Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 148 Reviews
  • Abbeycrest Nursing Home, Reading
Abbeycrest Nursing Home is located in the quiet village of Sonning Common, in the heart of the Chilterns, offering residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. As such, residents can rest safe in the knowledge that the home can cater for their care needs both now and in the future.

The welcoming surroundings at Abbeycrest are matched by the high standard of individual care the team provides to the residents. The home has a welcoming bistro ideal for a catch up with friends and family, as well as a private dining room which is the ideal space to come together to celebrate key milestones. Mealtimes are more than a routine – they are vibrant, social occasions, providing delicious, local, nourishing food to enrich your taste buds as well as providing residents with all their dietary requirements.

When residents arrive and throughout their stay, they're greeted with warmth, passion, and care and a home that is vibrant, happy, and homely. The team loves learning as much as they can about their residents, so your loved one’s time is tailored to their individual needs and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. The team takes the time to get to know all their residents and encourage independence and communication.

The team at Abbeycrest uses activity-based care sessions to provide a variety of activities, events and outings for their residents and have strong connections with the local community which enriches the lives of the residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1895
  • Self-Funded Residential Dementia Care: from £1895
  • Self-Funded Nursing Care: from £2145
  • Self-Funded Nursing Dementia Care: from £2145
  • RESPITE Self-Funded Residential Care: from £2045
  • RESPITE Self-Funded Residential Dementia Care: from £2045
  • RESPITE Self-Funded Nursing Care: from £2145
  • RESPITE Self-Funded Nursing Dementia Care: from £2145

These prices are only a guideline, please contact Abbeycrest Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

Abbeycrest Nursing Home Reviews (148)

Total of 148, showing 1-20
9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.818) out of 10, based on 52 reviews in the last 2 years. Over all time Abbeycrest Nursing Home has 148 reviews.

Overall Experience

  • 127
  • 17
  • 1
  • 2
  • 1

Date Published

148
15
25
52
96

Review from J B (Daughter of Resident) published on 1 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are a family are delighted with the care and attention given to our mother. She is always shown great kindness and treated with genuine respect. Recently, she has been quite poorly. The staff are keeping an extra special eye on her. The food, which is always tasty and varied, has been adapted to
her current needs - thank you.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Abbeycrest. It's important to us that all our residents are treated with kindness, respect, and the individual attention they deserve, especially during times when they're feeling unwell. We're glad to know this has brought comfort to your family. I will pass on your kind comments to the whole team.

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Review from Rosie S (Cousin of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are particularly helpful & cheerful. Having joined my cousin for a lunch, the food is very good, along with the service. Top marks for cleanliness.
Lovely decor within and very pleasant surroundings

Reply from Nicole Howarth, on behalf of the team at at Abbeycrest Nursing Home

Thank you for your lovely comments. We're delighted to hear you had such a positive experience joining your cousin for lunch. Creating a welcoming environment is something that our team takes great pride in, so thank you for your kind words. Your feedback will be shared with the team.

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Review from W M (Friend of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff all very friendly and helpful. Bright and clean, lovely gardens. Would love to stay there if was necessary, but I just couldn't afford it.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We really appreciate your kind words and are so pleased to hear that you had a positive experience at Abbeycrest. I will pass on your kind comments to the whole team.

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Review from N C (Son of Resident) published on 23 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have as a family been so impressed since our mother entered Abbeycrest. She has become so much happier having people to mix with and the nutritious food has made a huge difference to her health. The staff all go above and beyond showing her care and kindness. Yesterday it was her 96th birthday and
the staff were amazing. A lovely cake and lots of attention. The staff all need a huge pat on the back.

Reply from Stuart Lamacraft, On behalf of the team at Abbeycrest Nursing Home

Thank you for your lovely review of Abbeycrest. It's heartening to hear how much of a positive impact the community, care, and food have had on your mother's wellbeing. We're delighted her 96th birthday was a special occasion-celebrating milestones like that means a great deal to us. Your kind words will certainly be shared with the team.

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Review from Heather P (Daughter of Resident) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was only in Abbeycrest for a few weeks. In that time, I saw a superb level of kind and compassionate care from both the nursing staff and management. Watching how the staff interacted with all the residents put my mind at rest. Would definitely recommend.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Thank you for your lovely comments. We're so pleased to hear that your mother received such great care during her time at Abbeycrest. It's heartwarming to know that our team helped put your mind at ease and provided the compassionate support you hoped for. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from D B (Daughter of Resident) published on 11 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate in recommending Abbeycrest Nursing Home to anyone looking for a Nursing Home for themselves or a loved one. The standard of care is second to none. The quality of care is outstanding and the facilities and food 5 Star. But most importantly every member of staff, no matter in
what capacity, is a professional and they truly care for their residents and about the experience they receive.
The staff are respectful, compassionate and understanding. These qualities were shown not only towards my Mother but towards our family too. I will be forever grateful to everyone at Abbeycrest for looking after my Mother in such a wonderful way and for giving us as a family some lovely memories to treasure. Thank you so very much.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a lovely review! It was an honour to care for your mother. We're delighted to hear that you were able to make lovely memories together as a family. Our team is dedicated to providing the very best care for all our residents, so your recognition of their hard work means a lot. We are really sorry for your loss and would like to pass on our sincere condolences. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from John M (Friend of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the place very friendly, extremely helpful staff. Light and bright atmosphere.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Many thanks for your positive review, John. We're pleased to hear that you had such a positive experience during your visit to Abbeycrest. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from S W (Friend of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely birthday party for my friend with lots of residents.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Thank you for your lovely comments. We're delighted to hear that you enjoyed celebrating your friend's birthday. We love creating memories and making our residents feel extra special. Your feedback will be shared with the team.

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Review from M W (Friend of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been consistently impressed by the high quality care given to this resident.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend is receiving such great care at Abbeycrest, and we really appreciate your recognition of the team. I will pass on your kind comments to the whole team.

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Review from Eve A (Friend of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friends mother is here and when I visit always feels so welcoming and the home has a lovely atmosphere. Very clean & upbeat place to be.

Reply from Nicole Howarth, on behalf of the team at Abbeycrest Nursing Home

On behalf of the Abbeycrest team, thank you for your wonderful feedback. We're delighted to hear that you've had such positive experiences when visiting your friend's mother. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from K W (Granddaughter of Resident) published on 24 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't recommend Abbeycrest enough. Staff that have worked here for years and take the time to get to know residents and really care. Great food, accommodation, activities and facilities - couldn't ask for more for a loved one at this stage of life.

Reply from Nicole Howarth, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review, We're happy to hear that you're pleased with the care that your loved one is receiving at Abbeycrest. The care and services we deliver as a team to our residents and their families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from Clemence G (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in easily and soon made friends with residents and staff. Mum's health improved vastly over her 4 week respite stay and I can't thank the staff enough for their kindness and support.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

On behalf of the team at Abbeycrest, we would like to thank you for your wonderful feedback. We're happy to hear that your mum received such great care and settled in so quickly during her respite stay. Your kind comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from J N (Wife of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was Valentine's Day. The lounges, dining rooms and reception areas had been adorned with such colourful and artistic decorations relevant to this day inlcuding rose petals and red roses on the tables. The activities lady had requested special delicious Valentine's cakes and refreshments to be
served with suitable music being played in the background. It was a very happy afternoon for the residents.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review, We're delighted to hear that you had such a lovely Valentine's Day afternoon at Abbeycrest. Our team puts a lot of effort into making these special moments memorable for residents and their loved ones. I will pass on your kind comments to the whole team.

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Review from Rod T (Husband of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just think the staff and management are amazing and can't thank them enough for looking after my wife so wonderfully.
Abbycrest is more like a hotel rather than a nursing home.
I just can't fault it.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your words of kindness which are very much appreciated. We're delighted to hear that your wife is receiving such great care at Abbeycrest. All comments will be passed on to the team who will be delighted to hear your feedback.

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Review from S T (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly couldn't imagine mum living anywhere else. She is so settled at Abbey Crest, fits in well as part of the floor she lives on. Mum is very well looked after and her needs fully understood. Abbey Crest should be very proud of their well deserved reputation!

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and feels settled at Abbeycrest. I will pass on your kind comments to the whole team.

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Review from Dionne S (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love this place! Nurses and carers are so attentive and friendly. They remember our names and preferences and are always there with a smile. The food is absolutely delicious, Mum loves having a three-course meal at lunchtime - 'just like a hotel'! Thanks to the chef! The manager has been brilliant,
Mum loves her! From start to finish the whole experience has reassured and comforted me, she's in very good hands.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave such a wonderful review. I'm delighted to hear that the team and I have made such a positive impression and that you feel reassured knowing your mum is receiving great care at Abbeycrest. Providing exceptional care and services to our residents and their families is extremely important to us. Your kind words will be passed on to the chef and the rest of the team.

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Review from S G (Son of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with Abbeycrest Nursing Home. We couldn't have found a better place for my lovely Mum to see out her time on this earth. Wonderful, friendly, attentive, efficient staff. Can't fault the place. Managed excellently. I would like the option to use the stairs rather than the lift but I understand
why they are staff use only.

Reply from Abbeycrest Nursing Home, Home Manager at Abbeycrest Nursing Home

Thank you, for your kind words and recognition of the team at Abbeycrest. I'm delighted to hear that you're pleased with the care that your mum is receiving. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your review.

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Review from D H (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeycrest Nursing Home is a friendly home-from-home environment where my mother has settled into her life after being independent in her own home. The conscientious staff see to all of her needs but also find the time to do the little things - nails, putting rollers in her hair that give her great
pleasure. There are activities every day, in which she participates, this makes her life fuller than when she was living at home supported by family and carers. We find her relaxed and real moments of contentment with her allow us to be daughters rather than carers.

Reply from Sue Smart, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother has settled in and is receiving such great care at Abbeycrest. It's lovely that her positive experience allows you to enjoy quality time together. I will pass on your kind comments to the whole team.

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Review from John N (Son of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being a resident at Abbeycrest for well over four years, my mother is now entering a phase where she has very challenging health issues, which necessitate round-the-clock care and attention. I am more than satisfied she is receiving that care and attention. My mother has been very happy at Abbeycrest
and the team there has been very kind and conscientious. It has been a very pleasurable experience to have such a good relationship with all the team who work together very well and exhibit so much patience.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for sharing such wonderful feedback about your experience with Abbeycrest, John, it means so much to our team to receive this kind of affirmation of the care we provide. Our hearts are with your mother and your family - we know how difficult it is seeing a loved one experience such challenging health issues, but we hope we've been able to make this time easier for you all. We really appreciate your lovely comments about our team and their kindness and patience, they will be touched to hear your feedback!

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Review from Zuzana B (Daughter-in-law of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest mum-in-law had a fall whilst at home which then resulted in her being taken to hospital where we found out that her diagnosis was much more threatening than just a start of dementia. She has been finally transferred to Abbeycrest which had the specialised care our mum needed. My mom-in-law's
illness started to deteriorate quickly, the staff devoted time and extraordinary care. We were able to visit and stay with Mum every day, any time of the day. I have learnt so much from the nurses about end-of-life care and what it entails and when Mum fell asleep for the last time, they made the whole process so much more painless for her and for us. I would recommend this nursing home to anyone who is in desperate search of exceptional care for their dearest. I truly believe that this place is a hidden treasure. I would like to shout to the world to come and see how wonderful it is and the nurses who always hold the care for your loved ones paramount.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Zuzana for your kind words and recognition of the team at Abbeycrest, the care, services and support we deliver as a team are extremely important to us. We are really sorry for your loss and we hope we made your mother-in-law's stay with us as comfortable as possible. Your comments will be passed on to the team.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Abbeycrest Nursing Home is calculated as follows: ( (498 Excellents x 5) + (86 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 595 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (4)

Sue

Sue Smart

Job Title: Home Manager

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council, after qualifying I worked in A&E before stepping into the community in 2003 where I managed domiciliary care including complex care as clinical lead and then into a care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”


I grew up locally and even went to school up the road, I moved away to undertake my nurse training and am pleased to be back in the local area. It is important to me and the team that Abbeycrest is part of the Sonning Common community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”

Jerry

Jerry Abeya

Job Title: Deputy Manager

With over 10 years of nursing experience, it is great to work with such a friendly team to deliver the highest standards of care for all our residents.

Tamena

Tamena Seymour

Job Title: Home Co-ordinator

I love showing people around the home and arranging various visits for the residents. As the ‘face of the home’ my role is very important and knowing that I can help them through their care home journey makes me happy.

Michael

Michael Kenny

Job Title: Regional Sales Support Manager

I’m committed to providing support and guidance to those looking for care for a loved one, helping them to understand their options, guiding them on how to fund the costs and helping them to make sense of the whole process.

Frequently Asked Questions about Abbeycrest Nursing Home

What types of Care is Abbeycrest Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbeycrest Nursing Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Abbeycrest Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeycrest Nursing Home to the centre of Reading?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeycrest Nursing Home to verify any information. View our terms and conditions. Abbeycrest Nursing Home has an Enhanced Service - more info.