Abbeycrest

Friendly and attentive staff. Meals palatable and well presented. Accommodation excellent.

Abbeycrest provided a safe, comfortable place for my mother in law following a fractured hip. She was well cared for and improved quickly, enabling her to be able to return home.

I cannot fault the care my mother received at Abbeycrest. It feels like something between a five-star resort and a private hospital. It is a very emotional experience to have to place a loved one into care. Abbeycrest made not only my mother but all of the family feel at home and part of a family very quickly. They went the extra mile and it was a huge comfort to all of us.

I shall be eternally grateful to them.

I had dreaded my husband having to go into a home, but I needn't have worried. I'm very grateful to the staff at Abbeycrest.

I am particularly aware of how caring and gentle the staff are with residents. They respond quickly and carefully to resident's needs and always respect their need for privacy and dignity. The food seems to be excellent and is very nicely presented. There seems to be plenty of activities available. The window is draughty, so her room can be chilly, but otherwise, the room and facilities are excellent with plenty of space when visiting.

My brother only spent the last 25 days of his life at Abbeycrest and I am therefore unable to comment in depth on all the facilities and amenities available. However during that period, he was treated with great care, compassion and dignity.

My partner was in Abbeycrest for nearly a month. He was very well looked after and the staff were caring and looked after him very well. When he left it was because he felt he would be happier to live at home with a carer. This was for no other reason than he didn't have a like minded person within the home to talk to.

Mum has been in Abbeycrest Care Home for just over a year and has been cared for extremely well throughout that time. Of course she would rather be living at home but she could never have the same care and attention if she was! Every member of staff has treated her kindly, respectfully and lovingly with a great sense of humour as well. As family members we have also appreciated the efforts made to communicate with us and involve us wherever possible. Congratulations on getting "Home of the year 2015"! Very well deserved!

I have been so pleased how mum has settled at Abbeycrest and has bonded so well with all the caring staff. Mum enjoys the activities provided, and we feel that this provides an important stimulation for her.

My mum was very unhappy at her previous care home, so as a family we moved her to Abbeycrest. The difference in just a few days was quite amazing. Every single time we visit mum is laughing and happy in her own way. All staff members from management to nursing to catering are brilliant. Our main concern for mum was that she will be happy wherever she is. We have certainly made the correct choice with Abbeycrest.

I have been very pleased to see how relaxed my mother-in-law has been since she moved into Abbeycrest. Aside from her own well being, I can see how much happier this has also made my wife and all the family.

I am so pleased how mum has settled. She is much happier now since being in Abbeycrest. All the staff are wonderful. She seems very fond of all of them.

My 103 year old friend was a resident at Abbeycrest for the last fifteen months of her life, when she needed the 100% rapport that her previous care home although good could not provide. She was fed, talked to, turned over and no bed sores in way that combined professionalism, care and kindness in the face of seizures that deprived her of physical and mental capacity. Staffing levels are high and there is a calm atmosphere throughout. It does not have an institutional feel. Everything is bright and light and relatively spacious.

Management and staff are imaginative and appear to try to make the residents lives as pleasant as possible. They are also caring, competent and flexible. The building is well thought out and gives a hotel like feel.

I find my carer quiet, calming and capable with her duties. She is of great help to me in all I ask her to do, very pleasant throughout. It makes all the difference to my life here.

The staff at Abbeycrest are very kind and caring and it is much appreciated.

My mum has been a resident for more than 2 and half years now, and she has been very happy here. All the carers have been lovely and treat mum with care and respect. She always remarks how kind everyone is, and how patient the staff are. The rooms are all comfortable and well furnished, my mums room has a lovely patio and view of the garden. The carers and nurses are all very approachable and it is easy to raise any concerns with them.

I visit Abbeycrest everyday and the carers and nurses are always very courteous, kind, friendly and helpful. I am happy that my wife is looked after very well, is comfortable and safe. Nothing is too much trouble.