Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 163 Reviews
  • Abbeycrest Nursing Home, Reading
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Care Provided by Abbeycrest Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2050
  • Self-Funded Residential Dementia Care: from £2047
  • Self-Funded Nursing Care: from £2496
  • Self-Funded Nursing Dementia Care: from £2145
  • RESPITE Self-Funded Residential Care: from £2200
  • RESPITE Self-Funded Residential Dementia Care: from £2200
  • RESPITE Self-Funded Nursing Care: from £2300
  • RESPITE Self-Funded Nursing Dementia Care: from £2300
The price(s) shown are provided by the care home. Contact Abbeycrest Nursing Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Sue Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.

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Abbeycrest Nursing Home Reviews (163)

9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years.
Over all time Abbeycrest Nursing Home has 163 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbeycrest Nursing Home
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Total of 163, showing 41-60
Review from Jayne S (Daughter of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are amazing at Abbeycrest and try to take the time to ensure the residents are well cared for and enable them to take part in activities and events, The food festival and dog show are a fantastic idea, integrating the home with the local residents.
Reply from Sue Smart, Home Manager at Abbeycrest Nursing HomeThank you for your review, our team really appreciate the recognition of their dedication and we're glad you enjoyed the food festival and dog show!
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Review from Linda T (Wife of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are absolutely wonderful. I couldn't have chosen anywhere better for my husband, we are extremely happy that he is residing at Abbeycrest Nursing Home, it is a wonderful place. The daily activities keep his mind active. The food is absolutely delicious. The rooms are extremely comfortable.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeWe really appreciate your wonderful feedback, thank you! It's lovely to hear that your husband is comfortable and keeping active and that you're both so happy with his home at Abbeycrest, it means so much to our team!
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Review from William C (Husband of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant care service, staff happy and there to help.
Lovely and clean, entertainment twice a day.
Transportation is available.
Outside area/garden safe and relaxing rooms always spotless, easy visiting parking.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for your positive review, we work hard to deliver a high quality of care at Abbeycrest and the feedback of our residents' relatives is extremely important to us.
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Review from C S (Cousin of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin moved into Abbeycrest from his own bungalow across the road. Having lived alone all his life and being of a very independent nature, this was a huge lifestyle change for him. I am extremely grateful to the staff for helping him adjust to this change. They offered person-centred care, enabling
him to return to the bungalow in the afternoon to meet a friend for as long as he was able. When his health deteriorated they were kind and compassionate and together with nurses from a particular charity they managed his care well. As I didn't live near they also made sure I was aware of what was happening, and were welcoming when we visited. Thank you Abbeycrest.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you so much for your lovely comments, and for recognising our team and the high quality of care they provide. We're so glad that your cousin has settled in at Abbeycrest! We know how challenging an adjustment it can be for many residents and we hope we've made the transition as easy as possible for him.
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Review from Catherine C (Daughter of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff, especially the carers, look after the residents very well. Medical care is good and if the residents need a service such as an optician or chiropodist it is provided. Residents are cared for very well.
Reply from Home manager, Home manager at Abbeycrest Nursing HomeThank you for your review, our team works very hard and really appreciates the recognition and feedback from our residents' relatives!
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Review from Jason B (Husband of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my wife's admission to the nursing home in April 2024, all along the staff have provided excellent care for her. Unfortunately she has a terminal condition and in the period where she did improve she was fully supported by the staff in getting out of bed and eating by herself. Unfortunately all
of this progress has been reversed over the last month due to the progress of the tumour she has. Staff know me on a first-name basis and provide updates on my wife's condition when I request it.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you so much for your feedback, we're so sorry to hear of your loss. All of our team at Abbeycrest are thinking of you. We really appreciate your lovely feedback, everyone will be touched to hear your comments.
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Review from M W (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
This was the third Care Home my 95-year-old mother had 'tried' for respite care when her usual carer was on holiday and all the family agreed it was the best. Everyone was friendly and helpful, activities plentiful and are good. Her room had a small outside area and she was able to watch some wild birds
which is something she enjoys at home. Although she is not ready to accept that she cannot manage on her own she concedes that she could go there again - I think she will!
However, Aria Care must be the only place where a week is not 7 days and 7 nights and the family was shocked to find that she had to pay considerably more than the original invoice stated if she actually wanted to stay for a week and not 6 nights.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for your feedback, which we have passed on to the home. We are always looking to learn and improve from any feedback we receive. If you would like to discuss this matter in further detail, please contact wecare@ariacare.co.uk.
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Review from P D (Husband of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before choosing Abbey Crest in January 2024, I spent several weeks researching all nearby homes and I am very pleased with my choice. It is well-appointed, welcoming and well-serviced. Its most striking characteristic is the smiling, friendly and attentive staff who really care for the residents. I
would certainly recommend it.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
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Review from Nick M (Son of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with the quality of care Dad has received since his admission to Abbeycrest in April. The staff are patient, attentive and professional, always on hand to ensure the safety and well-being of the residents. His room, and the common areas, are clean and tidy, and the food - Dad enjoys
his food - is good. I would happily recommend Abbeycrest to anyone seeking dementia care for a loved one.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeMany thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
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Review from Jenny P (Daughter of Resident) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 2 weeks at Abbeycrest in May 2024. During that time she received excellent care and really enjoyed the activities, food and surroundings. The staff went above and beyond to ensure that Mum was well looked after. She left Abbeycrest a different woman and certainly got her "mojo" back
whilst there. She was very against going into care (having been a district nurse) but this stay has absolutely convinced her that she would like to return if she was in need of 24-hour care in the future and we, her family, would be confident at the level of care provided.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeWe are so pleased to read your wonderful comments about your mum's recent stay at Abbeycrest. The care, and services we deliver as a team to our residents and families is extremely important to us and so it's wonderful to hear of the positive outcomes this brings, we really do care from the heart and will pass your feedback onto the team, who will look forward to seeing you again, thank you.
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Review from Robin J (Husband of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself, other family members and friends have all been impressed by the quality of care and nursing support given to my wife at Abbeycrest. All the staff are very attentive and seek to create a positive and happy environment for the residents. The physical space is very pleasant and well-maintained
with garden areas where residents can enjoy fresh air and sunshine. The food is always good with plenty of variation in the menus. I will happily recommend Abbeycrest to anyone seeking respite or residential care.
Reply from Jerry Abeya, Home manager at Abbeycrest Nursing HomeMany thanks for taking the time to leave us a review and for your lovely comments about our home, variety of food and support from the team at Abbeycrest. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Jayne C (Daughter of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Abbeycrest has been so friendly and helpful with my father. Having looked at several homes prior to making the decision for him to go here I have absolutely no doubt he is in the right place and being well looked after.
Thank you to all of the hard-working team.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about the team at Abbeycrest. Your comments will be shared with the team.
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Review from Chris D (Son of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of the process in finding the right care for my mother, Abbey Crest has been helpful and supportive. They explained all the options and helped guide the right type of support that was needed.
They were fantastic on arrival and throughout the first weeks of the change, providing updates
and clarifications where needed.
They have been supportive and proactive in their help and care. I would not hesitate to recommend them.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeMany thanks for your review and we are pleased yourself and your mother have felt supported through the process of finding the right care. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Nigel M (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is well cared for. The home has a high quality of care and looks out for all his needs. The staff are polite and helpful at all times. The home is well-tended, clean and well-maintained. Although expensive I don't think it is more expensive than similar homes around the area and I wouldn't hesitate
to recommend Abbeycrest.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about our home, team and the care your dad is receiving at Abbeycrest. Your feedback has been shared with the team.
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Review from Sally F (Friend of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been living at Abbeycrest for over a year now and is very happy, we have no worries at all, her care is so good, she is always clean and dressed nicely, the food is good, she was 102 years old yesterday, so I think that speaks volumes for how well she is looked after, I always recommend
Abbeycrest to anyone looking for respite or longer care.
Reply from Home Manager, Home Manger at Abbeycrest Nursing HomeMany thanks for your review and it is wonderful to hear your friend is happy at Abbeycrest and many happy returns for her recent birthday. Your feedback has been shared with the team.
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Review from Debbie K (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Out of all the care homes I visited in the area I had the best feeling about Abbeycrest. As soon as I walked in there was a calm atmosphere, everywhere was clean and bright. The nurse came and introduced herself to give me the reassurance around the care she would provide my father. The outside space
was lovely with green areas to walk around. All the staff were very professional but friendly with it. I just wished my father had been well enough to enjoy some of the facilities as I know he would have loved the garden area with the bird aviary. Also the staff were very respectful and kind when my father passed away and took all the pressure away around contacting the funeral home and doctor, which was much appreciated. I would recommend Abbeycrest to anyone who was in need of supported living.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeMany thanks for taking the time to leave us a review and for your kind words about the care your father received at Abbeycrest. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Catherine C (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbeycrest from the moment my Mother arrived for respite, treated her with respect and warmth. After a few weeks she decided she would like to make the move permanent which although was a surprise to us was a welcomed decision as Mum was so happy in her lovely room with excellent staff, whether they
were nurses, carers or cleaners everyone was friendly which gave the whole home a welcoming atmosphere.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you Catherine for taking the time to leave us a review and for your lovely comments about our home and team it is wonderful to hear that your mother felt part of the Abbeycrest family. She mentioned this to the staff, and to other residents multiple times, as well. She will be missed, your feedback will be shared with the team.
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Review from P W (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care our father has been receiving. The staff are very caring and approachable, and we feel comfortable asking questions about my dad's care.
The doctor visits every week to check on the residents and there is 24 nursing care.
We feel our father is being well cared
for, kept safe and well and happy!
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your lovely comments about our home, team and the care your father is receiving at Abbeycrest. Your feedback will be shared with the team.
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Review from Richard H (Son of Resident) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's stay at Abbeycrest was funded by the NHS and despite his untimely demise, he was treated with the utmost respect and care while he was there. The staff were excellent and friendly and he was as happy as could be expected in his circumstances towards the end of his life. I would thoroughly
recommend Abbeycrest in its roles as a nursing home and palliative care.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your kind words about our team and the care your father received at Abbeycrest. We are really sorry for your loss. Your feedback will be shared with the team.
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Review from M B (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of nursing care given to my father was excellent, his stay at Abbeycrest was made so much more comfortable with such care. This greatly helped to overcome any concerns about needing help at any time of the day or night.
The environment at Abbeycrest feels relaxed, well heated and spacious.
Staff members show respect to both residents, relatives and visitors.
Reply from Home Manager, Home Manager at Abbeycrest Nursing HomeThank you for taking the time to leave us a review and for your lovely words about the care your father received at Abbeycrest, our home and team. Your feedback will be shared with everyone at the home.
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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Abbeycrest Nursing Home is calculated as follows: ( (513 Excellents x 5) + (108 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 632 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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