Abbeycrest

All the staff, especially the carers, look after the residents very well. Medical care is good and if the residents need a service such as an optician or chiropodist it is provided. Residents are cared for very well.

Since my wife's admission to the nursing home in April 2024, all along the staff have provided excellent care for her. Unfortunately she has a terminal condition and in the period where she did improve she was fully supported by the staff in getting out of bed and eating by herself. Unfortunately all of this progress has been reversed over the last month due to the progress of the tumour she has. Staff know me on a first-name basis and provide updates on my wife's condition when I request it.

However, Aria Care must be the only place where a week is not 7 days and 7 nights and the family was shocked to find that she had to pay considerably more than the original invoice stated if she actually wanted to stay for a week and not 6 nights.

Before choosing Abbey Crest in January 2024, I spent several weeks researching all nearby homes and I am very pleased with my choice. It is well-appointed, welcoming and well-serviced. Its most striking characteristic is the smiling, friendly and attentive staff who really care for the residents. I would certainly recommend it.

I have been impressed with the quality of care Dad has received since his admission to Abbeycrest in April. The staff are patient, attentive and professional, always on hand to ensure the safety and well-being of the residents. His room, and the common areas, are clean and tidy, and the food - Dad enjoys his food - is good. I would happily recommend Abbeycrest to anyone seeking dementia care for a loved one.

My mother spent 2 weeks at Abbeycrest in May 2024. During that time she received excellent care and really enjoyed the activities, food and surroundings. The staff went above and beyond to ensure that Mum was well looked after. She left Abbeycrest a different woman and certainly got her "mojo" back whilst there. She was very against going into care (having been a district nurse) but this stay has absolutely convinced her that she would like to return if she was in need of 24-hour care in the future and we, her family, would be confident at the level of care provided.

Myself, other family members and friends have all been impressed by the quality of care and nursing support given to my wife at Abbeycrest. All the staff are very attentive and seek to create a positive and happy environment for the residents. The physical space is very pleasant and well-maintained with garden areas where residents can enjoy fresh air and sunshine. The food is always good with plenty of variation in the menus. I will happily recommend Abbeycrest to anyone seeking respite or residential care.

Thank you to all of the hard-working team.

They have been supportive and proactive in their help and care. I would not hesitate to recommend them.

Dad is well cared for. The home has a high quality of care and looks out for all his needs. The staff are polite and helpful at all times. The home is well-tended, clean and well-maintained. Although expensive I don't think it is more expensive than similar homes around the area and I wouldn't hesitate to recommend Abbeycrest.

My friend has been living at Abbeycrest for over a year now and is very happy, we have no worries at all, her care is so good, she is always clean and dressed nicely, the food is good, she was 102 years old yesterday, so I think that speaks volumes for how well she is looked after, I always recommend Abbeycrest to anyone looking for respite or longer care.

Out of all the care homes I visited in the area I had the best feeling about Abbeycrest. As soon as I walked in there was a calm atmosphere, everywhere was clean and bright. The nurse came and introduced herself to give me the reassurance around the care she would provide my father. The outside space was lovely with green areas to walk around. All the staff were very professional but friendly with it. I just wished my father had been well enough to enjoy some of the facilities as I know he would have loved the garden area with the bird aviary. Also the staff were very respectful and kind when my father passed away and took all the pressure away around contacting the funeral home and doctor, which was much appreciated. I would recommend Abbeycrest to anyone who was in need of supported living.

Abbeycrest from the moment my Mother arrived for respite, treated her with respect and warmth. After a few weeks she decided she would like to make the move permanent which although was a surprise to us was a welcomed decision as Mum was so happy in her lovely room with excellent staff, whether they were nurses, carers or cleaners everyone was friendly which gave the whole home a welcoming atmosphere.

We feel our father is being well cared for, kept safe and well and happy!

My father's stay at Abbeycrest was funded by the NHS and despite his untimely demise, he was treated with the utmost respect and care while he was there. The staff were excellent and friendly and he was as happy as could be expected in his circumstances towards the end of his life. I would thoroughly recommend Abbeycrest in its roles as a nursing home and palliative care.

The environment at Abbeycrest feels relaxed, well heated and spacious. Staff members show respect to both residents, relatives and visitors.

Thank you to all the staff at Abbeycrest Nursing Home. Their kindness and care were a constant reassurance to us, right up to the very end. From the first visit in our home, the staff treated our mother with kindness and respect. Thank you.

Very friendly staff. Very clean, attractive communal areas and rooms. Good standard of food and care.

My mother will never improve mentally or physically but she is palpably happier than she was when living alone, despite her strong desire to continue doing so. The staff at Abbeycrest work skillfully and hard to make her life as good as it can be - and her appearance as close to how she would have once said she wanted it to be.

- Professional but personal relationships with the nursing, care and admin teams

Whilst Alzheimer's is a horrid condition we are comforted that Dad is well cared for and his needs met at Abbeycrest Nursing Home.