Barchester Sutton Valence Care Home

My name is Nisha, and I am the General Manager at Sutton Valence care home.

I am passionate about delivering high-quality, person-centred care at Sutton Valence care home. I work closely with our skilled team to ensure each resident's individual needs, preferences, and dignity are respected every day. I strive to create a safe, supportive, and homely environment for our residents, families, and staff.

I am a very dedicated registered nurse and leader with over 20 years of nursing and care home experience, including at the management level. As a nurse, I always go the extra mile to ensure our residents get the best quality of care and living environment at Sutton Valence Care Home. My goal is to continuously improve standards for the residents in our care. I believe that strong leadership and good communication with families, residents, and staff is key to a happy home.

I am very proud of the outstanding team I work alongside, and we look forward to seeing you soon at Sutton Valence Care Home with a cup of tea and a slice of our homemade cake.

My name is Lisa I am an administrator at Sutton Valdence Care Home my role is to provide support to the Home Senior Manager, employees, relatives and residents supporting the whole home aspect and ensuring that both the back office and front of house run efficiently.

My main duties are supporting HR, Payroll, and both the homes and residents accounts, the role involves more than admin delivery encompassing care and compassion to residents engaging in meaningful activity with residents, art, singing supporting with nutrition if required and fulfilling the whole home approach to care. Employed at Sutton Valence for over 10 years coming from an NHS medical secretary background utilising skills and relationships learned across the years.

My Name is Catherine. I am a fully qualified clinical nurse with 19 years of overseas nursing experience supporting the team at Sutton Valence Care Home, originally from Zimbabwe and based in the UK since 2001.

Catherine is the lead wound management champion and supports the nursing team with all aspects of treatment, dressings and care planning to aid the recovery of wounds at the home, often acquired before admission to the home. Catherine is a highly skilled individual with much value at the home.

My name is Ligi Nippy. I am a fully qualified nurse with strong experience in delivering quality care to patients and residents, and I have been employed here for 4 years.

Professionally, I have more than 27 years of practice in different areas like operation theatre and General wards. I hold the qualifications of a Diploma in General Nursing and Midwifery.

I am working as a night unit in charge, with a strong ability to lead the team, also known for giving attention to detail and dedication to getting work done. I value the importance of patient-centred care, and I enjoy working with my team to ensure our residents are receiving the best care possible.

I have been supported by the management in my development in the home through mentorship and progressive training within Barchester.

My Name is Linfin Jose. I am the Deputy Manager at Sutton Valence Care Home & a qualified nurse with strong experience in delivering quality care to patients and residents. Professionally, I have more than 15 years of practice in different areas like cardiac theatres, Cardiac Intensive care units, and General wards.

Working as a Unit In-charge at Sutton Valence Care Home since April 2021. I am a Caring and reliable person with a reputation for building a great rapport between medical providers and residents. Committed to making residents have a more informed and comfortable life whilst in my care.

I am supported in my development in the home through mentorship and progressive training within Barchester.

Hi, my name is Jo and I have been one of the Registered Nurses at Sutton Valence since 2019. I am extremely passionate about my role and like to form relationships with the residents, and I am dedicated to giving good holistic care to each resident. Since being at Sutton Valence through the support of the management team and encouragement of training through Barchester, I have been able to develop my skills and have since become a unit manager. The team at Sutton Valence has a family feel, and we all work incredibly well together.

My career as a carer started when I became a community carer, and then I started working as a clinical support worker at Medway Hospital. The hospital then sponsored me for my training in Nursing, where I qualified in 2014.

During my nursing at the hospital, I worked in the surgical department and the ICU.

Hello, I am Robert Iain Malcolm, one of the senior carers at Sutton Valence Care Home. I have been working here for 7 years with my wife who is also working at the home as a care assistant.

Currently, I am the Dementia Champion in the home, supporting, and mentoring staff to make the lives of our residents living with dementia a purposeful and proactive life whilst in our care.

I am also supported by the home manager to develop and progress my career and currently, I am undertaking a care practitioner course to develop my skills further.

My name is Lorraine and I am a Senior Carer at Sutton Valence.

I first started working as a carer at Sutton Valence in 1993 at just 20 years old. I left a couple of times to have my children until 2003. Since then I have become a Senior Carer and find caring for the elderly thoroughly rewarding.

Working at Sutton Valence is like having another family. My colleagues are lovely and friendly, we all look after one another and work great as a team.

When I’m not at Sutton Valence I enjoy looking after my grandchildren and spending time with the family.

My name is Gemma I am an Activities coordinator at Sutton Valence care home. I have been working here for nine years and love it. I grew up in Sutton Valence Village and attended the local Primary school.

I have always been passionate about the care of others and enjoy enriching the lives of our Residents. I have a Diploma in Health and social care and have worked in private health care for over 14 years. I have always loved performing arts and studied them at school. I am a very proud Mother to Amaya and Jacob.

Hi, my name is Amy and I am one of the Activities Coordinators at Sutton Valence and have been working here since February 2023. Getting to know the residents and making them happy is an honour along with learning new skills.

Before starting at Sutton Valence I worked in retail, with animals and in a nursery with young children.

When I am not at work, I enjoy spending my time with my 3 children, friends and family.

My name is Hermmas Alex, and I joined Sutton Valence Care Home in January 2023 as an Administrative Assistant. I hold a Bachelor’s degree in Hotel Management and have over 12 years of experience in the hospitality industry, most recently working as a Restaurant Manager.

My background in hospitality has given me strong customer service and communication skills, which I use in my role as the first point of contact for residents, families, and visitors at the care home. I take pride in creating a welcoming and supportive environment for everyone who comes to the home.

I am thoroughly enjoying my role and the opportunity to work within the care sector. With the support and encouragement of the Home Manager, I am continuing to develop my skills and enhance my career. I have also taken on additional responsibilities as an Administrator, further contributing to the smooth and efficient running of the home.

My name is Chris Wheeler, I have been working as a Receptionist at Sutton Valence since March 2020.

I am from Medway Towns and have previously worked in a busy call centre for 8 years. Before this, I worked for the Royal Bank of Scotland for 2 years after I finished university where I studied Policing Studies. My parents were both teachers (now retired) and I have an older brother who is a Doctor.

I decided to apply for the position as I wanted to change my role and try my hand at something different. I have greatly enjoyed and am still enjoying my role for the past 4 years and it has helped me greatly in my personal life, mainly due to the supportive team members we have here and the welcoming environment at home.

As a dedicated and compassionate Registered Nurse, I am committed to delivering high-quality care to residents at Sutton Valence, Barchester Healthcare. With a strong clinical background in critical care, I hold a Bachelor of Science in Nursing (BSc) from Rajiv Gandhi University of Health Sciences, Karnataka, India, and bring extensive experience in high-acuity settings.

My career began in the Neurosurgical ICU in New Delhi, India, where I developed foundational expertise in managing complex neurological cases. I further honed my skills in critical care units and the Cardiac Catheterisation Lab, assisting physicians in advanced invasive procedures while ensuring patient safety and comfort.

Driven by my ambition to advance my career in the UK, I was directly recruited by Sutton Valence, Barchester Healthcare, where I have been contributing for the past two years. Currently, I am enhancing my professional development through Barchester’s Preceptorship Program, supported by my Home Manager and Deputy Manager (Preceptor). Through ongoing training, I continue to refine my clinical skills and knowledge to provide evidence-based, person-centred care.

What I love most about my role is the meaningful connections I build with residents and colleagues at Sutton Valence. It is a privilege to be part of Barchester Healthcare, an organisation that values excellence in care and continuous learning.

My name is Tintu Mathew, and I am a professionally registered nurse with 13 years of nursing experience. Throughout my career, I have worked across multiple departments, including the general ward, ICU, labour room, and the liver transplantation unit. These experiences have strengthened my clinical skills and reinforced my commitment to providing safe, compassionate, and patient-centred care.

In 2022, I moved to the UK and joined SVCH after being recruited by Barchester, initially working as a Care Assistant. With the continuous support and encouragement of the management team, I progressed to the role of Care Practitioner.

Following this, I passed the required examinations, obtained my RGN PIN, and began my career at SVCH as a registered nurse.

I remain dedicated to continuous professional development, fostering teamwork, and delivering high-quality nursing care to ensure the safety and well-being of my residents.