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The home is located in the village of Sutton Valence, Kent. Its rural setting means the residents can enjoy expansive gardens and views over the surrounding countryside. There is a direct bus route into nearby Maidstone.
The home completed a full refurbishment in late 2024, including all bedrooms, and public areas including café, dining room, lounge and...
Sutton Valence care home provides residential, dementia and nursing care in 60 beautifully appointed bedrooms.
The home is located in the village of Sutton Valence, Kent. Its rural setting means the residents can enjoy expansive gardens and views over the surrounding countryside. There is a direct bus route into nearby Maidstone.
The home completed a full refurbishment in late 2024, including all bedrooms, and public areas including café, dining room, lounge and conservatory.
Large windows throughout the home make it bright and airy, some bedrooms even have doors opening out onto the garden. As well as lounge and dining areas, the home has a large room dedicated to when residents have visitors for events such as birthday parties or meals.
The home has a team of activities coordinators so there is always something going on. Residents can choose from a range of group and one-to-one activities, such as arts and crafts and exercise classes. Singers and magicians often perform in the home and milestones in years are celebrated by the whole community.
The home boasts a private dining room which can be hired for family parties, or occasions for your loved one to ensure that ever stronger family commitment is maintained and cherished they also offer trips to the beach, local castles, RHS gardens and garden centre in the home’s minibus. Residents are also supported in any independent activities they choose to do, inside or outside the home. Overlooking the local cricket grounds, residents can sit in the large conservatory or patio rooms and watch the cricket in the bright summer days and evenings.
Food is homecooked and nutritionally balanced. The home’s chef creates menus based on people dietary requirements and a dietician visits regularly. Every resident has an individual eating plan to develop and encourage a balanced and weight retaining diet at all times.
Care Provided by Barchester Sutton Valence Care Home
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 60 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Sutton Valence Care Home for full pricing details and T&Cs.
Contact Barchester Sutton Valence Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Nisha Philip (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (60)
Visiting
- Visitors welcome anytime
Parking
- Large on-site parking at front and rear of the building available to all visitors to the home. in the time of large public events at the home, there is a large free public car park 500yards on right-hand side as you leave the gates of the home.
Barchester Sutton Valence Care Home Reviews (124)
Barchester Sutton Valence Care Home has a Review Score of 9.9 (9.916) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Sutton Valence Care Home has 124 reviews.
Sutton Valence Care Home is a very caring, welcoming environment. The home is clean and bright with communal rooms for residents to enjoy. Food good and varied. Home tries very hard to make events enjoyable. Nursing staff very caring and efficient level of care.
Sutton Valence Care Home is a very caring, welcoming environment. The home is clean and bright with communal rooms for residents to enjoy. Food good and varied. Home tries very hard to make events enjoyable. Nursing staff very caring and efficient level of care.
The staff are friendly, always willing to assist. The home has a very content, calm atmosphere. The cleanliness is very good and nothing seems to be overlooked. The food is of a very high standard. I'm extremely pleased with the care that dad's receiving.
The staff are friendly, always willing to assist. The home has a very content, calm atmosphere. The cleanliness is very good and nothing seems to be overlooked. The food is of a very high standard. I'm extremely pleased with the care that dad's receiving.
I have lived at Sutton Valence since April 2017, I have Parkinson's and Parkinson's disease dementia. The staff and team are very caring and good company. I enjoy the variety of people, activities and food. There is always a cheery atmosphere with lots of things going on. If I want company it's...
I have lived at Sutton Valence since April 2017, I have Parkinson's and Parkinson's disease dementia. The staff and team are very caring and good company. I enjoy the variety of people, activities and food. There is always a cheery atmosphere with lots of things going on. If I want company it's there, but if I want quiet, I can choose. Having the choice and still maintain independence is important to me. I can do this with support and safety. I would highly recommend it to both family and residents.
Always made welcome when visiting.
Always made welcome when visiting.
Unfortunately, my daughter who is disabled and in a wheelchair, has several complicated medical problems and had to go into a home several years ago. Because of her age, it was proving very difficult to find a suitable place for her. Sutton Valence's manager made a visit to her in the London...
Unfortunately, my daughter who is disabled and in a wheelchair, has several complicated medical problems and had to go into a home several years ago. Because of her age, it was proving very difficult to find a suitable place for her. Sutton Valence's manager made a visit to her in the London hospital she was in and agreed they had a place for her. Within days she was able to leave hospital and was made to feel welcome and settled quickly in what has now been her home for several years. I can only praise all the management and staff for their care and support they have given her myself over what has sometimes not always been easy.
Friendly staff, clean pleasant rooms. Good care.
Friendly staff, clean pleasant rooms. Good care.
Staff...
Staff dressed in Rock and Roll clothes and a lady entertainer dancing and singing with staff joining in and residents enjoying themselves. I often stay for lunch where the food is good and such good value. My resident is happy and treated with dignity.
Individual rooms are a comfortable size. Staff are pleasant and welcoming.
Individual rooms are a comfortable size. Staff are pleasant and welcoming.
Always a warm welcome and warm temperature wise. Friendly atmosphere. Clean and cosy surroundings. My friends in the home seem happy and comfortable. Staff always friendly and helpful. Easy access to friends. Lift always feels a bit wonky so I use the stairs.
Always a warm welcome and warm temperature wise. Friendly atmosphere. Clean and cosy surroundings. My friends in the home seem happy and comfortable. Staff always friendly and helpful. Easy access to friends. Lift always feels a bit wonky so I use the stairs.
I am more than pleased with the care my husband receives. Staff are extremely kind and helpful. Cleanliness is very good.
I am more than pleased with the care my husband receives. Staff are extremely kind and helpful. Cleanliness is very good.
My mother always appears to be well looked after. Standards of nursing care seem to be high and the food is of a good quality.
My mother always appears to be well looked after. Standards of nursing care seem to be high and the food is of a good quality.
When my mother needed to go into a home, this was my immediate choice. The home feels like a family run business and as I live close, I thought this would be an obvious choice.
Before she came to the home, my mother needed to be in another home for 3 weeks and although it was closer to where I...
When my mother needed to go into a home, this was my immediate choice. The home feels like a family run business and as I live close, I thought this would be an obvious choice.
Before she came to the home, my mother needed to be in another home for 3 weeks and although it was closer to where I live, with more facilities, the staff were not pleasant.
It just goes to show that it's the staff that make a huge difference in the choice of the home regardless of how up to date the facilities are or how much the home costs.
I would highly recommend this home.
Good respite care for my 83-year-old father (Parkinsons Disease) staff quickly responded to a few points. Would use the facility again.
Good respite care for my 83-year-old father (Parkinsons Disease) staff quickly responded to a few points. Would use the facility again.
From the time my mother arrived at the Sutton Valence Care Home, she has been treated with respect and dignity. The staff are caring and considerate of her needs. Although my mum chooses not to "join in" with the activities, there are plenty of classes to choose from. The only thing that lets the...
From the time my mother arrived at the Sutton Valence Care Home, she has been treated with respect and dignity. The staff are caring and considerate of her needs. Although my mum chooses not to "join in" with the activities, there are plenty of classes to choose from. The only thing that lets the home down is the poor décor of the rooms. My mum moved in in April 2013 and her room needed decorating then and it still has not been done.
We are delighted that your mother has found her care needs have been met and that during her time with us she has felt happy, comfortable and cared for. We are sorry that the décor in your mother’s room has not met your expectations, as we aim for all of our rooms to be furnished to the highest...
We are delighted that your mother has found her care needs have been met and that during her time with us she has felt happy, comfortable and cared for. We are sorry that the décor in your mother’s room has not met your expectations, as we aim for all of our rooms to be furnished to the highest specifications with comfort in mind, and each room has an individual décor. Following a discussion with your mother, we are very happy that we have been able to resolve the issue, and that we have been able to find a solution that suits everyone. However, as a Home Manager, I operate an open door policy, and if you have any further concerns, I would be happy to meet with you at your earliest convenience.
Could not have found a better care home. The standards are excellent, the staff are very caring and professional, treating those in their care with dignity. The only criticism is the car park where much space is taken up by raised unkempt flower beds. It really can be quite hazardous when...
Could not have found a better care home. The standards are excellent, the staff are very caring and professional, treating those in their care with dignity. The only criticism is the car park where much space is taken up by raised unkempt flower beds. It really can be quite hazardous when manoeuvring dodging pedestrians and other vehicles.
My mother has been in the care home for 11 months. She is unable to do anything for herself and we have found her care to be very good. She is always clean and well cared for in her personal care and is treated with kindness and respect. Any medical problems are dealt with promptly by the nursing...
My mother has been in the care home for 11 months. She is unable to do anything for herself and we have found her care to be very good. She is always clean and well cared for in her personal care and is treated with kindness and respect. Any medical problems are dealt with promptly by the nursing staff. We have found all the staff to be caring, friendly and approachable. No complaints.
Our mother/mother-in-law moved into Sutton Valence Care Home in July after being diagnosed with terminal cancer. She could no longer care for herself or cope at home. Sadly she passed away on 23rd October. Words cannot express how grateful we are for the care she received while at the home. The...
Our mother/mother-in-law moved into Sutton Valence Care Home in July after being diagnosed with terminal cancer. She could no longer care for herself or cope at home. Sadly she passed away on 23rd October. Words cannot express how grateful we are for the care she received while at the home. The staff are understanding, patient, considerate and very caring. Our mother thought of them like her second family and very close friends. She felt very safe and secure and loved every minute she was there.
I visit on a weekly basis and find the home very well run and have been unable to find any faults.
I visit on a weekly basis and find the home very well run and have been unable to find any faults.
Both my parents were in this home until they died. Both times the staff were very supportive, they gave my parents such good care and supported me through the hard times, can't thank them enough.
Both my parents were in this home until they died. Both times the staff were very supportive, they gave my parents such good care and supported me through the hard times, can't thank them enough.
Mum feels at home and safe - all the staff are wonderful.
Mum feels at home and safe - all the staff are wonderful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (301) & Events (6)
- 20 Sep 2026
Our residents enjoyed a lovely afternoon of 60s music, singalong karaoke and socialising in the lounge. There were plenty of familiar songs to join in with, with Elvis being a...
- 19 Sep 2026
Our residents enjoyed a mini bus trip to our local village of Headcorn. It was a lovely opportunity to get out, enjoy a change of scenery, and spend some quality...
- 17 Sep 2026
Our residents had a fantastic time embracing all things Italian today! We started the morning by getting creative and making our very own little passports, adding Italy to our travel...
- 24 Sep 2026Organiser: Barchester Sutton Valence Care Home
- 24 Sep 2026Organiser: Barchester Sutton Valence Care Home
- 26 Sep 2026Organiser: Barchester Sutton Valence Care Home
Awards / Recognitions (70)
- 24 Jun 2026Recipient: Barchester Sutton Valence Care Home
- 12 Jun 2026Recipient: Barchester Sutton Valence Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Sutton Valence Care Home.
Meet the Team (14)

My name is Nisha, and I am the General Manager at Sutton Valence care home.
I am passionate about delivering high-quality, person-centred care at...
My name is Nisha, and I am the General Manager at Sutton Valence care home.
I am passionate about delivering high-quality, person-centred care at Sutton Valence care home. I work closely with our skilled team to ensure each resident's individual needs, preferences, and dignity are respected every day. I strive to create a safe, supportive, and homely environment for our residents, families, and staff.
I am a very dedicated registered nurse and leader with over 20 years of nursing and care home experience, including at the management level. As a nurse, I always go the extra mile to ensure our residents get the best quality of care and living environment at Sutton Valence Care Home. My goal is to continuously improve standards for the residents in our care. I believe that strong leadership and good communication with families, residents, and staff is key to a happy home.
I am very proud of the outstanding team I work alongside, and we look forward to seeing you soon at Sutton Valence Care Home with a cup of tea and a slice of our homemade cake.

My name is Lisa I am an administrator at Sutton Valdence Care Home my role is to provide support to the Home Senior Manager, employees, relatives and...
My name is Lisa I am an administrator at Sutton Valdence Care Home my role is to provide support to the Home Senior Manager, employees, relatives and residents supporting the whole home aspect and ensuring that both the back office and front of house run efficiently.
My main duties are supporting HR, Payroll, and both the homes and residents accounts, the role involves more than admin delivery encompassing care and compassion to residents engaging in meaningful activity with residents, art, singing supporting with nutrition if required and fulfilling the whole home approach to care. Employed at Sutton Valence for over 10 years coming from an NHS medical secretary background utilising skills and relationships learned across the years.

My Name is Catherine. I am a fully qualified clinical nurse with 19 years of overseas nursing experience supporting the team at Sutton Valence Care...
My Name is Catherine. I am a fully qualified clinical nurse with 19 years of overseas nursing experience supporting the team at Sutton Valence Care Home, originally from Zimbabwe and based in the UK since 2001.
Catherine is the lead wound management champion and supports the nursing team with all aspects of treatment, dressings and care planning to aid the recovery of wounds at the home, often acquired before admission to the home. Catherine is a highly skilled individual with much value at the home.

My name is Ligi Nippy. I am a fully qualified nurse with strong experience in delivering quality care to patients and residents, and I have been...
My name is Ligi Nippy. I am a fully qualified nurse with strong experience in delivering quality care to patients and residents, and I have been employed here for 4 years.
Professionally, I have more than 27 years of practice in different areas like operation theatre and General wards. I hold the qualifications of a Diploma in General Nursing and Midwifery.
I am working as a night unit in charge, with a strong ability to lead the team, also known for giving attention to detail and dedication to getting work done. I value the importance of patient-centred care, and I enjoy working with my team to ensure our residents are receiving the best care possible.
I have been supported by the management in my development in the home through mentorship and progressive training within Barchester.

My Name is Linfin Jose. I am the Deputy Manager at Sutton Valence Care Home & a qualified nurse with strong experience in delivering quality care to...
My Name is Linfin Jose. I am the Deputy Manager at Sutton Valence Care Home & a qualified nurse with strong experience in delivering quality care to patients and residents. Professionally, I have more than 15 years of practice in different areas like cardiac theatres, Cardiac Intensive care units, and General wards.
Working as a Unit In-charge at Sutton Valence Care Home since April 2021. I am a Caring and reliable person with a reputation for building a great rapport between medical providers and residents. Committed to making residents have a more informed and comfortable life whilst in my care.
I am supported in my development in the home through mentorship and progressive training within Barchester.

Hi, my name is Jo and I have been one of the Registered Nurses at Sutton Valence since 2019. I am extremely passionate about my role and like to form...
Hi, my name is Jo and I have been one of the Registered Nurses at Sutton Valence since 2019. I am extremely passionate about my role and like to form relationships with the residents, and I am dedicated to giving good holistic care to each resident. Since being at Sutton Valence through the support of the management team and encouragement of training through Barchester, I have been able to develop my skills and have since become a unit manager. The team at Sutton Valence has a family feel, and we all work incredibly well together.
My career as a carer started when I became a community carer, and then I started working as a clinical support worker at Medway Hospital. The hospital then sponsored me for my training in Nursing, where I qualified in 2014.
During my nursing at the hospital, I worked in the surgical department and the ICU.

Hello, I am Robert Iain Malcolm, one of the senior carers at Sutton Valence Care Home. I have been working here for 7 years with my wife who is also...
Hello, I am Robert Iain Malcolm, one of the senior carers at Sutton Valence Care Home. I have been working here for 7 years with my wife who is also working at the home as a care assistant.
Currently, I am the Dementia Champion in the home, supporting, and mentoring staff to make the lives of our residents living with dementia a purposeful and proactive life whilst in our care.
I am also supported by the home manager to develop and progress my career and currently, I am undertaking a care practitioner course to develop my skills further.

My name is Lorraine and I am a Senior Carer at Sutton Valence.
I first started working as a carer at Sutton Valence in 1993 at just 20 years old. I...
My name is Lorraine and I am a Senior Carer at Sutton Valence.
I first started working as a carer at Sutton Valence in 1993 at just 20 years old. I left a couple of times to have my children until 2003. Since then I have become a Senior Carer and find caring for the elderly thoroughly rewarding.
Working at Sutton Valence is like having another family. My colleagues are lovely and friendly, we all look after one another and work great as a team.
When I’m not at Sutton Valence I enjoy looking after my grandchildren and spending time with the family.

My name is Gemma I am an Activities coordinator at Sutton Valence care home. I have been working here for nine years and love it. I grew up in Sutton...
My name is Gemma I am an Activities coordinator at Sutton Valence care home. I have been working here for nine years and love it. I grew up in Sutton Valence Village and attended the local Primary school.
I have always been passionate about the care of others and enjoy enriching the lives of our Residents. I have a Diploma in Health and social care and have worked in private health care for over 14 years. I have always loved performing arts and studied them at school. I am a very proud Mother to Amaya and Jacob.

Hi, my name is Amy and I am one of the Activities Coordinators at Sutton Valence and have been working here since February 2023. Getting to know the...
Hi, my name is Amy and I am one of the Activities Coordinators at Sutton Valence and have been working here since February 2023. Getting to know the residents and making them happy is an honour along with learning new skills.
Before starting at Sutton Valence I worked in retail, with animals and in a nursery with young children.
When I am not at work, I enjoy spending my time with my 3 children, friends and family.

My name is Hermmas Alex, and I joined Sutton Valence Care Home in January 2023 as an Administrative Assistant. I hold a Bachelor’s degree in Hotel...
My name is Hermmas Alex, and I joined Sutton Valence Care Home in January 2023 as an Administrative Assistant. I hold a Bachelor’s degree in Hotel Management and have over 12 years of experience in the hospitality industry, most recently working as a Restaurant Manager.
My background in hospitality has given me strong customer service and communication skills, which I use in my role as the first point of contact for residents, families, and visitors at the care home. I take pride in creating a welcoming and supportive environment for everyone who comes to the home.
I am thoroughly enjoying my role and the opportunity to work within the care sector. With the support and encouragement of the Home Manager, I am continuing to develop my skills and enhance my career. I have also taken on additional responsibilities as an Administrator, further contributing to the smooth and efficient running of the home.

My name is Chris Wheeler, I have been working as a Receptionist at Sutton Valence since March 2020.
I am from Medway Towns and have previously...
My name is Chris Wheeler, I have been working as a Receptionist at Sutton Valence since March 2020.
I am from Medway Towns and have previously worked in a busy call centre for 8 years. Before this, I worked for the Royal Bank of Scotland for 2 years after I finished university where I studied Policing Studies. My parents were both teachers (now retired) and I have an older brother who is a Doctor.
I decided to apply for the position as I wanted to change my role and try my hand at something different. I have greatly enjoyed and am still enjoying my role for the past 4 years and it has helped me greatly in my personal life, mainly due to the supportive team members we have here and the welcoming environment at home.

As a dedicated and compassionate Registered Nurse, I am committed to delivering high-quality care to residents at Sutton Valence, Barchester...
As a dedicated and compassionate Registered Nurse, I am committed to delivering high-quality care to residents at Sutton Valence, Barchester Healthcare. With a strong clinical background in critical care, I hold a Bachelor of Science in Nursing (BSc) from Rajiv Gandhi University of Health Sciences, Karnataka, India, and bring extensive experience in high-acuity settings.
My career began in the Neurosurgical ICU in New Delhi, India, where I developed foundational expertise in managing complex neurological cases. I further honed my skills in critical care units and the Cardiac Catheterisation Lab, assisting physicians in advanced invasive procedures while ensuring patient safety and comfort.
Driven by my ambition to advance my career in the UK, I was directly recruited by Sutton Valence, Barchester Healthcare, where I have been contributing for the past two years. Currently, I am enhancing my professional development through Barchester’s Preceptorship Program, supported by my Home Manager and Deputy Manager (Preceptor). Through ongoing training, I continue to refine my clinical skills and knowledge to provide evidence-based, person-centred care.
What I love most about my role is the meaningful connections I build with residents and colleagues at Sutton Valence. It is a privilege to be part of Barchester Healthcare, an organisation that values excellence in care and continuous learning.

My name is Tintu Mathew, and I am a professionally registered nurse with 13 years of nursing experience. Throughout my career, I have worked across...
My name is Tintu Mathew, and I am a professionally registered nurse with 13 years of nursing experience. Throughout my career, I have worked across multiple departments, including the general ward, ICU, labour room, and the liver transplantation unit. These experiences have strengthened my clinical skills and reinforced my commitment to providing safe, compassionate, and patient-centred care.
In 2022, I moved to the UK and joined SVCH after being recruited by Barchester, initially working as a Care Assistant. With the continuous support and encouragement of the management team, I progressed to the role of Care Practitioner.
Following this, I passed the required examinations, obtained my RGN PIN, and began my career at SVCH as a registered nurse.
I remain dedicated to continuous professional development, fostering teamwork, and delivering high-quality nursing care to ensure the safety and well-being of my residents.
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