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- Miramar Care Home - Avery Healthcare







The Miramar Care Home in Kent enjoys the perfect location on Herne Bay's panoramic seafront with beautiful sea views and offers quality award-winning care in luxurious surroundings. The team at the Miramar offer a warm welcome to all.
Couples and companions are warmly welcomed to the home where their well-being, comfort, and happiness are top priority.
Miramar is a purpose-built care home with a variety of apartments including independent living apartments, offering...
Care Provided by Miramar Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 108 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Miramar Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Miramar Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Louise Vickers(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (72)
- Couples/Companion Rooms (18)
Miramar Care Home - Avery Healthcare Reviews (107)
Miramar Care Home - Avery Healthcare has a Review Score of 9.6 (9.618) out of 10, based on 28 reviews in the last 2 years.
Over all time Miramar Care Home - Avery Healthcare has 107 reviews.
The Avery staff can be commended for their kindness and happy attitude to those in their care. I certainly would recommend to others to respite here.
I have been in this home for 6 years and I am very happy here.
Thank you for reviewing Miramar Care Home. It is wonderful to hear how satisfied you are with our home. I will be sure to pass on your positive feedback to our staff team.
The staff care about you, they look after you 24 hours a day. Never let me down. I enjoy the gardens, the meals and the company.
Thank you for reviewing Miramar Care Home. Our staff team will be so delighted to hear such kind words about our home. I will be sure to pass on your message.
Excellent accommodation and management.
Thank you for reviewing Miramar Care Home. It is wonderful to hear how satisfied you are with our home. I will be sure to pass on your positive feedback to our staff team.
Mum regularly tells us that she has 'no regrets' about moving to Miramar. She settled in very quickly and particularly enjoys all the company, the activities, the wonderful food, the kind carers and the beautiful gardens. Thank you, everyone, for the love and support you have given Mum throughout these challenging times!
My mum is very happy at The Miramar Care Home. She was initially reluctant about becoming a resident just before lockdown this year. However she has nothing but praise for the staff and care she receives there and we haven’t seen her this happy in years despite the painful condition she suffers from. We are so grateful that we do not have to worry about her in these difficult times and that she is safe and happy.
Thank you for your kind words, we will pass these onto the Staff. It's Lovely to hear that your Mother is so happy living at Miramar.
I cannot praise the staff highly enough for all that they do, my Mother was admitted in lockdown thus making it very difficult for me to be involved in the settling in process, which added more stress to a very stressful situation, but the whole process was dealt with in a professional caring manner. Everyone has been extremely kind and thoughtful both to my Mum and to me, which has enabled us to feel well supported and confident in our choice of home.
Many thanks for your kind words, we will be sure to pass them onto the staff. It has been a pleasure getting to know mum over the past few weeks.
Miramar staff have coped wonderfully during the pandemic to keep our relatives safe and entertained. We are most grateful for the care, patience and hard work they have provided in these difficult times. Families have been kept well informed with emails, phone calls and newsletters. We have appreciated the video calls and garden visits. Keep up the excellent work.
Many thanks for your kind words, they are very encouraging for the team here at Miramar during these unprecedented times.
Please note re my ratings that I am a very difficult person to please and former good hotel guide inspector.
Very satisfied to know that my mother is receiving the best possible care in these difficult times. Thank you to the staff at the Miramar for all they are doing to make her stay as comfortable as possible.
We were in need of more care for our mum and we requested a viewing at Miramar in Herne Bay. From that moment on we have had first class service and reassurance. So helpful and understanding, treating our mum with great respect. We are so relieved at this difficult time.
It is lovely to see your Mum has settled in so well.
I have found all the staff extremely welcoming, helpful and professional.
I will be sure to pass on your comments to the staff team.
This was mum's 2nd visit for respite care, within 6 months and she came home with nothing but compliments about the staff and how friendly and caring they were to her during her stay. She actually enquired about her next stay and how soon would she be going! It is wonderful for me, knowing I can have a holiday in the knowledge that mum is in the good care (and a safe and happy environment) of the staff at Miramar Care Home.
However, prospective Residents and their Relatives should be aware of two issues:
(i) There is no longer in-house registered nurses in Miramar (from March 2019). Should Resident(s) need nursing care, it would be provided by external NHS District Nurses.
(ii) Avery Healthcare Ltd. (i.e. Miramar Management) increases consistently their Fees. The latest increase was notified on 27 November 2019, to be implemented on 01 January 2020. Since we joined Miramar in October 2017, we experienced 3 annual Fees increases: 4.5% Jan 2018; 4.8% Jan 2019; and 5.3% Jan 2020. As long-term Miramar residents, we are concerned by these recurrent increases, because our pensions, the main source of our income are, by law adjusted to CPI (around 2% for each of the last 2 years).
Many thanks for your review and the time you took to complete. All feedback is valuable and helpful. We understand your concerns about the fee increases and have responded to you personally to fully explain the complex reasons for this. We do work hard to keep our increases to the absolute minimum, but we do have to compete and operate in a challenging economic climate.
The reason for using the facilities of the Miramar care home was due to the fact that our present accommodation was unsuitable due to major restoration work necessary - which is likely to take 8 -10 weeks.
At the end of October, it was necessary for my husband and myself to have a place to stay whilst our House was being repaired. Our son came up with the name of the Miramar Care Home, which was near there and our home. He arranged for us to have a visit to get a view of the care home and this was arranged we were shown around the whole building and arranged a 2-week stay ending on 11th November.
It's a happy place to be and they look after me very well.
On the whole, I am delighted by the care and treatment from the care home over recent months since I became a resident. I have settled in fairly well on the whole and I am comfortable. It makes a lot of difference with my family coming to see me when they can and it is good to go out and about when possible. It is good to see family and friends coming to visit so I do not feel cut off.
I feel very lucky to be in here.
This home has many good and caring staff but it has some issues that cannot be ignored. My sister has experienced issues with call bell delays in being answered and also finds the food is not to her taste, in fact, many residents say the same. The home was taken over by Avery around a year ago and they have put in temporary manager to address issues. It may get better as time passes but at this time there is a lack of atmosphere and indeed a lack of residents. If this home is on your list, look carefully, ask lots of questions and satisfy yourself that this is right for you. We all want the best for our relatives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Miramar Care Home - Avery Healthcare.
Awards / Recognitions (19)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Miramar Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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