Search...

Miramar Care Home - Avery Healthcare

165 Reculver Road, Beltinge, Herne Bay, Kent CT6 6PX
Avery Healthcare Group Logo
Jobs
Miramar Care Home - Avery Healthcare logo
Miramar Care Home - Avery Healthcare, Herne Bay
Miramar Care Home - Avery Healthcare, Herne Bay
Miramar Care Home - Avery Healthcare, Herne Bay

The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the Miramar offer a warm welcome to all.

Couples and companions are warmly welcomed to the home where their well-being, comfort, and happiness are top priority.

Miramar is a purpose-built care home with a variety of apartments including independent living apartments, offering...  

Care Provided by Miramar Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450
Residential Dementia CareFrom £1,350From £1,450

Contact Miramar Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Vickers(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (18)

Miramar Care Home - Avery Healthcare Reviews (107)

Submit a Review
9.6

Miramar Care Home - Avery Healthcare has a Review Score of 9.6 (9.618) out of 10, based on 28 reviews in the last 2 years. Over all time Miramar Care Home - Avery Healthcare has 107 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Miramar Care Home - Avery Healthcare
Loading...
Showing 107 reviews matching selected criteria
Review from I D (Respite Resident) published on 13 November 2020 Submitted via Postal Card
Overall Experience

The Avery staff can be commended for their kindness and happy attitude to those in their care. I certainly would recommend to others to respite here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B R (Resident / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

I have been in this home for 6 years and I am very happy here.

Reply from Ryan Farrelly, Marketing Assistant at Miramar Care Home - Avery Healthcare

Thank you for reviewing Miramar Care Home. It is wonderful to hear how satisfied you are with our home. I will be sure to pass on your positive feedback to our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather H (Resident / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

The staff care about you, they look after you 24 hours a day. Never let me down. I enjoy the gardens, the meals and the company.

Reply from Ryan Farrelly, Marketing Assistant at Miramar Care Home - Avery Healthcare

Thank you for reviewing Miramar Care Home. Our staff team will be so delighted to hear such kind words about our home. I will be sure to pass on your message.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John L (Resident / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

Excellent accommodation and management.

Reply from Ryan Farrelly, Marketing Assistant at Miramar Care Home - Avery Healthcare

Thank you for reviewing Miramar Care Home. It is wonderful to hear how satisfied you are with our home. I will be sure to pass on your positive feedback to our staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon C (Daughter of Resident) published on 19 October 2020 Submitted via Website
Overall Experience

Mum regularly tells us that she has 'no regrets' about moving to Miramar. She settled in very quickly and particularly enjoys all the company, the activities, the wonderful food, the kind carers and the beautiful gardens. Thank you, everyone, for the love and support you have given Mum throughout these challenging times!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie B (Daughter of Resident) published on 14 October 2020 Submitted via Website
Overall Experience

My mum is very happy at The Miramar Care Home. She was initially reluctant about becoming a resident just before lockdown this year. However she has nothing but praise for the staff and care she receives there and we haven’t seen her this happy in years despite the painful condition she suffers from. We are so grateful that we do not have to worry about her in these difficult times and that she is safe and happy.

Reply from Angus Matthew, Senior Marketing Manager at Miramar Care Home - Avery Healthcare

Thank you for your kind words, we will pass these onto the Staff. It's Lovely to hear that your Mother is so happy living at Miramar.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue B (Daughter of Resident) published on 4 August 2020 Submitted via Website
Overall Experience

I cannot praise the staff highly enough for all that they do, my Mother was admitted in lockdown thus making it very difficult for me to be involved in the settling in process, which added more stress to a very stressful situation, but the whole process was dealt with in a professional caring manner. Everyone has been extremely kind and thoughtful both to my Mum and to me, which has enabled us to feel well supported and confident in our choice of home.

Reply from Angus Matthew, Senior Marketing Manager at Miramar Care Home - Avery Healthcare

Many thanks for your kind words, we will be sure to pass them onto the staff. It has been a pleasure getting to know mum over the past few weeks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley W (Daughter of Resident) published on 9 July 2020 Submitted via Website
Overall Experience

Miramar staff have coped wonderfully during the pandemic to keep our relatives safe and entertained. We are most grateful for the care, patience and hard work they have provided in these difficult times. Families have been kept well informed with emails, phone calls and newsletters. We have appreciated the video calls and garden visits. Keep up the excellent work.

Reply from Angus Matthew, Senior Marketing Manager at Miramar Care Home - Avery Healthcare

Many thanks for your kind words, they are very encouraging for the team here at Miramar during these unprecedented times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy A (Resident / Service User) published on 2 July 2020 Submitted via Postal Card
Overall Experience
The staff are thoughtful and kind and the house is nice, very clean and comfortable and the food is good and entertainments very appropriate.

Please note re my ratings that I am a very difficult person to please and former good hotel guide inspector.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B J (Son of Resident) published on 30 June 2020 Submitted via Postal Card
Overall Experience

Very satisfied to know that my mother is receiving the best possible care in these difficult times. Thank you to the staff at the Miramar for all they are doing to make her stay as comfortable as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from Katrina F (Daughter of Resident) published on 27 May 2020 Submitted via Postal Card
Overall Experience

We were in need of more care for our mum and we requested a viewing at Miramar in Herne Bay. From that moment on we have had first class service and reassurance. So helpful and understanding, treating our mum with great respect. We are so relieved at this difficult time.

Reply from Angus Matthew, Senior Marketing Manager at Miramar Care Home - Avery Healthcare
Many thanks for your kind words.

It is lovely to see your Mum has settled in so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Cousin of Resident) published on 27 May 2020 Submitted via Postal Card
Overall Experience

I have found all the staff extremely welcoming, helpful and professional.

Reply from Angus Matthew, Senior Marketing Manager at Miramar Care Home - Avery Healthcare
Many thanks for your kind words.

I will be sure to pass on your comments to the staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Daughter of Resident) published on 6 April 2020 Submitted via Postal Card
Overall Experience

This was mum's 2nd visit for respite care, within 6 months and she came home with nothing but compliments about the staff and how friendly and caring they were to her during her stay. She actually enquired about her next stay and how soon would she be going! It is wonderful for me, knowing I can have a holiday in the knowledge that mum is in the good care (and a safe and happy environment) of the staff at Miramar Care Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tihomir O (Resident / Service User) published on 16 January 2020 Submitted via Website
Overall Experience
Miramar benefits from a unique location and the services and care provided are satisfactory.

However, prospective Residents and their Relatives should be aware of two issues:

(i) There is no longer in-house registered nurses in Miramar (from March 2019). Should Resident(s) need nursing care, it would be provided by external NHS District Nurses.

(ii) Avery Healthcare Ltd. (i.e. Miramar Management) increases consistently their Fees. The latest increase was notified on 27 November 2019, to be implemented on 01 January 2020. Since we joined Miramar in October 2017, we experienced 3 annual Fees increases: 4.5% Jan 2018; 4.8% Jan 2019; and 5.3% Jan 2020. As long-term Miramar residents, we are concerned by these recurrent increases, because our pensions, the main source of our income are, by law adjusted to CPI (around 2% for each of the last 2 years).

Reply from Angus Matthew, Senior Marketing Manager at Miramar Care Home - Avery Healthcare

Many thanks for your review and the time you took to complete. All feedback is valuable and helpful. We understand your concerns about the fee increases and have responded to you personally to fully explain the complex reasons for this. We do work hard to keep our increases to the absolute minimum, but we do have to compete and operate in a challenging economic climate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edwin D (Respite Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience

The reason for using the facilities of the Miramar care home was due to the fact that our present accommodation was unsuitable due to major restoration work necessary - which is likely to take 8 -10 weeks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R D (Respite Resident) published on 25 November 2019 Submitted via Postal Card
Overall Experience

At the end of October, it was necessary for my husband and myself to have a place to stay whilst our House was being repaired. Our son came up with the name of the Miramar Care Home, which was near there and our home. He arranged for us to have a visit to get a view of the care home and this was arranged we were shown around the whole building and arranged a 2-week stay ending on 11th November.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Resident / Service User) published on 21 November 2019 Submitted via Postal Card
Overall Experience

It's a happy place to be and they look after me very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Resident / Service User) published on 21 November 2019 Submitted via Postal Card
Overall Experience

On the whole, I am delighted by the care and treatment from the care home over recent months since I became a resident. I have settled in fairly well on the whole and I am comfortable. It makes a lot of difference with my family coming to see me when they can and it is good to go out and about when possible. It is good to see family and friends coming to visit so I do not feel cut off.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L A (Resident / Service User) published on 20 November 2019 Submitted via Postal Card
Overall Experience

I feel very lucky to be in here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P T (Sister of Resident) published on 30 July 2019 Submitted via Website
Overall Experience

This home has many good and caring staff but it has some issues that cannot be ignored. My sister has experienced issues with call bell delays in being answered and also finds the food is not to her taste, in fact, many residents say the same. The home was taken over by Avery around a year ago and they have put in temporary manager to address issues. It may get better as time passes but at this time there is a lack of atmosphere and indeed a lack of residents. If this home is on your list, look carefully, ask lots of questions and satisfy yourself that this is right for you. We all want the best for our relatives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Miramar Care Home - Avery Healthcare.

Awards / Recognitions (19)

Accreditations

There are no accreditations posted yet for Miramar Care Home - Avery Healthcare.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Miramar Care Home - Avery Healthcare to verify any information. View our terms and conditions. Miramar Care Home - Avery Healthcare has an Enhanced Service -more info.