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Care Provided by Valley View Residential Nursing Home
Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 33 Service Users
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Valley View Residential Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Valley View Care Home Ltd
- Private Owned
Person in charge
- Amanda Chadwick (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (3)
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Valley View Residential Nursing Home Reviews (7)
8.3
Valley View Residential Nursing Home has a Review Score of 8.3 (8.343) out of 10, based on 4 reviews in the last 2 years.
Over all time Valley View Residential Nursing Home has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Valley View Residential Nursing Home
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Review from K K (Daughter of Resident) published on 26 June 2026 Submitted via Website•
Overall Experience
My mumsie was in this nursing home for about 2 half years which was her happy time after all the bad falls that she had in her home it was mumsies decision to go into a home the staff were lovely to mum cared for her all the time she was there also Dee the entertainments organiser is so caring she...
My mumsie was in this nursing home for about 2 half years which was her happy time after all the bad falls that she had in her home it was mumsies decision to go into a home the staff were lovely to mum cared for her all the time she was there also Dee the entertainments organiser is so caring she works so hard to make the residents feel at home mum thought the world of her shes so respectful to everyone the rooms are cleaned every day the food is really good at the time when mumsie was really poorly they couldn't do enough for me and my mumsie
So I would like to say a BIG THANK YOU
and im so pleased that I can still come into the home to be with the residents
So I would like to say a BIG THANK YOU
and im so pleased that I can still come into the home to be with the residents
Love kay xx
Review from Tony M (Husband of Resident) published on 15 June 2026 Submitted via Website•
Overall Experience
In the 2 years that Yvonne was at the home, I could not have wished for better support and caring from all the team there.
As Yvonne's husband my agreement for Yvonne to take up residency was essential prior to Yvonne's move. During my first interview with the manager I told her that the home...
In the 2 years that Yvonne was at the home, I could not have wished for better support and caring from all the team there.
As Yvonne's husband my agreement for Yvonne to take up residency was essential prior to Yvonne's move. During my first interview with the manager I told her that the home gave me good vibes. In the two years that Yvonne was there, I had no reason to change that opinion. While the facilities may not have been optimal and maintenance work to correct faults or problems in Yvonne's room, seemed to take a while longer than I might have hoped, it did not detract from the overall theme of comfort and residency that the staff and environs conveyed
Acitivities were excellently organised and implemented safely, as were visits to the nearby shopping centres for residents
As Yvonne's husband my agreement for Yvonne to take up residency was essential prior to Yvonne's move. During my first interview with the manager I told her that the home gave me good vibes. In the two years that Yvonne was there, I had no reason to change that opinion. While the facilities may not have been optimal and maintenance work to correct faults or problems in Yvonne's room, seemed to take a while longer than I might have hoped, it did not detract from the overall theme of comfort and residency that the staff and environs conveyed
Acitivities were excellently organised and implemented safely, as were visits to the nearby shopping centres for residents
Thanks in many ways are due to this caring team of terrific people who looked after Yvonne during that time
Review from K T (Son of Resident) published on 6 February 2025 Submitted via Postal Review Card•
Overall Experience
Looked after my mum in a dignified and caring manner. They supported the family when mum went into the home, we couldn't fault their care when mum passed away.
Looked after my mum in a dignified and caring manner. They supported the family when mum went into the home, we couldn't fault their care when mum passed away.
Review from J C (Wife of Resident) published on 27 November 2024 Submitted via Postal Review Card•
Overall Experience
Lovely friednly staff and atmosphere, and they meet everyone's individual needs, not only are they there for the residents they also support the families. The rooms are kept lovely and clean and tidy as with the rest of the home. I know my husband couldn't be in a better care home than Valley View....
Lovely friednly staff and atmosphere, and they meet everyone's individual needs, not only are they there for the residents they also support the families. The rooms are kept lovely and clean and tidy as with the rest of the home. I know my husband couldn't be in a better care home than Valley View. The whole team from management down to the cleaning staff are excellent.
Review from Melissa M (Daughter of Resident) published on 14 May 2024 Submitted via Website•
Overall Experience
Dad was only at Valley View for a few months but in that time he met some lovely residents with whom he could reminisce about the Medway towns.
The staff are lovely, friendly and caring making residents and family members feel at home from day one and nothing is too much trouble. Dad was always...
Dad was only at Valley View for a few months but in that time he met some lovely residents with whom he could reminisce about the Medway towns.
The staff are lovely, friendly and caring making residents and family members feel at home from day one and nothing is too much trouble. Dad was always saying how good the food was and when he didn't fancy a big meal how a smaller option was provided. There is a variety of activities and entertainment that family members can join in with too. Valley View gave me quality time with Dad before he sadly passed away and for that, I'm forever grateful.
Review from Jill A (Daughter of Resident) published on 2 June 2020 Submitted via Website•
Overall Experience
My father has been living at Valley View Care Home for the past year and a half as he is no longer able to live independently due to being in the early stages of dementia. I would highly recommend this home. My father is very well cared for and comfortable. The food is lovely. The staff are kind...
My father has been living at Valley View Care Home for the past year and a half as he is no longer able to live independently due to being in the early stages of dementia. I would highly recommend this home. My father is very well cared for and comfortable. The food is lovely. The staff are kind and capable. My dad tells me that as he often wakes up very early in the morning, a member of staff will always pop in very early with a cup of tea and a slice of toast for him so that he doesn’t get too hungry before breakfast. The home itself is very well appointed. Rooms have en-suite bathrooms and are spacious and nicely decorated. Communication with my sister and I is excellent and I am confident that my father is safe and well looked after.
Review from Jacqueline C (Daughter of Resident) published on 10 December 2018 Submitted via Website•
Overall Experience
My father stayed at Valley View during the last four weeks of his life - he was transferred there from the hospital. We are so pleased that he was able to spend time there. We would like to thank everyone who cared for him and we feel lucky to have found Valley View. He was so happy whilst he was...
My father stayed at Valley View during the last four weeks of his life - he was transferred there from the hospital. We are so pleased that he was able to spend time there. We would like to thank everyone who cared for him and we feel lucky to have found Valley View. He was so happy whilst he was there. The staff were all so kind and went out of their way to make him feel loved and looked-after during his last weeks.
It is a great comfort to us that he was able to stay in such a wonderful place with such warm and compassionate people.
We would like to pass our heartfelt gratitude and sincere thanks to everyone involved.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Valley View Residential Nursing Home
What types of Care is Valley View Residential Nursing Home registered for?
Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Valley View Residential Nursing Home have?
There are 27 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Valley View Residential Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Valley View Residential Nursing Home to the centre of Rochester?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valley View Residential Nursing Home to verify any information. View our terms and conditions. Valley View Residential Nursing Home has a Basic Service -what a Basic Service includes.