Sutton Valence care home provides residential, dementia and nursing care in 60 beautifully appointed bedrooms.
The home is located in the village of Sutton Valence, Kent. Its rural setting means the residents can enjoy expansive gardens and views over the surrounding countryside. There is a direct bus route into nearby Maidstone.
The home completed a full refurbishment in late 2024, including all bedrooms, and public areas including café, dining room, lounge and...
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Sutton Valence Care Home for full pricing details and T&Cs.
Contact Barchester Sutton Valence Care Home to confirm what's included and get a personalised quote:
Barchester Sutton Valence Care Home has a Review Score of 10 (9.950) out of 10, based on 32 reviews in the last 2 years.
Over all time Barchester Sutton Valence Care Home has 119 reviews.
Friendly staff, clean pleasant rooms. Good care.
Staff dressed in Rock and Roll clothes and a lady entertainer dancing and singing with staff joining in and residents enjoying themselves. I often stay for lunch where the food is good and such good value. My resident is happy and treated with dignity.
Individual rooms are a comfortable size. Staff are pleasant and welcoming.
Always a warm welcome and warm temperature wise. Friendly atmosphere. Clean and cosy surroundings. My friends in the home seem happy and comfortable. Staff always friendly and helpful. Easy access to friends. Lift always feels a bit wonky so I use the stairs.
I am more than pleased with the care my husband receives. Staff are extremely kind and helpful. Cleanliness is very good.
My mother always appears to be well looked after. Standards of nursing care seem to be high and the food is of a good quality.
When my mother needed to go into a home, this was my immediate choice. The home feels like a family run business and as I live close, I thought this would be an obvious choice.
Before she came to the home, my mother needed to be in another home for 3 weeks and although it was closer to where I live, with more facilities, the staff were not pleasant.
It just goes to show that it's the staff that make a huge difference in the choice of the home regardless of how up to date the facilities are or how much the home costs.
I would highly recommend this home.
Good respite care for my 83-year-old father (Parkinsons Disease) staff quickly responded to a few points. Would use the facility again.
From the time my mother arrived at the Sutton Valence Care Home, she has been treated with respect and dignity. The staff are caring and considerate of her needs. Although my mum chooses not to "join in" with the activities, there are plenty of classes to choose from. The only thing that lets the home down is the poor décor of the rooms. My mum moved in in April 2013 and her room needed decorating then and it still has not been done.
We are delighted that your mother has found her care needs have been met and that during her time with us she has felt happy, comfortable and cared for. We are sorry that the décor in your mother’s room has not met your expectations, as we aim for all of our rooms to be furnished to the highest...
Could not have found a better care home. The standards are excellent, the staff are very caring and professional, treating those in their care with dignity. The only criticism is the car park where much space is taken up by raised unkempt flower beds. It really can be quite hazardous when manoeuvring dodging pedestrians and other vehicles.
My mother has been in the care home for 11 months. She is unable to do anything for herself and we have found her care to be very good. She is always clean and well cared for in her personal care and is treated with kindness and respect. Any medical problems are dealt with promptly by the nursing staff. We have found all the staff to be caring, friendly and approachable. No complaints.
Our mother/mother-in-law moved into Sutton Valence Care Home in July after being diagnosed with terminal cancer. She could no longer care for herself or cope at home. Sadly she passed away on 23rd October. Words cannot express how grateful we are for the care she received while at the home. The staff are understanding, patient, considerate and very caring. Our mother thought of them like her second family and very close friends. She felt very safe and secure and loved every minute she was there.
I visit on a weekly basis and find the home very well run and have been unable to find any faults.
Both my parents were in this home until they died. Both times the staff were very supportive, they gave my parents such good care and supported me through the hard times, can't thank them enough.
Mum feels at home and safe - all the staff are wonderful.
On initial viewing the home seemed bright and welcoming. Attractive brochure, encouraging. However, care needs proved lacking. Residents who were not bed bound were left for long periods either in their rooms or communal area. Communication between staff and residents was limited - weekends in particular. I did not feel that my mother was safe or getting the attention she required and deteriorated over her two week stay. The quality of the food was particularly poor and mealtimes a depressing experience. Staff did not interact with residents, menus poorly explained and food served to rooms cold and unappetising. Some effort was made to rectify some of these issues on complaint.
Thank you for your comments. We welcome all feedback that will help us to improve our services.
Sutton Valence provides care for residents with high dependency nursing needs. Our residents chose to sit in the lounge, conservatory and also on occasion on their own. The Sutton Valence team offer...
My wife suffers from dementia. She is 83 and is now unable to get out. Occasionally with her permission a care assistant gets her into an armchair. She has very limited conversation and her memory is very bad to the extent that she barley remembers which of our children visited the day before. My visits only last for 1/2 an hour or so due to lack of her interest. I find the care assistants really live up to their name and lavish her care more than I would be capable of. I was pleasantly surprised by the care homes position overlooking a cricket ground and the countryside. I have every confidence that my wife is in the best accommodation with excellent care.
My mother has lived here for over 2 years and is 96 years old. She has double incontinence and is not able to stand or walk. Then staff are all very good and if asked for help will always do whatever they can. Mums room could do with redecorating and the window frame sticks however she is comfortable on the whole.
Thank you for your comments on your mother's bedroom. They have been passed to the home and hopefully we will get some of the maintenance issues you raise sorted out promptly for you.
It's so good to hear that you are happy with our team at Sutton Valance and their caring attitude. We will make sure that these comments are relayed back to them. They will be delighted.
Many thanks again.
Whenever I have visited the above home, I have been impressed by the warmth and friendly atmosphere toward visitors and clients. I understand that much is done to make clients lives more comfortable and interesting and would recommend Sutton Valence to anybody seeking a safe secure and happy environment.
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General Manager Nisha Philip showed her appreciation to the team following their outstanding QIR audit achievement. To recognise everyone's hard work, dedication, and commitment to delivering high-quality care, the team...
A huge congratulations to Kathleen Sage, our Employee of the Month for June! Kathleen is a dedicated and compassionate carer who is incredibly popular with both our residents and her...
Every day is filled with smiles, laughter, and meaningful moments here at Sutton Valence Care Home. From enjoying fun games and friendly competition, to a little pampering with freshly painted...
There are no accreditations posted yet for Barchester Sutton Valence Care Home.
My name is Nisha, and I am the General Manager at Sutton Valence care home.
I am passionate about delivering high-quality, person-centred care at Sutton Valence care home. I work closely with our skilled team to ensure each resident's individual needs, preferences, and dignity are respected every day. I strive to create a safe, supportive, and homely environment for our residents, families, and staff.
I am a very dedicated registered nurse and leader with over 20 years of nursing and care home experience, including at the management level. As a nurse, I always go the extra mile to ensure our residents get the best quality of care and living environment at Sutton Valence Care Home. My goal is to continuously improve standards for the residents in our care. I believe that strong leadership and good communication with families, residents, and staff is key to a happy home.
I am very proud of the outstanding team I work alongside, and we look forward to seeing you soon at Sutton Valence Care Home with a cup of tea and a slice of our homemade cake.
My name is Lisa I am an administrator at Sutton Valdence Care Home my role is to provide support to the Home Senior Manager, employees, relatives and residents supporting the whole home aspect and ensuring that both the back office and front of house run efficiently.
My main duties are supporting HR, Payroll, and both the homes and residents accounts, the role involves more than admin delivery encompassing care and compassion to residents engaging in meaningful activity with residents, art, singing supporting with nutrition if required and fulfilling the whole home approach to care. Employed at Sutton Valence for over 10 years coming from an NHS medical secretary background utilising skills and relationships learned across the years.
My Name is Catherine. I am a fully qualified clinical nurse with 19 years of overseas nursing experience supporting the team at Sutton Valence Care Home, originally from Zimbabwe and based in the UK since 2001.
Catherine is the lead wound management champion and supports the nursing team with all aspects of treatment, dressings and care planning to aid the recovery of wounds at the home, often acquired before admission to the home. Catherine is a highly skilled individual with much value at the home.
My name is Ligi Nippy. I am a fully qualified nurse with strong experience in delivering quality care to patients and residents, and I have been employed here for 4 years.
Professionally, I have more than 27 years of practice in different areas like operation theatre and General wards. I hold the qualifications of a Diploma in General Nursing and Midwifery.
I am working as a night unit in charge, with a strong ability to lead the team, also known for giving attention to detail and dedication to getting work done. I value the importance of patient-centred care, and I enjoy working with my team to ensure our residents are receiving the best care possible.
I have been supported by the management in my development in the home through mentorship and progressive training within Barchester.
My Name is Linfin Jose. I am the Deputy Manager at Sutton Valence Care Home & a qualified nurse with strong experience in delivering quality care to patients and residents. Professionally, I have more than 15 years of practice in different areas like cardiac theatres, Cardiac Intensive care units, and General wards.
Working as a Unit In-charge at Sutton Valence Care Home since April 2021. I am a Caring and reliable person with a reputation for building a great rapport between medical providers and residents. Committed to making residents have a more informed and comfortable life whilst in my care.
I am supported in my development in the home through mentorship and progressive training within Barchester.
Hi, my name is Jo and I have been one of the Registered Nurses at Sutton Valence since 2019. I am extremely passionate about my role and like to form relationships with the residents, and I am dedicated to giving good holistic care to each resident. Since being at Sutton Valence through the support of the management team and encouragement of training through Barchester, I have been able to develop my skills and have since become a unit manager. The team at Sutton Valence has a family feel, and we all work incredibly well together.
My career as a carer started when I became a community carer, and then I started working as a clinical support worker at Medway Hospital. The hospital then sponsored me for my training in Nursing, where I qualified in 2014.
During my nursing at the hospital, I worked in the surgical department and the ICU.
Hello, I am Robert Iain Malcolm, one of the senior carers at Sutton Valence Care Home. I have been working here for 7 years with my wife who is also working at the home as a care assistant.
Currently, I am the Dementia Champion in the home, supporting, and mentoring staff to make the lives of our residents living with dementia a purposeful and proactive life whilst in our care.
I am also supported by the home manager to develop and progress my career and currently, I am undertaking a care practitioner course to develop my skills further.
My name is Lorraine and I am a Senior Carer at Sutton Valence.
I first started working as a carer at Sutton Valence in 1993 at just 20 years old. I left a couple of times to have my children until 2003. Since then I have become a Senior Carer and find caring for the elderly thoroughly rewarding.
Working at Sutton Valence is like having another family. My colleagues are lovely and friendly, we all look after one another and work great as a team.
When I’m not at Sutton Valence I enjoy looking after my grandchildren and spending time with the family.
My name is Gemma I am an Activities coordinator at Sutton Valence care home. I have been working here for nine years and love it. I grew up in Sutton Valence Village and attended the local Primary school.
I have always been passionate about the care of others and enjoy enriching the lives of our Residents. I have a Diploma in Health and social care and have worked in private health care for over 14 years. I have always loved performing arts and studied them at school. I am a very proud Mother to Amaya and Jacob.
Hi, my name is Amy and I am one of the Activities Coordinators at Sutton Valence and have been working here since February 2023. Getting to know the residents and making them happy is an honour along with learning new skills.
Before starting at Sutton Valence I worked in retail, with animals and in a nursery with young children.
When I am not at work, I enjoy spending my time with my 3 children, friends and family.
My name is Hermmas Alex, and I joined Sutton Valence Care Home in January 2023 as an Administrative Assistant. I hold a Bachelor’s degree in Hotel Management and have over 12 years of experience in the hospitality industry, most recently working as a Restaurant Manager.
My background in hospitality has given me strong customer service and communication skills, which I use in my role as the first point of contact for residents, families, and visitors at the care home. I take pride in creating a welcoming and supportive environment for everyone who comes to the home.
I am thoroughly enjoying my role and the opportunity to work within the care sector. With the support and encouragement of the Home Manager, I am continuing to develop my skills and enhance my career. I have also taken on additional responsibilities as an Administrator, further contributing to the smooth and efficient running of the home.
My name is Chris Wheeler, I have been working as a Receptionist at Sutton Valence since March 2020.
I am from Medway Towns and have previously worked in a busy call centre for 8 years. Before this, I worked for the Royal Bank of Scotland for 2 years after I finished university where I studied Policing Studies. My parents were both teachers (now retired) and I have an older brother who is a Doctor.
I decided to apply for the position as I wanted to change my role and try my hand at something different. I have greatly enjoyed and am still enjoying my role for the past 4 years and it has helped me greatly in my personal life, mainly due to the supportive team members we have here and the welcoming environment at home.
As a dedicated and compassionate Registered Nurse, I am committed to delivering high-quality care to residents at Sutton Valence, Barchester Healthcare. With a strong clinical background in critical care, I hold a Bachelor of Science in Nursing (BSc) from Rajiv Gandhi University of Health Sciences, Karnataka, India, and bring extensive experience in high-acuity settings.
My career began in the Neurosurgical ICU in New Delhi, India, where I developed foundational expertise in managing complex neurological cases. I further honed my skills in critical care units and the Cardiac Catheterisation Lab, assisting physicians in advanced invasive procedures while ensuring patient safety and comfort.
Driven by my ambition to advance my career in the UK, I was directly recruited by Sutton Valence, Barchester Healthcare, where I have been contributing for the past two years. Currently, I am enhancing my professional development through Barchester’s Preceptorship Program, supported by my Home Manager and Deputy Manager (Preceptor). Through ongoing training, I continue to refine my clinical skills and knowledge to provide evidence-based, person-centred care.
What I love most about my role is the meaningful connections I build with residents and colleagues at Sutton Valence. It is a privilege to be part of Barchester Healthcare, an organisation that values excellence in care and continuous learning.
My name is Tintu Mathew, and I am a professionally registered nurse with 13 years of nursing experience. Throughout my career, I have worked across multiple departments, including the general ward, ICU, labour room, and the liver transplantation unit. These experiences have strengthened my clinical skills and reinforced my commitment to providing safe, compassionate, and patient-centred care.
In 2022, I moved to the UK and joined SVCH after being recruited by Barchester, initially working as a Care Assistant. With the continuous support and encouragement of the management team, I progressed to the role of Care Practitioner.
Following this, I passed the required examinations, obtained my RGN PIN, and began my career at SVCH as a registered nurse.
I remain dedicated to continuous professional development, fostering teamwork, and delivering high-quality nursing care to ensure the safety and well-being of my residents.
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