Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 153 Reviews
  • Abbeycrest Nursing Home, Reading
Abbeycrest Nursing Home is located in the quiet village of Sonning Common, in the heart of the Chilterns, offering residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. As such, residents can rest safe in the knowledge that the home can cater for their care needs both now and in the future.

The welcoming surroundings at Abbeycrest are matched by the high standard of individual care the team provides to the residents. The home has a welcoming bistro ideal for a catch up with friends and family, as well as a private dining room which is the ideal space to come together to celebrate key milestones. Mealtimes are more than a routine – they are vibrant, social occasions, providing delicious, local, nourishing food to enrich your taste buds as well as providing residents with all their dietary requirements.

When residents arrive and throughout their stay, they're greeted with warmth, passion, and care and a home that is vibrant, happy, and homely. The team loves learning as much as they can about their residents, so your loved one’s time is tailored to their individual needs and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. The team takes the time to get to know all their residents and encourage independence and communication.

The team at Abbeycrest uses activity-based care sessions to provide a variety of activities, events and outings for their residents and have strong connections with the local community which enriches the lives of the residents.
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Care Provided by Abbeycrest Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2050
  • Self-Funded Residential Dementia Care: from £2047
  • Self-Funded Nursing Care: from £2496
  • Self-Funded Nursing Dementia Care: from £2145
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2300
  • RESPITE Self-Funded Nursing Dementia Care: from £2300

These prices are only a guideline, please contact Abbeycrest Nursing Home to find out the exact price for your requirements.

Contact Abbeycrest Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Abbeycrest Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

Abbeycrest Nursing Home Reviews (153)

9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.841) out of 10, based on 49 reviews in the last 2 years.
Over all time Abbeycrest Nursing Home has 153 reviews.

Overall Experience
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Reviewer Connection to Abbeycrest Nursing Home
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Total of 153, showing 41-60
Review from Robin J (Husband of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself, other family members and friends have all been impressed by the quality of care and nursing support given to my wife at Abbeycrest. All the staff are very attentive and seek to create a positive and happy environment for the residents. The physical space is very pleasant and well-maintained
with garden areas where residents can enjoy fresh air and sunshine. The food is always good with plenty of variation in the menus. I will happily recommend Abbeycrest to anyone seeking respite or residential care.
Reply from Jerry Abeya, Home manager at Abbeycrest Nursing HomeMany thanks for taking the time to leave us a review and for your lovely comments about our home, variety of food and support from the team at Abbeycrest. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Jayne C (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Abbeycrest has been so friendly and helpful with my father. Having looked at several homes prior to making the decision for him to go here I have absolutely no doubt he is in the right place and being well looked after.
Thank you to all of the hard-working team.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about the team at Abbeycrest. Your comments will be shared with the team.
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Review from Chris D (Son of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of the process in finding the right care for my mother, Abbey Crest has been helpful and supportive. They explained all the options and helped guide the right type of support that was needed.
They were fantastic on arrival and throughout the first weeks of the change, providing updates
and clarifications where needed.
They have been supportive and proactive in their help and care. I would not hesitate to recommend them.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeMany thanks for your review and we are pleased yourself and your mother have felt supported through the process of finding the right care. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Nigel M (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is well cared for. The home has a high quality of care and looks out for all his needs. The staff are polite and helpful at all times. The home is well-tended, clean and well-maintained. Although expensive I don't think it is more expensive than similar homes around the area and I wouldn't hesitate
to recommend Abbeycrest.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about our home, team and the care your dad is receiving at Abbeycrest. Your feedback has been shared with the team.
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Review from Sally F (Friend of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been living at Abbeycrest for over a year now and is very happy, we have no worries at all, her care is so good, she is always clean and dressed nicely, the food is good, she was 102 years old yesterday, so I think that speaks volumes for how well she is looked after, I always recommend
Abbeycrest to anyone looking for respite or longer care.
Reply from Home Manager, Home Manger at Abbeycrest Nursing HomeMany thanks for your review and it is wonderful to hear your friend is happy at Abbeycrest and many happy returns for her recent birthday. Your feedback has been shared with the team.
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Review from Debbie K (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Out of all the care homes I visited in the area I had the best feeling about Abbeycrest. As soon as I walked in there was a calm atmosphere, everywhere was clean and bright. The nurse came and introduced herself to give me the reassurance around the care she would provide my father. The outside space
was lovely with green areas to walk around. All the staff were very professional but friendly with it. I just wished my father had been well enough to enjoy some of the facilities as I know he would have loved the garden area with the bird aviary. Also the staff were very respectful and kind when my father passed away and took all the pressure away around contacting the funeral home and doctor, which was much appreciated. I would recommend Abbeycrest to anyone who was in need of supported living.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeMany thanks for taking the time to leave us a review and for your kind words about the care your father received at Abbeycrest. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Catherine C (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbeycrest from the moment my Mother arrived for respite, treated her with respect and warmth. After a few weeks she decided she would like to make the move permanent which although was a surprise to us was a welcomed decision as Mum was so happy in her lovely room with excellent staff, whether they
were nurses, carers or cleaners everyone was friendly which gave the whole home a welcoming atmosphere.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you Catherine for taking the time to leave us a review and for your lovely comments about our home and team it is wonderful to hear that your mother felt part of the Abbeycrest family. She mentioned this to the staff, and to other residents multiple times, as well. She will be missed, your feedback will be shared with the team.
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Review from P W (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care our father has been receiving. The staff are very caring and approachable, and we feel comfortable asking questions about my dad's care.
The doctor visits every week to check on the residents and there is 24 nursing care.
We feel our father is being well cared
for, kept safe and well and happy!
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your lovely comments about our home, team and the care your father is receiving at Abbeycrest. Your feedback will be shared with the team.
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Review from Richard H (Son of Resident) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's stay at Abbeycrest was funded by the NHS and despite his untimely demise, he was treated with the utmost respect and care while he was there. The staff were excellent and friendly and he was as happy as could be expected in his circumstances towards the end of his life. I would thoroughly
recommend Abbeycrest in its roles as a nursing home and palliative care.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about our team and the care your father received at Abbeycrest. We are really sorry for your loss. Your feedback will be shared with the team.
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Review from M B (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of nursing care given to my father was excellent, his stay at Abbeycrest was made so much more comfortable with such care. This greatly helped to overcome any concerns about needing help at any time of the day or night.
The environment at Abbeycrest feels relaxed, well heated and spacious.
Staff members show respect to both residents, relatives and visitors.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your lovely words about the care your father received at Abbeycrest, our home and team. Your feedback will be shared with everyone at the home.
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Review from K D (Daughter-in-law of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff at Abbeycrest Nursing Home. Their kindness and care were a constant reassurance to us, right up to the very end. From the first visit in our home, the staff treated our mother with kindness and respect. Thank you.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words and recognition of the team at Abbeycrest. Your feedback will be shared with the team.
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Review from M Y (Mother of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff. Very clean, attractive communal areas and rooms. Good standard of food and care.
Reply from Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about our home, team, food and care. Your feedback will be shared with the team.
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Review from P S (Son of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother will never improve mentally or physically but she is palpably happier than she was when living alone, despite her strong desire to continue doing so. The staff at Abbeycrest work skillfully and hard to make her life as good as it can be - and her appearance as close to how she would have once
said she wanted it to be.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeWe would like to thank you for your words of kindness which are very much appreciated. At Abbeycrest we strive for personalised-centred care for all those living in our community and try to ensure that both they and their families experience that home-from-home feeling. All comments will be passed on to the team and thank you again for the review.
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Review from William M (Son of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we have always found the admin and nursing staff to go the extra mile looking after Dad and our family.
Examples include:
- Nursing calls and emails to keep the family updated
- Use of rooms and catering for a recent birthday
- Support with claims and processes
- Outreach to community
health professionals
- Professional but personal relationships with the nursing, care and admin teams


Whilst Alzheimer's is a horrid condition we are comforted that Dad is well cared for and his needs met at Abbeycrest Nursing Home.

Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you William for taking the time to leave us a review and for your kind words about the care your dad is receiving and for recognition of the team at Abbeycrest. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
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Review from Alan H (Son of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Abbeycrest Nursing Home for just over three years and I visited her weekly - albeit with restrictions during the pandemic.
I was always pleased to see how well the care home was maintained and how clean and cared for my mother was when I visited.
Family members were always
kept well-informed about how Mother was and she was made a fuss of on special occasions - birthdays etc. The residents' family member meetings gave us a good opportunity to make suggestions and hear what was going on in the home.
The family were very pleased that Mother was able to spend her final few years being well looked after in a clean and comfortable environment.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you Alan for taking the time to leave us a review and for your kind words about our home and the care your mother received at Abbeycrest. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Joan S (Respite Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything I needed was provided by the staff with courtesy and a smile. From breakfast in my room, provision of fresh water, a shower, drawing my curtains and the medication at the right times. I was so very grateful for the post-operative care I received.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you, Joan, for taking the time to leave us a review following your stay with us and we are pleased you received everything you needed. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
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Review from Susan C (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident of Abbey Crest For over three years. I have huge praise for the staff who looked after him.
They were very professional and kind. I live quite a way from the home. The staff allowed me to stay for long periods of time when I could attend. They kept me fully informed by Zoom
and email at all other times. This gave me a great sense of peace.
Dad enjoyed the social activities when he was able to. After that, activities came to his room and he enjoyed hand therapy in particular.
When Dad died the staff were so supportive and understanding.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you, Susan, for your kind words and recognition of the team at Abbeycrest. We are really sorry to you and your family for your loss; the care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
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Review from N S (Husband of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is now in an advanced stage of Alzheimer’s and, in January, we realised that we were struggling to provide the necessary care for her. So we arranged for her a two weeks respite stay at Abbeycrest.
During those two weeks, liking what we were seeing in Abbeycrest, we decided that the time had
come for permanent residential care and that Abbeycrest was where we would be happy for her to stay. The change was quickly and efficiently arranged. She was able to stay in the same room (thereby avoiding the confusion, that a move could have caused) where she remains, happy and contented. On entering Abbeycrest, one is struck by the happy, friendly atmosphere. It has the feel of a home, in the nicest sense of that word, and the residents are like an extended family. All the staff, management and throughout the various departments, are friendly and caring, and seem to enjoy being part of a team, relating well to each other. Abbeycrest, without a doubt, is a well-run ship.
Reply from Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your lovely comments about our home and recognition of the team at Abbeycrest. Your feedback will be shared with the team.
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Review from D S (Son of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family was both sad and exhausted when it became apparent that Mum needed more care than we could provide at home. We had no idea how Mum would react to the change, and how it might impact us. Thankfully the service provided to all of us (primarily Mum obviously) has been professional, kind and very
reassuring. Mum seemed instantly at home in her new surroundings appearing to enjoy the food and the activities. I can only say that the staff are delightful and I couldn’t be more relieved that my mum is being looked after by them.
Reply from Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your lovely comments about the care your mum is receiving at Abbeycrest. We are pleased that she is settling in and enjoying the food and activities. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
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Review from A G (Daughter-in-law of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very caring home with excellent staff. End-of-life care was very good and we were glad that my father-in-law was in the care home and not in a hospital.
There seemed to be plenty of activities and lots to do.
Reply from Home Manager at Abbeycrest Nursing HomeThank you for your review. We appreciate your kind words about the team at Abbeycrest and the care that your father-in-law received. Your feedback has been shared with the team.
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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Abbeycrest Nursing Home is calculated as follows: ( (479 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 559 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (4)

Sue

Sue Smart

Job Title: Home Manager

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council, after qualifying I worked in A&E before stepping into the community in 2003 where I managed domiciliary care including complex care as clinical lead and then into a care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”


I grew up locally and even went to school up the road, I moved away to undertake my nurse training and am pleased to be back in the local area. It is important to me and the team that Abbeycrest is part of the Sonning Common community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”

Jerry

Jerry Abeya

Job Title: Deputy Manager

With over 10 years of nursing experience, it is great to work with such a friendly team to deliver the highest standards of care for all our residents.

Tamena

Tamena Seymour

Job Title: Community Relations Manager

As a CRM at Abbeycrest, I’m passionate about creating a welcoming environment where residents and their families feel supported and valued. With empathy at the heart of my role, I focus on building strong connections within the community while helping Abbeycrest grow in ways that truly benefit the people we care for.

Michael

Michael Kenny

Job Title: Senior Regional Sales Support Manager

I’m committed to providing support and guidance to those looking for care for a loved one, helping them to understand their options, guiding them on how to fund the costs and helping them to make sense of the whole process.

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