Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 163 Reviews
  • Abbeycrest Nursing Home, Reading
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Care Provided by Abbeycrest Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2050
  • Self-Funded Residential Dementia Care: from £2047
  • Self-Funded Nursing Care: from £2496
  • Self-Funded Nursing Dementia Care: from £2145
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2300
  • RESPITE Self-Funded Nursing Dementia Care: from £2300
The price(s) shown are provided by the care home. Contact Abbeycrest Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

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Abbeycrest Nursing Home Reviews (163)

9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years.
Over all time Abbeycrest Nursing Home has 163 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbeycrest Nursing Home
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Total of 163, showing 141-160
Review from Philip C (Son of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst my father's stay at Abbeycrest was quite short, we always found all staff considerate, caring and professional. The facilities were good and the overall feeling is of a homely facility which is being run well and with a high level of care.
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Review from Irene F (Daughter of Resident) published on 16 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Abbeycrest were exemplary. Their nursing, care, warmth, friendship, facilities, compassion and smiles were priceless. Our family are so grateful that our mother had as comfortable as possible final few weeks. Thank you.
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Review from Susan M (Daughter-in-law of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law received respite care as a resident for 3 weeks. Our need was urgent and the Manager was very responsive, understanding and clearly very experienced, making a home visit to assess her requirements on the day following my first visit. A room was made available to her within days.
All of the staff were very friendly and welcoming, helping her to settle in. At all times, they were professional and responded quickly to her needs. She was encouraged to participate in the many activities on offer. Residents’ rooms are spacious and all public areas are clean, bright and cheerful. I would have no hesitation in recommending Abbeycrest Crest Care Home to other families.
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Review from K L (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's dementia made him very challenging to be cared for. The Abbeycrest team of nurses, carers and even catering staff made his last months as comfortable and peaceful as possible. I would recommend this care home very highly.
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Review from J H (Respite Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and attentive staff. Meals palatable and well presented. Accommodation excellent.
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Review from J P (Daughter-in-law of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Abbeycrest provided a safe, comfortable place for my mother in law following a fractured hip. She was well cared for and improved quickly, enabling her to be able to return home.
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Review from J H (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mother received at Abbeycrest. It feels like something between a five-star resort and a private hospital. It is a very emotional experience to have to place a loved one into care. Abbeycrest made not only my mother but all of the family feel at home and part of a family very
quickly. They went the extra mile and it was a huge comfort to all of us.
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Review from M O (Husband of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife developed Alzheimers many years ago but also had mobility issues. When in November 2015, she was no longer support her own weight, we had to find a care home. After research, it was clear that Abbeycrest was the ideal location.
I cannot speak too highly of the facilities but more importantly,
the skill, kindness and caring attitude of the staff.
I shall be eternally grateful to them.
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Review from C F (Wife of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff that cared for my husband. His dementia meant he was not always easy to deal with but they were unfailingly caring and cheerful. This pointed to a good manager who employed good people.
In the last week of my husband's life, as a family, we were cared for alongside
my husband.
I had dreaded my husband having to go into a home, but I needn't have worried. I'm very grateful to the staff at Abbeycrest.
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Review from Clare D (Daughter of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am particularly aware of how caring and gentle the staff are with residents. They respond quickly and carefully to resident's needs and always respect their need for privacy and dignity. The food seems to be excellent and is very nicely presented. There seems to be plenty of activities available.
The window is draughty, so her room can be chilly, but otherwise, the room and facilities are excellent with plenty of space when visiting.
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Review from Derek K (Brother of Resident) published on 15 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother only spent the last 25 days of his life at Abbeycrest and I am therefore unable to comment in depth on all the facilities and amenities available. However during that period, he was treated with great care, compassion and dignity.
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Review from Penny W (Partner of Resident) published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was in Abbeycrest for nearly a month. He was very well looked after and the staff were caring and looked after him very well. When he left it was because he felt he would be happier to live at home with a carer. This was for no other reason than he didn't have a like minded person within
the home to talk to.
Reply from Marilyn Kimayong, Home Manager at Abbeycrest Nursing HomeDear Penny, thank you for taking the time to review Abbeycrest, we really appreciate your feedback. At Abbeycrest we take great pride in ensuring we deliver high quality care and facilities and we are really pleased to hear your partner enjoyed his stay. The team at Abbeycrest send him our very best wishes. We build our care team to ensure they are able to provide person centred care and spend valuable time with our residents. We always welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home.
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Review from Jill B (Daughter of Resident) published on 23 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Abbeycrest Care Home for just over a year and has been cared for extremely well throughout that time. Of course she would rather be living at home but she could never have the same care and attention if she was! Every member of staff has treated her kindly, respectfully and lovingly
with a great sense of humour as well. As family members we have also appreciated the efforts made to communicate with us and involve us wherever possible. Congratulations on getting "Home of the year 2015"! Very well deserved!
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Review from Chris W (Daughter of Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so pleased how mum has settled at Abbeycrest and has bonded so well with all the caring staff. Mum enjoys the activities provided, and we feel that this provides an important stimulation for her.
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Review from Jonny A (Son of Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very unhappy at her previous care home, so as a family we moved her to Abbeycrest. The difference in just a few days was quite amazing. Every single time we visit mum is laughing and happy in her own way. All staff members from management to nursing to catering are brilliant. Our main concern
for mum was that she will be happy wherever she is. We have certainly made the correct choice with Abbeycrest.
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Review from Richard W (Son-in-law of Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased to see how relaxed my mother-in-law has been since she moved into Abbeycrest. Aside from her own well being, I can see how much happier this has also made my wife and all the family.
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Review from Sue A (Daughter of Resident) published on 5 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased how mum has settled. She is much happier now since being in Abbeycrest. All the staff are wonderful. She seems very fond of all of them.
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Review from John F (Friend of Resident) published on 9 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 103 year old friend was a resident at Abbeycrest for the last fifteen months of her life, when she needed the 100% rapport that her previous care home although good could not provide. She was fed, talked to, turned over and no bed sores in way that combined professionalism, care and kindness in the
face of seizures that deprived her of physical and mental capacity. Staffing levels are high and there is a calm atmosphere throughout. It does not have an institutional feel. Everything is bright and light and relatively spacious.
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Review from David T (Son of Resident) published on 8 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are imaginative and appear to try to make the residents lives as pleasant as possible. They are also caring, competent and flexible. The building is well thought out and gives a hotel like feel.
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Review from Carol C (Daughter of Resident) published on 8 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Abbeycrest are very kind and caring and it is much appreciated.
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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Abbeycrest Nursing Home is calculated as follows: ( (513 Excellents x 5) + (108 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 632 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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