provide live music to our residents on a regular basis which also...  

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Review from Susan R (Daughter of Resident) published on 27 June 2023 Submitted via Website
Overall Experience
It is so reassuring to know that our beloved mum is so well looked after at Miramar Care Home. As soon as we arrive the reception team are so welcoming and know all the residents very well. The catering team take the time to chat with everyone and seem to know dietary preferences without referring to a list. There's an extensive range of menus and it's beautifully cooked. Extra care is taken when laying the tables to make meals special. The activity team bring such energy and creativity to their work ensuring there's something fun for everyone.

The care team who look after Mum are simply brilliant. They have certainly found their vocation as they are all so caring, thoughtful and patient. They speak to residents as they would a valued friend and have a great connection with the diverse range of personalities. We were just amazed how they supported Mum when she returned from hospital and was very ill. We can't praise or thank them enough.

Reply from Sarah Miramar, Manager at Miramar Care Home - Avery Healthcare

Thank you for your lovely review, our team always go above expectations to ensure our residents and families are well looked after.

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Review from Alan M (Husband of Resident) published on 27 June 2023 Submitted via Website
Overall Experience

I am delighted with the care that my wife receives. All of the staff understand her dementia and show kindness in all aspects of her life at Miramar. Also, they support the family in a very positive way having established a good relationship.

Reply from Sarah Miramar, Manager at Miramar Care Home - Avery Healthcare

Thank you for your review of Miramar, we are very pleased to give individualised support to your wife and family.

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Review from Wendy C (Niece of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

It was my uncle's 85th birthday and the head chef made the most beautiful cake for him. Uncle had 7 family members and the head chef provided a beautiful buffet. The family were absolutely amazed at how the event was set up. The food was stunning. We were all looked after so well by all the staff at the home and this made his day so special.

Reply from Sarah Miramar, Manager at Miramar Care Home - Avery Healthcare

Thank you so much for the beautiful review, we always plan to make the birthdays so special at the Miramar for the residents and the families to enjoy.

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Review from H T (Friend of Resident) published on 4 April 2023 Submitted via Postal Card
Overall Experience

Friendly and caring staff. The care home is clean and well looked after. My friend speaks highly of everyone although says there is never enough staff. I am also told communication between staff is not always very good, especially when there is an issue. Other than that they are very happy there and comfortable and looked after, classes it as home.

Reply from Sarah Eves, Home Manager at Miramar Care Home - Avery Healthcare

Thank you for taking the time to review Miramar Care Home. We are delighted to hear how satisfied you are with our home. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We always endeavour to respond to feedback and to create a positive experience. Best wishes.

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Review from K T (Son of Resident) published on 3 April 2023 Submitted via Postal Card
Overall Experience

Mum is well looked after and seems happy and settled. She enjoys the food and the activities and trips which are on offer. Staff were particularly helpful in getting her ready to leave early one morning for an operation. The receptionists are very friendly and helpful. There have been occasional communication problems, both in terms of managers being passed on and financial arrangements.

Reply from Rachel Aran, Marketing Administrator at Miramar Care Home - Avery Healthcare

Thank you for taking the time to give your valuable feedback, it is truly invaluable to us and our staff team. We are pleased to hear that your mum is happy and settled living with us, as part of our loving care community. We apologise if you have felt there has been a lack of communication, we always endeavour to respond to feedback and create a positive experience. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

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