Abbeycrest

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 170 Reviews
  • Abbeycrest, Reading
Located in the South Oxfordshire countryside, Abbeycrest care home in Sonning Common provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end-of-life care.

Residents can enjoy a range of quality facilities, including communal areas, a café and a hair and beauty salon. The bedrooms are tastefully decorated, each with an en-suite bathroom. Outside, there are beautiful landscaped gardens and patio areas, ideal for relaxing with loved ones.

The team puts residents at the heart of everything, and there is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.
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Care Provided by Abbeycrest

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2050
  • Self-Funded Residential Dementia Care: from £2050
  • Self-Funded Nursing Care: from £2300
  • Self-Funded Nursing Dementia Care: from £2300
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2300
  • RESPITE Self-Funded Nursing Dementia Care: from £2300

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Abbeycrest for full pricing details and T&Cs.

Contact Abbeycrest to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Abbeycrest to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

Abbeycrest Reviews (170)

9.8

Abbeycrest has a Review Score of 9.8 (9.790) out of 10, based on 53 reviews in the last 2 years.
Over all time Abbeycrest has 170 reviews.

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Reviewer Connection to Abbeycrest
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Review from S P (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly and courteous on arrival. They also are aware of our names on arrival, which is lovely. My mum is always clean and dressed whenever we arrive, which is good to see. Her care and the care staff are always attentive, pleasant and very patient with all the residents. It always
has a pleasant and calm ambience whenever you go. I am very happy with the care my mum is getting.
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Review from L M (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I met Tamina, Sue and Kayleigh. I knew we were at the right place. Their knowledge and clear, calm approach and out problems with mum were sorted out quickly and efficiently.
Sue was able to get mum discharged from hospital and at Abbeycrest within a day of me speaking to her and it
was such a relief to have someone to help. The team continue to help and mum is so much stronger. I couldn't praise them all highly enough.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for your lovely feedback. We're delighted to hear that Tamina, Sue and Kayleigh were able to provide such reassurance and support during what can be a very difficult time. It's wonderful to know your mum is settling well and growing stronger, and your kind words will mean so much to the whole team at Abbeycrest.
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Review from A F (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved directly from hospital to Abbeycrest, Sue the manager, visited her beforehand and made the whole process seamless and compassionate. She is so supportive, Tamena has also been very helpful and talked me through the care home system.
More latterly, both Sue and Tamena have been extremely
helpful in explaining local authority care home funding and payments.
Additionally, all the nursing and caring staff have been absolutely marvelous and my mother feels safe and secure at Abbeycrest.
Lastly, Kayleigh on reception is always a breath of fresh air and is always keen to help.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for your wonderful feedback. We're so pleased that Sue, Tamena and the wider team were able to support you and your mother with compassion, reassurance and guidance throughout the process. Your kind words about our nursing and care staff, along with Kayleigh on reception, are truly appreciated, and we're delighted your mother feels safe and secure at Abbeycrest.
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Review from Rosalind S (Wife of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in hospital for twenty one days in a ward which was quite noisy and little privacy, but the nurses were amazing and I was relieved and overjoyed when I met a lovely lady, Sue, who told me about Abbeycrest, where my husband would be quite welcome and very well looked after with his own
private room and bathroom. The staff are so welcoming and friendly, and nothing too much trouble, and it's set in glorious surroundings. Amazing really that our eldest daughter, Abby, only lives 4 mins away and her husband's parents 30 seconds away. We went there Christmas Day!
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Review from J E (Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. The food us great. Staff are very nice and all are so happy. The rooms are kept very clean.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestWe are delighted that you found the the food to be great, the rooms are very clean and the staff are all so happy. Thank you for taking the time to share your opinion.
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Review from M H (Son of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Honestly feel they all do an excellent job in difficult circumstances. From the receptionists and cleaners and maintenance staff. Through the carers and nurses and the managers. All work hard, create a warm and friendly atmosphere.
One suggestion I would have us for there to be more activities that
focus on movement, exercise and strength for the residents. I feel it would help all who do it physically and mentally.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for your thoughtful feedback. We truly appreciate your kind words about the whole team and the warm atmosphere they work hard to create every day. We also value your suggestion regarding more movement and exercise-based activities and will take this on board as we continue to enhance our wellbeing programme for residents.
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Review from A G (Resident) assisted by family/friend published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident at Abbeycrest all the staff are very nice. The food is very good.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for taking the time to leave a review. We are pleased that you regard the staff and the quality of the food so highly.
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Review from C M (Sister of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is in full time care at Abbeycrest. He has settled well with the time, care, and support of all the staff. They have all listened to me understand his needs and always keep me updated on him. I could ask for no more at all times. I feel my brother is safe and well cared for. The staff go
out of their way to support him in his needs, always chatting to him and getting him to activities he wishes to do. Thank you to all the staff.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for your kind and thoughtful feedback. We're so pleased to hear that your brother has settled well and feels safe, supported and encouraged to enjoy the activities he likes. It means a great deal to know you feel informed and reassured by the care provided by the team at Abbeycrest.
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Review from M P (Daughter-in-law of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team have been fantastic.
Nothing was too much trouble and delivery of care along with empathy is fantastic.
Things are explained and no question is left unanswered.
Reply from Rhiannon Freeman-Gray, Review Team at AbbeycrestWe really appreciate you taking the time to write us this wonderful review. It's fantastic to hear that you're so happy with the care your loved one received at Abbeycrest, and that you feel all your questions were answered. Thank you!
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Review from Anna R (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy visiting Abbeycrest, knowing that my mother is in good hands and is being cared for very well by the super team of carers. Mum now seems settled here and is participating in the daily activities. The food is of good quality and variety. She is treated with dignity and kindness which is appreciated
by all the family.
Reply from Rhiannon Freeman-Gray, Review Team at AbbeycrestYour kind words mean so much to the whole team - thank you for taking the time to review us. It's great that you're so happy with the care your mother is receiving, and that she is enjoying the activities and the food. We look forward to welcoming you to Abbeycrest again soon!
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Review from Tom D (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother seems to have really settled in at Abbeycrest, lots of activities complemented by very caring and considerate staff. The facilities are clean with spring around the corner it will be good to benefit from the adjacent park during the warmer days.
Reply from Rhiannon Freeman-Gray, Review Team at AbbeycrestThanks so much for taking the time to review us. It's great to hear that your mother has settled in well and is enjoying the activities. If there's ever anything more we can do to support her, please just ask!
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Review from Charles J (Son of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with Abbeycrest and they have helped us through some difficult times.
Reply from Rhiannon Freeman-Gray, Review Team at AbbeycrestThanks very much for taking the time to review us - we really appreciate it! It's great to hear how happy you've been with the home.
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Review from A B (Son of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly and efficient staff. Lovely, clean and spacious home surrounded by fields.
Always feels friendly!
Reply from Rhiannon Freeman-Gray, Review Team at AbbeycrestWhat lovely feedback - it's great to hear that you find the team to be friendly and efficient, and that you enjoy the beautiful views over the fields. Thank you!
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Review from H N (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place to visit - fresh, bright and airy. Plenty of reception rooms to choose from and a lovely garden with aviary.
Care and food good. Lovely carers.
Reception/management staff always available - apart from at weekends - sometimes someone sits at the reception desk but very often people stand
waiting for the door to be opened (there is a key pad opposite the sign in books)
Carers regularly speak in their own language, meal times, in corridors, and occasionally with residents, sometimes they are very difficult to understand.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you so much for taking the time to leave a review. We are pleased that the environment, gardens and the care provided by our team left a positive impression. We also appreciate your comments regarding reception availability and communication, and we will take these on board as part of our ongoing commitment to providing the best possible experience for residents and visitors alike.
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Review from Peter W (Husband of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident here for six years now. She needs 24/7 care, being limited to bed and wheelchair. Her speech is very limited, and she can't feed herself or chew food.
The staff cover all of this. The medical staff manage her medicines and regular body checks reliably and keeps the family
informed.
The garden and green location are major advantages. Despite her limited life, my wife remains smiling and cheerful on the whole.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for sharing your experience. We're so pleased to hear that your wife continues to feel comfortable and supported, and that you value the care, communication and attention provided by our team. Your kind words mean a great deal to us.
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Review from G J (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbeycrest is a welcoming, caring and thoughtful care home with compassionate and engaged staff, excellent management and a great atmosphere. We are grateful that so much time has been spent helping our dad settle in and for his continuing care.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for taking the time to leave a five-star review. We are delighted that you find the staff to be compassionate and engaged, and that you recognise the great atmosphere. Of course, we are most pleased to learn that your dad received the required support and time to ensure he has settled well into life at his new home. Your kind words mean a great deal to us all.
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Review from Marianne D (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for over three years now, and the difference this home has made to her comfort and wellbeing is remarkable. The staff are exceptional - consistently kind, patient, and attentive. They take the time to understand each resident as an individual, not just a set of care
needs. Communication with families is thoughtful and reassuring, and the home itself feels warm, calm, and welcoming. I have complete trust in the team, and I'm truly grateful for the outstanding care they provide to my mother every single day.
Reply from Stuart Lamacraft, Reviews Team at AbbeycrestThank you for sharing such thoughtful feedback. We're delighted to hear the positive difference the home has made to your mother's wellbeing and that you feel such trust and reassurance in our team. Your kind words are sincerely appreciated by everyone involved in her care.
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Review from Michelle A (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbeycrest is a warm, friendly care home. The staff are so caring and kind. My mum is so happy here, she is very content, and all her needs are met. As a family, we are so grateful to have found Abbeycrest and seeing our mother, relaxed and happy, she has made friends with other residents as well as
all the staff, who are just as amazing. We can't fault it and would highly recommend Abbeycrest to everyone.
Reply from Stuart Lamacraft, on behalf of the team at AbbeycrestThank you for your lovely feedback. We're so pleased to hear that your mum is happy, settled and making friends within the home. Your kind words and recommendation mean a great deal to the whole team at Abbeycrest.
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Review from K B (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently had to find a long term nursing home for my elderly mother in law following a fall and time in hospital. Abbeycrest was by far the best in the area. We as a family are extremely impressed with the level of care and compassion shown to not just her but us as a family. Her deterioration has
been swift and at times challenging, we have been involved in every care decision made, being given full information and compassion for what is not an easy situation.
The home itself is purpose built, beautifully set out, spotlessly clean. The staff are amazing, always friendly, nothing is too much bother, all acting with respect and professionalism
Reply from Rowen Campbell, on behalf of the team at AbbeycrestThank you for your kind words and for taking the time to write us a review - we do appreciate it. It's important to us that families feel completely involved in decisions, and we'll support you with whatever we can. Just let us know if there is ever anything else we can help with.
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Review from S B (Son of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbeycrest provides an excellent environment for all those needing care - and particularly for residents living with dementia. All the staff I've interacted with come across as compassionate, patient, and highly professional. They take the time to understand each resident's individual needs. They
treat everyone with dignity and respect and this creates a calm and welcoming environment.


The home itself is clean and comfortable with a warm atmosphere that helps residents feel safe and settled. The food is great!


Communication with families is clear and supportive and this gives us real peace of mind.


I would highly recommend this care home to anyone seeking a reliable, caring, and well-managed environment, especially for those requiring dementia care.

Reply from Stuart Lamacraft, on behalf of the team at AbbeycrestThank you so much for your thoughtful and detailed review. We're truly grateful for your kind words about our team, the welcoming environment, and our approach to dementia care. Providing compassionate, dignified and personalised support is at the heart of everything we do, so it's incredibly reassuring to know this has given you peace of mind. Your recommendation means a great deal to us, and we will be sure to share your feedback with the whole team.
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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Abbeycrest is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.790 for Abbeycrest is calculated as follows: ( (490 Excellents x 5) + (110 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 609 Ratings = 4.79
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeycrest is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (116)

Meet the Team (1)

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Sue Smart

Job Title: Home Manager

As Home Manager, I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council. After qualifying, I worked in A&E before stepping into the community in 2003, where I managed domiciliary care, including complex care as clinical lead and then into care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop, so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family, and everything we do is from the heart, treating the people living in our community as individuals, understanding their choices, wishes and dreams for no other reason than to make a difference every day.

Frequently Asked Questions about Abbeycrest

What types of Care is Abbeycrest registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbeycrest have?

There are 70 Single Rooms.

What are the Facilities & Services at Abbeycrest?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeycrest to the centre of Reading?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeycrest to verify any information. View our terms and conditions. Abbeycrest has an Enhanced Service - more info.